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Kelvinator 536L Top Mount KTM5402 Series Questions & Answers
KTM5402WARH (White, Right Door), KTM5402WALH (White, Left Door), KTM5402AA (Arctic Silver)10 questions from our users
Mauriceasked
My kelvinator ktm5402wa fridge isn’t freezing & the fridge isn’t cooling as I would like , the temperature control is confusing, where should the dial be to make it cooler? At the “colder“ or “less colder “ ?
3 answers
Yes I know the settings seem to be the opposite of what it says in the book. If you push the slider towards the left it is the colder setting. I had to put my freezer all the way to the left or it was not cold enough. My fridge one at the moment with cooler weather is in the middle. Hope this helps. I find my fridge very noisy, I can hear it through the wall! Is yours noisy?
Send it back if you can and replace with another model /brand. I wish we had...
Otherwise as Terry said.
Hi , & thanks for your responses,
It can sometimes be noisy, I have put the dial to the far left where it says “colder” , we’ll see how it goes , the booklet says to put it to the far right where it says “less cold “ , very confusing
Sacha C.asked
My fridge is not cooling. Freezer isn't freezing. I tried overnight to adjust different temperature settings. Not blowing any cold air at all
2 answers
My brand new fridge/freezer stopped freezing after 7 weeks. It turned out to be a gas leak. It has now been replaced by another new one nearly two weeks ago. Will wait and see how this one goes!
You will probably need a technician to come out to inspect it.
ELECTROLUX ..Kelvinator
Dear Sacha C.,
Zaida from Electrolux here.
We would appreciate the opportunity to discuss the concerns you have raised about your appliance.
If you wish to discuss this further, please email customercare@electrolux.com.au with Ticket Number 1345211, include your name and number, and we’ll be in touch.
Thank you.
Gregasked
what is the weight
No answers
Rebecca N.asked
My fridge is brand new 2017 /2018 Xmas time from good guys KTM5402 My fridge isnt staying cold & freezer over frosting....??? What can i please do to fix this thanks kindly
2 answers
It sounds like your thermostat is not working properly. It should still be under warranty. Contact Kelvinator.
ELECTROLUX ..Kelvinator
Hi Rebecca
Julie from Electrolux here.
We are sorry to hear you are experiencing problems with your Fridge
We would love the opportunity to discuss the concerns you have raised with your fridge
If you wish to discuss this further please feel free to contact me at customercare@electrolux.com.au Ticket Number 1142460.
Mikeasked
does this product come with the doors opening on the opposite side?
1 answer
hi my fridge isnt staying cold & freezer over frosting & only a new KTM5402WA bought 2017 what can i do about this problem Thanks kindly
Mikeasked
do you have this product in a left door
No answers
Lazy guyasked
Is this a good fridge? the price is too good to be true for 536L.
1 answer
I find it to be a very good fridge never had any issues with it, you won't regret buying one.
Saddle Sawasked
Does anyone else's fridge get excessively hot on the left side near where the motor sits? Mid way up roughly, not at the bottom. Mine gets roaring hot. It's like touching a heater, not a fridge exterior.
No answers
Ivann Aldayasked
What is the efficiency of this refrigirator?
David Casked
Is this electronic?
3 answers
Sorry I don't know what you mean by electronic.
Not to my knowledge its just a normal electric fridge.
It has a system that "senses" outside temp as well as inside temp rather than a traditional thermostat which will start it up until it reaches the desired temp. Basic fridge, not a smart fridge and no remote function though if that's what you were asking.
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