Jim’s Plumbing

Stay clear. Complete rip off! I will never use this company for anything after this experience. Jim's Plumbing quoted me $6k to get a gas leak fixed and I got somebody else to do it - complete with Certificate of Compliance (just in case anybody's wondering) from Local Pro for $2k. Jim's Plumbing also tell you it's a fixed fee of $120 for a call out, which is fine. I agreed to that over the phone. But then when they get there, they then tell you it's another $330 just to do an inspection or they can't do any work! Basically, they sent me an invoice for $500 just to have the guy turn up and give me a quote for $6k. I was absolutely furious. I declined their quote and told them it would all be going in their social media review.

I was charged $900 for a weekday, daytime plumbing callout in suburban Perth. To check a gas heater for a possible leak, 15 minute job, no parts supplied.
I sent a complaint to Jim's company online service. Still waiting for any reply, 7 days now.
Beware!

Invoice number 770629
The plumber arrived on time but I already had the job under control The young Plummer was well mannered & respectful would I recommend this service YES thank you for attending

Koasta from Jims plumbing was incredible. He fixed my taps while my toddler talked his ear off. What amazing service. Highly recommend. Best customer service from a business ive ever received!!

Gave Jim's Plumbing a call and the nice lady that answered my call was able to arrange someone to come to my place after hours, and Peter came to my place. He was very helpful, informative and are upfront about all the things I need to know for my bathroom plumbing after assessing my bathroom for a bit.

Thanks again, Peter!

Terry, from Jim s plumbing, with his knowledge & work skills. Explanation of problem with issues with solar panels and advice regarding installation of gas continuous flow hot water system excellent.

Awesome within the hour service! Same day total installation of a complete new toilet to replace our 1973 nightmare lav that was dead in the water. Joe (SA western) provided a full fixed price quote, did everything he needed to do, and the new toilet was in. A tidy and methodical professional I'd highly recommend and use again if required, installing a new toilet so quickly when we needed a new one. My grateful thanks!

Arranged for Jim's plumbing to quote for a job, turns out they are actually Metropolitan plumbing. The job was to redirect hot and cold pipes from above the sink as under sink connections 500mm away. Everything was exposed and accessible, a simple cut and weld job with basic under-sink connections - the cabinet maker advised from previous jobs the price would be @$150, whereas Jims/Metropolitan plumbing wanted $590 for a 30min job. So deal with these companies if you don't mind be price gouged, but if you do don't waste your time with them.

Rhys did such a fantastic job, we would highly recommend him to friends and neighbours.
he was so friendly and explained all the details of the job and provided the quote before starting job .

Kostas did a fantastic job connecting my natural gas bbq to mains supply.
He was very professional and fussy. He takes pride in his work and ensured that he delivered a quality job.

Review of Paul A
Phoned Jim's Plumbing and found the lady on the phone was courteous towards me and arranged a plumber to call me.
Paul A contacted me and arrived on time as promised, polite and knew his products.
His Job was done in a timely manner.
I would highly recommend Paul's workmanship.

Update: HWS fitment

After Paul A removed our Hot Water Service, Peter C came promptly with the new unit and fitted it. He took the the time to explain each step of the process in a language I could understand.

Thanks for the good service guys.

Had Kosta around this afternoon. Arrived within time window.
Had been left in lurch by another plumber.
Great advice and excellent job.
Very happy with all aspects of the job.

Daniel was grate when he turn up he explain everything that need to be and did the job excellent. I would recommend to anyone to give him a call.

Daniel came to the door examined the job,when done described in detail so i could understand. Was very nice and handled everything very well for us, thank you dan mate!

First experience with Jim's and never again. Called to fix a leak near water meter (replace a pressure releasing valve), took the risk to pay the call out fee (which others dont charge), quoted $900 for a half an hr job with a $50 part. Pulled the tradie up on the price and he was lost for words. Issue was fixed the next day by a local plumber for $160 and took him 25mins. Stay away from this company.

Daniel was prompt and very clear in what was wrong and also what we would need to do to stop this occurring again. Fixed price quoting before work commences makes everything really clear.

Did a solar water service by 2 of Jim's plumbers finest. Daniel and Paul did a complete service and explained any problems and fixed them. Will thoroughly recommend them to others.

James E was on time, tidy, quoted clearly and did a solid job! I will never use a Jims service again however due to above market pricing. I did not expect to pay $622 (incl. call out fee) to stop a leaking bathroom basin tap. Plumbers have since asked to see the quote to try get a better understanding of what was actually charged for. I trusted the Jims brand and feel disappointed by this.

Chris D. #766299 did a great job for us out here in our new tenancy. Fast and reliable service. He answered all my questions with informative information. Really appreciate the honesty.