251 reviews
Had Darren come out for my mums Roller shutters was so humble and professional as always! We had the best service and will always return to this fantastic and professional experience thank you Darren you are asset to your company Product is amazing
We had Just Quality supply and install artificial lawn earlier this year on the understanding that we would not see any joins in the lawn. Several months later we are still trying to get a significant joint in the synthetic grass fixed. Just Quality have refused to even look at the joint, sending their contractor to look instead. The same… Read more
contractor who laid the lawn. I have now lodged a complaint with the ACCC in an effort to get the issue resolved.
Just had our new pergola finsihed by Just quality and WOW!! This space is excalty how we imagined Tory and his team were brilliant. Friendly, punctual and hard working. Got the job done in under 2 days The whole process was smooth and easy Sales team were professional and shane and the production team kept in contact with us throughout whole process Highly recommended
Reviews with attachments
We love the protection from the heat and sun with our Ziptrak blinds from Just Quality. We can now enjoy our outdoor space year round as we are more comfortable outside due to the outdoor blinds. Thank you Anelis from Just Quality! Show details
Aisha was very thorough explaining the quality of their blinds. The installation went smoothly and easy operation of motorised blinds. There was a very gusty strong windy day that I was concerned about but the blinds were secure and rain very slightly into the inside area. Highly recommend Just Quality Show details
Had Ashia provide the quote and is very detailed, and approachable, their difference with other companies is that they persist is they have extended warranties and any issues will provide ongoing service. After installation- Motor needs a couple of tweaks to go all the way up and down and they will revisit once I’m available, and some of the white… Read more
screws needs to be touched up white to match the white tracks, small detail, otherwise all great !!!!
We recently had Zip Track blinds installed by Just Quality Home Improvements, and we couldn’t be happier with the result. From the very beginning, the service was excellent. A special thank you to Ashia, who came out to provide the quote. She was absolutely awesome, very professional, friendly, and knowledgeable. She took the time to clearly… Read more
explain all the options available to us, answered all our questions patiently, and made the entire process easy and stress-free.
The quality of the Zip Track blinds is fantastic, and they have completely transformed our space. The workmanship and overall experience were outstanding.
Highly recommend Just Quality Home Improvements, and especially Ashia for her exceptional customer service!
Recently had artificial lawn installed and the finished product was brilliant. Very professional and would definitely recommend Just Quality Show details
Had four roller blinds installed to enclose carport. So far so good. All workmanship very good, product appears of very good quality. Interactions with staff, from admin/reception to salesperson to installer excellent. They are expensive but willing to negotiate plus offer good warranty. Show details
So happy with my back yard. Looks so good would highly recommend. Show details · 1
Best service ever and excellent quality products. We will always use them for our future projects and liaise with Ashia as she was exceptional in offering us the correct product for our requirements. Show details · 1
We are absolutely thrilled with our motorised outdoor Ziptrak blinds that Anelis helped us with. They have given us an extra outdoor living space. They have kept out the flies, mosquitos and bugs making us more comfortable. They have cut the wind and heat dramatically and we couldn’t be happier! Thank you Anelis and Just Quality! Show details · 1
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- +5
We recently had Zip Track blinds installed by Just Quality Home Improvements, and we couldn’t be happier with the result. From the very beginning, the service was excellent. A special thank you to Ashia, who came out to provide the quote. She was absolutely awesome, very professional, friendly, and knowledgeable. She took the time to clearly… Read more · 1
explain all the options available to us, answered all our questions patiently, and made the entire process easy and stress-free.
The quality of the Zip Track blinds is fantastic, and they have completely transformed our space. The workmanship and overall experience were outstanding.
Highly recommend Just Quality Home Improvements, and especially Aisha, for her exceptional customer service!
Thanks Anelis for the third time and second property - always a pleasure dealing with you Show details · 1
My ziptrack blinds from Just Quality look fantastic. They've cut down the heat noticeably. Theyve also allowed me to keep the lounge area open and it avoids the need for indoor curtains. Great colours and quality. Anelis was very knowlegable and friendly and guided me well with the final product. Show details · 1
Have had these shutters for 2 years and they have been amazing. He's a great guy. He's come out again and given us a great price to transform out outdoor entertaining space Show reply
We love our blinds. Our front deck is almost like another room on our granny flat. The blinds help to keep the house cooler on the hot days and stop most of the breeze. They are easy to put up quickly if needed and sit in the Winter sun. Aisha was lovely and understood exactly what we needed Show details · 1
I've just had my new lawn (weekender) installed by Just Quality. I'm absolutely thrilled; it looks and feels amazing. The whole process, from start to finish, was smooth and easy. The installers did a great job, they were highly knowledgeable, polite and thorough, and cleaned up well after installation. Highly recommend! Show details · 1
Latest follow-ups
Based on previous purchase of plantation shutters in 2022, we had a fantastic experience with George and the install team as other companies said what we wanted couldn’t be done. Just Quality team was very professional and experienced to overcome… Read more · 1
what others thought was too hard! We have no hesitation now getting George out to do the rest of the house.
Follow-up · Shutters are easy to clean and they help with outside noise and keeps the rooms cooler when it is hot
In-depth reviews
Had a booking for someone to give a quote on roller shutters and roof restoration. The roller shutter guy came out for the quote and was pleasant enough.. however after 2 hours of him rambling on about the product he finally gave us the cost.. ok it was a bit more than we were expecting, but we've always agreed to have some cooling off time to… Read more
discuss purchases. The sales guy says "no worries, I'll give you 5 mins while I wait in car" 5 mins! Your kinding me right. I said no, we would like a bit more time than that.. I said I'll call you later today, I have your number. He was not happy.. got quite upset, almost angry! He can't give me the product at the super duper discount price unless I sign there and then. He then proceeded to call his "boss" who after a bit of back and forth produced an extra super duper price.. (it was a few percent off) I said I'd still need time to talk about it.. you could almost see the steam coming from his ears at this. At this point I'd had enough of his high pressure sales tactics, I'm 60 years old and seen all the tricks. If you've ever been to a time share seminar.. this is what it was like..the you and me are going to sit here until you agree to purchase kind of deal. absolutely terrible experience.. the product may have been the best in Australia.. I would never buy it now because of this experience and I cancelled my roof booking straight away. Not saying there product is bad... The company is.. actually they aren't bad they are terrible, bordering on scam artists. Rant over.. beware the "salesman"!
As you will try to discredit my review, and claim my name doesn't exist in your records, my appointment was on the 14th at 12 with Darren Reid.. you rang prior to the appointment, heres a transcript... "Hi. This is Henry from just quality. I'm learning about your appointment for us to come. And look at the roller shutters at 12 and give me a call back as soon as possible. That'd be great. Thank you. Bye."
You are shonky.. you don't have to admit it.. just realise it.. your sales methods are archaic!
- +1
We had Anelis help us with our measure and quote for our outdoor blinds in early February 2024 and her excellent customer service and product knowledge was a huge factor in our decision to decide to go ahead and we have absolutely no regrets with our decision. The entire process from start to finish and everything in between was smooth, efficient… Read more · 1
and professional. Our blinds were installed about 2 weeks earlier than expected which was great as it meant we could use our outdoor space to its full potential sooner. Before we had our blinds installed we were really limited to perfect weather to enjoy our outdoor area. Being on the western side of the property it was fully exposed to all the elements. The hot western sun and the nasty wet and windy weather which also comes from the North west or south west. Now with our blinds installed we can enjoy our outdoor area in all conditions. We can open them up on the perfect days and close them down when it’s not so nice and still enjoy our outdoor area knowing that not only us but also our outdoor area are now fully protected from the elements which will be beneficial in the long term. It also needs to be mentioned that about a month after installation when the cold winter weather started we had concerns about ripples being noticed in the blinds and a technician visited us immediately and assured us that when the blinds are new and left down the ripples disappear and after about 6-8 weeks they become even less evident and this proved to be absolutely correct. We had a follow up visit from Anelis about 12 months after installation which has enhanced our high opinion of Just Quality for any product that is available from them. We couldn’t be happier.
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Roller Shutters - Great experience – Got some (4 upstairs) roller shutters last year, it's now our second time getting them (3 downstairs, 1 window). Installation was great and they look amazing. I booked with Courtney over the phone, who remembered us from 8 months ago, and Anelis has come back twice now. Both amazing and always a pleasure seeing Anelis - sometimes we forget she's… Read more · 1
here to do a job, otherwise we'll talk her ear off.
The first set of shutters have been great since being installed late 2023, and we will definitely only get electric ones (convenience is amazing). The shutters come with Somfy remotes (can pair these to a Bond Bridge and control them anywhere via WiFi). Thanks to Somfy/Bond Bridge (Bond Bridge purchased separately), I've also automated the shutters to close 45 mins before sunrise each morning so we keep some fresh air throughout the night.
Whilst our ceiling insulation is lacking (no sarking/insulation under the colorbond metal unfortunately), the difference in sound and heat is still felt upstairs. Think of it like this: if light travels, heat travels - and heat is best kept out than trying to get out.
As our shutters get rid of most of this upstairs already, we can't wait for our downstairs to get done. It'll also allow for better indoor blind options, as full privacy (blockout) will be given from the shutters instead.
Book for a quote the day you're ready to go ahead to put a deposit down (the day they come out) to get the best price advantages, and you're good to go. Also, do your research on quality of any products before buying; research the product itself, the company, the warranty, etc to know what you're getting.
I sometimes spend too long researching and it ends up taking months before making a worse purchase, anyway, especially listening to too many others reviews (good and bad). No regrets here and we're happy with our investment.
For Just Quality.. well, a 5 vs 15 years warranty being offered show the difference in a company willing to stand behind their products.
Thanks again Anelis (and Just Quality team), pleasure working with you. Will hopefully see you at some stage again for some quality outdoor roller blinds.
Positive reviews
I had a great experience with Just Quality Adelaide. The overall quality of service was excellent from start to finish. Daron, the salesman, was professional, knowledgeable, and never pushy. He took the time to clearly explain everything and made the whole process feel easy and straightforward. Cortney, who handled the phone communication, was… Read more · 1
also fantastic. She was polite, organised, and very helpful in answering questions and keeping me updated. The customer service was smooth and efficient throughout.
Really happy with the service, communication, and final outcome. Highly recommend Just Quality Adelaide, especially Daron and Cortney, for their professionalism and great customer care.
We had a small issue after install and contacted George, he was quick to get the office to call us to have someone out and was fixed in a very prompt manner. Highly recommend Just Quality and George’s service. Show details · 1
We have been extremely impressed with the quality and 15 year warranty on both blinds & fittings together with the capability to handle strong winds. Aisha provided professional & friendly advice which gave us the confidence to complete our order & installation of multiple blinds in our Alfresco. Show details
Negative reviews
Commit today your get 38% discount Don’t commit same day you get a piece of paper written in pencil with total amount written on no break down . What I found offensive and intrusive they wanted all the names of the people in the household that made decisions and they also had to be present on the day for the quote ?? Not possible when your… Read more
partner is FIFO . When I mentioned I needed to discuss with my partner consultant packed up and left and wasn’t interested. Worst experience ever .
Very disappointed. We have had problems with our outdoor blinds jamming from the beginning of installation. The tech pretended to fix it. They then installed motors for $1500 still jammed. The remote now doesn't work. Tried to call them for three… Read more
weeks, no response. We could not open our blinds over Christmas. Finally they asked another $290 to replace remote because out of warranty . I would not recommend this company to anyone.
Follow-up · It's obvious this company does not know what they're doing. After many attempts of trying to fix our jamming outdoor blinds where it got to the stage where they said it was out of warranty. We finally got another company that fixed the issues.
Beware of Just Quality anything. Absolutely disgusting and dishonest. Management is appalling. Waste of money. Ripped off bad. Show details
Recent reviews
Had five roller shutters and four blinds installed, much higher price than other companies. Not only expensive also bad quality. Two wider roller shutters very noisy and installer checked but couldn’t fix it, almost 2 years still very noisy once open them.the material of 4 blinds is terrible, my husband dismantled them for reset because blinds… Read more
will be dead if not charge regularly and found the quality of materials is the low end. The wire has to be on left hand even your socket on right hand, the wires hanging through the whole blinds when you charge them. The salesperson asked me to review them straight away even just signed contract. Don’t recommend this company at all.
Hi Yuhui, we cannot find your information in our… Read more (+2 replies)
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Hi Ilario, we appreciate your feedback and are sorry… Read more