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Kinetic Super

Kinetic Super

1.1 from 45 reviews

Reviews

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(43)


    Less than 1 star really

    published
    1 comment
    Kinetic Super
    Kinetic S.Kinetic Super

    Reeftip

    ReeftipGold Coast

    What a bunch of crooks!

    published

    This fund strip mined my brothers super funds held by them.
    It took me 2 years of trying to get them to release the funds to roll into our SMSF.
    I cannot say enough bad things about this pack of thieves.

    1 comment
    Kinetic Super
    Kinetic S.Kinetic Super

    Amanda A

    Amanda AMelbourne

    • Verified customer

    Still bad

    published

    After several attempts (three years) to get my late husbands Kinetic Super fund there is still no resolution.

    Today, Kinetic Super have sent my three sons letters in relation to my deceased husbands super. For what reason I'm not sure. As if my children haven't had enough to tolerate.

    I feel for the other members trying to get their funds. I think a class action might be in order and a letter to the Superannuation Complaints Tribunal.

    1 comment
    Kinetic Super
    Kinetic S.Kinetic Super
    Nu Nu

    Nu NuSydney

    • 3 reviews
    • 2 likes

    From bad to worse!

    published
    2 comments
    Kinetic Super
    Kinetic S.Kinetic Super
    Nu Nu
    Nu Nu

    Illegitimate Use of Money

    published
    1 comment
    Kinetic Super
    Kinetic S.Kinetic Super

    Jenna

    JennaSydney

    • 2 reviews
    • 5 likes

    Terrible

    published
    1 comment
    Kinetic Super
    Kinetic S.Kinetic Super

    Packo88

    Packo88Lawson

    • 2 reviews

    This Company Is a Bad joke

    published

    Just try and remove the "Opt Out" Insurance. WOW what an issue.
    i do all the right things and they finally (after threatening to transfer) they get back to me and say they never received a completed and signed insurance Cancellation Form. If they cared to look back on the email they responded to they would of seen it attached 1 month prior. I am just amazed how they seem to respond to this review page faster than to their own correspondence.
    Over to you Kinetic. Cant wait to hear the dribble.

    1 comment
    Kinetic Super
    Kinetic S.Kinetic Super

    Magz

    MagzBrisbane, Queensland

    • 5 reviews
    • 2 likes
    • Verified customer

    What's in a name?

    published

    Apparently, a whole lot of red tape and beaurocratic run around is what's in a name. Have been trying to change my name with this company since 2016. Have submitted documentation twice, and now about to submit it a third time.

    Kinetic claims that I submitted uncertified documents (untrue), that I sent documents without any cover letter or change of details form (more untruths) and that I can't roll out of their fund until I resubmit EVERYTHING again to get my name changed in order to roll out.

    I'm doing this yet again, keeping copies of everything for my records and if this isn't resolved this time, taking my case to the ombudsman.

    If I could give them 0 stars, I would.

    Avoid!

    2 comments
    Kinetic Super
    Kinetic S.Kinetic Super
    Kinetic Super
    Kinetic S.Kinetic Super

    Hi Magz. This is to confirm that we have received your email and have forwarded it to appropriate person to handle this for you.

    Thanks,
    Kinetic Super


    Lou

    LouAdelaude

    • 3 reviews
    • 7 likes

    How is this particular company still operating?

    published
    1 comment
    Kinetic Super
    Kinetic S.Kinetic Super

    Will be going to the ombudsman

    published

    Last year an employer must have ignored my request form for my own super contributions and set up an account with Kenetic.
    I only just found out when I went to do my tax and noticed I had $2700 in an account- I rolled it over immediately and after a week I got an email from my super account saying they've received the payment- of $780 !!!!! What the hell! I've heard of exit fees before but this is dishisting!!!!
    Hope you like going to court over $2000 because I work in complaints and know for a fact you should never let an injustice slide! So disgusting!!!!

    1 comment
    Kinetic Super
    Kinetic S.Kinetic Super

    Ula

    UlaSydney

    • 2 reviews
    • 6 likes

    It's been 3 years

    published

    My sister passed away just over 3 years ago and we've filed for her super cause my parents are her next of kin but they keep sending us out the same form to fill out and re-fill out over and over again cause they've "lost it". Like come on, it's been three years already... do you not have sympathy for family members who have lost loved ones?

    1 comment
    Kinetic Super
    Kinetic S.Kinetic Super

    peter atherton

    peter athertonSouth East Queensland, QLD

    • 15 reviews
    • 15 likes

    Hopeless and useless

    published

    My super has been mismanaged and the auditing is not streamlined, I have to chase everything up and they don't return my calls!

    1 comment
    Kinetic Super
    Kinetic S.Kinetic Super

    Geo

    GeoMetropolitan Adelaide, SA

    • 3 reviews
    • 3 likes

    You've got to be joking!!

    published

    Employer opened a super fund with these people without my knowledge April 2016. My employer paid super into my nominated fund until I ceased employment. Received a letter saying welcome to Kinetic in May 2017. Apparently my employer had neglected to make a payment into my nominated fund, so put it in this one. Rang Kinetic who said they received a payment of $270, but it was all gone because they backdated insurance premiums to 2016. They said they would have taken more out, but there were no funds left!!

    Question must be asked, would they have paid my insurance out if I had died and the premium was paid a year later? I don't think so!!

    Avoid at all costs... or you will just lose everything.

    1 comment
    Kinetic Super
    Kinetic S.Kinetic Super

    It's been 3 years since my fathers death we are still waiting!!!

    published

    Terrible still waiting and they keep stalling, tell me something different every time I ring and still charging my dead father fees....

    3 comments
    Kinetic Super
    Kinetic S.Kinetic Super
    Richards
    Richards

    I ring every week I don't see the point!
    I feel we are just getting the run around and it's making it very difficult to grieve.

    Kinetic Super
    Kinetic S.Kinetic Super

    Thieves

    published

    My contributions whittled down to nothing. I was shocked. Never chose the fund but an employer did.

    Thieves. Belong in jail.

    1 comment
    Kinetic Super
    Kinetic S.Kinetic Super
    Jmocha

    JmochaQueensland

    • 7 reviews

    Good luck with your retirement

    published
    1 comment
    Kinetic Super
    Kinetic S.Kinetic Super

    If I could give a Zero, I would.

    published

    I had no choice but to go to them as recruitment super changed to them. I went from $6500 to $0 and a closed account in less than 2 years. Ive bee trying to do a TPD claim and they have stalled for 2 years and literally ignore all phone calls and havent even put claim in with CommInsure. I swear they are a fraudulent fund! Waiting for the "Kinetic is an extortion fund" News headline.


    meinnob

    meinnobBrisbane

    • 2 reviews
    • 3 likes

    Terrible

    published

    Don't Use. They won't release my money. Even though I have supplied all their forms. They say they lost them. So I have to refilled and resend.

    March 9th 2017 Update: Still waiting

    It's a month since my last review. I still have not had a successful outcome. They send emails asking for the information I have already supplied I give them what they want and they still ask for the same thing again and again.


    Stole my entire contribution upon opening the account!

    published

    My initial contribution of $74 from a part time job wasn't paid until January 20. They backdated their fees to November 11 (when I started with my employer on a part time basis) and deducted an insurance premium I didn't agree to or was advised of. Their fees totaled $73.34. I got a letter that my account had been opened with them on January 9 but by the time of my call in late January, all my funds were gone. The silly thing was that I had been thinking of consolidating all my super with them. AVOID! These guys are thieves.


    Nady

    Nady

    • 3 reviews
    • 10 likes

    Con artists who steal money

    published

    They charge ridiculously high fees and insurance you don't want. Have whittled my fund down to nothing. They claimed couldn't find my account when I applied to take what little of my super was left. Now it's with their Trustee - terrible, stay away and if you are temping take the time to go with another firm it will save you money in the long run.


    Page 1 of 3

    Questions & Answers

    Zeljka Donna Abraham

    Zeljka Donna Abrahamasked

    I have found old paperwork, would like to know if im still a member?... Zeljka Donna Abraham dob.. 18.10. 61

    No answers

    Syed

    Syedasked

    I am currently with kinetic super after reading all the reviews i am considering to switch to another fund. Please suggest which one is good.

    6 answers
    meinnob
    meinnob

    Colonial Mutual, First Choice Super

    Nady
    Nady

    Hi Syed. I have found Sunsuper to have pretty reasonable fees and be easy to deal with. But can't make any specific recommendations other than Kinetic are terrible take your money and run!

    Mat
    Mat

    Yes.. if you haven't already, switch! I, along with 10's of 1000's of others have been severely mistreated. Look at the reviews. I can assure you that Kinetic are the only Superannuation company in Australia with this amount of complaints.


    Get an answer from our members and Kinetic Super representatives

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