Reviewer Photos & Videos
Not ideal for Tandem
The Configurations for the tandem are not practical and extremely limited, the other child’s seat is literally in on top of the bottom one. I can’t understand how the pram comes at the price tag it does, especially if you look at the redsbaby and baby bee for half the price: I haven’t used these ones personally, but after using the Joolz I wouldn’t recommend it (unless your one of these people that are just for show and not practicality)
Stylish but impractical
The pram is very smart, has a lovely big basket and manoevers well. The positives end there. The major flaw is the seat is way too shallow. My 2 year old slips off the seat and is held up by the strap between her legs making it too uncomfortable for her to use. She is very lean so her size is not the issue.
I bought the Joolz branded polar footmuff but when placed on the seat it becomes even narrower and it doesn't even leave enough space for my 8 month old (bottom 2nd percentile) to sit on properly.
Other things to consider are:
1. The sea...
We loved our Joolz pram. It was extremely well made and wore well. The only thing I would have changed was to make the basket at the bottom bigger to be able to carry more shopping. The pram is easy to clean and fit easily into my small car boot.
Purchased in February 2018 for $1,300.
Very happy new mum - beautiful and functional pram
I have had this pram for 3 months with no issues - I take it to Dendy Park in Brighton Melbourne and can wheel on grass and the dirt footpath no problems. It glides very smoothly. Its really sturdy, love the leather handle too and the huge storage basket. It pops up and down ok and the bassinet is long so it will last for a long baby you also dont need Joolz linen other brands do fit although I bought their baby nest and it sits great in it.
It is in the larger side and a bit heavy but its worth it just check it fits your boot.
I also bought adapters and put my maxi cosi capsule onto this pram.
Purchased in November 2019.
Love this pram
I love my joolz geo2 pram. It’s so smooth and lightweight to push and takes bumps well. It’s a very comfortable pram my daughter loves it. We will be getting the double extension soon for our second child. Only thing I find hard is it’s heavy to lift into the car and takes up lots of boot space. We are very happy with our purchase.
Purchased in March 2019 at Baby & Toddler Town for $1,675.
Good customer service/warranty
Had a problem where my pram chassis had faded from black to bronze and was disappointed considering the price tag however was completely impressed with how the company handled my complaint. After seeing photos of the damage they with no hesitations sent me out an entirely new chassis. No losing my pram for weeks of assessment, just replaced no questions asked. Fantastic customer service, wish every company would be so easy to deal with. Thank you very much Joolz!
Purchased in May 2019 at Baby Bunting for $1,700.
Shade hood is too small
This pram is huge, takes up our whole boot- even without bassinet adaptor.
Sometimes the wheels lock in without clicking them too.
This pram pushes so well, so smooth.
This pram is easy to pack up and down
I love that it’s tandem
Purchased in September 2018 for $1,650.
Love my Joolz pram!
I absolutely love my Jools, especially the bassinet part.
It's easy to put together, very sturdy, and can go on any sort of surface (lots of off track walking).
My girl is 14 months, and I still find that she can't use the fully seated position without falling right onto the seatbelt, but the middle position is great.
Purchased in June 2018.
I’m using the bassinet in this still but am very happy with it so far.
It is very sturdy which also means heavy. But I’d prefer to have the great quality over a super light pram.
Purchased in July 2019 at Baby Bunting for $1,999.
I absolutely love my Joolz geo. I have just changed it to the seat and my little one seems comfortable. Suspension is fantastic. The only thing is to always remember to lock the front wheels! My front wheels are dinted as my husband forgot to lock it. How do I go about getting replacement for these as it is still under warranty?
Other than that it a fantastic pram and I would recommend it to all my friends.
Purchased in June 2019.
Do not buy Joolz
So I bought my Joolz pram this year. As I stopped using the bassinet, I put the other seat in and after a couple of days, the little buckle from the seat belt fell out. I was so lucky that I noticed it before my 6 month old did as he could have easily put it in his mouth and choked on it. I emailed complaint and receipt to customer service and all they did was send me a cup holder as compensation. That is pathetic from a company who sells expensive prams. I bought mine for $1500 and I am disturbed that it had a choking hazard and could have seriously caused damages to my baby. So please do not purchase Joolz.
Purchased in February 2019 at Baby Bunting for $1,500.
Don’t waste your hard earned money
Bought the noir geo2 joolz. Received our pram 6months after purchasing. Was not told when we went to pick it up to register for lifetime warranty so missed out by few months after cut off due to their strict terms and conditions so was only provided standard 2yrs instead. Seeing how much you spend on the product you would think they could at least see the circumstances and allow it as a once off but no as they are strict with their Terms and conditions. Was given a promo summer seat with pram but didn’t fit because it was for another model. Too...k this up with head office only to pretty much be told it was out of their hands and to take it up with Toddler town as it is a Toddler town promotion not joolz promotion. Very inconvenient having to call and return seat to Toddler town than waiting a few weeks to pick up the correct one. Only positive note was the service I received from [name removed]. For what you pay it’s definitely NOT worth it. Especially when your child out grows it quickly. We bought it Boxing Day but received 6months later so by than my daughter was already crawling and wanting to stand and try walking. By time she started walking she was not interested in just sitting in stroller. Real waste of time and money. Pram is also heavy so if you are out on your own can be tricky loading and unloading in to the car. The low scoring is due to fact I had not really had much use for the product seeing as she already out grew it and mainly due to circumstances that I had disclosed to joolz regarding the registration of life time warranty.
Purchased in December 2018 at Baby & Toddler Town for $1,600.
Love this pram! It's stylish, light, and maneuvers easy. Constantly getting compliments on my pram then when they look inside and see my baby, i get compliments about him too LOL I love that there's an option to change bottom basket to another cot in case of a new baby. The bottom basket is also very spacious, has handles and is removable and can be used like a shopping basket
My baby is a chunky 5mth old and is still using the cot so once he's big enough to change to the bigger seat, I'll update my review. But so far, i love it! The hood can ...extend and provides amazing coverage from the sun Another plus is lifetime warranty. How awesome is that? All i need now is for Joolz to send me a freebie for my awesome review *wink wink* lol jk. This is my honest opinion though.
Purchased in March 2019 at Baby Train Physical store for $1,700.
Barely used and still has sooo many issues
The pram is very heavy so it isn’t great on grass and is not compatible with sand.
The structure of the pram does not support suspension so I am onto my second set of wheels as they keep creaking. Also had issue with break not kicking off and handle bar being Woodley. It does fold very easily and looks fab. Joolz customer service are quick to respond to concerns, however process of having the pram that is still under 2 yr warranty picked up to be assessed is frustrating.
Purchased in October 2017 for $1,600.
Looks great but not great. Need to buy a new pram after four months use!!!
manoeuvres well and is easy to fold worth nice high handlebar however the pram seat isn’t deep enough for bubs to sit comfortably, straps are too thick and close together, clip is nightmare to do up. I’ve only been using my pram for four months and the chassis is creaking and sounds like something is broken already. Front wheels also get jammed on tiny little bumps in the road. Easy to fold up etc, which is what I focused on but in hindsight I wouldn’t purchase this product again which is a shame as I loved it before I started using it and realised all these issues.
Purchased in December 2018 for $1,800.
Questions & Answers
Is was wondering if the joolz geo 2 and geo bassinets are interchangeable (the fabric)
Thank you for your enquiry. Unfortunately the Geo and Geo 2 Bassinet Fabric are not able to be used interchangeably. ...However the Geo/Geo2 seat frame can be connected to the Geo/Geo 2 stroller frame - so a complete bassinet (with fabric and frame) could connect to either model. If you have any further questions please contact our customer service team on (03) 8872 6772 or email email@example.com Kind Regards, Joolz Australia Customer Service
I have a geo1 footmuff Will it fit any other joolz pram?
We apologise for the delay getting back to you. While the original Geo footmuff wasn't designed for the other strollers it will fit the current model Geo 2. Unfortunately we haven't teste...d this footmuff on the other Joolz strollers to comment on how well it will fit on the other models.
I removed the upper harness to wash and when I put it back on it doesn't look or sit right. There is nothing in the instructions about this. There are snap buttons on the upper part of the padded harness that are in the back where the zip is if I attach these to the plastic inside the seat the harness seems to be the wrong way around. Pictures would help please
Thank you for your enquiry. The best thing would be to reach out to The Amazing Baby Company - the Australian distributor for Joolz, and the customer service team can assist you with instructions for putting your seat fabric back together. ...Please send your email to firstname.lastname@example.org Kind regards, Joolz Customer Service
Get an answer from our members and Joolz representatives
|Category||4-Wheel Prams & Strollers and Double Prams & Strollers|
|Seating Type||Single and Tandem|
|Suitable Age||0+ months|
|Max User Weight||22 kg|
|Bassinet Compatible||Yes (Included)|
|Features||Arm Bar, Cup Holder, Locking Front Wheels and Under-seat Storage|
|Manufacturer Warranty||2 year(s)|
|Folded Dimensions||55 x 61.5 x 99 cm|
|Release date||July 2017|
- GTIN13: 8715688043608
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