10 questions from our users
My kelvinator ktm5402wa fridge isn’t freezing & the fridge isn’t cooling as I would like , the temperature control is confusing, where should the dial be to make it cooler? At the “colder“ or “less colder “ ?
Yes I know the settings seem to be the opposite of what it says in the book. If you push the slider towards the left it is the colder setting. I had to put my freezer all the way to the left or it was not cold enough. My fridge one at the moment with cooler weather is in the middle. Hope this helps. I find my fridge very noisy, I can hear it through the wall! Is yours noisy?
Send it back if you can and replace with another model /brand. I wish we had...
Otherwise as Terry said.
My fridge is not cooling. Freezer isn't freezing. I tried overnight to adjust different temperature settings. Not blowing any cold air at all
My brand new fridge/freezer stopped freezing after 7 weeks. It turned out to be a gas leak. It has now been replaced by another new one nearly two weeks ago. Will wait and see how this one goes!
You will probably need a technician to come out to inspect it.
Dear Sacha C.,
Zaida from Electrolux here.
We would appreciate the opportunity to discuss the concerns you have raised about your appliance.
If you wish to discuss this further, please email firstname.lastname@example.org with Ticket Number 1345211, include your name and number, and we’ll be in touch.
what is the weight
My fridge is brand new 2017 /2018 Xmas time from good guys KTM5402 My fridge isnt staying cold & freezer over frosting....??? What can i please do to fix this thanks kindly
It sounds like your thermostat is not working properly. It should still be under warranty. Contact Kelvinator.
Julie from Electrolux here.
We are sorry to hear you are experiencing problems with your Fridge
We would love the opportunity to discuss the concerns you have raised with your fridge
If you wish to discuss this further please feel free to contact me at email@example.com Ticket Number 1142460.
does this product come with the doors opening on the opposite side?
do you have this product in a left door
Is this a good fridge? the price is too good to be true for 536L.
Does anyone else's fridge get excessively hot on the left side near where the motor sits? Mid way up roughly, not at the bottom. Mine gets roaring hot. It's like touching a heater, not a fridge exterior.
What is the efficiency of this refrigirator?
Is this electronic?
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