Kaboodle Kitchen
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Kaboodle benchtops
Had problems with chips on joining and external edges joining kit only contains 5 joiners where my benchtop clearly had 6 joining points and the joiners were 4 mm too thick for the benchtop and i had to grind them down to make benchtop sit flush
- Return Claim Made: No
Don’t order kaboodle via Bunnings
Unless you know all the measurements. They will not tell you when order that they will not cut it to length. No one will cut it as they are easy to splinter and damage. Also have now heard stories that they can turn up out of square and Bunnings will not take responsibility. They get you to sign a contract RED FLAG there!
Hi Yasminn,
Thank you for taking the time to fill us in on what sounds like a frustrating experience. For us to better understand, we’ll reach out to you privately to see how we can further assist with our customer service team.
I'm ready to complain to Fair Trading
I had a full Kaboodle kitchen installed at the end of 2019 by our local Bunnings. In early 2020 my bins wouldn't pull completely out. A whole new unit was sent but the Bunnings installer just fiddled with the "old" unit and kept the new unit. Over the years I have had 4 or 5 interventions. My bins will pull out for a while then it doesn't work anymore. I have had to have the hinges on one corner cupboard fixed, but recently there is a problem with another corner cupboard.
- Return Claim Made: No
Hi Clare,
Thank you for taking the time to share this feedback regarding your pullout bin and corner cabinet hinges. While this is not the experience we like to hear about, it’s important to us to fi
... Read morend a resolution for you. For us to better understand, we’ll reach out to you privately to see how we can further assist with our customer service team.
Kaboodle Kitchen Bin System - AVOID
We installed the Kaboodle kitchen bin draw system, and it has been terrible since day 1. Poor quality (the bearings were shot after 2 days), it wobbles when pulled out and pushed in, and the customer service when I raised this issue was unwilling to replace just the faulty railings, despite the apparent 'warranty'. They are not cheap so avoid buying this product.
- Return Claim Made: No
Hi Guy, Thank you for taking the time to fill us in on what sounds like a frustrating experience. We are here to help, so if you would like us to look into this further. We have sent you a private mes
... Read moresage to find a little more information from you. Kind Regards, Kaboodle Kitchen
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Terrible
I used Kaboodle kitchens to renovate a kitchen through Bunnings. The experience was not good. Delivery was okay, it arrived in 7 weeks. The design process seemed great at the time until the kitchen arrived. The products were left on a pallet to collect, we had a lovely Bunnings employee that assisted in loading the items but the Kaboodle consultants did not check the invoice docket against the items so when it came to assembling the bench top, we were missing the joiners. We called Bunnings and they confirmed that it was still with them. They t
... Read morehen delivered the kit which arrived two days later. When we assembled the kitchen, we found that there was no over hang over the drawers. We then tried to problem solve and found that our blind cabinet was not the right measurement. According to our plans, the cabinet should have been 1050mm, however, it was 1000 mm. The bench top already had excess space and therefore it was hanging over on one side and would not sit on the drawers. We had to cut the bench top and shift the cabinet over which left a mess. Kaboodle would not replace the benchtop and we got an apology for the incorrect cabinet. We then found that for some reason, Kaboodle delivered our 2 x 150mm cabinets with only 1 door so one of the cabinets didn't have a door. I am a carpenter and I absolutely regret using Kaboodle. If you are a DIY enthusiast, I suggest you stay away from Kaboodle. The actual cabinet assembly and installation requires more than your impact driver. You will also need more than the screws they provide, for example I bought 75 mm screws to brace all the cabinets onto studs. I also would not rely on the screws they provided to fix the doors, drawer fronts and panels. I am also weary of the longevity of the draw mechanisms, they are fixed in using 10mm screws and do not seem to track well. While I have not used Ikea for a kitchen, I have assembled and installed large ikea built ins and with drawers and I have to say that Ikea have far better draw mechanisms than what Kaboodle provide. If you are installing a blind cabinet, I highly suggest you check the door size that the consultant recommends. I have had to cut the door short and relocate the door handle (it will now be lower than all the other doors) because the door handle will clash with the oven. I requested a smaller door and they said they could not order it because Kaboodle do not make custom sizes. Also be very careful of chipping. For a product that requires a lot of drilling, there is a lot of chipping. Always use tape on BOTH SIDES to minimise damage. Although when my wife was cleaning the drawers, the laminate was lifting from the sides inside the drawer. Not a good look at all! While the overall product looks okay, close up is not a good look. Overall, installing this kitchen had been a horrible experience. For what you pay, it's not worth it.- Return Claim Made: No
Hi there, thank you for taking the time to share this feedback on the design process and installation process of your kaboodle kitchen. While this is not the experience we like to hear about, it’s imp
... Read moreortant to us to find a resolution for you. For us to better understand, we’ll reach out to you privately to see how we can further assist with our customer service team. Thank you, kaboodle kitchen
Discontinued benchtop
We purchased a kaboodle kitchen in late August 22we had it installed in November 22.
Recently we needed to extend the benchtop
To our dismay the benchtop ( cookies and cream ) is now discontinued ....
Why weren't we advised that Kaboodle was discontinuing this benchtop I phoned Kaboodle and enquired about the benchtop theysaid they maybe able to help us out by contacting the warranty section but no they couldn't we only needed 530m to finish the job ..very disappointed considering we thought this product would be available..
This has made our experience with Kaboodle Kitchens not good at all.
Christine & Bob Witham
- Return Claim Made: No
Hi Christine, thank you for taking the time to reach out.
We have sent you a private message to discuss this further.
... Read more Thanks Christine, Kaboodle Kitchen
Satisfied customer
We ordered a Kaboodle kitchen through Bunnings Midland August 2021. The rep who visited us at home to design layout etc was helpful and efficient. We had a slight delay in delivery due to Covid. We used an installer from the list provided who installed the kitchen in 2 days. He also organised the plumber and electrician. Everything done quickly and professionally. Two months ago one of the cupboard doors developed a small air bubble. Details and photos sent to Kaboodle and a new door was received in 2 weeks. The person I dealt with at Kaboodle was pleasant and helpful.
Quality check stickers without actually being checked
UPDATE:
Since writing this review, I've opened the rest of the facing panels (end panels and doors). 30% of the doors i received were faulty with bubbles of dents.
Every Base panel end panel was faulty. Returned to bunnings to get a replacement. I went through 12 panels before finding one that wasn't faulty.
Built a few kitchens with Ikea, but decided to do one with Kaboodle as their shaker style is nicer. Unfortunately I'll be moving back to ikea after this one.
Designing: The design process is actually very good. The self-serve online soft
... Read moreware is great and the appointment with Kaboodle was smooth. Ordering: This was my first hick-up. I designed and paid the deposit with a week lead-time on the order. However I heard nothing. When following up with Bunnings for the order, they struggle to find it as the order number the designer gives you is not the same as the actual order number. Called kaboodle and they literally could not help me at all to find the order.Hi Will, Thank you for taking the time to fill us in on what sounds like a frustrating ordering and installation experience. We are here to help, so if you would like us to look into this further, we
... Read morehave sent you a private message to gather more information from you. Thanks Will. kaboodle kitchenUpdate:
Now gone through 2 warranty replacements on the 30% of the doors. Again, had 7 replacements, with 3 being faulty. Warranty claiming again.
... Read more NOTE: Kaboodle has not gotten in touch with me from this review. I messaged them and nothing.
Carol at Ringwood was ever so helpful
Carol at Bunnings Ringwood was knowledgeable, helpful and saved me so much money. I cant praise her enough. On two separate intstances where i have bought fittings for my kitchen.
- Return Claim Made: No
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Spot on replacement in our holiday home
We bought our kaboodle kitchen at Bunnings after having expriencing it twice before on other occasions. I installed a kitchen for my sister and then replaced a laundry bench. Each time I had no problems but the kitchen developed a few intermittent drawer runner problems but after supplying several photos the kaboodle staff sent new runners and a whole new garbage bin system with no further questions! We were very happy indeed with their service and would not hinder to use Kaboodle again. Good people/ great product!! Ross O
- Return Claim Made: No
Works for me
Bought Kaboodle kitchen through Bunnings. Spent probably too much time getting it right, and it was right when it arrived. Have had it for about 3 years, and still looks brand new. Easy to keep clean. Solid build. Had trouble with a few hinges. Kaboodle supplied me with enough to take care of any problems now, and what might arise. Very happy
- Return Claim Made: Yes
Disappointed with quality
Bought 3 bench tops from Bunnings and 2 of the 3 were damaged. Both had chips out of the surface and one had a pretty obvious dent. I checked the packaging for the chips thinking they had been damaged while being moved but nothing there. My money is on them leaving the factory that way. Fortunately I was able to flip one to the better side and the other was manipulated to be an off cut. For the hefty price you would expect better quality control.
- Return Claim Made: No
Hi John,
Thank you for taking the time to share this feedback regarding the quality of your benchtop order. While this is not the experience we like to hear about, it’s important to us to find a reso
... Read morelution for you. For us to better understand, we’ll reach out to you privately to see how we can further assist with our customer service team.Find out how Kaboodle Kitchen compares to other Home Care Shops
Know better, choose better.
Kaboodle rep
A big thankyou to Kaboodle rep Dave.who I spoke to at Bennetts Green store today.have been having issues with our kitchen for over a week Dave resolved the problems in 15 minutes a pleasure to deal with someone who has the knowledge and experience to solve our issues.also a big thankyou to the lass in special orders who was excellent . Thanks Ian& Robyn
- Return Claim Made: Yes
The products are just okay, the hinges are terrible, customer service lacking
I have had a lot of trouble with Kaboodle hinges. They are pretty substandard in my experience, especially the corner cupboard ones that keep failing. I contacted Kaboodle, but they just told me that "it is difficult to ascertain how or why the hinges are not staying together" despite my sending very detailed pictures. I am very disappointed because the hinges were not cheap and very disappointed that Kaboodle have not taken ownership of the fault and tried to help me to fix it. I would not recommend.
UPDATE: Kaboodle sent me another set as a m
- Return Claim Made: Yes
Hi Michele,
Thank you for taking the time to share this feedback. This is not the experience we like to hear about but we appreciate you letting us know. We’ll reach out to you again privately to se
... Read moree if we can further assist with our customer service team.
New kitchen
Very happy with the kaboodle kitchen we have just installed in my investment unit. The Bunnings consultant made it easy to design and order. Delivery was prompt.
- Return Claim Made: No
Questions & Answers
I got a 60cm oven cabinet but that width includes the sides of the cabinet. The space for the over to sit is one 56.5cm. All the 60cm ovens I'm seeing are 59cm wide so how is that supposed to fit?
You will need to return the cabinet or the oven. You could use the cupboards either side and build in a kickboard and shelf for the new oven. You will need to fit heat deflecting material. Also check end side panels which may be fitted to the cabinets. Side end panels may be thermofoam and not heatproof.
I have had some water damage due to flooding. My Kaboodle corner pantry on one side and the floor has been damaged and has swollen and maybe the door. Am I able to replace these parts or do I have to buy a whole new corner pantry?
they should have been made of marine grade particle board
Has anyone installed the Bianconccino laminate benchtop or similiar? Does it easily mark or scratch. Can you recommend a laminate benchtop that you have? Thanks
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Hi Chris, thank you for taking the time to fill us in on what sounds like a frustrating experience. We are here to help, so if you would like us to look into this further, we have sent you a private m
... Read moreessage to gather more information from you. Thank you, kaboodle kitchen