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Jeep Dealers

Jeep Dealers

1.7 from 59 reviews · View Statistics

Reviews

  • Product Quality
    1.9 (17)
  • Return Claim MadeYes (3) · No (14)
  • Customer Service
    1.6 (16)
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Plugger

PluggerPerth, WA

  • 6 reviews
  • 4 likes

No customer service Jeep Wangara WA

published

Poor customer service, Jeep Wangara don't answer their phones, and when they do and you leave a message for the right dept no one calls you back. Sent emails to their contact us link, no response. Will never buy one of these POS again, all the reviews are correct. Lost count of the recalls our Jeep Cherokee KL has had, and they wanted to charge $2500.00 for a leaky exhaust on a 4 year old car.

Product Quality
Customer Service
Incentivised ReviewNo
Return Claim MadeNo
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Net

NetSydney

  • 2 reviews
  • 3 likes

Don’t Buy a Jeep!

published

We bought the Jeep Grand Cherokee in 2013. The air conditioner was replaced under warranty in the first year then replaced again in the fifth year. A new alternator had to be fitted in the fifth year- car off the road for a week of our holidays. Transmission is being replaced at the moment-3 weeks off the road so far & costing $5,300! Don’t buy a Jeep!

Product Quality
Customer Service
Incentivised ReviewNo
Return Claim MadeNo
Store LocationBrookvale
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Pjm

PjmGreater Melbourne (Outer), VIC

  • 2 reviews
  • 2 likes

Sucked in by the crap adverts

published

Jeep reckons they've reviewed their pricing. A stone chipped my windscreens 30 minutes after leaving the dealership in a gladiator. Quote to replace was $2,500. No one could help in the aftermarket as they had to buy the screen direct from the RIP-off merchants.

Product Quality
Customer Service
Incentivised ReviewNo
Return Claim MadeNo
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Duncan

Duncan

  • 3 reviews

Northern Jeep Bundoora worst dealer experience ever

published
Product Quality
Customer Service
Incentivised ReviewNo
Return Claim MadeYes
Store LocationBundoora Victoria
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Cobra302

Cobra302Greater Melbourne (Outer), VIC

  • 13 reviews
  • 9 likes

JEEP Ad JOKE

published
Product Quality
Customer Service
Incentivised ReviewNo
Return Claim MadeNo
Store LocationNunawading JEEP Victoria
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Chris

ChrisSouth East Queensland, QLD

  • 18 reviews
  • 25 likes

Gave them another chance after ad campaign. Dont think so

published

Have seen latest ads about Jeep ripping customers off with overblown prices on services, repairs and parts. Thought I would give them another go. Went into my local Jeep dealer - Keystar and enquired about getting a problem diagnosed with my headlight. They quoted me $165 an hour just to have a look at it. You have learned absoloutely nothing. If you want to sell these cars in this country you need to be competitive with after sales service costs. Wake up!

Incentivised ReviewNo
PatT

PatTSouth East Queensland, QLD

  • 5 reviews
  • 2 likes

Avoid Mansfield Service Centre for Jeep-Keema Cars

published

Put Jeep in for service came back sounding worse, did not fill up fuel levels, was not even sure they had done a service. As I did not check fuel levels after I had left, car broke down immediately after service and they claimed no responsibilty. Had to pay $2000 for replacement parts.

Product Quality
Customer Service
Incentivised ReviewNo
Return Claim MadeNo
Store LocationKeema Cars Service Centre Mansfield QLD - local Jeep service centre
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SLAussie

SLAussieMelbourne

  • 2 reviews
  • 2 likes

Avoid Northern motors Bundoora - Jeep services & repairs

published

My Jeep Cherokee 2015 Just done 60k got number of Manufacturing issues. (Still under warranty) I went to Northern Motor service centre number of time mentioning all issues, with wasting lot of time. They fix one issues at time. Keep the vehicle up to 7 days for fixing one issue. Not getting courtesy vehicle/ or hire care until they going through so called "Jeep Australia Policy" through Jeep tech team. This time I need to wait 5 days to get an approval from Jeep Australia tech team for hire car. Terrible service from Northern Motor Jeep service centre. Service manager northern motor group not allowing customer to talk instead told me I'm lying to him????? Nonsense!!! Very poor service

Product Quality
Customer Service
Incentivised ReviewNo
Return Claim MadeNo
Store LocationNorthern Motors Bundoora Jeep services
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HonestRater

HonestRaterGreater Melbourne (Outer), VIC

  • 14 reviews
  • 7 likes

Avoid Brighton & Knox Jeep Dealers

published
Product Quality
Customer Service
Incentivised ReviewNo
Return Claim MadeNo
Store LocationBRIGHTON JEEP
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ozzieyellow

ozzieyellow

  • 2 reviews
  • 2 likes

Disappointed

published

Very poor customer service skills, brought car in three times for the same issue within 14 days.
Returned car back still without the issue being fixed. Frankly they could not care less. No sorry. No offer of resolution. No explanation. No refund.

Product Quality
Customer Service
Incentivised ReviewNo
Return Claim MadeYes
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Southport Jeep

published

Dont buy a Jeep .. customer service at Southport terrible , will charge you to look at something they havent been able to fix and should of been under warranty . Constant issues , they just want your warranty to be over to charge you a fortune on something that should have been fixed under warranty.

Product Quality
Customer Service
Incentivised ReviewNo
Return Claim MadeNo
Store LocationSouthport Jeep
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Lea Andrews

Lea Andrews

  • 7 reviews
  • 4 likes
  • Verified customer

Avoid - City Jeep - Sell your soul to the world!

published
Product Quality
Customer Service
Incentivised ReviewNo
Return Claim MadeNo
Store LocationCity Jeep Melbourne
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Minnie

MinnieGreater Melbourne (Metropolitan), VIC

  • 3 reviews
  • 2 likes

Stay away from Knox and Brighton dealerships

published
Product Quality
Customer Service
Incentivised ReviewNo
Return Claim MadeNo
Store LocationKnox Jeep
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SC123

SC123Greater Melbourne (Inner), VIC

  • 2 reviews
  • 3 likes

Avoid Brighton Jeep

published

Firstly my foster dogs ate my seat belts - Brighton jeep wanted to charge $1000 per seat belt, I got 2 done for $400 elsewhere
Secondly they installed a sat nav system that is draining my battery and I have had 4 roadside assistance call outs and a new battery. The sat nav they claim is no longer under warranty but the battery and my road side assistance are. They would prefer I continually cost them money with the replacement batteries and call outs than replace the sat nav. Financially this makes no sense at all.

Product Quality
Customer Service
Incentivised ReviewNo
Store LocationBrighton jeep
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tactecool

tactecoolGreater Melbourne (Outer), VIC

  • 2 reviews
  • 11 likes
  • Verified customer

Jeep Rockshow

published
Incentivised ReviewNo
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Melissa P.

Melissa P.Sydney, NSW

2014 Grand Cherokee SRT8 resonator issue

published
Product Quality
Incentivised ReviewNo
Return Claim MadeYes
Store LocationNepean Motor Group
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Allan and Beth

Allan and BethGreater Melbourne (Outer), VIC

Poor Service at Dwyers Jeep Bairnsdale Victoria

published
Customer Service
Incentivised ReviewNo
Return Claim MadeNo
Store LocationDwyers Jeep in Bairnsdale
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Joseph Galea

Joseph GaleaCentral Highlands and Goldfields, VIC

  • 2 reviews

Great car and very good service department

published
Product Quality
Customer Service
Incentivised ReviewNo
Return Claim MadeNo
Store LocationKnox Jeep, Burwood Highway Frentree Gully
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Ellie

Ellie

  • 7 reviews
  • 2 likes
  • Verified customer

Wonderful Service - Led by a passionate professional service manager Anthony and team

published
John H

John HSouth East Queensland, QLD

  • 3 reviews
  • 1 like

Extortionate and overblown price

published
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Questions & Answers

Allan Hickson

Allan Hicksonasked

Can anyone tell me why Peter Stevens Ballarat no longer has the franchise to service Jeep, Fiat and more. They had a brand new service centre and as far as I was aware all was well. Went down this morning to book in for a service only to find that I now have to go to Bendigo or Werribee. I love my Jeep Grand Cherokee. They are a beautiful car to drive as well as having plenty of power and good fuel economy. Pain when you have to travel 100 kilometres or more each way to get a service. Appears ridiculous that a town as big as Ballarat looses a service franchise for Jeep , Fiat and more.

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