Excellent experience! Jax Bayswater North
A quick phone call confirmed Jax were the best price for the tyres I wanted and the best price for the wheel alignment as well. Staff were friendly and extremely helpful with extensive product knowledge. Their service was outstanding.
Jax Tyres at Tweed Heads South recently fitted four new tyres to my Honda C-RV. Great price - four for the price of three. The staff there were terrific... friendly and helpful! Prompt service - rang one day, tyres fitted and aligned the next afternoon. Jax should be really proud of this store and other companies could learn a lot from the way these guys deal with their customers... thank you!
- Verified customer
Jax Tyres Castle Hill
Very happy! Best price and best services!!! I have used them the first time after reading their reviews on Google, love it and will definitely come again for my next tyres change!
Great aftersale service!
Bought tyres at Jax Smithfield on special (buy 3 get one free) which was a good deal.
Few months later I got an email from Jax that I'm due for a free wheels balance and rotation.
I booked my car in without any issues and got it done with no charge.
Excellent transaction by JAX Personel
My trip to the Penrith Store was excellent The staff was most helpful I went into the store to have a puncture fixed the NRMA officer said he was doutful as to where the damage was he was right I was needing new tyres so I asked to have four new tyres fitted The staff was that helpful and explained every detail on the purchase I could not be any more happy with the service I was given
Amazing - JAX Tyres Ashmore
The team at JAX in Ashmore are awesome. I always take the car there when needing work.
Had some troubles with the Engine on Wednesday and knew if i headed to Ashmore they would help me out. No booking, just popped in and spoke to Andre and he told me they would inspect it and get back to me ASAP.
Had a call at work within about an hour. Andre advised me what needed doing and after confirming with myself they got stuck straight into it. A couple of other things were noted during the work and Andre called me at each stage to keep me updated.
It was all fixed and ready to pick up before lunchtime. Great work from the team.
Thanks, will definitely keep bringing the car back to you guys.
- Verified customer
Faulty tyre & service/Poor customer service
Will never use again, got a new tyre on the 28th December 2019 from Singleton, while [name removed] was trying to remove the old tyre of the rim the machine was playing up and you can see he was getting frustrated with the machine. Got the new tyre put on the rim we drive home which is about 6 hrs away and the next morning noticed the beading out of the tyre and the tyre pressure down. Contacted [name removed] on the Monday regarding the tyre and what a joke told me to bring it back. Sent a photo to his mobile. Showed the tyre to our tyre sh...op in town and he said dont drive the car to far and get a new tyre quickly so I asked how far is too far and he said dont go out of town with it like that. I contacted [name removed] and he wants me to bring it back to him. I have asked for [name removed] at Jax to pay the $185 to the tyre place where Im getting it replaced and [name removed] wont until he get's the tyre back and the tyre manufacture says it is faulty. Not happy at all, he is now trying to say that we have taken the tyre off or we could have done something to the tyre. Poor customer service now going to take this matter to fair trading. Even my boss who is a mechanic and owns a mechanical workshop, does wheel alignments has said its been damaged by the person who put the tyre on the rim. My husband had to take a week off work because he works in Melbourne and he could not drive the car and nothing in our small town is open until the 6th January 2020. This is also been added in our claim to fair trading.
- Verified customer
Couldn't be happier with the service at Phillip ACT
I had a puncture over the weekend, had the spare put on and rang Jax Tyres Phillip ACT early Monday morning - they said to bring the car straight over. I left the car with them and went to a class at the pool, received a text saying the car was ready less than an hour and a half later. Amazing price, far cheaper than I expected and friendly, efficient service. Such easy parking too. Would definitely use them again next time I need tyres, fully recommended.
Great service at Thornleigh
Jax Tyres Thornleigh provide great service & advice. Make me feel like a valued customer. Clean workshop, they respect your car by using paper mats to protect it from getting dirty.
Lack of experience mechanics!
I have been visited Jax Bondi Junction in the past 15years , but after under new management recent years,the mechanics are lack of motors experience.
In 2018 June, they replace front shock absorbers and front brake pads and rotors for my car, since then the shock make loud noise when on the humps or uneven roads, and vibrates on brakes. I claimed the issue but they said rear brake no good , then replaced them in 2019 October.
But the brakes problems are still exist. I told them the problem again, this time they said front lower control arm worn...
Highly recommend . I appreciate the good price & quick turn around. Micheal dropped us at a close by shopping mall and picked us up when the job was done. Customer service was exceptional!. Shan
Jax Tweed Heads saved me thousands with honest information! Thank you Jax Tweed Heads.
I asked Jax Tweed Heads for an honest opinion and they gave me one that saved me thousands after being told by other mechanics that I required a new clutch in my Nissan Patrol. As a single parent this is a huge deal. I cannot thank them enough, and you know where my car will ALWAYS be serviced.
- Verified customer
Tried to scam me for extra cash sales
Jax campbelltown nsw tried to $cam me extra ca$h for a service not performed, I cancelled the ordered tyres, and took jax'$ money $$$$$ elsewhere, I'm never going to this store.
- Verified customer
Great service as always
My tyre repair was done quickly, at very reasonable cost and we are always welcomed at Jax Ashmore with a smile and an efficient solution. Andre is the face and the power in this store
I purchased four new tyres for my 2007 Mitsubishi Lancer from Jax Tyres through the aftepay website. The Penrith store was great! High quality customer service, friendly and knowledgeable team members. Wasn't ripped off because I'm a woman and didn't get talked down to like some places do just for being female! Highly recommend the team at Penrith NSW! Thanks guys for your excellent service and attention to detail!
Very pleased with service and staff helpfulness. Done without fuss or pressure for additional work. Prices good all questions answered to my satisfaction. Car picked up as per expected time without long delay. I will return to Jax Aspley without doubt.
If your paying their playing
Zero flexibility on pricing, Products and labour are some of the most expensive around. A non competitive business. Franchisee owners turn away small jobs. Won't repair a flat but will sell you a tyre. Many Jax tyres franchises have lost focus on basic customer service over profit seeking. Disappointing, would not recommend.
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Questions & Answers
Price for 4 Michelin sports tyres with gas and wheel alignment
Can i buy tyres using after pay
Hi michael, you can only use after pay if we scam you extra money.
That way we are happy that we have ""Ripped you off"" as ""We love your money""....We love ca$h more. That's why we need to $cam you extra $$$money$$$, becau$e you don't have ca$h....So ye$ we accept after pay.
We also provide a terrible service, where we guarantee you won't be back, and we will do up your wheel nuts so tight, so when you get a flat tyre in the middle of nowhere, you won't be able to undo your wheel nuts, or they will shear off, which is a better laugh for us, as now you can't put your wheels back on, and you are left with your nuts in your hands.........While scratching your head.
1). Why did the manager at campbelltown n.S.W. "Refuse to give me a receipt when I paid ca$h"?
2). Are your managers specially trained to "Scam and ripoff customer$"? As wonky eye manager did with me.
3). Should I report the manager to the "Tax fraud department"?
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