Kayhan Audio

Kayhan Audio

Kayhan Audio
4.1

254 reviews

PositivevsNegative
76% · 19455 · 22%
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Return Claim MadeYes · No
Product Quality
3.2
Shipping
3.0
Brand Manager for Kayhan Audio? Claim your listing.

Reviews

254 reviews
Thewolf
Thewolf4 posts
  Verified

Worst customer experience I've ever had

Don't even bother with these guys, takes ages to send products, will not adhere to promotions, constantly have to follow up inquires for broken promises to be told someone will get back to you, will be going to the accc to lodge a formal complaint, only reason i bought the product was for the promotion, asked to cancel my order and refused to respect my wishes as well. Show details
Product Quality
Shipping
Brett D.
Brett D.Central Highlands and Goldfields, VIC3 posts
 
darren40
darren4027 posts
 

DO NOT BUY

WARNING DO NOT BUY. Son paid $1000 unit for Ford fg. worked for a couple of days then screen went white, paid postage to return for warranty repair where they replaced faulty component. They returned screen whith big scratch. paid to return unit again, recieved new unit, keeps dropping out of car play going back to home screen. Asked for refund as units no good. They reply yes can refund but only $600 out of $1000 paid. These people are ripping consumers off. Hope my warning helps others
Product Quality
Shipping
Michael R.
Michael R.Metropolitan Adelaide, SA2 posts
 

Dodgy product and company

18 months later and still no refund or support on this dodgy product......lawyers and ACCC involved.
i have found a much better product elsewhere ..... please shop around and avoid getting shafted
Simon S.
Simon S.
 

Spammers

Uses Facebook spam tactics for advertising...47 fake profiles requesting to join groups
Damian H.
Damian H.South East Queensland, QLD
 

Too much spam

I don't know anything about their products but the company itself spams audio social media pages even those not involved in car audio. Not a great business practice. Show details
Aaron
AaronAdelaide2 posts
 

Woeful customer service

These are not fully compatible with Ford territory units with front parking sensors no longer working. Installed by a professional installer who has had huge issues with kayhan. Kayhan came up with excuse after excuse and provided woeful customer support. Just avoid them.
Product Quality
Shipping
Neville S.
Neville S.Greater Melbourne (Outer), VIC2 posts
  Fair Incentive

Great help

The after sales help from peter lots of knowledge of the products good job a very happy with the result good on Peter Show details
Quri J.
Quri J.
 

Perfect

This is the best company with the standard Audio machine Show details
Bridie
Bridie3 posts
 

NEVER USE THIS COMPANY!!!

This company recommended a product that did not even fir my vehicle! They took forever to even send it to me and only after me nagging every day did it finally arrive. And then didn't fit... Then I send it back for full refund and that took a very long time to be processed and me nagging about 3 times a day. DO NOT DO IT!! AVOID!!!
Lee B.
Lee B.3 posts
 
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ireneo w.
ireneo w.
 

Perfection of Kayhan Audio

Kayhan Audio's best vital elements makes it best for me choosing it for it affordable prices.. Everyone, try "Kayhan Audio" and thanks me later. Show details
Travis
Travis
  Fair Incentive

Bf Falcon fix

Very helpful Robert Smith was a legend about this . Cheers
Carl S.
Carl S.South East Queensland, QLD
 

Scam company

Same as all you other guys, purchased a head unit for my son, turned up and installed, didn't work so returned under warranty. This was 3 months ago and they just nonsense there way around. Now they will not return the unit or my money. Lodged with accc. Why has someone not caught up with these guys!!
Wayne
Wayne
 

Trash over priced for really low quality product

$1500 for a product worth $200 at best. Super slow delivery as well

Questions & Answers

Andrew L.
Andrew L.

Hi, having issues with my head unit. The touchscreen displays but I can’t navigate via touch. Have to use a USB mouse to select things. All cables and connections are firm and nothing seems cut or pinched. Also did a factory reset with still no luck. Connected via messenger, someone’s seen/read it but no reply.

Sam
Sam  

I’m not a Kayhan rep and couldn’t give any advice on how to reach there “24/7 support line” it’s very poor I had to go through business and consumer services. Sorry

Carolyn
Carolyn  

From my experience your best bet is to rip it out and throw the piece of crap away. Sorry to say you are likely to have ongoing issues forever.

Phil - L
Phil - L

I have a HSV VE SERIES 2 HEAD UNIT and have not been able to make calls since completing a factory reset as advised by Kayhan. They have sent through 8 different software updates over the past four months, but nothing has changed, Bluetooth Mobile calls are just completely full of static whether incoming or outgoing. They refuse to replace and are just requesting I remove it from my dash and send it back for them to look at. It's 5 months old, I've had the Bluetooth static issue for four months, only one month after installing it.
I don't know what to do, I'm completely over it... $2000 wasted.

david.larrigan
david.larrigan

Kayhan head until version 5 have no sound out of the speakers

Phil - L
Phil - L  
See all Kayhan Audio questions

Details

CategoryOnline Shops and Vehicle Accessories & Parts Shops
Offers Free Standard Shipping No
Type of Products OfferedCar Parts & Accessories
Offers Fitting / ServicingNo
Visit official website

Contact info for Kayhan Audio

Mon9:00 am - 6:00 pm
Tue9:00 am - 6:00 pm
Wed9:00 am - 6:00 pm
Thu9:00 am - 6:00 pm
Fri9:00 am - 6:00 pm
Sat9:00 am - 6:00 pm
SunClosed
  • ABN: 51799255761

Extra Information

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