??!
1 photo
JAX Tyres
3.6 from 456 reviews

Reviews

(262)
(28)
(9)
(29)
(128)
  • Product Quality
    4.0 (68)
  • Return Claim MadeYes (5) · No (62)
  • Customer Service
    4.0 (63)


Excellent experience! Jax Bayswater North

published

A quick phone call confirmed Jax were the best price for the tyres I wanted and the best price for the wheel alignment as well. Staff were friendly and extremely helpful with extensive product knowledge. Their service was outstanding.

Customer Service
Product Quality
Return Claim MadeNo
Store LocationBayswater North Vic
See all answers
1 comment
JAX Tyres
JAX T.JAX Tyres

Good morning and thank you for the fabulous review! The team at Bayswater North appreciate your positive feedback and are pleased you had an enjoyable experience at their store. We look forward to seeing you again. Thanks, The JAX Team


Lee Sth Tweed

Lee Sth TweedRichmond-Tweed, NSW

Great Service!

published

Jax Tyres at Tweed Heads South recently fitted four new tyres to my Honda C-RV. Great price - four for the price of three. The staff there were terrific... friendly and helpful! Prompt service - rang one day, tyres fitted and aligned the next afternoon. Jax should be really proud of this store and other companies could learn a lot from the way these guys deal with their customers... thank you!

Customer Service
Product Quality
Return Claim MadeNo
Store LocationJax Tyres, 51 Minjunbal Drive, Tweed Heads, NSW, 2485
See all answers
1 comment
JAX Tyres
JAX T.JAX Tyres

Hi Lee, Thank you for the fantastic review. The team at Tweed Heads appreciate your positive feedback and for recognising them as an efficient and professional team. We look forward to your next visit! Thanks, The JAX Team

YZ_H

YZ_HSydney, NSW

  • 2 reviews
  • Verified customer

Jax Tyres Castle Hill

published

Very happy! Best price and best services!!! I have used them the first time after reading their reviews on Google, love it and will definitely come again for my next tyres change!

Customer Service
Product Quality
Return Claim MadeNo
Store LocationCastle Hill
See all answers
1 comment
JAX Tyres
JAX T.JAX Tyres

Good morning, Thank you for the fantastic review! The team at Castle Hill appreciate your positive feedback about your experience and look forward to seeing you again. Kind regards, JAX Tyres

TOP SERVIC ALWAYS

published

always very helpful completely happy with there work and find them most trustful. at salamander bay Michael Chiarelli. we have been serviced by them for about 10years and have never had a problem

Return Claim MadeNo
Store LocationGrogre street Salamander Bay 2317
1 comment
JAX Tyres
JAX T.JAX Tyres

Hi Carol, Thank you for the wonderful review. The team at Salamander Bay appreciate your thoughtful words and look forward to seeing you back in store for many years to come! Kind regards, JAX Tyres


cancer64

cancer64Sydney, NSW

Great aftersale service!

published

Bought tyres at Jax Smithfield on special (buy 3 get one free) which was a good deal.
Few months later I got an email from Jax that I'm due for a free wheels balance and rotation.
I booked my car in without any issues and got it done with no charge.
Great service.

Customer Service
Product Quality
Return Claim MadeNo
Store LocationJax Tyres Smithfield
See all answers
1 comment
JAX Tyres
JAX T.JAX Tyres

Good morning, Thank you for the great review! We are pleased the team at Smithfield left a wonderful impression on you and look forward to your next visit. Kind regards, JAX Tyres


BAZ

BAZSydney, NSW

Excellent transaction by JAX Personel

published

My trip to the Penrith Store was excellent The staff was most helpful I went into the store to have a puncture fixed the NRMA officer said he was doutful as to where the damage was he was right I was needing new tyres so I asked to have four new tyres fitted The staff was that helpful and explained every detail on the purchase I could not be any more happy with the service I was given
regards
Barry Izzard

Store LocationPENRITH
1 comment
JAX Tyres
JAX T.JAX Tyres

Hi Barry, Thank you for the wonderful review. The team at Penrith are pleased they could assist you with fitting new tyres and appreciate the positive feedback! We look forward to your next visit. Kind regards, JAX Tyres


Amazing - JAX Tyres Ashmore

published

The team at JAX in Ashmore are awesome. I always take the car there when needing work.

Had some troubles with the Engine on Wednesday and knew if i headed to Ashmore they would help me out. No booking, just popped in and spoke to Andre and he told me they would inspect it and get back to me ASAP.

Had a call at work within about an hour. Andre advised me what needed doing and after confirming with myself they got stuck straight into it. A couple of other things were noted during the work and Andre called me at each stage to keep me updated.

It was all fixed and ready to pick up before lunchtime. Great work from the team.

Thanks, will definitely keep bringing the car back to you guys.

Customer Service
Product Quality
Return Claim MadeNo
Store LocationJAX Tyres Ashmore
See all answers
1 comment
JAX Tyres
JAX T.JAX Tyres

Hi Matt, Thank you for the excellent review! The team at Ashmore appreciate the awesome feedback and support. We look forward to your next visit. Kind regards, JAX Tyres


Julie Hill

Julie HillNorth Western Region, NSW

  • 2 reviews
  • Verified customer

Faulty tyre & service/Poor customer service

published
Customer Service
Product Quality
Return Claim MadeYes
Store LocationSingleton
See all answers
3 comments
JAX Tyres
JAX T.JAX Tyres
Julie Hill
Julie Hill
JAX Tyres
JAX T.JAX Tyres

Hi Julie, The team at Singleton are now waiting for your details to give you a full refund following on from the tyre being deemed faulty at Bob Jane. Thank you, JAX Tyres

lester3944

lester3944Australian Capital Territory

  • 8 reviews
  • Verified customer

Couldn't be happier with the service at Phillip ACT

published

I had a puncture over the weekend, had the spare put on and rang Jax Tyres Phillip ACT early Monday morning - they said to bring the car straight over. I left the car with them and went to a class at the pool, received a text saying the car was ready less than an hour and a half later. Amazing price, far cheaper than I expected and friendly, efficient service. Such easy parking too. Would definitely use them again next time I need tyres, fully recommended.

Customer Service
Product Quality
Return Claim MadeNo
Store LocationJax Tyres Phillip ACT
See all answers

Great service at Thornleigh

published

Jax Tyres Thornleigh provide great service & advice. Make me feel like a valued customer. Clean workshop, they respect your car by using paper mats to protect it from getting dirty.

Customer Service
Product Quality
Return Claim MadeNo
Store LocationJax Tyres Thornleigh
See all answers

Teck Ban T.

Teck Ban T.Sydney, NSW

Lack of experience mechanics!

published
Customer Service
Product Quality
Return Claim MadeNo
Store LocationJax Tyres Bondi Junction
See all answers
1 comment
JAX Tyres
JAX T.JAX Tyres

tyre replacement

published

Highly recommend . I appreciate the good price & quick turn around. Micheal dropped us at a close by shopping mall and picked us up when the job was done. Customer service was exceptional!. Shan

Customer Service
Product Quality
Return Claim MadeNo
Store LocationJax Preston
See all answers
1 comment
JAX Tyres
JAX T.JAX Tyres

Hi Shan, Thank you for the great feedback and recommendation. We're glad to hear Michael was able to help you. Best wishes for the New Year and hope to see you next time. Kind regards, JAX Tyres.


HappyCarCustomer

HappyCarCustomerSouth East Queensland, QLD

Jax Tweed Heads saved me thousands with honest information! Thank you Jax Tweed Heads.

published

I asked Jax Tweed Heads for an honest opinion and they gave me one that saved me thousands after being told by other mechanics that I required a new clutch in my Nissan Patrol. As a single parent this is a huge deal. I cannot thank them enough, and you know where my car will ALWAYS be serviced.

Customer Service
Product Quality
Return Claim MadeNo
Store LocationTweed Heads
See all answers
1 comment
JAX Tyres
JAX T.JAX Tyres

Hi JappyCarCustomer, thank you for posting such a positive review and for coming into our store. We are pleased to hear how happy you are with our honesty and our advice. We look forward to seeing you next time. Regards, JAX Tyres.


LE3 KOOL

LE3 KOOLSydney, NSW

  • Verified customer

Tried to scam me for extra cash sales

published

Jax campbelltown nsw tried to $cam me extra ca$h for a service not performed, I cancelled the ordered tyres, and took jax'$ money $$$$$ elsewhere, I'm never going to this store.

Customer Service
Product Quality
Return Claim MadeNo
Store LocationCampbelltown 2560 N.S.W.
See all answers
2 comments
JAX Tyres
JAX T.JAX Tyres
LE3 KOOL
LE3 KOOL
Keith

KeithWestern District, VIC

excellent

published

The local store offered the best price for the product I was looking for. The shop is neat and clean and staff were welcoming and helpful with a no pressure approach.

Customer Service
Product Quality
Return Claim MadeNo
Store LocationJax Tyres, Warrnambool
See all answers
1 comment
JAX Tyres
JAX T.JAX Tyres

Hi Keith,
Thank you for taking the time to post this review and share your experience. We are glad to hear you had a good experience and appreciate your feedback. Hope to see you in store again. Kind regards, JAX Tyres

SJM

SJMSouth East Queensland, QLD

  • Verified customer

Great service as always

published

My tyre repair was done quickly, at very reasonable cost and we are always welcomed at Jax Ashmore with a smile and an efficient solution. Andre is the face and the power in this store

Customer Service
Product Quality
Return Claim MadeNo
Store LocationJax Ashmore
See all answers
1 comment
JAX Tyres
JAX T.JAX Tyres

Hi SJM, it was great to have you in our store, thank you for leaving a positive review. We are pleased to hear you are happy with our efficient service and pricing. We hope to see you next time. Regards, JAX Tyres.


Joanne C.

Joanne C.Sydney, NSW

  • 2 reviews

So easy to deal with

published

another local tyre company would not change my tyre for me as i had broken the lock nut - not a problem for these guys- they just got straight in and did what needed to be done

Customer Service
Product Quality
Return Claim MadeNo
Store Locationnarellan
See all answers
1 comment
JAX Tyres
JAX T.JAX Tyres

Hi Joanne, Thank you for the lovely feedback, we are pleased to hear about your experience at JAX Tyres Narellan. We hope to see you again next time. Kind regards JAX Tyres.


Kaz

KazMetropolitan Adelaide, SA

  • 4 reviews

Fabulous service!

published

I purchased four new tyres for my 2007 Mitsubishi Lancer from Jax Tyres through the aftepay website. The Penrith store was great! High quality customer service, friendly and knowledgeable team members. Wasn't ripped off because I'm a woman and didn't get talked down to like some places do just for being female! Highly recommend the team at Penrith NSW! Thanks guys for your excellent service and attention to detail!

Customer Service
Product Quality
Return Claim MadeNo
Store LocationPenrith NSW
See all answers
1 comment
JAX Tyres
JAX T.JAX Tyres

Sparky

Sparky

  • 3 reviews

Will return

published

Very pleased with service and staff helpfulness. Done without fuss or pressure for additional work. Prices good all questions answered to my satisfaction. Car picked up as per expected time without long delay. I will return to Jax Aspley without doubt.

Customer Service
Product Quality
Store LocationJax Tyres Aspley Brisbane Qld.
1 comment
JAX Tyres
JAX T.JAX Tyres

If your paying their playing

published

Zero flexibility on pricing, Products and labour are some of the most expensive around. A non competitive business. Franchisee owners turn away small jobs. Won't repair a flat but will sell you a tyre. Many Jax tyres franchises have lost focus on basic customer service over profit seeking. Disappointing, would not recommend.

Customer Service
Product Quality
Return Claim MadeNo
Store LocationWest Gosford
See all answers

Page 1 of 23

Questions & Answers

Samantha

Samanthaasked

Price for 4 Michelin sports tyres with gas and wheel alignment

2 answers
JAX Tyres
JAX T.JAX Tyres

Hi Samantha, Thank you for your enquiry. Please let me know which store you would like to have this work done at and I will check with them for you. Thanks, The JAX Team

Samantha
Samantha

Bankstown


michael m.

michael m.asked

Can i buy tyres using after pay

3 answers
LE3 KOOL
LE3 KOOL

Hi michael, you can only use after pay if we scam you extra money.

That way we are happy that we have ""Ripped you off"" as ""We love your money""....We love ca$h more. That's why we need to $cam you extra $$$money$$$, becau$e you don't have ca$h....So ye$ we accept after pay.

We also provide a terrible service, where we guarantee you won't be back, and we will do up your wheel nuts so tight, so when you get a flat tyre in the middle of nowhere, you won't be able to undo your wheel nuts, or they will shear off, which is a better laugh for us, as now you can't put your wheels back on, and you are left with your nuts in your hands.........While scratching your head.

michael m.
michael m.

Love it

michael m.
michael m.

Ill take that as a no


LE3 KOOL

LE3 KOOLasked

1). Why did the manager at campbelltown n.S.W. "Refuse to give me a receipt when I paid ca$h"?
2). Are your managers specially trained to "Scam and ripoff customer$"? As wonky eye manager did with me.
3). Should I report the manager to the "Tax fraud department"?

1 answer
Keith
Keith

No idea what you should do


Get an answer from our members and JAX Tyres representatives

Other Vehicle Accessories, Parts & Tyre Shops


ProductReview.com.au has affiliate partnerships. These do not influence our content moderation policies in any way, though ProductReview.com.au may earn commissions for products/services purchased via affiliate links.