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Kelvinator KTM5402 (536L, Top Mount)
KTM5402WARH (White, Right Door), KTM5402WALH (White, Left Door), KTM5402AA (Arctic Silver)Brad W.Pilbara, WA
Careful, just another Chinese product
I put allot of effort into trying to find a fridge not made in china.
I was surprised to see when looking in store that the sticker inside the fridge said made in Thailand.
I bought this fridge based on this information.
Unfortunately when I got the fridge home I noticed that the compressor was labelled
jia Xipera compressor company China.
If I had known this I would have purchased a Japanese made Panasonic.
The concerning part of this is the compressor is the heart of a refrigerator, I actually paid extra for this fridge compared to clearly labelled Chinese made fridges. E.g LG.. SAMSUNG..Hisense..Haier...Fisher & Paykel.....Read more
And the warranty is actually less than some of the other Chinese brands.. Better labelling would be better for the consumerPurchased in November 2020 at RetraVision for A$995.00.
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DilipSydney, NSW
- KTM5402WARH (White, Right Door)
- Verified purchase
Very Disappointed
I brought this fridge at Bing Lee on November 2017 ago brand new. Worked fine for 2 and 1/2 years and now the fridge stopped working. Called to repair person for couple of times and suggested to turn off for 48-72 hrs and did the same as per his advice but it doesn't work at all. Doesn't form ice in the freezer at all. As per his suggestion I removed the door tray, (which is factory fitted at time of purchase) as it can interfere with air circulation. Did what was told but the freezer does not work anymore. .
Purchased in November 2017 at Bing Lee Physical store for A$768.00.
1 comment
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MarkPerth, WA
Very disappointed. 2/ 1/2 years old and freezer does not work.
Purchased this fridge/freezer 2 1/2 years ago brand new. Worked fine for 2 and a half years, then the freezer stopped working. Repair person checked and as soon as he saw the fridge, stated he knew what the problem was. The fan at the back of the freezer ices up and stops working, which he advised was a common fault with this model. He advised us to turn the fridge off for 48 hours, to allow the ice to defrost and free the fan. Also suggested we remove the door tray, (which is factory fitted at time of purchase) as it can interfere with ai...Read more
r ciculation. Did what was told but the freezer does not work anymore. General expectation is that this type of product will last longer than 2 and a half years (Warranty is 2 years) We previously had a Westinghouse fridge/freezer which lasted for over 25 years,Purchased in December 2017 for A$700.00.
1 comment
ELECTROLUX ..Kelvinator
Hi Mark
Linda from Electrolux here.
We would appreciate the opportunity to discuss the concerns you have raised.
If you wish to discuss this further please feel free to contact me at customercare@elec... Read more
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TerrySouth East Queensland, QLD
Very noisy!!
We bought this fridge at Joyce Mayne, very disappointed with the noise level, we can hear it through the wall whilst watching TV in the evening! Also, the setting has to be on the highest level to keep food cool in the fridge or completely frozen in the freezer.
Purchased in March 2020 at Joyce Mayne Physical store for A$850.00.
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KazPerth, WA
- 3 reviews
Very Disappointed - Faulty
Received on 28 January 2020. Barely lasted five weeks and the freezer had stopped working due to a gas leak. Lost $200 worth of food and had to take two days off work as a Nurse, one waiting for a technician to see what was wrong and the second for a new replacement to be delivered. Now I can't restock properly due to the Coronavirus outbreak and the supermarket shelves having limited restrictions or nothing at all! Fingers crossed that the same thing won't happen again as I do like the layout and size. Staff were as helpful as they could be under the circumstances.
Purchased in January 2020 at Harvey Norman for A$849.00.
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EJAGreater Melbourne (Metropolitan), VIC
- 3 reviews
- 1 like
Disappointing purchase
Fridge is well below expectation, have it on the coldest setting and still my drinks aren’t cold. Had it replaced within a week and the replacement isn’t any better.
Drawers and shelves feel flimsy, won’t last long in my opinion.
Controls are confusing and don’t seem to have much variance.
Fridge is a good size but very disappointing nevertheless.
Purchased in January 2020 at The Good Guys for A$849.00.
1 comment
ELECTROLUX ..Kelvinator
Denise from Electrolux here.
We are sorry to hear you are experiencing problems with your fridge.
We would love the opportunity to discuss the concerns you have raised with fridge.... Read more
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Nermi KurtGreater Melbourne (Outer), VIC
- 2 reviews
- 3 likes
Salesman
A sailsman not interested in selling. Posiblly not interested in the job or too well. Called a salesman to eplaine and sell the product. After telling us the delivery and product not store LEFT.
1 comment
Visted Store "Good Guys- Essendo DFO " for the above experience.
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ElleSouth East Queensland, QLD
- 6 reviews
Great fridge on a budget
This is a great fridge that was on of the cheaper on the market for it's size, but we have no regrets. It is spacious and well set out inside. I purchased some drawers on wheels from kmart and now this fridge is as organised as any of the more expensive options - and better yet, the deep, wide shelves are very versatile and my drawers are removeable. The glass shelves make it easy to clean and easy to see what's in the fridge. The crisper is a little awkward to open, but manageable. Many reviews complained of a loud motor noise but we haven't found this to be an issue.
Purchased in November 2018 at Harvey Norman Retail Stores for A$688.00.
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RickSydney, nsw
- 46 reviews
- 38 likes
Very roomy, easy to clean, and quiet!
Very roomy, easy to clean, runs quiet and the door alarm comes in very handy as I am always leaving the door open. The only down side which is not a deal breaker but more of an inconvenience is the door shelving is a poor design for holding items such as 1.5 liter water bottles, often times they spill or tip over when opening the fridge door, however this is the case in almost all kelvinator fridges. The simple solution is taller shelving, problem solved, designers should be forced to use their fridges as punishment LOL
Purchased in August 2019 at Harvey Norman Retail Stores - Appliances.
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SophieMetropolitan Adelaide, SA
- 5 reviews
- 1 like
- KTM5402WARH (White, Right Door)
- Verified purchase
Great value for money!
The fridge we bought before this was from Gumtree for $150, so it was always going to be a step up. But it's such a clean and sleek design, very quiet, energy efficient, and there's so much space in both the fridge and freezer. Temperature control is great (in both winter and summer), and I haven't had any issue with veggies freezing like I have had in the past with other fridges.
If I had to pick a couple of small issues with it, it's that there's no top drawer/compartment to keep dairy or cheese (we just went to Kmart and bought a plastic box to keep these in which we store at the top), and the freezer doesn't have a designated ice tray to keep loose ice in.
Other than that, can't fault it!
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RabhawCentral West, NSW
- 12 reviews
- 12 likes
Fantastic Fridge
This fridge is reliable with the temperature in all compartments. I like the fact that it is an upside down fridge. The doors are heavy but easy to open. However if you open the freezer then close it, you have to wait a few seconds before you can open the fridge which in my opinion is a great idea.
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Saddle SawRural SA
- 5 reviews
- 7 likes
- KTM5402WARH (White, Right Door)
- Verified purchase
Worked well for 2 days, then noises, then stopped cooling and defrosted.
Like others buying this fridge it was ok when first started. I checked that it cooled ok and froze ok before transferring things into the fridge and freezer. It was getting VERY hot on the exterior left side just above centre, which was odd, but that's where the motor is, not at the bottom, so I gave it some extra space around the sides which is a pain, but I did it.
The fridge door shelves are fabulous. Deep and wide and on slides so you can set them up to use them as you need, and they are strong and hold a lot. But the temp settings...Read more
are on the rear panel, where you have to drag everything out of both the freezer and also the fridge to get to them. Bad design, Also bad design is NO LIP on the back of the glass shelves to stop things being pushed back too far to the rear, which affects cold air circulation, and the shelves themselves go back too far. As soon as I loaded the food and frozen stuffs into the fridge it started making an awful clanging sound when starting up. And starting up constantly. NOTE: The food was COLD when it went in and the freezer food was already frozen rock solid from a chest freezer so it did not have to work hard to cool things. But it would CLANG RATTLE start up every 20 minutes or so then go quieter once started. Including through the night. Cue being jolted awake by the CLANG RATTLE start up 7 or 8 times......every night. Day 5: I moved the temp control to where it says it should be (in the book) for both the fridge and the freezer for summer use, because we had some hot weather coming in. Day 6: Nothing in the fridge is cool, and to my horror I opened the freezer to find the temp was above zero and FRIDGE temp not freezer temp. Most things had either melted or defrosted and the air coming out of the vents was barely cool, and certainly not COLD. I threw the thermostat over to COLDEST on both. The fridge part started, the freezer didn't. Not happy jan.1 comment
ELECTROLUX ..Kelvinator
Hi Saddle Saw,
Marina from Electrolux here.
We are sorry to hear you are experiencing problems with your Kelvinator. ... Read more
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AnnoyedMelbourne
- 2 reviews
- 4 likes
Can’t get freezer to freeze the food
The temp controller is unsatisfactory. I followed the instructions and it hasn’t frozen the food. I had to throw the ice cream out as it was soft and runny. Apart from that it seems ok but I didn’t Just buy a fridge. I’m actually quite annoyed that I have to shove everything in deep freezer now
2 comments
ELECTROLUX ..Kelvinator
Hi Annoyed
Linda from Electrolux here.
We are sorry to hear you are experiencing problems with your fridge... Read more
Hi Linda. As I only had the unit for about 1 week and afew days, the store offered to replace it. I chose to go a completely different product and brand. I was also told that I was the second person t... Read more
o get a bad refrigerator. So obviously a bad batch. When I mentioned if I get compensated for the food that spoilt, seems like no one wanted to know.Similar opinion? Write a review on ProductReview.com.au!
Emrobbo23
- 8 reviews
- 11 likes
Amazing
Shelves are spacey, easy to clean, looks goods. Was going to get the same sized Westinghouse, but was over $100 more and the only real difference was an egg tray and lids on the small shelves in the door. Am very happy with this fridge. Freezer works well, I also like the fruit and veg drawer design
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Dba
- 9 reviews
- 1 like
- KTM5402WARH (White, Right Door)
- Verified purchase
So happy with it!
It does maintain a consistent temperature! Infact, our veggies remain fresher for much longer than in our old fridge! I've got a cauliflower in there right now that's been there for about 10 days (I should probably cook it soon) - still looks fresh!
The freezer freezes like it should. The shelves are wide and deep. The hight and placement of nearly all shelves, including those on the door, is adjustable.
My only complaints are that
- there is no separate compartment for the ice (though it comes with an ice cube tray, I have to balance ...Read more
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Zac WCentral West, NSW
- 9 reviews
- 1 like
Simple easy to use basic fridge
This fridge is a very simple basic fridge nothing fancy but a fridge is to cool your food in the fridge and freeze in the freezer in very happy with it would recommend this fridge. It’s a big and practical I’ve notice my energy bill has came down a bit.
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Reviewer1952South East Queensland, QLD
- 11 reviews
- 4 likes
Not recommended
This fridge aesthetically is horrid. The front panels look dented around each edge. The sides panels don't match and the whole thing looked old when delivered. The inside s OK, with nice glass shelving that is anti spill, but the crisper simply won't open without being wrenched, which I am sure will break it eventually. You also can't take it out easily to clean. Cooling performance seems reasonable. The freezer is just adequate in size. But the fridge is a big object in the kitchen and the rippling of the metal panels, which is difficult to see in a showroom, but very evident in the sunlight, makes it an eyesore. There are better choices if aesthetics are your primary consideration.
1 comment
ELECTROLUX ..Kelvinator
Hi Rosy1952,
Rumana from Electrolux here.
We are sorry to hear you are experiencing problems with your KTM5402WA-RH.... Read more
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BerberSydney
- 14 reviews
- 13 likes
Great and affordable Fridge
This fridge is not flashy and doesn't have all the bells and whistles, but it is a great one. It is spacious, quiet and does the job properly.
I am happy with my purchase, so far so good
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WilliamMetropolitan Adelaide, SA
- 7 reviews
- 2 likes
Very nice product with budget options available
Bought this fridge from JB-Hi Fi, works very well and fits perfectly into our kitchen. The handle of door designed at the side of the door also makes opening of it easier. It is occasionally making noise of liquid flowing, but mostly a quiet fridge and keeps the ice-creams solid. With it, enjoying a cool beer in summer is fabulous. Plus, the aircon we use is of the same brand.
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Audienne WDarling Downs, QLD
- 10 reviews
- 2 likes
Love the product.
It maintains a good temperature in all compartments and the food is always fresh. The freezer section is a good size which is a plus. The shelving has just the right amount of space. It runs very quiet and easy to clean with minimum fuss. The fridge is just the right size and suits perfectly.
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Questions & Answers
Mauriceasked
My kelvinator ktm5402wa fridge isn’t freezing & the fridge isn’t cooling as I would like , the temperature control is confusing, where should the dial be to make it cooler? At the “colder“ or “less colder “ ?
3 answers
Yes I know the settings seem to be the opposite of what it says in the book. If you push the slider towards the left it is the colder setting. I had to put my freezer all the way to the left or it was not cold enough. My fridge one at the moment with cooler weather is in the middle. Hope this helps. I find my fridge very noisy, I can hear it through the wall! Is yours noisy?
Send it back if you can and replace with another model /brand. I wish we had...
Otherwise as Terry said.
Hi , & thanks for your responses,
It can sometimes be noisy, I have put the dial to the far left where it says “colder” , we’ll see how it goes , the booklet says to put it to the far right where it says “less cold “ , very confusing
Sacha C.asked
My fridge is not cooling. Freezer isn't freezing. I tried overnight to adjust different temperature settings. Not blowing any cold air at all
2 answers
My brand new fridge/freezer stopped freezing after 7 weeks. It turned out to be a gas leak. It has now been replaced by another new one nearly two weeks ago. Will wait and see how this one goes!
You will probably need a technician to come out to inspect it.
ELECTROLUX ..Kelvinator
Dear Sacha C.,
Zaida from Electrolux here.
We would appreciate the opportunity to discuss the concerns you have raised about your appliance.
If you wish to discuss this further, please email customercare@electrolux.com.au with Ticket Number 1345211, include your name and number, and we’ll be in touch.
Thank you.
Gregasked
what is the weight
No answers
Details
Category | Top Mount Fridges / Refrigerators | Top Mount Fridges / Refrigerators | Top Mount Fridges / Refrigerators |
---|---|---|---|
Price (RRP) | A$1,299.00 | A$1,549.00 | A$1,299.00 |
Dimensions | 1718 x 796 x 641 mm | 1718 x 796 x 641 mm | 1718 x 796 x 641 mm |
Energy Rating | 3.5 star(s) | 3.5 star(s) | 3.5 star(s) |
Household Size | 5+ people | 5+ people | 5+ people |
Features | Door Alarm and Frost Free | Door Alarm and Frost Free | Door Alarm and Frost Free |
Colour / Finish | White | Arctic Silver | White |
Handle Type | Recessed | Recessed | Recessed |
Shelf Material | Glass | Glass | Glass |
Number of Shelves | 4 | 4 | 4 |
Number of Fruit & Vegetable Bins | 1 | 1 | 1 |
Door Hinge | Right | Right | Left |
Manufacturer Warranty | 2 year(s) | 2 year(s) | 2 year(s) |
Capacity | |||
Total Capacity | 536 L | 536 L | 536 L |
Fridge Capacity | 380 L | 380 L | 380 L |
Freezer Capacity | 141 L | 141 L | 141 L |
Release date | Aug 2015 |
- MPN: KTM5402AC
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ELECTROLUX ..Kelvinator
Hi Dilip,
We would love the opportunity to discuss the concerns you have raised. If you wish to discuss this further, please feel free to contact me at customercare@electrolux.com.au attention Zaida Ticket Number 1586891. Thanks ZaidaZaida from Electrolux here.
We are sorry to hear you are experiencing problems with your fridge.... Read more