Reviewer Photos & Videos
Our Kaboodle kitchen was installed almost 6 years ago. The only problem we have experienced was discolouration of the 2 drawer panels. It progressively became worse and contacted Kaboodle to outline the problem. Kaboodle undertook a review and determined that it was a fault and arranged a full replacement under warranty. We are extremely pleased by the prompt action taken to firstly review, confirm and then arrange delivery of the replacement. Highly recommend Kaboodle, particularly with as it comes with as 10-year guarantee.
My pantry hinges on a full door size all broke after six years and all were replaced with revamped stronger ones. You need to keep original receipts and photograph them as they fade as you may not get them replaced.
Luckily I had receipts and replacement was fast.
DO NOT BUY KABOODLE
I am on a budget so figured Kaboodle is a great option.
To my frustration the carcass for the drawers are drilled incorrectly and do not allign there is a 10 to 23mm variation from left to right.
Therefore the drawers do not work in my case i have push to open, so the don't push close.
I have pleaded with kaboodle to help rectify this but they refuse and claim it is not a warranty issue.
There cnc machine clearly was out of calibration nothing more nothing less.
The after service with kaboodle are terrible.....
Nothing but a hassle and no warranty back up
Has been nothing but problems from installation and both kaboodle and bunnings have refused any warranty after I was assured by managers that the faults would be fixed. The push to open drawers and cupboards weren’t fit for purpose, Constantly holding my kitchen items hostage by refusing to open, these where replaced by bunnings and Kaboodle with soft close option with handles which through out design adding to the cost as I had to get a new bench top and builder back to move cupboard to allow for handle clearance. What kaboodle or bunnings did...install still doesn’t work properly or some of the cupboard door simply fell off as the hinges pulled out of the doors not to mention the damage removing all the push to open latches has done to the cabinets and doors, My kitchen looks like Swiss cheese. The handles bunnings supplied and kaboodle installed are rubbing and damaging the panels but they now say they weren’t suitable for the kitchen. Also some of the drawer panels kaboodle removed and adjusted are all out of line. The finish on the panels and doors is full of faults, ripples and pits which are clearly visible once the protective plastic coating was removed but I’ve been told by kaboodle that by installing the product I’ve accepted the quality. Kaboodles own repair staff repeatedly told me this is not the simple DIY product it is advertised to be and you need to be a qualified cabinet maker to install the product correctly. At a total cost of over $18000 this has not been a cheaper option than the hassle free custom made local company and I deeply regret my choice to kaboodle it.
Kaboodle Push to open problematical
The push to open option for Kaboodle kitchens is problematical. Despite all runners positioned on pre drilled holes draws do not close in the same position. Because they need to be pushed to open they are more proud of the cabinets. Soft close with handles would be better option.
Relatively Easy Good Quality DIY Product
The majority of components went together very easily. I would recommend researching and purchasing appropriate saw blades to minimise chipping of any laminate when cutting and a combination drill and countersinking bit. This can add a approximately $150 dollars to the cost of this product providing you already have the appropriate power tools.
The push to open hardware was very fiddly and required some deviation away from the DIY installation instructions so I'd recommend anyone looking to install a kitchen for the first time to use alternativ...e hardware such as standard or soft-close. The product is good quality with solid backs and drawer bases. Customer support was exceptional. 4 stars only due to the issues I faced with the push to open hardware.
Warranty related issue
I had a warranty issue and sent through the receipt and photos of the product that was needed in order to complete my kitchen. Kaboodle staff were very professional in their dealings with me. They organised the manufacture of a product in a colour that was no longer available and then shipped the product to my home address at no cost and in a timely manner. I was very impressed with the after sales service. I would have no problem purchasing this product again in the future.
Happy with the product but poor service
I ordered an L shaped kitchen bench for an office kitchen from Bunnings. When it was ready I went to collect it but a major panel was missing. I live 50 km from the nearest Bunnings so that meant a round trip of 100 km 2 weeks later to collect it. Black mark number 1. When I assembled the unit I found that this panel was too short, so another 100 km round trip to return it to Bunnings. It will 6 weeks by the time I get the (hopefully) correct size panel. I insisted it be delivered this time. Black mark number 2 for not making an effort t...o make it more quickly. So Pros: the panels were in good condition with pre-drilled holes and the instructions were easy to follow. I am not completely happy with the bare edges on some of the panels. The metal draw runners are metal and sturdy and work well, better than some of the plastic ones you see. Cons: Poor service as above.
Had a problem with the finish on some of my kitchen doors, i emailed kaboodle photo's and receipts and they accepted my warranty claim and replaced all the doors,drawers and end panels to make sure the colours matched. I am very impressed with the service i received, the new panels were delivered within a week, considering the kitchen is nine years old i am very impressed.
Defective on occasions
Twice now Ive done small projects using kaboodle from bunnings. Each time something has been damaged and or defective. Very inconvenient when live an hour away and have to replace an item that was defective or damaged within the packaging.
Disappointed with benchtops
Purchased a 6yr old home 4 months ago with a kaboodle kitchen which looked amazing, after a few weeks I noticed scratches in a certain area & now no matter where you look it looks dull & scratched everywhere. The scratches are from smooth objects moving on the bench. Ive lived in houses & never had such issues with benchtops :-(
Easy, well priced, what I wanted
The flat pack style and colour we used were antique white heritage, the flat packs were easy to assemble, loved the pre drilled holes, loved Bunnings Cannington WA for their customer service. Kitchen not finished but have attached photos.
Just don’t rush it.
Has a local kitchen company come and quote our kitchen, it came to $42,000 but more if we wanted soft close doors and drawers. After getting the quote they never called back to see if we wanted to go ahead which we did.
That’s when I decided to have a go myself and went to BUNNINGS to see what was on offer.
Basically for $5000 I can do half the kitchen with premium soft close doors and drawers. I’ll do the other half soon.
Everything is simple, everything fits, the instructions are easy to understand and BUNNINGS have heaps of YouTube videos if you need extra help.
Take your time, don’t rush and you can definitely end up with a premium result.
We love our Kaboodle kitchen, don't understand all the negativity
We built our own home and used Kaboodle because we couldn't afford to do all of the kitchen at once. We put in the carcasses first, gluing as well of course. It all fit perfectly and was easy to construct and level with the adjustable feet. In contrast, we paid a real cabinet maker for a custom bathroom vanity, and it is actually just chipboard as well, so more expensive doesn't solve the issue of having chipboard but we needed a special size. The gloss white heritage doors did discolour. It was easy to take photos and send a scan of our receip...ts to the wonderful person at Kaboodle who organised a replacement, in heritage style, of every single one of our doors and drawers, even those that were not damaged or affected. It is a higher quality and cleans like a dream! It was a lot of work to refit everything but as we had saved money by simply using white melamine panels between the cabinets, we never had to tear anything out, not even our hair! Photo copy and keep your receipts and call Kaboodle directly. The corner cabinets are horrible however as the Kaboodle hardware is expensive and breaks and does not support the sagging corners that must constantly be adjusted. The instructions regarding the hardware is also inadequate. Also a wire carousal we bought for the corner slides down and is crooked and a waste of money. Buying a sturdy lazy susan base and making a wooden turn table for the other cupboard worked well. We built our own benchtops and waterfalls using Acacia benchtops from Bunnings, solid wood for $99. We picked everything up ourselves, built it ourselves, and can feel proud of the beautiful kitchen that all have admired!
Bought a house with a Kaboodle kitchen in it. We replaced some of the damaged doors only to realise that the rest of the white kitchen had discolored to off white. When we pulled a drawer out all of the ball bearings fell out. The cheap board cabinets are held together by screwing into the chip board.
We approached Kaboodle regarding the discolored doors but they wouldn't help as we didn't have receipts.
I would never buy Kaboodle by choice as it is overpriced and rubbish.
- Verified customer
Kaboodle design does not comply with regulations and fails a compliance audit
We engaged the services of the Bunnings in home kitchen design and had our kitchen planned out. The kitchen was installed as per these plans. When our kitchen was randomly selected for a gas compliance audit, our kitchen failed as the design did not allow the required 650mm from the top of the gas cook top to the rangehood. Based on the plans and products supplied, this situation could not have been avoided. The issue was a design fault. This voids the rangehood warranty and voids our house insurance. We are currently in the process of removing...the rangehood cabinet and replacing it with a smalled cabinet to meet the compliance requirements. This is one of the many, many problems that we encounter with the purchase of a Kaboodle kitchen. As this issue is a design flaw, we expect there would be innumerous Kaboodle kitchens installed in houses across Australia that are not compliant with regulations.
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Questions & Answers
I want to have a ‘void’ in the corner of my kitchen (as I can’t stand corner cupboards). How can I achieve this?
How does a 595 mm oven fit into a 600mm kaboodle oven cabinet when the interior opening is 600 mm minus the timber thickness? Even bunnings people have no idea and I don't want to pay for the wrong unit.
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