Kaboodle Kitchen

Do not buy. laundry room cupboards swell retain moisture hinges rust customer service will not support go back to seller. I wish I had read the reviews before spending money with this company bunnings should not be selling this product

Think very carefully before buying. In my experience, the hardware is absolute sh*t. The “premium” soft close drawer hardware is utter garbage and defective by design. I’ve replaced over half of them in less than 3 years, some of them twice. If you install an in drawer bin system, be prepared for this to bend out of shape and look completely on… Read more

the p*ss after about a year. Some of the thermoformed doors arrived damaged, couldn’t be bothered replacing them at the time due to the wait times. This stuff isn’t dramatically cheaper than better quality hardware and cabinetry, at the end of the day you would be far better off buying better quality cabinetry than deal with the aftermath of extremely poor quality hardware.

We are extremely happy with our Kaboodle kitchen. Even after we found a damaged product they replaced it straight away. The girls at Bunnings Gladstone and Rockhampton have been amazing with their help and advice Show reply

Kaboodle Construction is easy – Bad reviews are not always what they seem. I have read many and I mean many reviews. What am I to know I am only just a tradie builder who has put together a wack load kaboodle kitchens. And some other brands from IKEA etc. reading these reviews I can easily tell is your average non skilled trade trying to put them together. Let me tell you… Read more ·  1

that once you understand their system it becomes idiot proof. For example one review stated the holes did not line up. Well it’s obvious the parts are wrongly matched by the erector as they are all and always programmed correct to let u know it going the right way. If it does not align then recheck what you are doing. As for the review of cupboards not lining up. AGAIN. Installers mistake. As for the review on wrong gaps in door. Too large etc. AGAIN. Installer needs to adjust As I said I have installed many kaboodle kitchens and I have a lot of respect for their construction method and their strength. Solid backs and solid drawers unlike other brands As for the review on weak chipboard I call crap. They are well made and only prick punched to assist the screw into the right position. If an idiot wants to rattle gun the screws home at full speed then you are asking for trouble. KABOODLE are a good system to any person be it a trade or a mum and dad team. Just do a good research on the flat pack And maybe watch a couple of tubes before you start. The reviews about the bad construct from trades , well unfortunately some trades are not what they seem but most trades are honest and if good ethics. Maybe ask for some of their past clients contacts. Would I recommend Kaboodle. YES but please become familiar with the product before you dive in head first and end up writing a bad review all because of ill informed information and experience The best thing is most of it off the shelf snd and a part is easily obtained if required. Wait times for special orders is usually normal and consider if going through a kitchen company the same will apply. Wish you a great experience.

Satisfied customer – We ordered a Kaboodle kitchen through Bunnings Midland August 2021. The rep who visited us at home to design layout etc was helpful and efficient. We had a slight delay in delivery due to Covid. We used an installer from the list provided who installed the kitchen in 2 days. He also organised the plumber and electrician. Everything done quickly… Read more ·  1

and professionally. Two months ago one of the cupboard doors developed a small air bubble. Details and photos sent to Kaboodle and a new door was received in 2 weeks. The person I dealt with at Kaboodle was pleasant and helpful.

I will never use any Kaboodle product again. I spent a small fortune on 24 push to open draw runners I have currently replaced 4 and have another 4 fail and will need to be replaced a 33 percent failure rate, less than acceptable in my book, once bitten twice shy.

I wish I had read the reviews before purchasing my new kitchen. I have had nothing but issues with either stock not being supplied with delivery, wrong size items, incorrect measurements for benchtop & oversize custom cabinets supplied. I am now living in my new place with no kitchen and there is absolutely no urgency on the part of Kaboodle to replace the incorrect items in a timely manner. Now I read the reviews, I completely understand why.

Currently been waiting over 2 months for a part from Kaboodle to complete a laundry Kit that has been delivered. Cannot construct the Laundry kit due to the part being instrumental in the early stages of construction, and keep getting the fob off saying the part is on back order. Sorry I actually bought this item, poor form Kaboodle and Bunnings

I bought a kaboodle kitchen...cabinet doors were very poor quality... mdf covered with the vinyl wrap marks - on cabinets, bubbles, lumps under vinyl...had some replaced, still not good... 3 times they have sent new doors I am so disappointed with how it is.

Continuous faulty cupboard hinges – Cupboards do not line up, keep falling off the hinges. It seems as though the doors are too heavy for the hinges. Kaboodle products should be QA tested before leaving there warehouse.

Problematic laminate benchtop – Kitchen installed in May 2024. Four months later the laminate benchtop developed shiny spots and dark spots. Warranty claim made and we were advised that warranty claim will only allow for “like for like” replacement. We had enquired if we could choose a different laminate as do not want to have a repeat experience as the problem appears to… Read more

with either the quality or finish of laminate. However with no option to change, we agreed to replacement with the same laminate. However, we have now found that whilst the product will be replaced the cost of removal and installation of the replacement is at our expense. Be aware if considering a kaboodle kitchen unexpected problems can arise and a warranty claim may result in added expense to the customer.

What service? – I wanted to update my kitchen by adding all new doors, new bench tops, 10 new cupboards, new tiles or splash tops. I was advised to call the kitchen consultant. First I was told they probably wouldn't come out because I was in a country area (1 hour from one bunnings; 50 minutes from another), but then I was told because I did not want to replace… Read more

all of my cabinets nobody would come out to see me. After reading the real reviews on here ( ussually really good ones are done by staff) I will be buying local. Similar price, much better quality and much better service. Kylie g

Kaboodle – I'd like to withdraw my earlier review. Not only did Bunnings forget to order a cupboard door and five drawer fronts but it took WEEKS to sort it out. Kaboodle didn't want to know about it and passed the buck onto Bunnings. I feel kaboodle should have a greater interest in sorting issues out. It's their name not Bunnings. My earlier review was… Read more

premature. It has been more of a KABUNGLE and not a pleasant experience. All this AFTER initially delivering the wrong kitchen.

Dreadful, cheap product and even worse customer service – We spent $3,000 on a kitchen counter top 3-4 months ago and already, the laminate is coming apart, causing huge unsightly cracks in the kitchen bench. We flagged this to the Kaboodle customer service team 6 weeks ago and we are still to hear anything back, as they continue to ignore our requests for a resolution. Don’t be fooled by this cowboy operation, I wish we had gone with a more reputable and trustworthy brand. Buyer beware!l

Water damage after less than a week of usage – We recently purchased a Kaboodle kitchen and the delivery and installation have been smooth so far. But then I discovered some water damage to the base panel of the sink cabinet. I only have been using the sink for less than a week (!!) and been really careful that no water runs down the doors. The area has not been exposed to excessive moisture,… Read more

and I would expect the seams of the laminate to tolerate some drops of water. After calling my local Bunnings store they told me that Kaboodle doesn’t cover water damage at all. That’s very disappointing, especially after such short time. There has obviously been a fault in manufacturing, and Kaboodle wouldn’t even have a look at the damage, and investigate the cause. Very disappointing customer service, and poor quality of the product!

Wouldn’t recommend or use Kaboodle/Bunnings again - over charged and poor communication – We were overcharged and the project took months longer than necessary due to poor installation (using one of their recommended installers) and faulty products/materials. The worst part is the communication and processes from Bunnings when it comes to resolving errors or overcharges. An example is being overcharged for our benchtop installation… Read more

due to higher than quoted installation fee and restricted access fee to our apartment (there is no restricted access, elevator from carpark straight to our front door). When these issues were raised we were pressured to pay anyway so as not to delay the installation of the benchtop, and we would be able to raise a claim after the kitchen is complete for a refund. We followed these instructions and have lodged a claim which has not been resolved and appears to be being ignored despite numerous follow ups, now they have stopped replying to all emails on the topic. This is just one example of the many issues and additional costs experienced using Kaboodle. Don’t do it to yourself, use someone else.

Not impressed – My kitchen was very affordable and looks nice. I had it installed by professionals with years of experience in kitchen/bathroom/laundry renos. I’ve been using the kitchen for 3 weeks now and so far two cabinet doors have come off their hinges. The guys that installed it were kind enough to come and repair and reinforce it for free. They assured… Read more

me they only used the Kaboodle hinges and screws etc provided. They asked if I’d opened the door incorrectly, which I hadn’t (I’ve been opening doors for 40 years now. I think I’ve got the hang of it).

Then Christmas Eve the corner cabinet door also came off the hinge.

I remember looking at the screws provided in the hinge pack and thinking they looked kinda flimsy.

Sure I could probably get replacements, but why bother when they’ll just be the same bad quality anyway? So now I’m looking to get cabinet guards for all hinges, which are for “heavy use” which is not the case here as I live alone and am at work most days. I’ve never slammed or over-extended the doors. Only ever opened then gently/normally. I’ve never had a door come off a hinge in any other kitchen I’ve used. Ever. Even really old kitchens.

The kitchens may be cheap, but it’s false economy. Every time I open a cabinet I’m nervous it’s going to come off the hinges. Next time I’ll invest in something good quality that will last for years and give me peace of mind.

Kaboodle benchtops – Had problems with chips on joining and external edges joining kit only contains 5 joiners where my benchtop clearly had 6 joining points and the joiners were 4 mm too thick for the benchtop and i had to grind them down to make benchtop sit flush

Don’t order kaboodle via Bunnings – Unless you know all the measurements. They will not tell you when order that they will not cut it to length. No one will cut it as they are easy to splinter and damage. Also have now heard stories that they can turn up out of square and Bunnings will not take responsibility. They get you to sign a contract RED FLAG there!

I'm ready to complain to Fair Trading – I had a full Kaboodle kitchen installed at the end of 2019 by our local Bunnings. In early 2020 my bins wouldn't pull completely out. A whole new unit was sent but the Bunnings installer just fiddled with the "old" unit and kept the new unit. Over the years I have had 4 or 5 interventions. My bins will pull out for a while then it doesn't work… Read more

anymore. I have had to have the hinges on one corner cupboard fixed, but recently there is a problem with another corner cupboard.

Kaboodle Kitchen Bin System - AVOID – We installed the Kaboodle kitchen bin draw system, and it has been terrible since day 1. Poor quality (the bearings were shot after 2 days), it wobbles when pulled out and pushed in, and the customer service when I raised this issue was unwilling to replace just the faulty railings, despite the apparent 'warranty'. They are not cheap so avoid buying this product.