Great service, friendly staff help process my order late on a friday and collected it straight away. Show details · 1
Nextgen9 is by far the easiest kayak to use – I purchased and collected the Nextgen9 from the Brisbane office. This is my 3rd kayak over a period of 20 years. It’s easy to lift on/off the 4wd, an area where I struggled with my previous 33kg kayak. I paddled out into the Marchydore River this morning and was back cleaning my catch 3 hours later, with a good feed of bream. Will be doing that again very shortly. Show details · 1
Good product Horrible service – As a petite lady, I did copious research about getting a sit-a-top kayak that fitted my frame. I also needed it to fit in my car as I struggle to get bulky kayaks off roof-racks . I decided a Kayak2Fish Next-gen 7 kayak would suit my needs. However, before purchasing it, I needed to work out if I could carry the kayak and put it in my car… Read more
without assistance.
I contacted kayak2fish multiple times to determine if the kayak was in the Darra store. It was.
Whilst they defined the store as a warehouse they never informed me that the Darra store is not actually a kayak2Fish store but a distribution centre, owned by another company.
When I got there I was informed curtly to wait at the garage door. The man in the garage was very helpful and helped me get the kayak in the car. I could not test if I could carry the kayak as it was wrapped in bubble wrap. I decided that the kayak was suitable for my needs.
I went to the lady to pay and was then informed that I could not purchase the kayak through the store and had to do an online or phone purchase.
I called them and was informed that I could not return the kayak once I got it home and unwrapped it, despite the fact that at that point I had not actually seen the kayak or sat in it. I also asked about the warranty and was told that if the boat failed in the first instance then I could return it after the first journey but not after subsequent journeys. Despite questioning the legality of the warranty, I purchased the kayak.
After my first journey, I noticed water in the cavity and contacted them about their returns policy and how to do a leak test. They informed me that as soon as I put the boat in the water then I could not return it. This was in direct contradiction to the advice I was given before purchasing the kayak. After further testing, I assertained that the kayak did not have a leak but was leaking through the screws to the storage compartment which I knew was not waterproof.
According to Australia consumer legislation, a product must perform its intended purpose. For example, a kayak must be able to kayak and not leak on its first journey. Any Australian company cannot void a warranty after using the product for its intended purpose but Kayak2Fish is doing exactly that
Despite the dreadful service from Kayak2Fish, I am actually really HAPPY with my kayak. It suits my needs perfectly and has empowered me to kayak independently.
I really wanted to offer this product as a solution to other petite women but due to the bad service, I can not.
Awesome kayak – I absolutely love my kayak 2 fish yak next gen 11 I can comfortably sit on the water for hours on end fishing and for the price it’s unbeatable awesome stuff guys
Motor mount issues – Just test rode my next gen 2 with motor mount and the 32lb trolling motor. Everything purchased online from Kayaks2fish. Good looking yak except the design of the motor mount mounting system can not contain the rotational torque of the motor at any speed other than slowest. Issue is the only method of controlling the rotational torque of the motor… Read more · 1
is a short M6 bolt through the bracket and tapped into the motor bar. At first use the this design could not stop the motor from rotating and the motor was going to shear the bolt. I had to stop using the motor for fear of damage and personal injury. Being an engineer I have corrected the basic design to a point where I believe it is now fit for purpose and safe to use. Standard bar mount comes with 2 flat plates and 5 bolts, 4 that only hold the flat plate over the motor bar and have no control of the motor bar rotating, except for the short bolt that is through that plate and shallow into the motor bar. I have drilled and tapped both sides of the motor bar very precisely to pick up the encapsualted nut moulded into the kayak in the semicircular recess of the kayak where the motor bar sits, M6 x 40 HT bolts now engage the retaining bracket, the motor bar and the kayak. Although I have not trailled this yet the rigidity of the motor bar is incredibly strong compared to the original design. I did give feedback to Kayak2 fish but as of yet have had no reply. Attached are some picturs of the finished product. If you have this issue what I explained will make sense as will the pictures.
First kayak purchase – First kayak purchase and everything went smoothly (2 days from order to delivery). it seems to me that a good amount of thought went into the design and it hits a sweet spot between the cheaper and more expensive kayaks. as a first timer kayak owner i also appreciated the follow up emails from K2F, the private facebook group and youtube channel. Show details
Great stable Kayak – Purchased 2 kayaks for my wife & I for casual weekend adventures. They sit well on the water. Turns are a little more challenging than on our previous kayaks but may consider the rudder system. Seats are comfortable. Overall very happy with our purchase.
Perfect product – Would highly recommend these kayaks. We purchased two. Our children have enjoyed fishing in kayaks and we’ve enjoyed family days out on them exploring. Great price too
Get set for great pictures – What a great product. Easy to use and I can really get into those hidden areas of local waterways. Tidal changes, water birds and waterfront residences. Show details
EXCELLENT SERVICE AND COMMUNICATION!! – I ordered two kayaks well before Christmas to use on the holidays. Due to no fault of kayaks2fish the kayaks got delayed 3 times and delivery was due the day before they closed for the Christmas break. I was resigned to the fact that we would not be kayaking over Christmas. I received an email very early in the morning to say that the kayaks… Read more
had arrived at the warehouse and I would be advised of when delivery to my place would be when they had booked it with the courier. They arrived that afternoon! Their communication throughout the whole process was excellent and the effort made to deliver the kayaks was outstanding. I would definitely buy off these guys again.
Great price and service by the Kayaks2Fish team – Initially contacted the Brisbane store to enquire about purchasing a fishing kayak as my youngest has developed a passion for fishing and a kayak allows access to "hidden" fishing spots. The customer service provided made me comfortable to go ahead and purchase the Eagle Blue Lagoon 2.5 seater allowing for the lead delivery time to receive the… Read more
product. I was notified via SMS when the kayak arrived and additional pickup details. Since then we have already ventured out to the local creek/watering hole and canals at Bribie Island with no issues as it's a quality product and is very stable on the water. An added bonus is that the oars, seats, straps etc. were included as part of the package. They have also provided extra helpful tips via email to get you up and running on the water and other goodies that can assist with storing and transporting the kayak. Very happy with the purchase and wouldn't hesitate to recommend to others
Perfect nice and light and stable – Purchased Nexgen 9 at Rocklea warehouse very happy with service and supplied motor mount and helped load on to vehicle. Used a couple of times and very stable and light to load and unload. Only problem was all screws were loose and hatches leaked in water. Motor mount was to thick for my T18 watersnake had to plane down to fit. Show details
Amazing Value with Great Service – I bought the 2.5 seat kayak and it is brilliant. I have had absolutely no problems with it. Kayak is very stabke, I often go out with both of my son's and have never felt like cap dozing. I am very happy with my purchase and can highly recommend Kayaks2Fish both for customer service and product. Show details
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Excellent Kayak – Bought our first Kayak and very happy with the service we received and also really enjoy using it in the rivers in western Queensland, very enjoyable just rowing up and down the rivers and very easy to handle. Show details
Love My NEXTGEN 10 MkII – I bought a NEXTGEN 10 Mk II Pro Fishing Kayak from Kayaks2Fish earlier this year. I have attached a Bixby electric motor which is mounted to the rudder and steered with the pedals. This combination is absolutely awesome. Love the yak and love the engine. Kayaks2Fish were great to deal with and have been there for me when I needed follow-up info. Great experience all round. Show details
Great kayaks – Kayaks2fish were very informative, helpful during selection which saved me making mistakes selecting for my children and I highly recommended for quality kayaks Show details
Best early Christmas present ever! – We recently purchased two kayaks from Kayaks2Fish (one for ourselves, and a second one for our good friends). Very easy to order by phone, and we wanted it so badly we drove to Brisbane straight away to pick it up. The staff were helpful, and it was the best price we could find anywhere for a two-person fishing kayak. Had our first paddle the very… Read more
next weekend with our friends (with their Kayaks2Fish kayak)...we all loved it !! The kayak was stable, easy to use, and we felt safe. We would recommend Kayaks2Fish to anybody wanting to get out there and enjoy a relaxing outing on the water!
'Great Experience' – I haven't had my Gen 10 Desert Kayak long so have only been out in it twice ( due to the cold weather ) but was immediately impressed with the construction quality of it and how stable it was in the water, I think it is really good value for money and can't wait to get out in it more on the Brisbane River and surrounding Dams and Lakes around us.… Read more
Still buying the fishing gear which is new to me also, looking forward to Spring but might need a Sun Shade Awning in Summer (the sun is fierce here in QLD summer) LOVE IT!!
Very good kayak – Very friendly staff when purchasing my Osprey 9 and soft roof racks. The employee helped me fit them to the car. Very helpful and cooperative. I would definitely recommend this place for buying your next kayak. Show details
The purchase of my new kayak – I ordered my kayak over the phone and it was very easy and straight forward I got my nephew to pick it up when I got it home I took it straight to the dam for a paddle was very stable and the seat was very comfortable happy. Show details
Awesome Kayak and great service – The kayak I purchased was the Osprey and I am very happy with it. It is great quality and good value for money. Buying form Kayaks2Fish was such a good experience and the staff were very helpful. I definitely recommend them and their products. Show details
Best fishing decision I have made – I went to the rocklea store on a saturday morning.The fellow working there was very good and helpful. He went through the kayaks with me and after purchase helped me to put in the car. Show details
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Hi Mel, we want to extend our sincerest apologies for… Read more