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JAX Tyres

JAX Tyres

3.6 from 488 reviews · View Statistics

Reviews

3.6

488 reviews
5
(280)
4
(31)
3
(9)
2
(33)
1
(135)
  • Product Quality
    4.1 (95)
  • Return Claim MadeYes (7) · No (88)
  • Customer Service
    3.9 (93)
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Reviewer Photos & Videos

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  • Verified customer

3rd time around will go back

published

Serviced my 2004 Subaru Outback. Knowledgeable, friendly, on time and very reasonably priced. I have used Jax at Brookvale before and will continue to use them.

Customer Service
Incentivised ReviewNo
Return Claim MadeNo
Store LocationBrookvale NSW
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Jac

JacRussell Island

  • 4 reviews
  • 1 like

WILL now go back again

published

Following our recent poor review of Jax Tyres Capalaba, the manager contacted us to apologise so yesterday we took our car back there to have the service. The team were efficient, courteous and performed the service in a timely manner. We will return for services in the future.
Thank you Jax Tyres, Capalaba.
Jackie

Product Quality
Customer Service
Incentivised ReviewNo
Store LocationCapalaba, Qld
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1 comment
JAX Tyres & Auto
JAX T.JAX Tyres & Auto
Pat B.

Pat B.Sydney, NSW

Avoid avoid avoid

published
Product Quality
Customer Service
Incentivised ReviewNo
Return Claim MadeNo
Store LocationCampbelltown
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2 comments
JAX Tyres & Auto
JAX T.JAX Tyres & Auto
Pat B.
Pat B.
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bonzo

bonzoSydney

  • 3 reviews
  • 7 likes

Great service!.. Friendly and helpful.

published

Needed a tyre quickly for my commercial vehicle after a puncture. Staff were very helpful and got me back on the road soon after. Thanks Jax tyres at Salamander Bay, NSW!

Product Quality
Customer Service
Incentivised ReviewNo
Return Claim MadeNo
Store LocationJax Tyres and Auto, Salamander Bay
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1 comment
JAX Tyres & Auto
JAX T.JAX Tyres & Auto

Hi, Thank you for the great review! The team appreciate your positive feedback and look forward to your next visit. Thanks, The JAX Team

Lynette K.

Lynette K.

  • 2 reviews

Perfect service

published

Absoulety the best, Great customer service, reasonable prices and very happy customer. Will be back for.my.mechanical servicing and future tyres on our other vehicles. Will recommend to friends and family

1 comment
JAX Tyres & Auto
JAX T.JAX Tyres & Auto

Hi Lynette, Thank you for the great review! We are pleased you had an enjoyable and productive experience at our store and look forward to seeing you again! Thanks, The JAX Team

Christy

ChristySydney, NSW

Won't be coming here again.

published
Product Quality
Customer Service
Incentivised ReviewNo
Return Claim MadeNo
Store LocationJax Tyres, Liverpool
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Rod

Rod

  • 2 reviews

JAX Tyres, Glossop St StMarys

published
Customer Service
Incentivised ReviewNo
Return Claim MadeNo
Store LocationStMARYS and NARELLEN
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2 comments
JAX Tyres & Auto
JAX T.JAX Tyres & Auto
Rod
Rod
armoore

armoore

  • 2 reviews

Now this is Customer Service!

published
Product Quality
Customer Service
Incentivised ReviewNo
Return Claim MadeNo
Store LocationBrookvale
See all answers
1 comment
JAX Tyres & Auto
JAX T.JAX Tyres & Auto

Hi, Thank you for the fantastic review! The team at Brookvale appreciate hearing that you had an effortless experience in-store and can't wait to see you again! Thanks, The JAX Team

Paul M

Paul MSouth East Queensland, QLD

  • 7 reviews
  • 3 likes
  • Verified customer

New tires for older Jaguar XF

published

After comparing online I decided on Jax Caloundra due to past good service in Brisbane. Phoned and was offered a $100 Michelin cashback which offset the wheel alignment and other fitting costs. After 6 months the tyres have been a good choice with excellent driving feel.

Product Quality
Customer Service
Incentivised ReviewNo
Return Claim MadeNo
Store LocationCaloundra
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1 comment
JAX Tyres & Auto
JAX T.JAX Tyres & Auto

Hi Paul, Thank you for the wonderful review! The team at Caloundra are pleased you were happy with their level of service and expertise. We look forward to your next visit. Thanks, The JAX Team

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Squizz

SquizzSydney, NSW

  • 6 reviews
  • 7 likes

Best service and prices

published

Have been taking mine and the family's cars here (JAX Campbelltown) for the last 30 years. Always the best prices and service. Have tried others but always come back to JAX.

Product Quality
Customer Service
Incentivised ReviewNo
Return Claim MadeNo
Store LocationCampbelltown NSW 2560
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1 comment
JAX Tyres & Auto
JAX T.JAX Tyres & Auto

Good Morning, Thank you for the wonderful review! The team at Campbelltown are pleased you were happy with their level of service and expertise. We look forward to your next visit. Thanks, The JAX Team

Jax Tyres Nowra

published

Just had two Pirelli tyres fitted to my SUV by JAX TYRES at NOWRA NSW, and not only was the quoted price $60 per tyre cheaper than another local tyre discounter, but when I was presented with the invoice, it was a further $20 per tyre cheaper than quoted! That is outstanding value, and as the service was also excellent, I won't hesitate to do business with them in the future. Thanks guys.

Product Quality
Customer Service
Incentivised ReviewNo
Return Claim MadeNo
Store LocationNowra NSW
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1 comment
JAX Tyres & Auto
JAX T.JAX Tyres & Auto

Hi Paul, Thank you for the fantastic review. The team at Nowra appreciate hearing that you had an effortless experience in-store and can't wait to see you again! Thanks, The JAX Team

OatleyPeter

OatleyPeterSydney, NSW

  • 3 reviews
  • 7 likes

Jax Tyres & Auto Forster

published

Had a noise from the left rear of my Vito van while on holidays.
Took the van to Jax at Forster where they inspected and road tested my van, with a full report.
Fantastic service,advice.
Thank you.

Product Quality
Customer Service
Incentivised ReviewNo
Return Claim MadeNo
Store LocationForster
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1 comment
JAX Tyres & Auto
JAX T.JAX Tyres & Auto

Hi Peter, Thank you for the terrific review! Our team enjoy working with each of our valued customers to find the best solution. We look forward to assisting you when you are next in store. Thanks, The JAX Team

Maria Zafiropoulos

Maria ZafiropoulosGreater Melbourne (Metropolitan), VIC

Professional, efficient car service

published

I was recommended JAX Prahran by my brother who takes his car in for a service/tyres. We have had the same mechanic for years but I thought I would get a second opinion on some car repairs.
The staff at JAX Prahran were so helpful and provided me with so much of their time. You feel like a valued customer, not a number. They were very honest too.
Highly recommend!!

Product Quality
Customer Service
Incentivised ReviewNo
Return Claim MadeNo
Store LocationPrahran
See all answers
1 comment
JAX Tyres & Auto
JAX T.JAX Tyres & Auto

Hi Maria, Thank you for the wonderful review! The team at Prahran are pleased you were happy with their level of service and expertise. We look forward to your next visit. Thanks, The JAX Team

Roy Ed

Roy EdPerth, WA

  • 6 reviews
  • 8 likes

What great service at an affordable price, efficiently carried out too.

published

I put my car into JAX TYRES at WINGHAM in NSW as the fan belt had damaged the wiring onto the air conditioning system. Blake was the guy who looked at the car last week and was unable to fix it there and then so it went in today(Wed.26/08/20).As with most Mercedes, nothing is quite as simple as it first appears, but within 2 hours I had my car back, the a/c running beautifully and a very happy customer driving away from their store.Thank you Blake- a great job. Roy E.

Product Quality
Customer Service
Incentivised ReviewNo
Return Claim MadeNo
Store LocationWINGHAM NSW
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Moongold

MoongoldAU

  • 14 reviews
  • 7 likes

Jax Warrnambool Vic.

published

Great customer service. Not sure how my repairs will hold up as I've not used Jax before but they seemed organised, efficient & knowledgeable - drove me to town centre so I could shop while they repaired my car and drove it to where I was after the repair, which was appreciated. Nice people. I found it a bit expensive but then you need to be knowledgeable on car repairs to correctly estimate. Was happy to pay this time - and hopefully next repair won't happen for about 5 years so I can save some $$$ again! They need a bigger building in Warrnambool, though - not much room to park out the front, very small shop area and not a huge repair area behind that. I believe Jax is new in W'bool and feel sure they'll do well.

Customer Service
Incentivised ReviewNo
Return Claim MadeNo
Store LocationWarrnambool, Vic. 3280
See all answers
2 comments
JAX Tyres & Auto
JAX T.JAX Tyres & Auto

Good morning and thank you for the good review. The team at Warrnambool appreciate your kind feedback and hope to see you again! Thanks, The JAX Team

Moongold
Moongold

Hi people at Jax! The only reason I didn't give the full number of stars is because I'm a totally new customer (i.e. 'the unknown'!). So far you've done everything right! Diane Styles

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Trixie Monty

Trixie MontyCentral Queensland, QLD

Poor customer service and extremely slow.

published

Told the job would take one and a half hours. Waited for three and a half hours. Only started the job after sitting there for over two hours. Don't take the booking for a time when you can't deliver on your promise. Customer service virtually non-existent.

Product Quality
Customer Service
Incentivised ReviewNo
Return Claim MadeNo
Store LocationMackay QLD 4740
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1 comment
JAX Tyres & Auto
JAX T.JAX Tyres & Auto

Hi Trixie, We are unable to locate your details in our system, therefore please contact us directly on 02 9964 4000 or headoffice@jax.com.au. Regards, The JAX Team

Caleigh F.

Caleigh F.Illawarra, NSW

Jax tyres big thumbs up!

published

Jax tyres booked me in ASAP, and accommodated my every needs, I was unable to pick my car up and they allowed me to leave it there and come back the next day. Very kind and professional. Great price and very efficient. Definitely recommend

Product Quality
Customer Service
Incentivised ReviewNo
Return Claim MadeNo
Store LocationFairy Medow
See all answers
1 comment
JAX Tyres & Auto
JAX T.JAX Tyres & Auto

Hi Caleigh, Thank you for the fantastic review! The team at Fairy Meadow are pleased they could assist you in a way that met your needs. We look forward to seeing you again. Thanks, The JAX Team

Duc Tuan

Duc TuanSydney, NSW

Overcharged

published

I was bring my car to Jax Tyres for alignment. And a guy who work in there told me I need camber bolts kit which cost me 350$ including alignment.
I can’t imagine that 4 small bolts worth 280$ lol

Product Quality
Customer Service
Incentivised ReviewNo
Return Claim MadeYes
See all answers
1 comment
JAX Tyres & Auto
JAX T.JAX Tyres & Auto
Kor

KorDarling Downs, QLD

  • 3 reviews

Excellent Service

published

Great service, Always on time and clear explanation for what needs to be done. They check more things in your car and inform you about what needs to be done with options. Offer you a reasonable price

Product Quality
Customer Service
Incentivised ReviewNo
Store LocationJames St Toowoomba Qld
See all answers
1 comment
JAX Tyres & Auto
JAX T.JAX Tyres & Auto

Hi Kor, Thank you for the wonderful review! The team at Toowoomba are pleased you were happy with their level of service and expertise. We look forward to your next visit. Thanks, The JAX Team

Martin B

Martin BSouthwest, VIC

  • 6 reviews
  • 3 likes

all over you with care then NOT INTERESTED when a problem

published

3rd set of tyres with JAX. supposedly high end 4WD tyres suggested (BFG GOODRICH allterrains KO2). returned to store at around 40% wear with crazy noise and multiple splits in walls of tyres (non impact). staff very concerned and took photos, a week later no contact, when asked..."our engineers say its curb impact".... on all 4 tyres???? no rim damage, no cuts just fractures in the "tri guard" walls.
Also BFG had a special at the time offering free swag if set of 4 purchased.... OH, not applicable with the great price they gave me so don't try to claim..($1400.00 sale)... did you give the swag to your kids?

Will go elsewhere for next set as will my entire family and friends. Plenty of choice in Geelong.

Product Quality
Customer Service
Incentivised ReviewNo
Return Claim MadeYes
Store LocationGeelong, Victoria
See all answers
1 comment
JAX Tyres & Auto
JAX T.JAX Tyres & Auto
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Questions & Answers

noah w.

noah w.asked

if the wheel of my car is wonky 6 months after it is service can i get a refund

1 answer
JAX Tyres & Auto
JAX T.JAX Tyres & Auto

Hi Noah, Thank you for your enquiry. Could you please inform us which store you visited, so we can forward this feedback onto them and have someone get in touch with you? Thanks, The JAX Team

Philip S.

Philip S.asked

Are you able to fit dash/rear cams

1 answer
JAX Tyres & Auto
JAX T.JAX Tyres & Auto

Hi Phillip, Thank you for getting in contact with us. Please let me know which is your nearest JAX store and I will check with them first. Thanks, The JAX Team

Barry M.

Barry M.asked

Quote for wheel Balance Holden rodeo 4 wheels 16" rims rear wheel drive.

2 answers
Tee Bags
Tee Bags

I think it was about $10 per wheel

David185
David185

I know that for my very very small wheels on my Proton Preve I was surprised to find that wheel balancing was only $8 per wheel but my tyres and wheels are significantly smaller than a Holden Rodeo

Get an answer from our members and JAX Tyres & Auto representatives

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