2Kent Removals & Storage

Kent Removals & Storage

 Verifiedkentremovalsstorage.com.au
4.2

1,044 reviews · Statistics

PositivevsNegative
80% · 831191 · 18%
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Rates and Fees
3.4 (155)
Job Satisfaction
3.4 (184)
Timeliness
3.5 (171)
Customer Service
3.0 (32)
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Reviews

Kent Removals & Storage1,044 reviews
Rosie R.
Rosie R.
  Verified Removals
Rates and Fees
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Giannis L.
Giannis L.NTDarwin, NT
  Verified Removals

AVOID!!!

Had my items picked up first week of June 2023.Arrived in Greece first week of February 2024!!! to realize that two boxes ( metallic tool boxes full of expensive tools) where missing. Still under investigation. Called multiple phone numbers just leaving messages without any respond. STAY AWAY!!! Show details
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while
while
  Verified Removals

Made the move so much easier

Kent did a great job on my recent move. I self-packed the boxes, and engaged Kent to get things out of the old apartment and into the new one. Friendly and efficient movers, and good communication from the team doing the coordination end. The second end of the move involved a fair distance and some stairs including a fridge and washer, and they scheduled in a good sized team and got it all done and set up really quickly. Would use again. Show details ·  1
BeeDee
BeeDeeVICGreater Melbourne (Inner), VIC4 posts
  Verified Storage

Lost boxes

Disastrous experience, Kent’s lost 10 boxes which were in storage - a nightmare, expensive and like the great flying kangaroo, overpriced, sloppy & appalling service .. and at the end of it all make NO EFFORT on rectification Show details
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kerrylfaure
kerrylfaure
  Verified Removals
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Gary L
Gary L5 posts
  Verified Removals

Unreliable and expensive - stay away!

Both my elderly parents and myself recently used Kent and we found them to be unreliable, lacking in communication (very frustrating when you're waiting around for 5 hours with no one to call), and they do not take ownership of lost items and breakages. The insurance they offer is also a waste of money (akin to bank mortgage insurance). I will be taking them to the insurance ombudsman and fair trading, but in the interim, find a reliable, trustworthy local removalist to deal with and stay clear of this mob! Show details
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Sarah T.
Sarah T.QLDSouth East Queensland, QLD2 posts
  Verified Removals
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Helen V.
Helen V.VICGreater Melbourne (Inner), VIC
  Verified Removals
Rates and Fees
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Rebekah
Rebekah2 posts
  Verified Removals

Awful experience! Avoid this company!!

Don’t trust Kent removals - as soon as they got our money the service was terrible. Made us pay $800 extra for our own carton but things were lost and didn’t turn up on time.
Then we paid $1090extra for a packing and unpacking service. The packing service broke and lost our things and the unpacking service never turned up. We paid over $8000 to Kent Removals and after 5 weeks of time wasting correspondence they offered only $592 reimbursement and worse they threatened me if I didn’t take their offer in 48hrs they would close the case. I have now asked for some more time to consider my options but they have stopped responding. Please save yourself some stress and avoid Kent Removals. It has been and still is such a terrible experience!!! Show details
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Pidz W
Pidz W
  Verified Removals

Still waiting for our things - lost in transit?

Terrible terrible terrible. Waiting at our property for our 3-bed house furniture and belongings for three days now and still no ETA on when it is arriving. Was meant to arrive on Tuesday 12 December, it is now Friday and no updates from Kent. Sitting on the steps and sleeping on the floor is getting depressing. Nobody has even contacted us. We are 4 hours from our original destination and concerned our entire shipment has been misplaced. Awful service from Kent. Shame. Show details
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josephine C.
josephine C.QLDSouth East Queensland, QLD
  Verified Removals

Excellent service...thank you

My move was 1000km, so much could go wrong as happened with a previous removalist. One carton didn't arrive with the rest , but was promptly located and delivered. There was very little damage compared with the previous removalist which damaged just about everything. I was duly compensated by Kent and am very happy to recommend their service, especially for long distance. Show details ·  1
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Mitul Kumbhani
Mitul Kumbhani
  Verified Removals
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Pawan P
Pawan PVICGreater Melbourne (Inner), VIC
  Verified Removals
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Elle
ElleVICGreater Melbourne (Inner), VIC
  Verified Removals

Great experience

Kent were fantastic and did a great job on our recent interstate move from QLD to VIC. The guys arrived on time in both locations, worked very efficiently and there were no delays with the quoted turnaround time.

All of our furniture and belongings arrived in perfect condition including our marble dining table which we had decided not to crate. My partner has also previously used Kent and had a great experience with them too. Show details ·  1

Stephanie
StephanieVICGreater Melbourne (Inner), VIC4 posts
  Verified Removals

Do Not Use Kent!

The movers did not wrap one item of furniture for protection, which they have denied. The amount of things which were banged and knocked was terrible. They had a complete lack of care for our belongings and we had several pieces of furniture damaged. When we complained to head office they washed their hands of everything! Show details
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Questions & Answers

Aj W.
Aj W. · Kent Removals & Storage

Hey guys I’m 15 years of age am looking for a job in the Wodonga vic area was wondering if you guys are hiring if so please contact me on : +61 478 692 826

Kent Removals & Storage
Kent Removals & Storage   DM   
Girish V.
Girish V. · Kent Removals & Storage

what is the difference between kent and truck and 2 men and other smaller removalist service

KFB
KFB  

Don't know -haven't used Truck and Two Men. Smaller companies don't do interstate moves

John Black
John Black  
Kent Removals & Storage
Kent Removals & Storage   DM   
Jo De Ceerie
Jo De Ceerie · Kent Removals & Storage

Hello, could I please get a quote to move the contents of a 3 bedroom house in Croydon, to an address in Sale Victoria, January 10th or 11th?

Kent Removals & Storage
Kent Removals & Storage   DM   

Hi Jo De Ceerie Thank you for contacting us. Could you kindly email us directly at marketing@kentrelocationgroup.com

Alternatively visit external link

Jennifer,
Kent Customer Care Team

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Details

Compare all Kent Removals & Storage listings
CategoryFurniture RemovalistsFurniture Removalists and Storage Providers
Services OfferedInternational Removals, Interstate Removals and Local RemovalsStorage
LocationsNSWACT, NSW, NT, QLD, SA, TAS, VIC and WA
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Contact info for Kent Removals & Storage

  • ABN: 54712591719 and 79005040200

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