DeLonghi PrimaDonna Soul ECAM61075MB

Bought this coffee machine. Have had 2 other Delonghi machines before. The only problem with this machine is u need to connect to the app to change the different beans. But when u try and put yr password in for your wifi it doesn’t let u. As soon as u start typing it in it changes to another screen on yr phone and spools. I rang Delonghi and waited almost a hr to b connected to someone only to b told they would have to call me back the next day. Never happened. I emailed them and five days later received a email with a link about connecting. I know how to connect to the app it’s just that it doesn’t allow u to type the password in. Other reviews have said the same thing 9 months ago so clearly there is a problem.

I needed to replace my old coffee machine. Being totally blind, and a lot of things going to touch screen operation, finding a fully automatic machine I can use independently is a challenge.

I went to the Good Guys, and was assisted by Fiona. She showed me the PrimaDonna Soul. It is touch screen, but can also be controlled by an app on a phone or tablet. Fiona wasn’t sure if the app would be accessible for me, as I use the voice over screen reader built into Apple products to use my phone, She took the time to contact Delonghi to find out. ...

We love our new addition to the kitchen. The machine is so easy to use that the children are making there own hot chocolates of a morning before school. Hubby is now making and taking his coffee to work rather than buying them on the way. The sleek design means it can be out on display in the kitchen and is great to offer plenty of choices to visitors.

We purchased the machine in June 2021. It broke in March 2022. It has been with the authorised repairer for 2 months now as they cannot obtain spare parts from Delonghi to fix it under warranty. What a terrible outcome - we bought this machine for convenience and it has been incredibly inconvenient not having a coffee machine for more than 2 months (and no idea when the parts might arrive. Delonghi's customer service centre wait time has been more than 45 minutes each time I have tried calling. I would never buy Delonghi again based on this experience.

This machine has been amazing. I say its been an investment as the amount we were spending on Coffee vs what we have paid for the machine we have already paid for it after 6 months.
Being able to change the settings based on the beans has been really handy to get the most out of our coffee. The app is ok and can warm the machine up before getting upstairs to make my coffee.

Overall I've made over 600 coffees and have not had any issues at all. Its very intuitive and advises you when particular items need to be cleaned or emptied.

Purchased an upgrade model machine this one. It has been working fine,,I have now came to my second time to descale, and it will not go off descaling, turned on ‘off several times, not only that it flooded the kitchen as the drip tray was overflowing at the back with no message on screen. Very poor considering the price it was. Now have to muck around and have it serviced. Really not happy. Hmmm would I recommend probably not.

This makes delicious coffee to enjoy every day.
It is so easy to use and keep clean and the only coffee I drink.
The coffee is nice and hot which is the way I like it.

Delonghi la primma donna coffe machine is the best coffee machine in the world. It's the perfect choice for a coffee lovers ,it's come with coffee link application to make easy to choose and create your own custom coffee, very high recommended and easy to use, delivered a taste hot coffee to warm up the cold morning, don't be caught by other, delonghi delivered a very good customer service and friendly, I recommend bing Lee stores also ,they are very helpful and understand the importance of having a good coffee machine. Thanks for your time reading my review.

✅ Once you go though a period of manual trial and error adjusting the grind and temperature for each bean you use it then becomes a delight to use and the quality of the coffee is good and very consistent.
❓ Despite being "fully Automatic" it requires an appreciable manual input and expertise to set up and get a decent coffee.
❌Milk frother tends to produce milk that is not hot enough - flat whites have to be microwaved.
✅ Convenient to fill the water tank.
✅ Convenient to fill the milk tank and also store in fridge
✅ Convenient to remove the g...

Bought after a disastrous foray into the world of breville. This machine is fully automatic from turning on, to making the coffee, to cleaning itself.

Turn on and the machine brings up. Simple to navigate menu. Select the drink, make any changes to the amount of coffee or milk, and off you go. Takes a bit of experimenting depending on preference and size of your cups, but once you have worked it out no worries!

Great selection of drinks as well.

However the app is utterly useless. A gimmick I’m afraid and really de longhi should fix it or ditch it.

But I digress….. simple to use machine that makes great coffee. Worth the investment!

I previously had the earlier model prima Donna, it had a more robust chassis than the newer, cheaper versions. The new machine demands continual descaling, and whilst supposedly offering dozens of choices...well, if you count hot water, iced water etc as choices....sure. customer service is unresponsive. We've just installed a jura at work, and it's definitely a more elegant looking machine that produces a much better cup of coffee.

My wife and I have owned this machine for about 6 weeks, and so far we have made about 150 cups of coffee. Although it is still early days there are things we can confidently say. We are very impressed because it is simple to use, offers a wide variety of choices in coffee styles, heats up very quickly, and delivers excellent coffee. We are not coffee aficionados, but we do like good quality coffee at home and this machine delivers it. Cleaning is simple. We have the app on one of our smartphones, and we have used the WiFi function, however we...

We bought this late last year and have been using it 2 or 3 times per day since. It does make a good cup of coffee, it has to be said.

About a month ago, it started playing up - after making one cup successfully, it would stop part way through making the second cup. For example if you wanted to make two cafe lattes, the first one would be fine but the milk would stop about half way through on making the second cup.

The machine makes a sound of steam escaping and then just returns to the home screen leaving you with half a cup of hot milk. As...

Was concerned about the price tag as it is an expensive machine - but totally worth every cent!
So simple to use and set up. Fast heat up - ready to make coffee in about 30 seconds. So many choices of delicious coffees. I find the temperature and consistency to be perfect.
‘Coffee Pot’ function perfect for a full travel mug of black espresso coffee in morning. Milk based drinks creamy and frothy depending on preference. Cleaning relatively easy - full clean 1 x weekly and milk bits 2 x weekly. It is a thirsty machine due to frequent se...

We purchased the soul for Xmas.

After one month of research and fine tuning I think our household all agree that the soul primadonna was a regretful purchase. The coffee comes out bland and tasteless no matter what we try. We went to our boutique cafe and purchased some of their premium beans which taste and smell amazing at their coffee store. But trying that in the primadonna soul just comes out bland and tasteless too. We have given up.

At this point this machine will hit us with some caffeine quickly. That’s all it’s good for. It’s fast...