Alex has done a perfect job and provided very good solution we are very happy with his services. Absolute recommend Him
Alex has been very professional and provided nice suggestions for us to choose. Very friendly and he even offer to do some testing for us free of charge. I really appreciated his help on this job.
The reviewer stated that an incentive was offered for this review
Good job on gas line but damage left to site took months to repair
In April, king and sons came to my place due to a large gas leak. In the process of doing the job they accidentally hit some water pipes. This led to them smashing up my pathway and doing a poor repair job to the water pipes, having a “she’ll be right” attitude rather than repairing the pipes professionally. Whilst the pipe is now encased in cement, the pathway took three months for them to repair. However, the gas pipes they put in have been a good job
Perfect service with a smile
Extremely happy with the service received and with the friendly technician that helped us sort out the plumbing problem experience at our home. There was an clear understanding of what actions to take in order to rectify our plumbing issue with one of our toilets.
- Verified customer
WOW how service SHOULD BE!!!!
My ducting heater died, (perfect timing I have a new baby girl and it’s the start of winter). After calling 7 different heating companies my head was spinning. Different advice, different prices, you can do that, you can’t do that, you need this, you don’t need that. All I wanted is a ducting heater that works and heats my house correctly. As for installation time anywhere from 5 days to 2 weeks. Look I get it but I would think my situation is pretty unique (having a new born) in the middle of winter someone will be able to help me. On top of ...that there was another 4 companies that I had to wait a week just for someone just to come to house and give me a quote. I can’t believe it they made me so mad. That’s when I friend of mine told me to try and call a few plumbers and see if they can do it (he said he had gone down that path years ago and was really happy). By now I was willing to try anything. I looked up Kings and Sons and after reading all the 5 stars reviews I thought I try them. Once I spoke to someone in office within 30 minutes Terry called me (it was Wednesday). He told me they are pretty flat out and it will have to be Saturday or Monday for him to come over and have a look. I then explained my situation and Terry’s attitude blew me away. He said he was willing to come after hours the same day to have a look (with no charge). He was so good about it he txted me twice to keep me updated and called me when he finished his last job that he was on his way. The poor guy rolled up at 6:30pm. He had a look at everything and gave me a good quote, but that’s now where it ends. I said I was happy with what he quoted me but how quick can he fit it in. He called (at 7:30pm) the Victorian manager of his supplier and explained to him my situation and the urgency of it and try to get the heater asap. It looked like they can deliver it on Friday, Terry pleaded with the guy to try for a faster delivery but that was the best the can do. Terry said they will come after hours on Friday (since they are booked out through the day and install it for me). I was very happy with that. The next day at 3:30pm Terry called me and asked me if I am home because the supplier can drop off the heater (a day earlier yeah). I said yes, Terry then said he will come and do it the same day once he finishes everything. Terry and another guy rolled up at 5:30pm. They were polite, professional and efficient. On top of that as Terry as was installing the thermostat he could hear a slow leaking bathroom tap (just behind where the thermostat was installed). He then asked if he can look it. He went to his truck and got a new tap and replaced the whole thing and he said that his present to us for our new born. Wow heater replaced super fast, working amazing well and top it of he is kind enough to replace my tap for free. It gives me faith that they are some still some good people around. My advice the other companies have a lot to learn from King and Sons, I know who to call next time. I give them 7 stars. I wish others were like them. Thank you Terry you and Kings and Sons are totally awesome!!!!
Great service by Mitch
Mitch did top-notch work installing our dishwasher. He was quite patient and friendly in explaining our water heater issues and quickly gave us all the details along without us having to look elsewhere. Very professional as well as friendly customer servicing. Would recommend their service for sure !!
Great service would highly recommend
Very reliable friendly and straight to the job no time wasters !
On such short notice. I was very impressed by the professionalism and respect terry showed my home. He repaired my hot water system to save me money and cleared the blocked drain in the shower. He was very knowledgeable and even took his time. I wouldn’t use anyone else but king and sons plumbing :)
Good service by Mitch
Thanks Mitch for helping elderly mother. She has had bad experiences with tradesman before but she absolutely adored you and can trust to you do all our her future plumbing.
Price was reasonable and workmanship was 5 star.
Amazing job and on time
Had a block Pipe in the back yard terry come out on a Saturday and was told not to stress out everything is fixable. Unblocked pipe and was out of there in no time. Price was reasonable and quick. Thank you and will highly recommend king and sons plumbing.
Great service and professionalism all around
Had dealings with King and sons plumbing over the weekend, I can not begin to explain the professionalism I received from the admin staff, then the plumbers that came around. Very accurate with their work and great customer service even though it was on a Sunday. Recommend terry and his crew for any job. Great work keep it up.
- Verified customer
If 0 out of 5 was an option these guys would receive it. Turned up 3 hours after indicated, no updates. Indicated 7:30-8:00. I called him at 9am, said not far away. I called again 10am, had his phone off. Called the office who said that'd find out where he was and call me back. 10:15 I called office again who didn't seem to care they hadn't got back to me.
Seemed to make up quotes from thin air and when questioning where the costs are, indicates he may need to hire stuff. After attempting to jet out the blocked toilet connection and leaving ex...crement everywhere, gave up and proceeded to indicate the whole side sewer line needed replacing and made up $7500 quote because of digging and labour. There was no itemisation provided. Not only did they then proceed to charge for not resolving the issue and leaving the a disgusting mess, they left damage to the property from doing their work. The following plumber came and not only cleared the blockage quickly but cleaned up their mess and charged less than King and Sons disgusting effort. I don't know how [names removed] are allowed to go around causing anxiety and destress like this. They prey on the fact you need it resolved and invent work that is not needed.
- Verified customer
Five Star Plumbing Service
We had a burst pipe occur last weekend behind the HWS with water running through the brickwork. Sam attended on Sunday and assessed the problem and gave us a firm quote for the work needed. Sam and Mitch attended at 0730 on Monday morning and fixed the problem. Their work was first class and they were efficient, knowledgeable and very courteous. King and Sons come with our highest recommendation for first class plumbing work.
Gentleman come and check the leaks and told me that whole Gas line need to be replace. He quoted me the price about 6000.00 its depends how we want to redone the Gas line. He did not say or advice us how much/bad leak is it. He said the pipes are very old and he can't figure out where the leaks is.
I called couple of other Plumber and explain to the current situation and understood that pipe leak is not due to old pipes. He charged me $40 for call charges.
I called other plumber he charged me $199, he found the leak and fix it. It was connection next to the meter was not sealed or lose.
Please don't believer King and Son Plumbing say it, get another opinion.
Gas cooktop installation
Terry did a fantastic job.He was very professional accommodating and thorough.Very highly recommended and superb communication and service.Any one looking for gas and general plumbing don’t hesitate to hire this company
- Verified customer
Excellent service and price.
I had my hot water service changed by this company. Adam came out and gave me all my options. Although he wasn't the cheapest the advice and knowledge he had was outstanding. Adam and Alex came out the next day to install the new unit. They both battled the rain and pondered on to complete the job. The workmanship is outstanding and the way these 2 young present themselves fantastic. This company should really appreciate employees like this. Highly recommend.
Review collected in partnership with King and Sons Plumbing Melbourne
They replaced a leaking toilet pan collar seal. On completion the cistern had been lowered by 30mm leaving the original screw/bolt holes exposed and created a new leak from the bottom of the cistern.
A second plumber repaired the leak but attached the cistern to the wall on a angle so one side is lower than the other. Very poor workmanship.
Installation of hot water system
Adam and Terry did excellent job installing my new hot water system
And kitchen tap
Both were very professional and pleasant
Would not hesitate to recommend them
And will definitely be using them again in the future
Install of water point for fridge
Terry was very helpful and professional in getting the job done in an efficient manner whilst having good conversations. I would definately recommend this service and look forward to using them in the future.
ProductReview.com.au has affiliate partnerships. These do not influence our content moderation policies in any way, though ProductReview.com.au may earn commissions for products/services purchased via affiliate links.