I owned a Jura S9, when the brew unit died in 2018 and the local Jura agent wouldn't fix it as they weren't allowed to i replaced it with a Jura E6 on their recommendation. The machine appeared reasonable, coffee was reasonable and consistent like the S9. The S9 has a button for the steam, the E6 has a knob. Took the product home noted there was something slightly different about it to the one on display. The steam knob was extremely tight and hard to turn and due to it being plastic my fingers would slip, especially if they were wet. I went ba...

I am not satisfy with this product as nothing is hot. I had to warm it up in the microwave and so disappointed in this product. As the temperature is set to high the coffee ect is still cold. Wish I can throw this product in the bin ... its not worth the amount what you paid for it .. bought it 2 weeks ago.

I have ongoing problems with my machines and each time I call the customer service I had to wait to be answered and while I am waiting they hanged up on me. As frustration was growing I sent them an email and they replied to me and asked me to call them . I made the call but the woman whom I needed to talk was on the phone and another woman said she is gonna pass on my message to her and she will call me back. Did she ever called me back? NO.
Over 3 weeks ago I spoke to another person and she said she is going to sent me the part. Has it arrive...

I'm not happy with E6 bought late December, has been back to jura as having trouble with temperatures of milk away 3 weeks, came back with no report on what was done, still same as before rang jura got answering machine left message, they never rang back,worst machine ever!!!

I have had my Jura E6 for two years. It has been glaringly different from every other coffee machine I have bought previously - and that's a few - in one important respect: it works, and it goes on working. The unit is solid and well-engineered (it's Swiss - should we be surprised?). The display tells me when a clean, or water filter change, is needed, and that has been the sum total of maintenance.

The coffee is excellent, and quality is consistent. By selecting brew size, and coffee bean quantity, the product is fully comparable to most ...

Brought a Jura e6 on sales person recommendation, we have had it for about 6 weeks now. Makes very good expresso but the cappuccino is just warm we have tried everything but still just warm coffee.
Rang Jura and expland but they said they would send a new milk noodle but never received it .
Rang Harvey Norman Joondalup and they told me to microwave the milk
Not Happy.

We purchased an E6 back in March, owned it less than a month when the milk frother stopped working properly - it wouldn spurt and splatter milk out in to a bubbly mess, instead of the beautiful thick foam it was initially producing. After contacting Jura, exchanging several emails, phone calls and videos, it was decided the machine needed to be sent off for repairs. We were without the machine for 4 weeks (numerous phone calls were made on my behalf during this time, trying to find out what was happening with our machine. But was never given a ...

We purchased a Jura E6 today and we cannot get past "Switch open", "Filter is being rinsed", "Switch close".
When you pay this amount of money for a new product, you expect it to work day 1 out of the box !
Really bad experience, will return and select a more reliable brand.

We were looking for a simple coffee machine and loved the simplicity of this Jura E6.

It makes lovely tasting coffee and it is consistent. I would have given it 5 stars, but there is one frustrating aspect of this machine and that is the heat. If you are looking for an espresso then the coffee temperature is perfect. Me I love Cappuccino, so when you have 85ml of Coffee and the remainder of Milk Froth it is cool - there is no higher setting for the Milk - and when you pay $1300+ you would expect a simple function like this.
For anyone wanting a Flat White or Cappuccino expect to microwave it for 1 minute

It is a little disappointing and it is a shame as I love everything else about this machine.

Very happy with the different types of coffee you can put in, easy to use and keep clean, its best to be shown how to do it the first time. I would like it if it fitted a taller mug. The temperature is great, and the milk frother for cuppuchinos works well.

It is Swiss. It is perfect. Makes an excellent cup of coffee. Black coffee, especially. Very easy to use. Big water reservoir. Reasonably large, air tight beans compartment. To be used with filtered water or install a Claris filter. Do so and you won't need to descale the appliance.
However, with perfection comes responsibility. A bit of prima donna, requiring attention. For good reasons I envisage. Apparently, a good cup of coffee requires good quality water and a very clean machine. Which means, if you're converting from a pod machine, as I ...