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KangaGadgets

KangaGadgets

KangaGadgets
1.4

20 reviews

Positive vs Negative
10%90%
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20 reviews
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Zoe F.
Zoe F.VIC2 posts
  Verified

Shipped wrong item, won't reply to any correspondence, lodging complaint with Fair Trading – Ordered iPhone 11 Pro phone cover Received iPhone 11 Max phone cover Emailed them on 4 and 10 April 20234 with no reply to exchanging the incorrect phone case with the correct phone case I ordered Will be lodging complaint with Fair Trading Show details

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Susan F.
Susan F.3 posts
 

They even ignore the Fair Trading Department – They sent me a faulty product then ignored ALL my correspondence. I put in a complaint with Fair Trading Department and I just received a reply that they can't help because Kanga Gadgets have ignored them too. Show details

Phil
Phil
 

Hopeless Communication – Simply a website pedalling inferior products with NIL Responsibility. Communication is useless. Show details

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Susan
SusanNSW4 posts
 

Product didn't work on arrival and company has ignored my attempts to contact them for 6 weeks – I purchased a product on 11/9 which didn't work when it arrived a week later. Numerous emails have received no reply. A message on facebook has also been ignored. Update - still haven't replied. Show details

LSB
LSB2 posts
 

Wrong product sent - no response to multiple emails – The order arrived quickly, however was the wrong product. Emailed multiple times and sent a request through their “contact us” section on website to enquire about a straight exchange. Weeks later, still yet to receive any response. Extremely disappointing customer service. Show details

Aoi
Aoi
 

Bad quality, overpriced, cheap material that hurts to hold – Bad quality, overpriced, cheap material that hurts to hold. Don’t purchase

Danny G.
Danny G.
 

good stuff – the bad reviews for this company have been totally contrary to my experience. Delivery was quick, and the product came as described. Would definitely order from kanga gadgets again. Show details

Deb
DebNSW
 

Wrong order sent did not respond to emails – I wish I had read this before ordering. They sent me the wrong goods. These were cheaper and of inferior quality. I send details and photos and then they stopped communicating with me. Next time I will check reviews and endure they have a phone or address contact before ordering. DO NOT BUY FROM THIS COMPANY Show details

Sean
SeanWA
 

They scammed me, wouldn’t refund my return. And when I purchased the correct item. They wouldn’t post it. They’re thiefs – Absolute scum I wouldn’t buy from them ever they won’t respond to my emails or anything, and I’ve sent a lot.

LukS
LukSACT
  Verified

Horrible quality – ordered a case it doesn’t quite fit right even when they said it would and broke very easily it cost me $45 do not buy Show details

Happy Belong customer
Happy Belong customer2 posts
 

Product misrepresented – Ordered a Goospery brand phone cover, the order and invoice stated it was Goospery brand, but the item that came was not Goospery. Kanga Gadgets have ignored my complaint.

Renee Justice
Renee JusticeVIC
 

Pleasure to do business with! – Ordered a box of 25 RAT tests.. after reading reviews I was a bit worried.. KangaGadgets did not disappoint! I emailed to ask when is delivery, they promptly replied and the items were posted as advised. Thank you for great customer service Show details

Caraz459
Caraz45916 posts
 

Opened packages – My two packages were opened & the packaging looked old & worn. These were xmas presents. Not good enough by any means.

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Chris
ChrisNSW23 posts
 

They are rude, no customer service & when asked for the correct case to be sent they took $17.95 from a refund – They took $17.95 out of my refund even though I didn’t want a refund only the correct case, I never asked for a partial refund Show details

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Emma W.
Emma W.
 

Refuse to refund faulty product – The product I purchased does not work, I have had a brief email exchange with the company where I have been able to confirm I was using the product correctly. They have stopped replying to emails and will not refund the purchase price. Do not purchase anything from Kanga Gadgets. Show details

John O.
John O.
  Verified

Scam items – Metal braided cables are cloth painted silver to resemble metal but are $2 off eBay For $30!!! Refuse to answer emails Show details

Megan
MeganVIC
  Verified

FAKE FAKE PRODUCTS – Used product sent NOT new clearly a scam hope you go out of business with your deceitfulness shameful and unprofessional Show details

Franny F.
Franny F.NSW
 

I received the wrong item and they will not reply to my emails – I am very unsatisfied with this company. They completely ignore my request for a refund........I have emailed many times with no reply... Show details

Annoyed
Annoyed
 

Buyer Beware – I bought an ipad case from this company which when arrived was clearly not the same standard of case as the correct brand (as my son has the same one) and it did not fit the ipad it was ordered for. When I contacted the company regarding this purchase twice, I never received a reply.

AvgPerson
AvgPerson
 

Fake Apple products beware ! – Ordered an iPhone Silicone case which is advertised as genuine Apple product, it’s clearly not and a fake, my apple store confirmed, no response from the company had to do charge back with credit card company. Buyers beware !

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