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JAX Tyres

JAX Tyres

3.5 from 517 reviews · View Statistics
See the Best Vehicle Accessories, Parts & Tyre Shops in 2021 as rated by Australians on ProductReview.com.au.
Listing monitored by JAX Tyres & Auto

Reviews

  • Product Quality
    4.0 (116)
  • Return Claim MadeYes (7) · No (110)
  • Customer Service
    3.6 (120)
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MelbourneGal
MelbourneGalGreater Melbourne (Metropolitan), VIC
  • 7 reviews
  • 12 likes

Great Service at Great Prices

published

I really like these guys - have always got great service at the Hawthorn branch. Very helpful and great prices, don't feel like I'm getting ripped off or told I need to have things done on my car just to make an extra buck. Friendly, helpful and knowledgeable

Customer Service
Incentivised Review No
Store LocationHawthorn
JAX Tyres & Auto
JAX T.JAX Tyres & Auto
capa
capaGreater Melbourne (Outer), VIC
  • 4 reviews

Fast, good response, very polite and friendly!

published

Tyres on my 2017 CX-5 had finally perished! But I thought I could leave it till next month as Bills are mounting this month. Unfortunately one of tyre had puncture!!! I fixed it with emergency kit but I know it is not safe and only temporally fix. And Not worth fixing again. I phone them on Thursday and Friday tyres were fitted! Very very happy! Social thanks to Maria and team!

Product Quality
Customer Service

Excellent easy to use

published

Was very easy to locate and was very happy with service, very quick. Would go back to this store again.

Product Quality
Customer Service
JAX Tyres & Auto
JAX T.JAX Tyres & Auto
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Zeeee
ZeeeeSouth East Queensland, QLD

Jax tyres ashmore Gold Coast

published

Poor customer service, rude, ordered tyres in advanced, correct profile width, load index only called the night before with substitute tyres. Wouldnt recommend ordering tyres online/jax tyres ashmore.

Product Quality
Customer Service
Incentivised Review No
JAX Tyres & Auto
JAX T.JAX Tyres & Auto
Rami.H
Rami.H Sydney, NSW
  • Verified

Good advice and prices very acceptable with really good service .

published

I changed my tyres and brakes with wheel alignment and they gave me really good price to do all this jobs I actually saved money and my car drive 100% drive better then before .
The service was really good they test my car before and after which a lot busy shops they don't do it.
The advice was really helpfull they worked arround my budget and the quality that I want .
Defenitle I will be back .
Cheers.

Product Quality
Customer Service
JAX Tyres & Auto
JAX T.JAX Tyres & Auto
Sue C
Sue CSouth East Queensland, QLD
  • 6 reviews
  • 4 likes

MyJax Platinum - After sale warranty program - buyer beware.

published

Bought 4 new tyres from Jax Tyres & Auto based on their after sales warranty program - Platinum Plus program. However 8 weeks of emails and phone calls I am still waiting for my service vouchers. Jax claim the delay is due to technical problems. My wife had the same problem with receiving her Platinum Plus service vouchers when she purchased new tyres from Jax . Same excuses but the situation was finally rectified after some moths of back and forth communication when they sent her vouchers manually.
We will never buy tyres from Jax again. Bad experience, almost misleading advertising when you have to constantly chase them up for the service vouchers.

Product Quality
Customer Service
JAX Tyres & Auto
JAX T.JAX Tyres & Auto
Shannon K.
Shannon K.North Queensland, QLD
  • 2 reviews
  • 1 like

Go here if you want a repair bill $990

published
Product Quality
Customer Service
JAX Tyres & Auto
JAX T.JAX Tyres & Auto

AVOID THIS PLACE

published

I left my car at 10:00 and you told me that it will be ready at 12:00. At 12:00 I received a call telling me that I have to wait until me This is just unacceptable and not professional. Never again

Customer Service
Incentivised Review No
Return Claim MadeNo
JAX Tyres & Auto
JAX T.JAX Tyres & Auto

APPALLING in every respect!

published

Coffs Harbour Jax Tyres
My experience with Jax at Coffs Harbour was the worst I have ever had in over 50 years of driving. I would not recommend them to anyone. From the work done by the mechanics through to the despicable customer service of Mr Campbell. If you value your vehicle and want good reliable service, don’t take your vehicle here.

Product Quality
Customer Service
JAX Tyres & Auto
JAX T.JAX Tyres & Auto
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THOMO
THOMORichmond-Tweed, NSW
  • 9 reviews
  • 4 likes

WAIT WAIT WAIT

published

I purchased 2 new tyres with a BOOKING from JAX South Tweed they stuffed around and could not do the wheel alignment on the day and waited 45 minutes after tyres were fitted to be told they could not do the wheel alignment,so fair enough I booked it in 3 days later at 11am went there at 11am and 40 minutes later it was still where I parked it....When I said forget it I want my keys back the guy got angry with me he said it is in the bay getting done then I showed him it was still where I parked it...Seriously go somewhere else these guys OVERBOOK and you will be waiting FOREVER to get your car back,and if you ask why they tell you to go somewhere else....I have got heaps of tyres from JAX but NEVER AGAIN !!!!

Product Quality
Customer Service
Carol Lear
Carol LearSydney, NSW
  • 3 reviews

Exceptional service!

published

Phoned the ARTARMON branch in the morning regarding a burst tyre and dent in wheel - spoke with Jackson. He was incredibly helpful. polite and professional. Took the car to JAX TYRES in Artarmon the same afternoon and the wheel was repaired, tyre replaced and fitted on the spot. Again, the service was exceptional and the price was excellent. Can't thank Jackson and the team enough for such a quick and great service. Will definitely recommend to anyone.

Product Quality
Customer Service
JAX Tyres & Auto
JAX T.JAX Tyres & Auto
carl h.
carl h.Hunter Region, NSW

Tyre purchased

published

Had to buy a tyre they are very helpful and had done the job in a timely matter would definitely recommend this place place was easy to find

Product Quality
Customer Service
JAX Tyres & Auto
JAX T.JAX Tyres & Auto
Agro
AgroSydney, NSW
  • 10 reviews
  • 1 like
  • Verified

Friendly Professional Service and great deals on tyres

published

I purchased 4 Bridgestone Ecopia EP300 Tyres and had a wheel alignment from Jax Blacktown.. Friendly professional service done within 45 minutes from the time booked. I have been going to Jax Tyres and Auto Blacktown for over 30 years

Product Quality
Customer Service
JAX Tyres & Auto
JAX T.JAX Tyres & Auto
Turbo
TurboMelbourne
  • 3 reviews
  • 2 likes

The Worst - Hoppers Crossing

published

Worst tyre shop experience I've ever had. Badly scratched my black performance rims then told me to f-off when confronted

Product Quality
Customer Service
JAX Tyres & Auto
JAX T.JAX Tyres & Auto

Hi,
We’ve tried to locate you in our system however, have been unsuccessful.
Please feel free to give us a call on (02) 99644000 which is our Head Office and ask to speak to Customer Experience.
We will keep an eye out for your call.

Hazyb
HazybSydney, NSW
  • 21 reviews
  • 9 likes

Great service

published

I recently got a nail in my tyre. I went to Jax auto tyres in Penrith on the chance they could help me. My tyre was fixed within 15 minutes. The staff member who served me was so polite and friendly. I’m very impressed.

Product Quality
Customer Service
JAX Tyres & Auto
JAX T.JAX Tyres & Auto
Hazyb
Hazyb

Thats my pleasure. I was just happy to have my tyre fixed so quickly on my LDV

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Read more reviews - page 2

Questions & Answers

noah w.
noah w.asked

if the wheel of my car is wonky 6 months after it is service can i get a refund

1 answer
JAX Tyres & Auto
JAX T.JAX Tyres & Auto

Hi Noah, Thank you for your enquiry. Could you please inform us which store you visited, so we can forward this feedback onto them and have someone get in touch with you? Thanks, The JAX Team

Philip S.
Philip S.asked

Are you able to fit dash/rear cams

1 answer
JAX Tyres & Auto
JAX T.JAX Tyres & Auto

Hi Phillip, Thank you for getting in contact with us. Please let me know which is your nearest JAX store and I will check with them first. Thanks, The JAX Team

Barry M.
Barry M.asked

Quote for wheel Balance Holden rodeo 4 wheels 16" rims rear wheel drive.

2 answers
Tee Bags
Tee Bags

I think it was about $10 per wheel

David185
David185

I know that for my very very small wheels on my Proton Preve I was surprised to find that wheel balancing was only $8 per wheel but my tyres and wheels are significantly smaller than a Holden Rodeo

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