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Johnny Appleseed GPS Online store
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Click and Collect Fail
Click and collect is a fail. Purchased items on Saturday July 11 from Rocklea store as they're open from 9am to 1pm but it seems nobody processes click and collect purchases on a Saturday. With current covid-19 disruptions I'd have thought click and collect would be a priority. Very disappointed!!!
1 comment
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Priority Delivery? After 5 days I am still waiting.
I paid for priority delivery. After 5 days I am still waiting. I have been advised by the company that they courier does not deliver to my address. They were quite happy to take my money for that though. I have been informed it is at the local post office, but only after I said I wanted the item resent. Pathetic.
2 comments
I have now received a refund for the delivery cost. I did not have to ask for it they initiated it. Thank you Johnny Appleseed.
Geoffrey M.Johnny Appleseed GPS
Hello, I’m sorry to hear you had this experience shopping with us and thank you for the clarifying comment. There’s a couple of things I’d like to check to make sure I understand everything correctly.... Read more
Firstly, our records show that we despatched your order same-day on a Friday and it was delivered to the post office by Monday which is next business day, was this not the case for you? I agree that on this rare occasion StarTrack has let us down in delivering to your local post office instead of your address but this is an aspect of the transaction that is outside of our control. We’ve sent hundreds of thousands of parcels with various freight carriers, and can confirm with real data that StarTrack are still the most reliable and expeditious. As you mentioned in your comment and as a gesture of goodwill, we reimbursed you the cost of priority shipping on this order. I believe we have gone above and beyond in regards to aspects of this transaction that we can control.Similar opinion? Write a review on ProductReview.com.au!
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Good price and quick delivery of Garmin Fenix 6x Sapphire
Shopped around online for a Garmin Fenix 6x Sapphire watch and after reading lots of negative reviews of other online stores settled on purchasing from Johnny Appleseed as they have 3 physical stores not some dodgy address in a paddock and operating from China.
Pleasantly surprised as confirmation email immediate and received watch in Victoria from Queensland very quickly.
Their prices are competitive and shipping was free.
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HardlyPeel, WA
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Why shop anywhere else!
I have been shopping with JAGPS since 2016. They have a great range, very good prices, lots of stock and items almost always arrive in rural WA within 24 hrs. Highly recommend.
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Alex WieseSoutheast, SA
Product arrived the next day
I found that they had the best price for this particular item.
Ordered it with free shipping via Star Track to a rural town, arrived the next day.
Good service, prompt delivery.
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Geoffrey M.Johnny Appleseed GPS
Hi Samuel, I’m sorry to hear you had an issue with our click and collect system. We try to process all of our click and collect orders as fast as possible but we are only open 4 hours on Saturday and ... Read more
if our team are tied up with customers they will be unable to finalise some click and collect orders. If you do have an urgent order though you’re welcome to come in-store when you’re able and we will be able finalise the order there.