- Verified customer
Excellent products and even better customer service
Security doors and mesh have, unfortunately, become necessary in Sydney, even though they can be cumbersome and ugly, detracting from your home's aesthetics. But the security doors and stainless-steel, marine-grade mesh that Kings has installed for me have, in the opinion of many of my guests, improved my home's exterior aesthetics – while of course increasing the security. I've used other security companies before for other properties, and the results have been terrible from an aesthetic perspective. And on a final yet important note, Kings bo...asts excellent customer service after installation, promptly returning on several occasions to fix a minor problem with a rear security door, which they corrected by installing a turn snib at no extra charge. Excellent products and even better customer service – exactly what one looks for in a business.
We got our security door installed today and could not be happier. The whole process from getting a quote to installation was a breeze. All Theis staff from Sales to administration to installers are friendly and courteous. Quality of the door is se nod to none. Highly recommend King Security Doors.
- Verified customer
Unprofessional Service even before putchasing
Had been waiting for three weeks to get a representative to obtaining a quote. They reschedule the visit three times and last time representative [name removed] text that our house is too far away from their service area and he is double booked! and the girl who allocate task is not too familiar with Melbourne suburb! I am very disappointed with their commitment level and professionalism .
We recently purchased a side gate and window grilles after a recent break in. The end product supplied and installed by Kings was excellent. Also the knowledge of the sales rep, Phil, was of the highest quality. Was a bit disappointed when I rang a week before the due date to find out when the product would be ready for installation that they couldn't tell me, and the person I spoke to was a little short with me (they later did apologise during a subsequent conversation).
However in saying all that the product received will certainly help with our security and the side gate is aesthetically very pleasing.
Wonderful and fast and reliable.
I had rung another company ( who I heard on the radio ) and they didn't seem all the bothered to help me and I rang KINGS security doors and got onto a wonderful lady 'Kim" and she was so helpful and they came and three weeks later, I got my security doors installed and they were so brilliant. I would always tell people to go with KINGS and it is from what I have experienced and they have been perfect in every way . I want to scream it from the roof tops and now I will be safe. Thank you so much.
Great Doors - Great Service
Found these guys really helpful, from go to Wo they did an excellent job.
Our sales rep [name removed] was very helpful explaining everything in detail. The workmanship on the door was very good compared to others I've seen. The quality was another level. You pay a bit more but you get a lot more.
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