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Jeep Dealers

Jeep Dealers

1.8 from 56 reviews

Reviews

1.8

56 reviews
5
(9)
4
(1)
3
(1)
2
(1)
1
(44)
  • Product Quality
    1.9 (14)
  • Return Claim MadeYes (3) · No (11)
  • Customer Service
    1.5 (13)
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Duncan

Duncan

  • 3 reviews

Northern Jeep Bundoora worst dealer experience ever

published
Customer Service
Product Quality
Return Claim MadeYes
Store LocationBundoora Victoria
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Cobra302

Cobra302Greater Melbourne (Outer), VIC

  • 11 reviews
  • 9 likes

JEEP Ad JOKE

published
Customer Service
Product Quality
Return Claim MadeNo
Store LocationNunawading JEEP Victoria
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Chris

ChrisSouth East Queensland, QLD

  • 15 reviews
  • 22 likes

Gave them another chance after ad campaign. Dont think so

published

Have seen latest ads about Jeep ripping customers off with overblown prices on services, repairs and parts. Thought I would give them another go. Went into my local Jeep dealer - Keystar and enquired about getting a problem diagnosed with my headlight. They quoted me $165 an hour just to have a look at it. You have learned absoloutely nothing. If you want to sell these cars in this country you need to be competitive with after sales service costs. Wake up!

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PatT

PatTSouth East Queensland, QLD

  • 4 reviews
  • 2 likes

Avoid Mansfield Service Centre for Jeep-Keema Cars

published

Put Jeep in for service came back sounding worse, did not fill up fuel levels, was not even sure they had done a service. As I did not check fuel levels after I had left, car broke down immediately after service and they claimed no responsibilty. Had to pay $2000 for replacement parts.

Customer Service
Product Quality
Return Claim MadeNo
Store LocationKeema Cars Service Centre Mansfield QLD - local Jeep service centre
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SLAussie

SLAussieMelbourne

  • 2 reviews
  • 2 likes

Avoid Northern motors Bundoora - Jeep services & repairs

published

My Jeep Cherokee 2015 Just done 60k got number of Manufacturing issues. (Still under warranty) I went to Northern Motor service centre number of time mentioning all issues, with wasting lot of time. They fix one issues at time. Keep the vehicle up to 7 days for fixing one issue. Not getting courtesy vehicle/ or hire care until they going through so called "Jeep Australia Policy" through Jeep tech team. This time I need to wait 5 days to get an approval from Jeep Australia tech team for hire car. Terrible service from Northern Motor Jeep service centre. Service manager northern motor group not allowing customer to talk instead told me I'm lying to him????? Nonsense!!! Very poor service

Customer Service
Product Quality
Return Claim MadeNo
Store LocationNorthern Motors Bundoora Jeep services
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HonestRater

HonestRaterGreater Melbourne (Outer), VIC

  • 12 reviews
  • 6 likes

Avoid Brighton & Knox Jeep Dealers

published
Customer Service
Product Quality
Return Claim MadeNo
Store LocationBRIGHTON JEEP
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ozzieyellow

ozzieyellow

  • 2 reviews
  • 2 likes

Disappointed

published

Very poor customer service skills, brought car in three times for the same issue within 14 days.
Returned car back still without the issue being fixed. Frankly they could not care less. No sorry. No offer of resolution. No explanation. No refund.

Customer Service
Product Quality
Return Claim MadeYes

Southport Jeep

published

Dont buy a Jeep .. customer service at Southport terrible , will charge you to look at something they havent been able to fix and should of been under warranty . Constant issues , they just want your warranty to be over to charge you a fortune on something that should have been fixed under warranty.

Customer Service
Product Quality
Return Claim MadeNo
Store LocationSouthport Jeep
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Lea Andrews

Lea Andrews

  • 6 reviews
  • 4 likes
  • Verified customer

Avoid - City Jeep - Sell your soul to the world!

published
Customer Service
Product Quality
Return Claim MadeNo
Store LocationCity Jeep Melbourne
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Minnie

MinnieGreater Melbourne (Metropolitan), VIC

  • 3 reviews
  • 2 likes

Stay away from Knox and Brighton dealerships

published
Customer Service
Product Quality
Return Claim MadeNo
Store LocationKnox Jeep
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SC123

SC123Greater Melbourne (Inner), VIC

  • 2 reviews
  • 3 likes

Avoid Brighton Jeep

published

Firstly my foster dogs ate my seat belts - Brighton jeep wanted to charge $1000 per seat belt, I got 2 done for $400 elsewhere
Secondly they installed a sat nav system that is draining my battery and I have had 4 roadside assistance call outs and a new battery. The sat nav they claim is no longer under warranty but the battery and my road side assistance are. They would prefer I continually cost them money with the replacement batteries and call outs than replace the sat nav. Financially this makes no sense at all.

Customer Service
Product Quality
Store LocationBrighton jeep
tactecool

tactecoolGreater Melbourne (Outer), VIC

  • 2 reviews
  • 11 likes
  • Verified customer

Jeep Rockshow

published
Melissa P.

Melissa P.Sydney, NSW

2014 Grand Cherokee SRT8 resonator issue

published
Product Quality
Return Claim MadeYes
Store LocationNepean Motor Group
Allan and Beth

Allan and BethGreater Melbourne (Outer), VIC

Poor Service at Dwyers Jeep Bairnsdale Victoria

published
Customer Service
Return Claim MadeNo
Store LocationDwyers Jeep in Bairnsdale
Joseph Galea

Joseph GaleaCentral Highlands and Goldfields, VIC

  • 2 reviews

Great car and very good service department

published
Customer Service
Product Quality
Return Claim MadeNo
Store LocationKnox Jeep, Burwood Highway Frentree Gully
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Ellie

Ellie

  • 6 reviews
  • 2 likes
  • Verified customer

Wonderful Service - Led by a passionate professional service manager Anthony and team

published
John H

John HSouth East Queensland, QLD

  • 3 reviews
  • 1 like

Extortionate and overblown price

published
Andrew

AndrewSouth East Queensland, QLD

  • 6 reviews
  • 1 like

Cricks Jeep Mount Gravatt shame, shame, shame!

published

A week before I spent $90k in total on my BT-50 I was looking at getting a Jeep Rubicon at Cricks Mount Gravatt. I was sitting in the vehicle asking the dealer questions when he told me I was wasting his time and he had better things to do then help me. I was flabbergasted at this and went to Mount Gravatt Mazda with my money. Stay away from Cricks Mount Gravatt they have no idea about how to treat a Customer!

Customer Service
Return Claim MadeNo
Store LocationCricks Mount Gravatt

Beware City Jeep Service

published

Utterly appalling service. Their negligence caused an issue with our car yet they refused to take the recognition for it. Seems this is a recurring theme from this service department!! Only service with them if you can be bothered fighting for justice....

Fed up

Fed upGreater Melbourne (Metropolitan), VIC

  • 2 reviews
  • 2 likes

Love the car but the service

published

Love my Jeep Cherokee however I cannot stand the appalling customer service any longer therefore trading my car for another brand. Essendon Jeep service just do not care about customers or customer service.

Product Quality
Return Claim MadeNo
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Questions & Answers

Allan Hickson

Allan Hicksonasked

Can anyone tell me why Peter Stevens Ballarat no longer has the franchise to service Jeep, Fiat and more. They had a brand new service centre and as far as I was aware all was well. Went down this morning to book in for a service only to find that I now have to go to Bendigo or Werribee. I love my Jeep Grand Cherokee. They are a beautiful car to drive as well as having plenty of power and good fuel economy. Pain when you have to travel 100 kilometres or more each way to get a service. Appears ridiculous that a town as big as Ballarat looses a service franchise for Jeep , Fiat and more.

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