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One of best in its class
Grand cherokee is amazing
1.great quality interior
2.superhot on outside
3.the buit quality is superb
we use this as family car for log routes, it is super quite and one of most comfy cars
ZF 8 speed is best transmission
Living on the far south coast of NSW, Bega, we regularly have to head to Canberra for stuff (eg medical etc) now Canberra is usually a 3 hour drive - but not using the Jeep nav system its a 9 hour drive as it wants to send us via Sydney - this is a regular issue with the nav system and not just for this trip - recently had a contractor turn up to my place in a nice new Jeep 1 hour late, he had to ring me to get directions as the Jeep was taking he all over the place (sorry but my wife and found very amusing) - I now have a holder setup to hold a small Samsung tablet that we use with google maps and a offline system (for when there is no service) - but it does play music so thats good
Purchased in April 2015 for $35,000.00.
Jeep don’t care once car leaves the lot
Purchased a new Jeep. Car was not checked prior to delivery and would not start soon after. Jeep rectified some issues on return but once again not thoroughly. Pathetic service
Purchased in October 2020 for $85,000.00.
- WK Laredo 4WD Diesel (2010-2021)
- Verified purchase
Very pleased with most aspects. Great economy & for towing 3500kg
I researched all 4x4 wagons with capacity to tow 3200kg plus. Read many reviews. Test drove various brands. Jeep had a poor reputation which put me off.. until realising that over 3 years ago (in 2018, so 6 yrs ago now) they totally lifted their game, replaced their bad Australian CEO, fixed the lack of spare parts and waiting time issues (they have a huge spares warehouse in Melbourne) and provide a "There and Back' Guarantee. 2 friends have Jeep Grand Cherokees and "love" them. There are quite a few on the roads down here in Victoria....My fears were allayed... I bought a new Jeep Grand Cherokee Laredo diesel 2017 MY18. Drive it about 3x a week in a balance of longer Fwy trips of several hours, and about town. Very occasional towing of wide horse float. Tows extremely well - can't fault it. Cross-winds are typically not felt. Interior feels ergonomically good. Supportive seats. Like the large windscreen and vision from drivers position, placement of controls etc. Surprisingly good fuel economy! My 4x4 of choice for looks, practicality and comfort in this price range. Doesn't feel like a huge wagon the way a Toyota Landcruiser does. Softer ride and nicer interior than the more truck-like Isuzu Mux. The base model Laredo has many inclusions which are only available as 'add on' options for other brands. Higher walled tyres make for a more comfy ride. I didn't need nor want the additional options of the 'Driver assist' etc in the up-spec'd Limited version. Specifically wanted cloth seats as I disliked the leather (cold in winter, hot and stick to it in summer) in my previous vehicle. A few minor dislikes: Top front of door frame interferes slightly with entry, have to duck my head. Seems to be a common issue on a few SUVs. The park foot brake at left of footwell interferes slightly with left foot position. I'd certainly recommend this vehicle for towing, comfort and economy. And Jeep servicing has been excellent to date.
Purchased in April 2018.
Have owned this vehicle new since 2014, bought the V8 version as we do very low KM's and the diesel would not be suitable as stop, start before warmed up would cause major engine damage - this is a fantastic model and has given zero trouble, just be careful what dealers you use for service as they are not all equal, one dealer wanted to replace the rear suspension for $700 (never been off road and extremely low km's) as the rear bushes has some movement when up on the hoist - ahh Hello, it is not a fixed axel rear suspension, movement will be e...vident when unloaded i.e not compressed, then another time the dealer wanted to bill me for a oil dip stick, stated it had a twist in it and therefore damaged - again Hello, the twist is to allow the dip stick to provide rigidity and lock into position - hey Mr Dealer, we were not born yesterday and looking for a "long weight". Jeep are great manufacturers and this vehicle is of good build quality - just watch out for those pesky dealer looking to rip you off for stuff that is not damaged - goes to show when a vehicle is that good the dealers need to make work for themselves to make a profit out of you........ Got get a better dealer Ps. many of the Jeep dealers are very, very good, just challenge the dodgy ones - you will now them when you see them
Purchased in May 2014 for $61,000.00.
Brilliant vehicle, don’t listen to the negativity and reliability nonsense
This is my second Grand Cherokee both bought new. This is the Trailhawk version which is designed for off-road use. After 18mths and almost 35,000kms with a lot of off-road and outback driving, I can’t recommend this car enough. Superior to Prado and Pajero by a country mile. I barely feel the corrugated roads whilst cars travelling with me complain. It’s very reliable, comfortable and powerful being a v6 diesel. Jeep have increased the warranty and standby their product better than Toyota. Yes I had a Prado and like the Grand so much better. T...he stereo infotainment unit is a level above most. Phone calls are crisp and clear with noise canceling technology, music is loud and clear, Apple CarPlay and a standard sub-woofer. Remote start on cold icy mornings with heated seats, steering wheel and mirrors. There are so many features in this car it would take a whole page to list them. With air suspension I’m able to all the off-roading and touring I want then return the car to normal height for work and shopping duties. If you have considered one and haven’t driven one, do yourself a favour and do it. Oh and my best feature...the takeaway food hooks.
Purchased new $62k, 7 years ago in 2013, now done 101,000 km. Reliable, great fuel economy (8.3 l/100km). Totally no mechanical issues at all. Great value for money:- packed with features that i've only seen in cars that cost 2x the price. Sensational sound system with 500gb hard drive, 4 heated seats (not 2 like many others), freezing cold AC, buckets of really smart features like DC outlets, rain sensing wipers, auto dipping mirrors & headlights, heated steering wheel .. (remember my car is 7 years old now ... I'm still finding new stuf...f), great rear camera, powerful engine, great bluetooth, great lighting inside & out. Also, FULL SIZE spare wheel which is IMPORTANT if you are towing heavy loads (say, horses). Think about that. My only negative comments would be: 1. rear storage not huge because of underfloor spare wheel & 2. rear seats could have some extra padding 3. mine is only a 5 speed auto, later models are at least 6 or 8 speed. I would buy another Grand Cherokee Limited in a heartbeat.
Purchased in June 2013 for $62,000.00.
- WK Limited Diesel (2010-2021)
- Verified purchase
Please DO NOT buy a Jeep
Since I bought my Jeep the error code P0673 (00) coming. Cause for the error is Glow plug, Cylinder 3 - circuit malfunction but I have replaced it 3 times. After around 2 weeks from the replacement it's coming again. I have all paid invoices and receipts of the issue. Also the issue only coming from COLD start and when the Engine run for 5 min and then turn-off and ON. Issue not coming.
All Jeep dealers I took the vehicle , informed me that they are unable to diagnostic the issue without Jeep and it was not successful. I also left my vehicle with the Jeep dealer for 3 days and still they couldn't fix the issue.
Please be aware of lacking of knowledge for issues with Jeep. Please don't do the same mistake I have done by buying a Jeep.
Purchased in January 2013.
Finally came up with the goods!
Bought the 2015 Grand Cherokee Overland from a car dealership when it was only 3 years old. It has always been serviced at the required intervals. It’s kept immaculate and only has 75,000klm. The Uconnect radio apparently needs replacement due to a defect, quoted $5500. Jeep are saying bad luck because we are not the original owner and it wasn’t serviced through Jeep and 2 years out of warranty. How does that make a difference to a radio. I invite Jeep to make good their fault.
Just the start
6 months no radio or controls.
Update on outcome,...with persistence and speaking with the correct department, they reviewed our request and approved the replacement radio at no cost. It took a little over 6 weeks for the part to arrive but has now been installed by Jeep and working fine.
Purchased in February 2018 for $50,000.00.
Life and Death
Never, never, NEVER again will we own a Jeep. We purchased a 2nd hand Jeep Grand Cherokee 2012 to pull our caravan, with excellent service history and also during our ownership of it. Whilst on the road in central Australia we encountered severe issues resulting in the car shutting itself off and not restarting for some time. Having paid full cover with Jeeps 24hr roadside assist, we felt confident that we would be looked after. Boy, were we wrong about that! All initial contact was promises of assistance and cover for towing costs to nearest d...ealership. This was repeated and reconfirmed a number of times, however when actually getting ready to arrange it, they stated about getting quotes for us....? Jeep backed us with a follow up regarding this, however parent company Fiat refused to assist in any form. This left us in the middle of Australia with a car that we had NO confidence in and 100’s of kms between towns and over 1000 kms to a Jeep dealership. To say we were disappointed with Jeep (and Fiat) is an understatement. All the recent adverts about Jeep improving their customer service and product did not live up to any high standards at all for us in August 2020! Jeep, if you say you are going to lift your game, THEN DO IT!!! Don’t risk people’s lives...
Pretty much perfect
This in my second Jeep with the first being a 2009 Patriot that stayed in the family for over 10 years (and 135k) with relatively few problems. I bought my 2014 petrol 3.6l Overland with 25k on the clock and it now has 80k after 3 years of ownership. I had the a/c condenser replaced recently as the pipe cracked and this appears to be a common problem. It cost under $1000 all up which wasn't unreasonable. Other than that I've had regular servicing (non-Jeep) which is about $300 a pop and two new tyres. Very comfortable car which returns less than 8l/100km on a run. The 8spd ZF gearbox is as smooth as they come and gets the most out of the Pentastar engine.
Purchased in June 2017.
Dont buy Jeep Grand cherokee
Jeeps built is quite cheap i think. Since new multimedia freezes on and off. Never fixed despite of every servicing needed at Chullora Hartland..Gear knobs skin/ paint came off but wasn't a big deal. Hate the sqeeky sound of the brake since new and despite of regular servicing.
Glove box is smaller than fiat's little car.
Never again Jeep.
Purchased in February 2016.
Jeep SRT V8 2015 - 136.000kms
We are a full on Jeep Family, owning 2 x Grand Cherokees (an SRT V8 2015 with 136,000kms & new 2020 WK), 2 x Wranglers (1 a fully built comp car & the other modified for 4WD'ing), and a Peugeot infiltrator. We love our Jeeps, but the age old anagram, "Just Empty Every Pocket" has rung very, very sadly true with the SRT. The numerous and not insignificant problems fixed inside warranty have been phenomenal, but now that's over, we'll need another mortgage!
It's hugely annoying when Jeep USA & AU are fully aware of the issues that happen tim...e & time again with on SRT vehicles, with almost absolute certainty and regular monotony, yet they say nothing, nor seemingly do anything to prevent it happening over and over for years. Example, in hot climates, the carbon fibre dash & door trim simply warps & peels off repeatedly, costing HUGE $'s to replace - we;re now on our 2nd full set, and it's peeling off yet again, and I'll not be lining their pockets for a 3rd set. It's been going on for years with zero improvement in that product, one I would love to know the origin of. Then there's the rear electronic wired shockers, the connections simply drop off & the wiring gets chewed up, so you need to spend many $1k's to replace whole shockers, which in and of itself is horrific enough, but there's no stock in the world atm. Yep, you guessed it, we're on our second ones now, but already need a third set at ONLY 136,000kms! Our folly, it seems, is very occasionally towing a standard horse float with 2 x MINIATURE HORSES in it that weigh all of 150kgs each on short trips!!! THEN you get told, "Oh, but the SRT V8 isn't built for towing as such, it's more of a racing build", so WHY does it have a special "tow function", and rear shockers that cost $3k+ to constantly replace? Oh, and one doesn't expect buttons to break on the main window/door control switch that's been treated with absolute reverence and rarely used during it's short 136,000kms lifetime. There's been other issues besides, but I'll feel ill with worry & fear if I focus on them, and what the future holds for future repair bills, and wasted days of chasing unavailable parts. ADVICE - If you're thinking of buying a Jeep of any model, especially the viciously expensive SRT, then join every Jeep specific forum you can find, and read, read, read, and research - you'll read the same issues with the same models over and over, and if you can get past all that, because you want an absolute rocket, then go for it, but just make sure you have a very healthy "slush fund" for costly repairs. Guaranteed you'll be on first names terms with all the Wreckers in no time. We won't have a bar of Dealerships for servicing any of our cars, we only use fully qualified, independent but specialist Brand dedicated workshops. Don't be afraid to source parts out of USA either, you'll save a motza.
rudeness from your warranty department. I will never buy another Jeep. This is our 2nd new one and now our last
Faulty paintwork that Jeep say could have happened during travel. Yes but it was the cars maiden voyage. Not good enough in my book. I will never buy another one.
Purchased in May 2020 at Horsham .
2012 diesel with 175 k on the clock. History has been water pump failure at 84k cost $2100. New battery at 8 years old followed by new alternator total $1,200. Recent trip towing 2800kg van ended up with transmission failure and subsequent repair bill of $5,000. Repair man recommended by RAC says I am lucky to get the kilometres out of the transmission that I have, he has seen many failing at under 100,000 kms. Jeep would not repair but would replace at cost of $7,200.
Not really happy with reliability to date and total disinterest from FCA. I...
Purchased in June 2012.
where do i start? Love to hate this car My15 almost had it 4 years.
Car is fully serviced all going well until 57k to 65k where 4 failures 3 major components. first was the radiator with the water pump. then the turbo cooling pipe split. then the thermostat was jamming so was replaced. fast forward to 105k thermostat failure again followed by water pump failure again. now followed by a blockage in the header tank then a core leak in the radiator around 120k when i sent it to get fixed the coolant was oilily so the oil cooler had failed so the clean out and fix of both around 3k paid it to get back on the road. 125 k i now have a leak behind the water pump which just dumped all my coolant on the ground when i was filling up my car at a fuel station. now at a jeep dealer awaiting approval for a new engine.
Leather seat issue
Jeep are the worst company for customer service in the world, The head office In Australia doesn't start till 10am WT.... I have nothing but issues with Jeep and will NEVER Buy a another Jeep EVER. Resale value is so bad you better off putting the car for scrap metal. Any one looking at buying a Jeep DON'T save your money and headache.
Purchased in August 2017 for $85,000.00.
customer service attitude
extremely rude and no customer service at Jeep Osborne Park Perth Australia. I sit down for 2 hours waiting for someone to tell me what the diagnoses of the ( ESC )Traction control light is that's lit up on my dash. i approach and they tell me part has been ordered.So why am i sitting there for 2 hours ? It was the brake booster which needs to be replaced and the total would be with the $159-50 diagnostic $1100. The brake booster costs $591. They said we need you to sign and put your credit card details on this form because people tend to order...parts and don't show up to collect so we are stuck with that part. Is that even legal for them to charge someone's card without the part being collected ? I signed,drove away and literally 15 minutes later i called and told them to cancel as i go somewhere else. They said sorry,part ordered and you signed for it. I kicked up a fuss and told them i don't want the part anymore so cancel it. They said sorry we can't,it's been ordered. I said it literally has been ordered 1 hour ago after you made me sit there for 2 hours,nobody even approached me to follow up as to what's going on. The guy said i will hand you to my manager. He forgot to put me on hold so i heard what he said " I can't take this guy anymore,can you handle it " The manager Mark who has either a scottish or english accent answered. I told him your staff member needs to be carefull what he says because i heard him. That's not customer service. He didn't even aplogise for that and didn't acknowledge me.I explained the situation to him and he gave me the same answer. Sorry but part has been ordered and you signed for it. He said it was explained to me when i signed. I said no,your employee told me that i have to sign because people order parts,they arrive and customers don't turn up to collect. I just simply want to cancel my order which hasn't been shipped yet. I told him that are you telling me that the part is already being shipped over now from east coast ? then i can understand but you guy's ordered the part like 1 hour ago. I don't need it,your to expensive and i am going somewhere else. He replied that i signed and i have to pay so i told him that i will contact my bank and put a stop payment on the card. He said you really going to go thru that much trouble to stop payment so i said yes. He said i will call you soon and hung up. He called me back 15 minutes later and said " next time you need any parts from us for your car,don't come to us, your not welcome and we have your details. I was so shocked to hear this from Jeep Osborne Park Perth Service desk Manager. If that's how they treat there customers,they shouldn't be employed. I would not recommend anyone going there.
Had some major engine failure but Jeep really took care of us through the ordeal
Our 2018 Jeep had 21000 km on the clock when I noticed a knocking in engine.Took it to Jeep they said need new engine as big end failure.Jeep provided a hire car while getting fixed and we had a new engine replaced by Jeep dealer and now purrs like a kitten.Very happy with way they handled whole problem
Purchased in November 2019 for $58,000.00.
Jeep Grand Cherokee Laredo. Joy to drive, minor annoyances.
Amazing vehicle with some small niggling faults. A lot of luxury for the price, electric windows, keyless start, premium audio, heated seats, electric mirrors, reversing sensors and camera, cruise, etc. The 6 cylinder engine is silky smooth, more like a V8, and extraordinarily economical for such a large, heavy vehicle. On freeway running it averages just under 9 litres/100km and in heavy stop start city commuting between 13 and 14 litres/100km. In sport mode especially the Jeep is very sprightly if you put the foot down and even uphill overtak...ing is effortless. The auto gear box is a big contributer to this, shifting up and down smoothly with only rare hesitations. Paddle shifters are a nice touch but I rarely use them as the auto box works beautifully. Interior is very spacious compared to its competition, especially the rear bench, which unlike others comfortably seats large adults and not just kids. Interior fit and finish is a bit plastics and cheap looking. Especially the ridiculous chrome trim around the vents which is constantly reflecting into the rear view mirrors and is extremely distracting. Having the indicator stalk on the LHS instead of the usual Right is annoying as we have several cars in the family and it always takes a while to get used to it when swapping cars. Climate control is variable, it goes up and down in temperature far more than any of are other vehicles which are set and forget. Battery under the driver's seat is a real pain. Door pockets are way to small and passengers are always looking for somewhere to put there bits and bobs. Technologically the car is very sophisticated and leads to very expensive servicing if something goes wrong, especially if you take it to a Jeep dealer. The Jeep is a joy to drive apart from the few niggling issues and expensive repairs.
Questions & Answers
Hi, has anyone done an exhaust upgrade on 2019 Jeep Grand Cherokee S-Limited? Wondering if it is a custom job or are there bolt on options? Thanks
2015 3.0 litre Diesel Engine, Engine oil has recently started getting hot. Normally ran at 88 degrees, but now goes into the 100's before i pull it up. Ambient temp is only 25 degrees. Only 110k on the clock. Any thoughts
My grand chorokee 2015, the back sits higher than the front. As a result it is wearing out back tyres very quickly. We have gone into suspension , checked odd exit / entry. We have also put it in tyre jack mode and waited for it reset . Stll does not appear to sitting level. ( tyres leaning inwatd ) any light on this please?
|Category||Large / 7 Seater SUVs||Large / 7 Seater SUVs||Large / 7 Seater SUVs||Large / 7 Seater SUVs|
|Drive Type||Rear Wheel Drive (RWD)||Four Wheel Drive (4WD)||Four Wheel Drive (4WD)||Four Wheel Drive (4WD)|
|Wheels||18" Alloy||18" Alloy||18" Alloy||20" Alloy|
|ANCAP Safety Rating||5 Stars||5 Stars||5 Stars||5 Stars|
|Fuel Consumption||9.9 L/100km||10 L/100km||7.5 L/100km||10 L/100km|
|Fuel Tank Capacity||93 L||93 L||93 L||93 L|
|Engine||6 Cylinder 3.6L||6 Cylinder 3.6L||6 Cylinder 3.0L||6 Cylinder 3.6L|
|Max Power||213kW @ 6400rpm||213kW @ 6400rpm||184kW @ 4000rpm||213kW @ 6400rpm|
|Max Torque||347Nm @ 4000rpm||347Nm @ 4000rpm||570Nm @ 2000rpm||347Nm @ 4000rpm|
|Country of Manufacture||USA||USA||USA||USA|
|Ground Clearance||508 mm||508 mm||508 mm||508 mm|
|Maximum Towing Capacity (braked)||2,812 kg||2,812 kg||2,812 kg||3,500 kg|
|Maximum Towing Capacity (unbraked)||750 kg||750 kg||750 kg||750 kg|
|Manufacturer Warranty||5 year(s)||5 year(s)||5 year(s)||5 year(s)|
|Release date||Jan 2010||Jan 2010||Jan 2010||Jan 2010|
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