Jim’s Plumbing

When you book them, they charge you a call fee of $134. When they come, they face you with a quote of hundreds of dollars and you have to choose between loosing the call fee or paying a huge bill. The last job costed me extra $300 comparing with another company, last year. Call somebody else. Jim's plumbing is a fraud.

Ali and paul,
When arriving this morning they arrived on time and were absouletly lovely. Within the first 5 minutes they had explained everything to me would definitely recommend for future work. SA-18652

Diagnosed issue quickly and fixed the issue then and there. Great customer service! Would highly recommend to anyone seeking plumbing care who wishes to have everything explained thoroughly and with care.

What an outstanding job Liam did today.
We had water burst in the wall which was caused due to pipe splitting. He worked in rain late at night with all the efforts to fix it so we can get out water running back so kids could have shower.
Absolutely Amazing service
SA-20172

I was charged $699 for a blocked toilet plus $135 for call out fee. I asked to be invoice so I can pay within 14 days but basically forced me to sign up for interests free with $55 fee on top and 8 monthly fee. No compassion and care, all they care is getting thier money. I WOULD NEVER USE THEM AGAIN.

Matty arrived and efficiently found and repaired our burst pipe, he is a joker and a pleasant and experienced plumber who is very approachable and knowledgeable. An all around great bloke.
David, He is worth every cent

I don't recommend this company at all its totally fraud. Jim plumbing is awful and it's very very expensive they try to rip you off first they charge 130 bucks for no service and once you pay them one of dirty looking guy will come to the property and give a quote which will be three times more than the normal market price.

Made me paid for booking fee of $132 before any service. After initial assessment of work, the quote came to more than $5000. I couldn't afford it and I lost my booking fee.

Charge me $130 call out fee just to give me a ridiculous quote for a gutter repair. Quote me $890 just to seal the edge of the gutter with a sealant. $4890 to put a whole new PVC down pipe. I asked the guy if their down pipe is made of gold. Don’t know how this company is still in business. I will never use any Jim’s franchise nor would I recommend it to anyone I know. Stay clear of this company unless you have plenty of money to burn..

We had a hot water leak that needed repair. Jim’s Plumbing had a set price for the call out of $132.
During the inspection by the plumber, he went into the roof space but could not reach the area above the bathroom. He did not get on the roof and remove any roof tiles to inspect further, even after I suggested.
He advised that we needed a specialist with the appropriate equipment to detect the leak to avoid the removal of more than one wall tile.
The detection quote was $1490. (In hindsight I should have asked him to forget it there an...

Trent was real friendly and was able to solve the issue to our liking. We really appreciate that. Next time if any problem persists we will go back to Jim’s plumbing and ask for Trent

Charged us over 5 thousand dollars over three different visits for the same issue that kept reoccurring before offering us a 15,000 dollar permanent option. The work they completed was atrocious, leaving mess throughout our house, and damaging lots of our property. While on site they thought no one was home and the workers were discussing how “they were trying to hook up with the 13 year old drunk girls at last nights job” absolutely disgusting. DO NOT RECOMMEND

Very thorough inspection. Very professional and friendly.! Did an awesome job. Highly recommend. I will definitely use him again in future and will recommend hun to friends and family. SA-27177

I have also written a Google review, basically I was helping someone with an intellectual disability book a plumber, the only positive thing I have to say is that they came out on time. Way too expensive, would not give me an estimate over the phone, problem is still not fixed and they want to come out again and charge more money, did not replace inspection plates, and when I had finished paying the Plumber stood over me pressing buttons on my phone, forcing me to write a positive review as he stood over me, watch out that is why they’ve got so...

Ali came to site on time, very professional! Gave me two options: either servicing the taps or replacing to a basin mixer. Ended up going with second option. Will recommend for further work

SA18911