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JAX Tyres
3.6 from 479 reviews

Reviews

3.6

479 reviews
5
(274)
4
(30)
3
(9)
2
(33)
1
(133)
  • Product Quality
    4.1 (88)
  • Return Claim MadeYes (7) · No (80)
  • Customer Service
    3.9 (84)
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Jax Tyres Nowra

published

Just had two Pirelli tyres fitted to my SUV by JAX TYRES at NOWRA NSW, and not only was the quoted price $60 per tyre cheaper than another local tyre discounter, but when I was presented with the invoice, it was a further $20 per tyre cheaper than quoted! That is outstanding value, and as the service was also excellent, I won't hesitate to do business with them in the future. Thanks guys.

Customer Service
Product Quality
Return Claim MadeNo
Store LocationNowra NSW
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1 comment
JAX Tyres & Auto
JAX T.JAX Tyres & Auto

Hi Paul, Thank you for the fantastic review. The team at Nowra appreciate hearing that you had an effortless experience in-store and can't wait to see you again! Thanks, The JAX Team

OatleyPeter

OatleyPeterSydney, NSW

  • 3 reviews
  • 7 likes

Jax Tyres & Auto Forster

published

Had a noise from the left rear of my Vito van while on holidays.
Took the van to Jax at Forster where they inspected and road tested my van, with a full report.
Fantastic service,advice.
Thank you.

Customer Service
Product Quality
Return Claim MadeNo
Store LocationForster
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1 comment
JAX Tyres & Auto
JAX T.JAX Tyres & Auto

Hi Peter, Thank you for the terrific review! Our team enjoy working with each of our valued customers to find the best solution. We look forward to assisting you when you are next in store. Thanks, The JAX Team

Maria Zafiropoulos

Maria ZafiropoulosGreater Melbourne (Metropolitan), VIC

Professional, efficient car service

published

I was recommended JAX Prahran by my brother who takes his car in for a service/tyres. We have had the same mechanic for years but I thought I would get a second opinion on some car repairs.
The staff at JAX Prahran were so helpful and provided me with so much of their time. You feel like a valued customer, not a number. They were very honest too.
Highly recommend!!

Customer Service
Product Quality
Return Claim MadeNo
Store LocationPrahran
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1 comment
JAX Tyres & Auto
JAX T.JAX Tyres & Auto

Hi Maria, Thank you for the wonderful review! The team at Prahran are pleased you were happy with their level of service and expertise. We look forward to your next visit. Thanks, The JAX Team

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Roy Ed

Roy EdPerth, WA

  • 6 reviews
  • 8 likes

What great service at an affordable price, efficiently carried out too.

published

I put my car into JAX TYRES at WINGHAM in NSW as the fan belt had damaged the wiring onto the air conditioning system. Blake was the guy who looked at the car last week and was unable to fix it there and then so it went in today(Wed.26/08/20).As with most Mercedes, nothing is quite as simple as it first appears, but within 2 hours I had my car back, the a/c running beautifully and a very happy customer driving away from their store.Thank you Blake- a great job. Roy E.

Customer Service
Product Quality
Return Claim MadeNo
Store LocationWINGHAM NSW
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Moongold

MoongoldAU

  • 14 reviews
  • 7 likes

Jax Warrnambool Vic.

published

Great customer service. Not sure how my repairs will hold up as I've not used Jax before but they seemed organised, efficient & knowledgeable - drove me to town centre so I could shop while they repaired my car and drove it to where I was after the repair, which was appreciated. Nice people. I found it a bit expensive but then you need to be knowledgeable on car repairs to correctly estimate. Was happy to pay this time - and hopefully next repair won't happen for about 5 years so I can save some $$$ again! They need a bigger building in Warrnambool, though - not much room to park out the front, very small shop area and not a huge repair area behind that. I believe Jax is new in W'bool and feel sure they'll do well.

Customer Service
Return Claim MadeNo
Store LocationWarrnambool, Vic. 3280
2 comments
JAX Tyres & Auto
JAX T.JAX Tyres & Auto

Good morning and thank you for the good review. The team at Warrnambool appreciate your kind feedback and hope to see you again! Thanks, The JAX Team

Moongold
Moongold

Hi people at Jax! The only reason I didn't give the full number of stars is because I'm a totally new customer (i.e. 'the unknown'!). So far you've done everything right! Diane Styles

Trixie Monty

Trixie MontyCentral Queensland, QLD

Poor customer service and extremely slow.

published

Told the job would take one and a half hours. Waited for three and a half hours. Only started the job after sitting there for over two hours. Don't take the booking for a time when you can't deliver on your promise. Customer service virtually non-existent.

Customer Service
Product Quality
Return Claim MadeNo
Store LocationMackay QLD 4740
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1 comment
JAX Tyres & Auto
JAX T.JAX Tyres & Auto

Hi Trixie, We are unable to locate your details in our system, therefore please contact us directly on 02 9964 4000 or headoffice@jax.com.au. Regards, The JAX Team

Caleigh F.

Caleigh F.Illawarra, NSW

Jax tyres big thumbs up!

published

Jax tyres booked me in ASAP, and accommodated my every needs, I was unable to pick my car up and they allowed me to leave it there and come back the next day. Very kind and professional. Great price and very efficient. Definitely recommend

Customer Service
Product Quality
Return Claim MadeNo
Store LocationFairy Medow
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1 comment
JAX Tyres & Auto
JAX T.JAX Tyres & Auto

Hi Caleigh, Thank you for the fantastic review! The team at Fairy Meadow are pleased they could assist you in a way that met your needs. We look forward to seeing you again. Thanks, The JAX Team

Duc Tuan

Duc TuanSydney, NSW

Overcharged

published

I was bring my car to Jax Tyres for alignment. And a guy who work in there told me I need camber bolts kit which cost me 350$ including alignment.
I can’t imagine that 4 small bolts worth 280$ lol

Customer Service
Product Quality
Return Claim MadeYes
1 comment
JAX Tyres & Auto
JAX T.JAX Tyres & Auto
Kor

KorDarling Downs, QLD

  • 3 reviews

Excellent Service

published

Great service, Always on time and clear explanation for what needs to be done. They check more things in your car and inform you about what needs to be done with options. Offer you a reasonable price

Customer Service
Product Quality
Store LocationJames St Toowoomba Qld
1 comment
JAX Tyres & Auto
JAX T.JAX Tyres & Auto

Hi Kor, Thank you for the wonderful review! The team at Toowoomba are pleased you were happy with their level of service and expertise. We look forward to your next visit. Thanks, The JAX Team

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Martin B

Martin BSouthwest, VIC

  • 6 reviews
  • 3 likes

all over you with care then NOT INTERESTED when a problem

published

3rd set of tyres with JAX. supposedly high end 4WD tyres suggested (BFG GOODRICH allterrains KO2). returned to store at around 40% wear with crazy noise and multiple splits in walls of tyres (non impact). staff very concerned and took photos, a week later no contact, when asked..."our engineers say its curb impact".... on all 4 tyres???? no rim damage, no cuts just fractures in the "tri guard" walls.
Also BFG had a special at the time offering free swag if set of 4 purchased.... OH, not applicable with the great price they gave me so don't try to claim..($1400.00 sale)... did you give the swag to your kids?

Will go elsewhere for next set as will my entire family and friends. Plenty of choice in Geelong.

Customer Service
Product Quality
Return Claim MadeYes
Store LocationGeelong, Victoria
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1 comment
JAX Tyres & Auto
JAX T.JAX Tyres & Auto
Young K.

Young K.Hunter Region, NSW

  • 3 reviews

JaxQuickfit tyres at Newcastle West NSW - disappointing service

published
Customer Service
Product Quality
Return Claim MadeNo
Store LocationJax Quick Fit Newcastle West
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1 comment
JAX Tyres & Auto
JAX T.JAX Tyres & Auto
Tee Bags

Tee BagsSouth East Queensland, QLD

  • 3 reviews

Great Service

published

I recently had my tyres rotated, balanced, & wheel alignment done on my patrol. The service from the staff was really great & very friendly and every thing was done in exactly the time they told me. I will certainly be going back there and would highly recommend it to my friends.
Thankyou to the staff at Caloundra.

Store LocationCaloundra Sunshine Coast
1 comment
JAX Tyres & Auto
JAX T.JAX Tyres & Auto

Good morning and thank you for the fantastic review. The team at Caloundra appreciate hearing that you had an effortless experience in-store and can't wait to see you again! Thanks, The JAX Team

David185

David185Western Australia

  • 6 reviews
  • 1 like

Great Service Very Competitive Price Just Wonderful

published

I have never been to Jax lyres before and I decided to go online and see what tyres they had I was surprised to see that unlike most competitors Jax lyres had their full range of tyres online and more importantly their prices I was amazed at how competitive they were and how I could get a really great tyre at a great price and even less as if I bought a set as I have done in the past
They fitted me in, same day service and I found their representatives to be very polite and easy to get along with.
The service was just great too I just loved the experience that I had with Jax tyres Kwinana and if you want great service at a great price I recommend them very highly, at least go online and check them out you will be pleasantly surprised

Customer Service
Product Quality
Return Claim MadeNo
Store LocationKwinana Perth Western Australia
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2 comments
JAX Tyres & Auto
JAX T.JAX Tyres & Auto
David185
David185

you really deserved it

Terry

Terry

  • 4 reviews
  • Verified customer

Opportunists

published
Customer Service
Product Quality
Return Claim MadeNo
Store LocationBondi Junction
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4 comments
JAX Tyres & Auto
JAX T.JAX Tyres & Auto

Good morning and thank you for taking the time to provide feedback. We are unable to locate your details in our system, therefore please contact us directly on 02 9964 4000 or headoffice@jax.com.au. Regards, The JAX Team

Terry
Terry

2 weeks pass and never heard anything back from 'The store'. Pretty much sums up the Bondi Junction team care factor when $$ is not going into their pockets.
Credibility - 0

JAX Tyres & Auto
JAX T.JAX Tyres & Auto
Kon

Kon

  • 2 reviews

Worth to visit.

published

I visit Jax tyres to change my tyres. I was very satisfied with their services As they informed me of that days promotion discount, they were fast and they are also offering free check for your car.
The only thing that I did not like was that the tyres got dirty with their hands and I had to clean them a little bit afterwards.

Customer Service
Product Quality
Return Claim MadeNo
Store LocationBankstown
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1 comment
JAX Tyres & Auto
JAX T.JAX Tyres & Auto

Hi Kon, Thank you for the good review. The team at Bankstown appreciate your kind feedback and hope to see you again! Thanks, The JAX Team

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Ronnie

RonnieGreater Melbourne (Outer), VIC

  • 13 reviews
  • 11 likes

Disappointed that shop tried to sell new product, not to get the most of what I had already,

published
Customer Service
Product Quality
Return Claim MadeNo
Store LocationBowen Hills
See all answers
3 comments
JAX Tyres & Auto
JAX T.JAX Tyres & Auto
Ronnie
Ronnie
JAX Tyres & Auto
JAX T.JAX Tyres & Auto

Hi Ronnie, We are sorry we were unable to assist you in a way that met your needs during your last visit to JAX. We hope to see you back again. Kind regards, The JAX Team

Sherlock

SherlockHunter Region, NSW

  • 3 reviews

3 strikes your out

published
Customer Service
Product Quality
Return Claim MadeNo
Store LocationSingleton
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1 comment
JAX Tyres & Auto
JAX T.JAX Tyres & Auto
K G

K GSydney Surrounds, NSW

  • 3 reviews
  • 1 like

Great professional service

published

Jax tyres Penrith, have been a regular customer for some time. Always get good reliable service, wouldn't go anywhere else. Prices are reasonable, fast service, highly recommend this outlet of Jax by

Customer Service
Product Quality
Return Claim MadeNo
Store LocationJax tyres Penrith
See all answers
1 comment
JAX Tyres & Auto
JAX T.JAX Tyres & Auto

Good morning and thank you for the great review. We are pleased you had an enjoyable experience at our store and look forward to seeing you again! Thanks, The JAX Team

chris

chrisGreater Melbourne (Outer), VIC

  • 3 reviews

great value

published

I've dealt with Jax Tyres in Preston on two occasions in the past 5 yrs
on both occasions they have offered me the best deal on my new tyre purchase and throwing in a wheel alignment as well.

Customer Service
Product Quality
Return Claim MadeNo
Store Locationpreston
See all answers

Disgraceful and unprofessional conduct

published

I post this review with no ulterior motive. The customer experience that we received at this Jax Tyres branch has been the most disgraceful and unprofessional conduct that I have ever experienced. This is my 1st review post of a business and I feel compelled to express my extreme disappointment on how we have been treated by the branch both from the 1st interaction of the issue and during their internal investigation of the incident. I thank JAX Head Office for their time but unfortunately the branch actions through this period reinforces their unprofessionalism, outright arrogance and treating people with contempt. Extremely disappointing conduct.

Return Claim MadeNo
Store LocationJax Tyres Windsor
2 comments
JAX Tyres & Auto
JAX T.JAX Tyres & Auto
Geoff T.
Geoff T.
Page 1 of 24

Questions & Answers

Philip S.

Philip S.asked

Are you able to fit dash/rear cams

1 answer
JAX Tyres & Auto
JAX T.JAX Tyres & Auto

Hi Phillip, Thank you for getting in contact with us. Please let me know which is your nearest JAX store and I will check with them first. Thanks, The JAX Team

Barry M.

Barry M.asked

Quote for wheel Balance Holden rodeo 4 wheels 16" rims rear wheel drive.

2 answers
Tee Bags
Tee Bags

I think it was about $10 per wheel

David185
David185

I know that for my very very small wheels on my Proton Preve I was surprised to find that wheel balancing was only $8 per wheel but my tyres and wheels are significantly smaller than a Holden Rodeo

Samantha

Samanthaasked

Price for 4 Michelin sports tyres with gas and wheel alignment

2 answers
JAX Tyres & Auto
JAX T.JAX Tyres & Auto

Hi Samantha, Thank you for your enquiry. Please let me know which store you would like to have this work done at and I will check with them for you. Thanks, The JAX Team

Samantha
Samantha

Bankstown

Get an answer from our members and JAX Tyres & Auto representatives

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