Jeep Grand Cherokee WK (2011-2022)
275 reviews
This car was our pride and joy until it got to 105,000k. Being diesel the expectation was 300,000k with few issues. It was serviced from new per the recommendations, always at Jeep, and all the longer trip recommendations etc were followed. At 120,000k we were advised the motor required a $6,000 fix. Astounded, given the service history and care… Read more
taken with the vehicle, I tried to negotiate a reduction in the cost however the importer would not budge. I will never be buying another Jeep, and if anyone was to ask me I would suggest they do not either.
Great super reliable comfortable, smooth driving car. Best fuel economy I've had with towing a caravan even along the Gibb, Still built by our allies, one day this may be a thing when we have to call on them again. Show details
What a waist of money 65,000 transmission leaking,deisel leaking and coolant leaking in the gully from 2 pipes,we will never by a jeep again absolute rubbish vehicle take your money else were Show details
Reviews with attachments
Puts a smile on your face every time I drive it – Jeep Grand Cherokee Trackhawk is a family vehicle plenty room very combatable all the safety features you would expect from a modern car and a whopping 522KW (707 HP) motor at your control 0-100 in 3.7 sec top speed 280kmh 2.5 ton rocket your kids will never be late for school again yes very expensive on fuel tires and the initial cost but the smiles it brings are priceless Show details
I purchased the car brand new, and had it serviced at the dealer's service center every time it was due for a service. Not long after I purchased the car a shock absorber failed, had that replaced then the steering rack was faulty and that was replaced. I had the car for approx. 8 years and only driven it 85000k and the water boiled in the engine.… Read more
On inspection a pipe under the intake manifold had burst. I also noticed the water was rusty as you can see in the radiator header tank. Checking the service reports they say the "coolant level was checked and toped up as required" there was no coolant in the system. Also, I noticed the intake manifold is carboned up, I question has the compulsory DPF system been installed? As for the model of the car, I requested the car has the adaptive cruise control, but they were only dummy buttons.
Lemon Jeep – Update - after 3 1/2 months at Carworks Ballarat, after our lawyer got involved we get a call to pick up the vehicle or it will be left out on the street! We maintained from the start that we did not want the car back and wanted a buy back. Stellantis Jeep lie, cheat and mislead so be very wary if you have any major issues with your Jeep. Better… Read more
still, never buy one?
Never again. We purchased a Jeep Grand Cherokee Trailhawk in 2019 mainly because it was well appointed and the air suspension was a major plus for towing and going bush. First it was small things like cruise control not working but then the suspension started playing up and the vehicle would not lower to or al road height. It took three visits to Jeep service in Geelong to finally replace air suspension module. After that the glow plug started to play, draining the vehicle battery. This was repaired with no paperwork provided at Carworks Ballarat. The air conditioning played up and again after several visits is still not working. Then November 2023 and oil leak! Three days later with no paperwork again, I got my car back. Then on Good Friday it broke down with diesel leaking from the engine. Six weeks later we are still waiting on a resolution. Stellantis Jeep Managers are uncontactable. All you have is the “customer care” team that don’t even know who the customer service manager is. You escalate your case and it just goes around in circles, ACCC and Vic consumer affairs are toothless tigers that leave you with legal option which takes years. We have no Lemon Car laws and car manufacturers know they can do what they want.
My second one so I obviously like it – Purchased my Jeep GC Trailhawk second hand to replace my 10 year old Laredo. See other review. I wanted the 8 speed this time and I’ve always wanted a Trailhawk model. It is a burger with the lot, what more can you say. My favourite features are the infotainment system and the brilliant seats. The adaptive cruise and chilled centre console is… Read more · 1
also great. I purchased it as a tow vehicle for a 2.5t caravan and we’ve just towed over 7500 kms in the last 2 months with only one minor issue, I seem to have corrected it myself. We would have been all up 5.3 tonne. The auto is sometimes a bit late changing down in towing situations uphill so I change down manually a lot more with the steering paddle controls. It is a pleasure to drive overall, they do get a bit hot on long uphill towing, but having owned 2 in a row now that is just how they are. This is my second one so I do recommend. They are also a lot better off-road than you would expect.
Positive reviews
Exceptional purchase – I bought the jeep grand Cherokee 64gb unit.after doing a lot of research on alot of different android systems i ended up with the one from CJ Industries (stoked that I did) A great unit expecially you keep all your OEM functions heated seats steering wheel functiond etc also how easy it looked to install. I would recommend highly this system… Read more
looks great sounds great and easy to use,let me mention the after sales service was exceptional what ever problem or questions I had they were answered by the following day,even though I was a bit of a pain asking a heap of questions they seemed to have no hesitation in replying and helping making this purchase and installation so much better. Would have no hesitation in recommending this company at all
Not a knocker but beware servicing cost 8 speed auto – Ive had the car from new without any issues or costs besides normal maintence costs. Have owned a second car so Jeep has low 75,000 km. Automatic service advise was controversial but decided to play it safe. Now bare in mind this car has been looked after and would be lucky to have towed 10% of its life could have easily left it. Oil appeared to… Read more
have discolored quite badly and I would assess as somewhat burnt so definitely needed changing. You need to change the filter at the change period also which in this instance cost $850. Quite a level of work is involved and the pan relaced as it is synthetic or plastic so it is advisable. Gear change was/is still perfect. Technicians who carried out the work also noted dye was noted as coming from air conditioning pipe so that is now on order. My only experience up until now was limited to a minor oil leak from the sump plug which was presumably overtighten by the service agents. A new sump plug was needed with the local agents charging me $92 just for the part and probably some freight.
Do a MDS Delete – Great fun vehicle but the 6.4ltr hemi is well known for lifter/cam failure (throwing a cylinder misfire code). Highly recommend doing a MDS delete (non MDS lifter / cam replacement) to kill off the cylinder deactivation before it becomes a problem! The last thing you want is a grinded cam lobe (metal in the oil running through the entire engine). There's plenty of YouTube videos on this subject. Show details
Negative reviews
Jeep should refund all the buyers who went through headache like me and many more. My car under 90k odometer reading but has so many recall. My car has been with dealer(Peter Warren) for past 3 months and they are still saying they can’t seem to find the issue- still not starting. They said they are charging me $350 for each diagnosis and say too… Read more
many cars on list to check- not enough staff and blah blah. I am paying so much for rental while it is @ the dealer sitting for last 3 months. My Toyota Camry for last 15 years had no issues but this Jeep Grand Cherokee is like Corona virus - fine for a while and comes with another virus. JEEP Company - take responsibility of your creation - you don’t know how much of a headache both financially and physically we are going through despite of paying thousands of $$ for new car(Jeep Grand Cherokee).
Dont buy a Jeep – Most expensive car I have ever bought, also the most problematic, I got extended warranty that covered more then the cars value in numerous repairs, blew 3 alternators, twice needed battery replaced at the same time, Diff "Drive motor" replaced, leather dash became un stuck, rubber trim came off roof, contacted Jeep Australia about this and they wouldn't do anything to help at all Show details
Disposed of Jeep Grand Cherokee, Limited, 3 litre diesel due to inadequate product support experienced – We disposed of the vehicle, at a low price, while still under manufacturer's warranty, with only very low kilometres travelled, due to our experience, consequential opinion and our ongoing concerns that product support from Jeep/Stellantis Australia was woefully inadequate in our case. We lost confidence in using the vehicle for its intended… Read more
purpose. Serious warranty issues required multiple rectification attempts at different dealerships, in different States, over a long period of time. The "Jeep Assist" support process was unhelpful to us. Jeep's recall process was also inadequate in our opinion with a serious recall not notified in Australia until almost one year after the same recall was notified in North America. Jeep/Stellantis Australia, at a high level, would not take any responsibility for the outcome of our extremely bad ownership experience and refused access for us to directly discuss our experience with its Australian CEO. We have over 50 years of car ownership experience and consider this the worst experience of all and consequently would not recommend the purchase of a new Jeep vehicle.
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Recent reviews
Excelent car – Incredible capable 4x4, one of the best SUVs that can face most of 4WD trails and back roads without any extra equipment. It's a very comfortable car and for it's size, the Diesel version is very economic, it also has a large fuel tank (93L), what gives a great autonomy. It's very powerful too, with the turbo. Even versions from 2013 have better… Read more
and more electronics than many cars in Australia today. The only downside is the lack of spare parts and aftermarket in Australia. In US is very easy to find anything you want or need, over here it's completely different. The WK and WK2 are the most easy to see in Australia, the latest model will take sometime to be more common as it doesn't offer the same flexibility in terms of suspension than the previous and also it is available only for petrol fuel. I drive this car every day and have fitted 31" tires on it without need to change anything.
Jeep do not stand by their product with known defects and deal with vulnerable customers in an appalling manner – My parents who are in their 80s have a 2015 Jeep Laredo and the engine is faulty with a known defect for which cars have been recalled and replaced in the US. However nothing has been done by Jeep in Australia. A complaint has been lodged but nobody has contacted my elderly parents and the car is not able to be driven and has been sitting in the… Read more
Jeep dealership. They have not been offered any alternative transport and are now being told they need to pay $2,000 just for jeep to ‘diagnose’ the problem when an independent mechanic has already provided them with the diagnosis. Jeep are clearly not willing to stand by their highly defective product and do not treat vulnerable elderly customers with the respect and dignity they deserve.
This Jeep should be recalled and paid for as is being done in the US but instead there has been zero action and Jeep are sitting on their hands while a couple of elderly people no longer have a car. Despicable and appalling behaviour that Jeep should be extremely ashamed of. Nobody should buy Jeep vehicles if this is how they behave towards customers.
Veteran – I was not eligible for Veterans discount You have to be a retired veteran I was drafted in 1968 and spent 13 months overseas and not eligible I think all Veterans should get it it. Is a Chrysler discount Show details
An amazing engineering achievement – I have a 2016 SRT. It has the 8 speed automatic. The earlier ones have a 5 speed transmission. I find the foot operated parking brake cramps the drivers footwell, and I'd prefer the later PRNDL selector. Otherwise it is perfect. Fast, excellent handing, excellent brakes. Amazing in the wet.
Makes me smile every time I drive it! – I ordered this car as soon as I heard it was going to be made with the 707 HP Hellcat motor. Wow, it has exceeded all of my expectations. I drive around 20,000 k's per annum and have not had any issues in the last 3+ years. No recalls no breakdowns, not the slightest hint of trouble. This is my 4th Jeep and the experience with all of them has been great. Could not recommend more highly. Show details
Great car when it's going! – Bought new in 2012 for a top end trip pulling a camper trailer. Performed brilliantly. Still own the car 9 years and 220,000 kms later. Always serviced on time by qualified mechanics. Good points include great car to drive and very comfortable, good fuel consumption of around 8l/100k on freeways and long range between fills of upto 1200km, 3500kg… Read more
towing and good value at purchase time. Frustrating problems/issues include 10,000 km expensive service interval, countless recalls - some are recalls on recalls, outrageously priced spare parts eg $4,300 for tail shaft, flaky electrics and wiring and generally somewhat non-standard in Australia. Sounds like these may have largely been fixed in later models. Despite all this I still like the car. Probably would not buy another one though.
OK it's now 2024 and I still have the car. I've never owned a car this long. I'm updating this review because the car is going better than ever! I do fewer kms/yr now as I have moved from the bush.I feel I am getting real value at this time in the life cycle. I fixed a few rattles. have had the auto gearbox fully serviced - not that there was anything wrong with it and am really enjoying driving it. It has now done 245,000 km. On a recent bush trip with 4 in the car, the fuel consumption fell to 7.6 l/100km. It is now quieter than ever and a joy to drive. I hope it lasts a bit longer whilst I make my mind up about EVs.
Buy It At Your Own Peril – Bought the car in 2012 and had a plethora of electrical and mechanical faults that Jeep dealers and Fiat Chrysler Australia turned a blind eye on. Every 2 months I was literally in the garage soon after the warranty ran out and to cut the long story short, the transmission eventually gave up the ghost. Maughan Thiem in Mount Barker, SA took more… Read more
than a week to try and fix it but made a mess of it until I was left marooned without any offers of help but to get rid of the car, on advice of another honest Jeep dealer (to avoid any further costs and losses). FCA were hopeless and took them 4 months to respond to my pleas for help when I had already sold the vehicle. Given the above, I would say to others: 'Enjoy the romance whilst in its infancy but be warned it wont last long when it leaves you out of pocket and out of love', (...of the badge I have been forced to abhor)!
Great car but after sales support really lets it down – About a year ago, we purchased a new Jeep Grand Cherokee Overland from the Gold Coast Jeep dealership which is part of Frizelle’s Sunshine Automotive Group. We were very happy with the vehicle and the service provided by the dealer sales team, but the after sales service support provided by the Gold Coast Jeep dealership has really let us down. … Read more
During the purchase, we advised the sales person that we were purchasing a Jeep for towing our caravan and that we were purchasing a brand new vehicle for reliability reasons because we were also dropping down to one vehicle so needed the assurance of the reliability we would expect to get with the purchase of a new vehicle.
The sales person assured us that in the unlikely event of a breakdown and because of our commitment to convert from another make to a Jeep, Gold Coast Jeep and Frizelle’s Sunshine would make sure that we would never be without a vehicle if the need arises.
Well, what an empty promise that turned out to be! Our vehicle broke down with less than 7,500km on the clock and we were just left for 9 days with no means of transport! So what happened? On start day of our long awaited holiday, we set out towing our fully laden caravan only to break down with the engine light illuminated and fluid of some sort leaking from the underside of the vehicle. This turned out to be transmission fluid.
I won’t bore everyone with the details of the totally unacceptable service provided by Jeep roadside assist and how much it cost but we didn’t think things could get any worse, that is, until we towed it to Gold Coast Jeep, it all went downhill from there.
Upon arrival at the dealer with our Jeep on the back of a tow truck, we were informed that scheduled services take preference over breakdowns and that our vehicle would be attended to when a technician has a spare hour or so here and there which we find to be totally unacceptable.
Despite promises made by the salesperson at the time of purchase, and taking into consideration the newness of the vehicle and the low km travelled, we were further advised that there were no loan cars available. Surely in these instances, the dealer can find a loan car somewhere, even if it’s some other make that has been traded in!
It’s unfortunate that we have to resort to reviews to draw attention to our plight but having flagged our situation with everyone including Jeep Australia, FCA Group, James Frizelle Sunshine Automotive by the correct channels and by every means possible, not one response has been received to date.
Gold Coast Jeep customer service has been frustrating and unsatisfactory to deal with to say the least. We took a leap of faith in choosing a Jeep as our new tow vehicle but the after sales experience so far has fallen well short of our expectations and what we believe to be good customer service. As a consequence, this will be our first and only purchase of any vehicle sold under the Frizelle Sunshine Automotive umbrella. We would encourage others to think carefully about after sales support prior to purchasing.
One of best in its class – Grand cherokee is amazing 1.great quality interior 2.superhot on outside 3.the buit quality is superb we use this as family car for log routes, it is super quite and one of most comfy cars ZF 8 speed is best transmission Show details
Find out how Jeep Grand Cherokee WK compares to other Large / 7 Seater SUVs
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Lost still – Living on the far south coast of NSW, Bega, we regularly have to head to Canberra for stuff (eg medical etc) now Canberra is usually a 3 hour drive - but not using the Jeep nav system its a 9 hour drive as it wants to send us via Sydney - this is a regular issue with the nav system and not just for this trip - recently had a contractor turn up to… Read more
my place in a nice new Jeep 1 hour late, he had to ring me to get directions as the Jeep was taking he all over the place (sorry but my wife and found very amusing) - I now have a holder setup to hold a small Samsung tablet that we use with google maps and a offline system (for when there is no service) - but it does play music so thats good
Jeep don’t care once car leaves the lot – Purchased a new Jeep. Car was not checked prior to delivery and would not start soon after. Jeep rectified some issues on return but once again not thoroughly. Pathetic service Show details
Very pleased with most aspects. Great economy & for towing 3500kg – I researched all 4x4 wagons with capacity to tow 3200kg plus. Read many reviews. Test drove various brands. Jeep had a poor reputation which put me off.. until realising that over 3 years ago (in 2018, so 6 yrs ago now) they totally lifted their game, replaced their bad Australian CEO, fixed the lack of spare parts and waiting time issues (they… Read more
have a huge spares warehouse in Melbourne) and provide a "There and Back' Guarantee. 2 friends have Jeep Grand Cherokees and "love" them. There are quite a few on the roads down here in Victoria. My fears were allayed... I bought a new Jeep Grand Cherokee Laredo diesel 2017 MY18. Drive it about 3x a week in a balance of longer Fwy trips of several hours, and about town. Very occasional towing of wide horse float. Tows extremely well - can't fault it. Cross-winds are typically not felt. Interior feels ergonomically good. Supportive seats. Like the large windscreen and vision from drivers position, placement of controls etc. Surprisingly good fuel economy! My 4x4 of choice for looks, practicality and comfort in this price range. Doesn't feel like a huge wagon the way a Toyota Landcruiser does. Softer ride and nicer interior than the more truck-like Isuzu Mux. The base model Laredo has many inclusions which are only available as 'add on' options for other brands. Higher walled tyres make for a more comfy ride. I didn't need nor want the additional options of the 'Driver assist' etc in the up-spec'd Limited version. Specifically wanted cloth seats as I disliked the leather (cold in winter, hot and stick to it in summer) in my previous vehicle. A few minor dislikes: Top front of door frame interferes slightly with entry, have to duck my head. Seems to be a common issue on a few SUVs. The park foot brake at left of footwell interferes slightly with left foot position. I'd certainly recommend this vehicle for towing, comfort and economy. And Jeep servicing has been excellent to date.
V8 Hemi – Have owned this vehicle new since 2014, bought the V8 version as we do very low KM's and the diesel would not be suitable as stop, start before warmed up would cause major engine damage - this is a fantastic model and has given zero trouble, just be careful what dealers you use for service as they are not all equal, one dealer wanted to replace… Read more
the rear suspension for $700 (never been off road and extremely low km's) as the rear bushes has some movement when up on the hoist - ahh Hello, it is not a fixed axel rear suspension, movement will be evident when unloaded i.e not compressed, then another time the dealer wanted to bill me for a oil dip stick, stated it had a twist in it and therefore damaged - again Hello, the twist is to allow the dip stick to provide rigidity and lock into position - hey Mr Dealer, we were not born yesterday and looking for a "long weight". Jeep are great manufacturers and this vehicle is of good build quality - just watch out for those pesky dealer looking to rip you off for stuff that is not damaged - goes to show when a vehicle is that good the dealers need to make work for themselves to make a profit out of you........ Got get a better dealer Ps. many of the Jeep dealers are very, very good, just challenge the dodgy ones - you will now them when you see them
Brilliant vehicle, don’t listen to the negativity and reliability nonsense – This is my second Grand Cherokee both bought new. This is the Trailhawk version which is designed for off-road use. After 18mths and almost 35,000kms with a lot of off-road and outback driving, I can’t recommend this car enough. Superior to Prado and Pajero by a country mile. I barely feel the corrugated roads whilst cars travelling with me… Read more
complain. It’s very reliable, comfortable and powerful being a v6 diesel. Jeep have increased the warranty and standby their product better than Toyota. Yes I had a Prado and like the Grand so much better. The stereo infotainment unit is a level above most. Phone calls are crisp and clear with noise canceling technology, music is loud and clear, Apple CarPlay and a standard sub-woofer. Remote start on cold icy mornings with heated seats, steering wheel and mirrors. There are so many features in this car it would take a whole page to list them. With air suspension I’m able to all the off-roading and touring I want then return the car to normal height for work and shopping duties. If you have considered one and haven’t driven one, do yourself a favour and do it. Oh and my best feature...the takeaway food hooks.
Outstanding car – Purchased new $62k, 7 years ago in 2013, now done 101,000 km. Reliable, great fuel economy (8.3 l/100km). Totally no mechanical issues at all. Great value for money:- packed with features that i've only seen in cars that cost 2x the price. Sensational sound system with 500gb hard drive, 4 heated seats (not 2 like many others), freezing cold… Read more
AC, buckets of really smart features like DC outlets, rain sensing wipers, auto dipping mirrors & headlights, heated steering wheel .. (remember my car is 7 years old now ... I'm still finding new stuff), great rear camera, powerful engine, great bluetooth, great lighting inside & out. Also, FULL SIZE spare wheel which is IMPORTANT if you are towing heavy loads (say, horses). Think about that. My only negative comments would be: 1. rear storage not huge because of underfloor spare wheel & 2. rear seats could have some extra padding 3. mine is only a 5 speed auto, later models are at least 6 or 8 speed. I would buy another Grand Cherokee Limited in a heartbeat.
Please DO NOT buy a Jeep – Since I bought my Jeep the error code P0673 (00) coming. Cause for the error is Glow plug, Cylinder 3 - circuit malfunction but I have replaced it 3 times. After around 2 weeks from the replacement it's coming again. I have all paid invoices and receipts of the issue. Also the issue only coming from COLD start and when the Engine run for 5 min and… Read more
then turn-off and ON. Issue not coming.
All Jeep dealers I took the vehicle , informed me that they are unable to diagnostic the issue without Jeep and it was not successful. I also left my vehicle with the Jeep dealer for 3 days and still they couldn't fix the issue.
Please be aware of lacking of knowledge for issues with Jeep. Please don't do the same mistake I have done by buying a Jeep.
Finally came up with the goods! – Bought the 2015 Grand Cherokee Overland from a car dealership when it was only 3 years old. It has always been serviced at the required intervals. It’s kept immaculate and only has 75,000klm. The Uconnect radio apparently needs replacement due to a defect, quoted $5500. Jeep are saying bad luck because we are not the original owner and it wasn’t… Read more
serviced through Jeep and 2 years out of warranty. How does that make a difference to a radio. I invite Jeep to make good their fault. Just the start
6 months no radio or controls.
Update on outcome, with persistence and speaking with the correct department, they reviewed our request and approved the replacement radio at no cost. It took a little over 6 weeks for the part to arrive but has now been installed by Jeep and working fine.
Life and Death – Never, never, NEVER again will we own a Jeep. We purchased a 2nd hand Jeep Grand Cherokee 2012 to pull our caravan, with excellent service history and also during our ownership of it. Whilst on the road in central Australia we encountered severe issues resulting in the car shutting itself off and not restarting for some time. Having paid full… Read more
cover with Jeeps 24hr roadside assist, we felt confident that we would be looked after. Boy, were we wrong about that! All initial contact was promises of assistance and cover for towing costs to nearest dealership. This was repeated and reconfirmed a number of times, however when actually getting ready to arrange it, they stated about getting quotes for us....? Jeep backed us with a follow up regarding this, however parent company Fiat refused to assist in any form. This left us in the middle of Australia with a car that we had NO confidence in and 100’s of kms between towns and over 1000 kms to a Jeep dealership. To say we were disappointed with Jeep (and Fiat) is an understatement. All the recent adverts about Jeep improving their customer service and product did not live up to any high standards at all for us in August 2020! Jeep, if you say you are going to lift your game, THEN DO IT!!! Don’t risk people’s lives...
Pretty much perfect – This in my second Jeep with the first being a 2009 Patriot that stayed in the family for over 10 years (and 135k) with relatively few problems. I bought my 2014 petrol 3.6l Overland with 25k on the clock and it now has 80k after 3 years of ownership. I had the a/c condenser replaced recently as the pipe cracked and this appears to be a common… Read more
problem. It cost under $1000 all up which wasn't unreasonable. Other than that I've had regular servicing (non-Jeep) which is about $300 a pop and two new tyres. Very comfortable car which returns less than 8l/100km on a run. The 8spd ZF gearbox is as smooth as they come and gets the most out of the Pentastar engine.
Dont buy Jeep Grand cherokee – Jeeps built is quite cheap i think. Since new multimedia freezes on and off. Never fixed despite of every servicing needed at Chullora Hartland..Gear knobs skin/ paint came off but wasn't a big deal. Hate the sqeeky sound of the brake since new and despite of regular servicing. Glove box is smaller than fiat's little car. Never again Jeep. Show details
Jeep SRT V8 2015 - 136.000kms – We are a full on Jeep Family, owning 2 x Grand Cherokees (an SRT V8 2015 with 136,000kms & new 2020 WK), 2 x Wranglers (1 a fully built comp car & the other modified for 4WD'ing), and a Peugeot infiltrator. We love our Jeeps, but the age old anagram, "Just Empty Every Pocket" has rung very, very sadly true with the SRT. The numerous and not… Read more
insignificant problems fixed inside warranty have been phenomenal, but now that's over, we'll need another mortgage!
It's hugely annoying when Jeep USA & AU are fully aware of the issues that happen time & time again with on SRT vehicles, with almost absolute certainty and regular monotony, yet they say nothing, nor seemingly do anything to prevent it happening over and over for years. Example, in hot climates, the carbon fibre dash & door trim simply warps & peels off repeatedly, costing HUGE $'s to replace - we;re now on our 2nd full set, and it's peeling off yet again, and I'll not be lining their pockets for a 3rd set. It's been going on for years with zero improvement in that product, one I would love to know the origin of.
Then there's the rear electronic wired shockers, the connections simply drop off & the wiring gets chewed up, so you need to spend many $1k's to replace whole shockers, which in and of itself is horrific enough, but there's no stock in the world atm. Yep, you guessed it, we're on our second ones now, but already need a third set at ONLY 136,000kms! Our folly, it seems, is very occasionally towing a standard horse float with 2 x MINIATURE HORSES in it that weigh all of 150kgs each on short trips!!! THEN you get told, "Oh, but the SRT V8 isn't built for towing as such, it's more of a racing build", so WHY does it have a special "tow function", and rear shockers that cost $3k+ to constantly replace?
Oh, and one doesn't expect buttons to break on the main window/door control switch that's been treated with absolute reverence and rarely used during it's short 136,000kms lifetime. There's been other issues besides, but I'll feel ill with worry & fear if I focus on them, and what the future holds for future repair bills, and wasted days of chasing unavailable parts.
ADVICE - If you're thinking of buying a Jeep of any model, especially the viciously expensive SRT, then join every Jeep specific forum you can find, and read, read, read, and research - you'll read the same issues with the same models over and over, and if you can get past all that, because you want an absolute rocket, then go for it, but just make sure you have a very healthy "slush fund" for costly repairs. Guaranteed you'll be on first names terms with all the Wreckers in no time. We won't have a bar of Dealerships for servicing any of our cars, we only use fully qualified, independent but specialist Brand dedicated workshops. Don't be afraid to source parts out of USA either, you'll save a motza.
rudeness from your warranty department. I will never buy another Jeep. This is our 2nd new one and now our last – Faulty paintwork that Jeep say could have happened during travel. Yes but it was the cars maiden voyage. Not good enough in my book. I will never buy another one. Show details
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