Reviewer Photos & Videos
Worth to visit.
I visit Jax tyres to change my tyres. I was very satisfied with their services As they informed me of that days promotion discount, they were fast and they are also offering free check for your car.
The only thing that I did not like was that the tyres got dirty with their hands and I had to clean them a little bit afterwards.
Disappointed that shop tried to sell new product, not to get the most of what I had already,
I came in to rotate tires because front was wearing faster than rear.
Instead, they slagged off the tires I had and tried to sell me new ones.
After initially conceding, I resisted and left.
They caught up with me and rotated tires like I asked them to. I reckon there is still is 25k in them.
I'll happily get some new Michelins from them when the time is due but I would appreciate them to help me to make the most of what I already have when there still is enough life in it.
Update a day later:
After rotating tires, the Jax salesman warned me t...
3 strikes your out
Just had 4 new Pirelli scorpion fitted very happy with performance.
Service history from local Singleton Jax...
Tyers fitted on wifes c200 merc boot marks left on rims very grubby and rattle gun left marks around bolt holes
Suv tyers replaced ,goo left all over tyers looked terrible
Latest fitting Pirelli tyers asked that tyer be mounted with balence dots line up with valve told 1 no its a batch dot 2 not relevant fitting these tyers,
Got home removed tyers to fit shock wheel nuts veried from bloody tight to moderate (was a torque wrench use...
Great professional service
Jax tyres Penrith, have been a regular customer for some time. Always get good reliable service, wouldn't go anywhere else. Prices are reasonable, fast service, highly recommend this outlet of Jax by
Disgraceful and unprofessional conduct
I post this review with no ulterior motive. The customer experience that we received at this Jax Tyres branch has been the most disgraceful and unprofessional conduct that I have ever experienced. This is my 1st review post of a business and I feel compelled to express my extreme disappointment on how we have been treated by the branch both from the 1st interaction of the issue and during their internal investigation of the incident. I thank JAX Head Office for their time but unfortunately the branch actions through this period reinforces their unprofessionalism, outright arrogance and treating people with contempt. Extremely disappointing conduct.
Friendly and informative Service and did the job quickly and within the time frame l booked it in. They were happy to order in the tyres l wanted which arrived the following day. Unbeatable value as l got 4 tyres for the price of the 3.
Disappointment with Jax Tyres
I am writing to let you know how disappointed I am to see our local Jax Tyre Service close in Gladstone.
The service and price comparison my family and I received from this branch of Jax was second to none and many people in our local area are also shocked to see this branches sudden and unexpected closure.
I recently purchased another full set of tyres from your business in Gladstone and now find i may have to travel to Rockhampton to continue any benefits that i would have been entitled to locally.
This is very disappointing as I h...
a step above
The extra service we received was unexpected. We got a great price and friendly service, I felt like we were in good hands. The staff seemed to know what they are doing. It is the first time using Jax, only negative was the longer than expected wait time. Would go back again just for the extra service checking my car over.
Excellent experience! Jax Bayswater North
A quick phone call confirmed Jax were the best price for the tyres I wanted and the best price for the wheel alignment as well. Staff were friendly and extremely helpful with extensive product knowledge. Their service was outstanding.
Jax Tyres at Tweed Heads South recently fitted four new tyres to my Honda C-RV. Great price - four for the price of three. The staff there were terrific... friendly and helpful! Prompt service - rang one day, tyres fitted and aligned the next afternoon. Jax should be really proud of this store and other companies could learn a lot from the way these guys deal with their customers... thank you!
- Verified customer
Jax Tyres Castle Hill
Very happy! Best price and best services!!! I have used them the first time after reading their reviews on Google, love it and will definitely come again for my next tyres change!
Great aftersale service!
Bought tyres at Jax Smithfield on special (buy 3 get one free) which was a good deal.
Few months later I got an email from Jax that I'm due for a free wheels balance and rotation.
I booked my car in without any issues and got it done with no charge.
Excellent transaction by JAX Personel
My trip to the Penrith Store was excellent The staff was most helpful I went into the store to have a puncture fixed the NRMA officer said he was doutful as to where the damage was he was right I was needing new tyres so I asked to have four new tyres fitted The staff was that helpful and explained every detail on the purchase I could not be any more happy with the service I was given
Amazing - JAX Tyres Ashmore
The team at JAX in Ashmore are awesome. I always take the car there when needing work.
Had some troubles with the Engine on Wednesday and knew if i headed to Ashmore they would help me out. No booking, just popped in and spoke to Andre and he told me they would inspect it and get back to me ASAP.
Had a call at work within about an hour. Andre advised me what needed doing and after confirming with myself they got stuck straight into it. A couple of other things were noted during the work and Andre called me at each stage to keep me updated.
It was all fixed and ready to pick up before lunchtime. Great work from the team.
Thanks, will definitely keep bringing the car back to you guys.
- Verified customer
Faulty tyre & service/Poor customer service
Will never use again, got a new tyre on the 28th December 2019 from Singleton, while [name removed] was trying to remove the old tyre of the rim the machine was playing up and you can see he was getting frustrated with the machine. Got the new tyre put on the rim we drive home which is about 6 hrs away and the next morning noticed the beading out of the tyre and the tyre pressure down. Contacted [name removed] on the Monday regarding the tyre and what a joke told me to bring it back. Sent a photo to his mobile. Showed the tyre to our tyre sh...op in town and he said dont drive the car to far and get a new tyre quickly so I asked how far is too far and he said dont go out of town with it like that. I contacted [name removed] and he wants me to bring it back to him. I have asked for [name removed] at Jax to pay the $185 to the tyre place where Im getting it replaced and [name removed] wont until he get's the tyre back and the tyre manufacture says it is faulty. Not happy at all, he is now trying to say that we have taken the tyre off or we could have done something to the tyre. Poor customer service now going to take this matter to fair trading. Even my boss who is a mechanic and owns a mechanical workshop, does wheel alignments has said its been damaged by the person who put the tyre on the rim. My husband had to take a week off work because he works in Melbourne and he could not drive the car and nothing in our small town is open until the 6th January 2020. This is also been added in our claim to fair trading.
- Verified customer
Couldn't be happier with the service at Phillip ACT
I had a puncture over the weekend, had the spare put on and rang Jax Tyres Phillip ACT early Monday morning - they said to bring the car straight over. I left the car with them and went to a class at the pool, received a text saying the car was ready less than an hour and a half later. Amazing price, far cheaper than I expected and friendly, efficient service. Such easy parking too. Would definitely use them again next time I need tyres, fully recommended.
Great service at Thornleigh
Jax Tyres Thornleigh provide great service & advice. Make me feel like a valued customer. Clean workshop, they respect your car by using paper mats to protect it from getting dirty.
Lack of experience mechanics!
I have been visited Jax Bondi Junction in the past 15years , but after under new management recent years,the mechanics are lack of motors experience.
In 2018 June, they replace front shock absorbers and front brake pads and rotors for my car, since then the shock make loud noise when on the humps or uneven roads, and vibrates on brakes. I claimed the issue but they said rear brake no good , then replaced them in 2019 October.
But the brakes problems are still exist. I told them the problem again, this time they said front lower control arm worn...
Questions & Answers
Can i buy tyres using after pay
Hi michael, you can only use after pay if we scam you extra money.
That way we are happy that we have ""Ripped you off"" as ""We love your money""....We love ca$h more. That's why we need to $cam you extra $$$money$$$, becau$e you don't have ca$h....So ye$ we accept after pay.
We also provide a terrible service, where we guarantee you won't be back, and we will do up your wheel nuts so tight, so when you get a flat tyre in the middle of nowhere, you won't be able to undo your wheel nuts, or they will shear off, which is a better laugh for us, as now you can't put your wheels back on, and you are left with your nuts in your hands.........While scratching your head.
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