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Jim’s Plumbing

Jim’s Plumbing

VIC, WA, SA, etc...
4.4 from 1,077 reviews

Reviews

4.4

1,077 reviews
5
(883)
4
(36)
3
(5)
2
(19)
1
(134)
  • Customer Service
    4.5 (252)
  • Timeliness
    4.7 (244)
  • Job Satisfaction
    4.5 (222)
  • Rates and Fees
    3.9 (242)
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K B D

K B DMetropolitan Adelaide, SA

  • 3 reviews
  • SA
  • Verified customer

Absolute rogues!!!

published
Customer Service
Rates and Fees
Manjasuria T.

Manjasuria T.Greater Melbourne (Outer), VIC

  • VIC
  • Verified customer

Daylight robbery

published

Call Jim plumbing today to change a relieve valve on my hot water system and was charged $836 ( including call out fee) for a 10 minute job. Was informed that is their standard pricing.

  • WA
  • Verified customer

Tap replacement

published

Adam was great, he Assessed the problem Promptly, suggest options and conducted the service efficiently and Professionally. I would recommend to family and friends. Thank you again Jim’s plumbing repairs.

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1 comment
Jim’s Plumbing
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Dion H

Dion H

  • 3 reviews
  • SA
  • Verified customer

Terrible service, labour pricing exorbitant

published
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  • SA
  • Verified customer

Late call out

published

Had Chris to help us out, needed help. Excellent service. So thankfull for help at this time of night. Thank you Jim's plumbing , excellent service would recommend to everyone cheers

1 comment
Jim’s Plumbing
Customer Service M.Jim’s Plumbing
  • VIC
  • Verified customer

Excellent

published

Thank you Nathan
Nathan came today to service our heating and cooling system. He was exceptionally polite and proficient at his job. All the work he did, he showed me Pictures and I was very pleased with his work. Sue

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david

davidGreater Melbourne (Inner), VIC

  • VIC
  • Verified customer

Quote for roof skylight inspection

published

Nathan was polite and punctual. Thoroughly explained further roof inspections were required which needed 2 people and safety equipment. A quote was provided, the job was easily re scheduled and the call out fee was carried over. Look forward to the work next week !

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  • VIC
  • Verified customer

Honest and Trustworthy

published

As a single young first home buyer I get overwhelmed when things need fixing in my house and worry about being taken advantage of due to my lack of knowledge regarding the odd job that needs doing. I felt Nathan was very honest and trustworthy giving great advice which is what I value in a service more than anything. Great work guys, I am loving my new tap.

Sara T

Sara TMetropolitan Adelaide, SA

  • SA
  • Verified customer

Life saver

published

Joe came out to a urgent problem ASAP
He calmed the situation and had everything under control straight away, and the problem was fixed before i knew it
Thank you so so much joe

jn#804052

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Kath Russell

Kath RussellSouth East Queensland, QLD

  • 2 reviews
  • QLD
  • Verified customer

BUYER BEWARE!!!! PLEASE don't use this supplier.

published
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grace

graceGreater Melbourne (Metropolitan), VIC

  • VIC
  • Verified customer

prompt aircon replacement

published

Great service, extremely helpful. fitted and replaced 3 air conditioners in an apartment. hard to get to the roof for the condenser unit but managed without fuss. Also are replacing my upright stove which i am happy i don't have to shop for. cleaned up and added filling and repainting where old units were. I have always called Jim's over the years and can't fault them

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Molly

Molly

  • 6 reviews
  • VIC
  • Verified customer

Excellent

published

Nathan was fantastic. He explained everything about the job and costs upfront. Great customer service and was readily available to answer any questions. Great guy and excellent work. Highly recommend.

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Michael

MichaelGreater Melbourne (Outer), VIC

  • 2 reviews
  • VIC
  • Verified customer

Great job from a professional and friendly team!

published

Called Jim's Plumbing in order to have our aging hot water system replaced. I was unsure of the new unit I'd need, but thankfully Nathan assessed the situation and gave me all the information I needed to go ahead with the work, given the difficult nature and location of the job. Matt completed the work first thing next day, and I am really happy with the result. Very happy with the friendly, professional approach and how all my questions were answered. Also happy with the way the guys worked and the how quickly they completed a great looking job.

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Annette

Annette

  • 2 reviews
  • SA
  • Verified customer

Terry the plumber/gas fitter

published

Installation of gas wall heater.
Professional, friendly guy. Arrived at house within time frame advised. Cutisy call was provided prior to attending home
Removed all heater packaging
Explained how to use heater.

  • VIC
  • Verified customer

On time,

published

Had a blocked mains pipe spewing stuff back up into the garden. Jayden was quick and effective at removing it and answered all my questions about preventing the issue happening again or what to do if it did happen again. Thanks!

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Jim’s Plumbing
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  • VIC
  • Verified customer

Face washer pulled out of bath drain, lifesaver

published

Had to call Jim’s because I had a face washer that had been sucked down the bath drain fast efficient professional service and got the drain unblocked quickly came on time , thanks Jayden

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Jim’s Plumbing
Customer Service M.Jim’s Plumbing

Thanks for your 5 star review! We are happy we resolved your plumbing issue and saved your face washer. We are pleased to know that you are happy with the service we provided. Kind regards, Jim's Plumbing 802526

  • SA
  • Verified customer

Hot water replacement

published

802494 Terry and the crew hot water replacement work done in a timely matter Area cleanup good job done by all COVID 19 aware very professional would refer to family and friends

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1 comment
Jim’s Plumbing
Customer Service M.Jim’s Plumbing

Massive thank you for this great review! Hot water system repairs and replacement are a speciality of ours at Jim's Plumbing and we are pleased to know that you are happy with the service we provided. Kind regards, Jim's Plumbing 802494

  • SA
  • Verified customer

New hot water and taps

published

Called out Chris A from Jim’s plumbing. Job number 802453.
Came out for leaky taps and hot water system. All work was of a very high standard. Highly recommended.
Will be asking for Chris A again due to his professionalism and good knowledge of products. Will definitely be using Jim’s plumbing again.

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Jim’s Plumbing
Customer Service M.Jim’s Plumbing
DavidT

DavidTMetropolitan Adelaide, SA

  • 2 reviews
  • SA
  • Verified customer

$590 to service a set of taps, that's really premium service!

published
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  • VIC
  • Verified customer

Perfectly good job, but way too expensive

published

Replacement of a hot water system no additional plumbing or gas The unit was a bunnings unit at $890rrp, the total for 3 hours labour and minimal parts was $3k

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Questions & Answers

Richard B.

Richard B.asked

Jim’s Plumbing

The best freeze proof sillcock brand?

No answers
Leo B.

Leo B.asked

Jim’s Plumbing

Hi guys I just want to ask how much do you charge for installing toilet bowl and canister. Thank you Leo.

No answers
Jacquie

Jacquieasked

Jim’s Plumbing

Just one question, who owns Jim's Plumbing Adelaide because there are some things you need to know about your plumbers and staff. Could I please have an email address and phone to contact the owner?

5 answers
mickey
mickey

Apparently, Jim’s Plumbing Adelaide is the *only* licensee for the plumbing side of Jim’s... a deal apparently forged back at the origins of the Jim’s franchise organisation.

All the vans & drivers are employees of Adelaide, hence you’re not paying the guy who does the work, your paying the Adelaide overlord and his costs too. Hence the ridiculous pricing of parts & labour.
Legally, they’re ok, as they make the upfront charges clear when you book, but say nothing about the lack of basic customer rights, or overpriced incurred charges.

Never again. Ever. More than twice the highest estimate I had prior - and they broke existing fixtures - charged me to perform.a temporary fix - which I’ll have to find some more $$ to repair in the future!

John O.
John O.

These guys charge like QCs

Kathy D.
Kathy D.

THEY WONT BE GETTING MY M0NEY

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