??!
1 photo
Trend Windows
3.5 from 152 reviews

Reviews

(80)
(13)
(3)
(8)
(48)
  • Product Quality
    4.3 (85)
  • Return Claim MadeYes (5) · No (84)
  • Job Satisfaction
    4.4 (61)
  • Customer Service
    4.6 (92)

Reviewer Photos & Videos

  • More
JRB

JRB

  • 2 reviews

Professional service

published

Luke listened to our requirements, took us through the range and provided options to suit and provided quotes to cover these. He was patient and clearly had thorough knowledge of the product.

Customer Service
Product Quality
Return Claim MadeNo
Store LocationHume
See all answers
1 comment
Trend Windows
Trend Windows and DoorsTrend Windows

Great follow-up service

published

Very pleased with professionalism of Trend Windows and their after-installation minor adjustments to our sliding screen doors. Great product - good people to do business with. Happy customers - once again. Peter

Customer Service
Product Quality
Job Satisfaction
Return Claim MadeYes
Store LocationCardiff NSW
See all answers
1 comment
Trend Windows
Trend Windows and DoorsTrend Windows
Fiona

FionaSouth-Eastern Region, NSW

  • 2 reviews

Great Service

published

Luke has been very patient and prompt with the supply of several amendments to a quote on 2 new glass doors and the order has now been placed. Thank you Luke.

Customer Service
Return Claim MadeNo
Store LocationTRendwindows - Fishwyck
1 comment
Trend Windows
Trend Windows and DoorsTrend Windows
Door & Window Shops

Find out how Trend Windows compares to other Door & Window Shops

Know better, choose better.

Compare all

Timeliness not a factor

published

After a complete renovation of our sliding doors and windows we were happy with the quality of the product and all the installers that came out. However, a much needed prowlerproof screen door seems to have disappeared into the black abyss. The job was supposed to be completed at the beginning of December- it is now mid March and we are still waiting....... For reasons unknown, the space for the screen has been measured up at least 4 times. Timeliness is definitely not a priority for this company!

Return Claim MadeNo
1 comment
Trend Windows
Trend Windows and DoorsTrend Windows
Timothyhenry Miller

Timothyhenry MillerGoulburn Valley, VIC

  • 2 reviews

Save yourself the grief

published

The Trend ThermAl windows we purchased some 4 years ago have been a constant source of problems. The company had to send out a serviceman soon after installation to fix numbers of problems. Since then we have still had ongoing problems including that several of them leak (quite badly) and it is definitely the window itself leaking and not the installation. The winder mechanism on the casement windows inspires no confidence as to either their strength or potential longevity and several of them have rusting pins at their pivot points. Save yourself the grief - use someone else’s windows. I am required to give these windows one star, I would have preferred to give them none.

Return Claim MadeNo
1 comment
Trend Windows
Trend Windows and DoorsTrend Windows

Very helpful ordering process

published

Luke was patient and helpful with us in the quoting and ordering process as we started out with our DIY project to replace a window with a double glazed unit (a trial run before doing others). We got answers to all our questions and some extra handy advice on measuring. Easy to contact in person, by phone and email.

Customer Service
Return Claim MadeNo
Store LocationTrend Windows and Doors, 74 Sheppard St Hume ACT
1 comment
Trend Windows
Trend Windows and DoorsTrend Windows
Erin

ErinSydney, NSW

  • 2 reviews

Beautiful windows

published

Extremely happy with our Trend windows and sliding doors. Customer service has been great before, during and after installation. Our house is quieter than before, and the doors slide beautifully.

Customer Service
Product Quality
Job Satisfaction
Return Claim MadeNo
Store LocationChatswood
See all answers
1 comment
Trend Windows
Trend Windows and DoorsTrend Windows
Jason Lim

Jason LimMelbourne, Victoria

  • 24 reviews

Supplied faulty glasses to Parkville Gardens VIC

published

They are part of the supplier to Parkville Gardens, they are terrible and leak with condensation after a few years, mind you they were built in 2006. Double glaze glasses are meant to last forever if not damaged. Many are visible to the public if you care to drive down and have a look yourself.

  • +1
Customer Service
Product Quality
Return Claim MadeYes
Store LocationPart of "List of inclusions" in home owner's handbook.
See all answers
1 comment
Trend Windows
Trend Windows and DoorsTrend Windows
Richard

RichardGreater Melbourne (Metropolitan), VIC

Proffesional Staff

published

Staff were courteous and accommodating. Were able to provide me with detailed quotations promptly. They were committed to providing great service.Well done to your staff , and I would happily recommend them to others.

Customer Service
Job Satisfaction
Return Claim MadeNo
Store LocationBayswater
See all answers
1 comment
Trend Windows
Trend Windows and DoorsTrend Windows
Door & Window Shops

Find out how Trend Windows compares to other Door & Window Shops

Know better, choose better.

Compare all

Really great quality and fantastic service

published

We ordered multiple windows and doors for a old cottage restoration and Nathan at Trend Windows was fantastic. He was open to unique sizes and different solutions to meet old measurements and materials. Quality was really high and delivery prompt and flexible.

Customer Service
Product Quality
Return Claim MadeNo
Store LocationNowra NSW
See all answers
1 comment
Trend Windows
Trend Windows and DoorsTrend Windows
Jacqueline S

Jacqueline SSouthwest, VIC

Terrible aftersales customer service Geelong

published

Crack in bi-fold kitchen window - still waiting after 2 months for replacement glass. Sliding timber screen door doesn't slide. Windows are rubbish quality with difficult and complicated mechanisms for opening and closing. One handle already snapped off by the builder's cleaner.

Customer Service
Product Quality
Job Satisfaction
Return Claim MadeNo
Store LocationGeelong
See all answers
1 comment
Trend Windows
Trend Windows and DoorsTrend Windows

Problem fixed

published

Sol and Talago came to fix a problem and adjust the doors. Sol rang to let us know about the adjusted timing of their arrival. They were polite, helpful and did a great job with a smile. Doors working like a dream. Thanks Sol and Talago.

Job Satisfaction
Return Claim MadeNo
Store LocationCardiff
1 comment
Trend Windows
Trend Windows and DoorsTrend Windows
M R Herrington

M R HerringtonSouth East Queensland, QLD

Your service team was professional, quick and did a great job.

published

pivot door had fallen out of adjustment after ten years of heavy use. Trend Team called before they showed up, arrived when they said and had the whole job done in an hour. Removed, adjusted, installed new seals and reinstalled. Works great, seals well. Thanks.

Customer Service
Product Quality
Job Satisfaction
Return Claim MadeNo
Store LocationCoomera
See all answers
1 comment
Trend Windows
Trend Windows and DoorsTrend Windows
Leah

LeahSydney, NSW

Sydney Customer Service

published

I have been dealing with Cheree in relation our recent purchase of a sliding door etc. We have now just placed an order for additional security doors. Sheree has been a pleasure to deal with. She is absolutely efficient and everything just ran so smoothly. Great customer service, people skills and an asset to the company.

Customer Service
Product Quality
Job Satisfaction
Return Claim MadeNo
See all answers
1 comment
Trend Windows
Trend Windows and DoorsTrend Windows
Graeme Keegan

Graeme KeeganHunter Region, NSW

Trend Windows and Doors

published

I have been dealing with Trend now for a couple of years and have found Jaylena has always been very helpful and will go the extra mile to help sort out any issue. it has made working with Trend a pleasant. I just heard that Jaylena was about to move back to Queensland so I would like to wish her the very best for the future. I know she will be a great asset there.

Graeme Keegan Newcastle Sheds n More

Customer Service
Product Quality
Return Claim MadeNo
Store LocationCardiff
See all answers
1 comment
Trend Windows
Trend Windows and DoorsTrend Windows
Door & Window Shops

Find out how Trend Windows compares to other Door & Window Shops

Know better, choose better.

Compare all
Michelle

MichelleHunter Region, NSW

Polite, efficient, professional

published

I called and spoke to a very polite employee Elissa. In no time at all Elissa called me back with the date the service person will attend. Very efficient service.

Customer Service
Product Quality
Return Claim MadeNo
Store LocationCardiff
See all answers
1 comment
Trend Windows
Trend Windows and DoorsTrend Windows

Great experience to deal with

published

Purchased handles and locks here, staffs here are amazing and absolutely helpful. will place more order in the coming future. location is easy to get access when travel from M1 north to south.

Customer Service
Product Quality
Job Satisfaction
1 comment
Trend Windows
Trend Windows and DoorsTrend Windows
Mitch

Mitch

  • 2 reviews

Too Easy!

published

I Have just purchased new windows from Trend Windows Dubbo for a farmhouse renovation. They were very easy to deal with, honest and upfront about Christmas holiday workshop closures. Trend Dubbo had lots of product choices and were More than happy to fine tune and make adjustments to the quote to accommodate my changing renovation plans.

Customer Service
Product Quality
Job Satisfaction
Return Claim MadeNo
Store LocationTrend Windows and Doors Dubbo
See all answers
1 comment
Trend Windows
Trend Windows and DoorsTrend Windows
Rod

RodNew South Wales

  • 4 reviews

Highly professional and accurate

published

Vicky and Kristie were very friendly. Keki is technically savvy and went an extra mile. Windows came correct and on time despite the end of year rush. The only down side is delivery guys refused to deliver the windows in the back of the house claiming it was more that 20 meters which I don't believe so. Had me remove part of my fence to allow them access from behind which was a meter or 2 shorter.

Customer Service
Product Quality
Return Claim MadeNo
Store LocationGirraween
See all answers
1 comment
Trend Windows
Trend Windows and DoorsTrend Windows

Amazing - Trend Windows Tamworth

published

This was the best service for ordering 12 windows. They came on time, all fit perfectly and so easy to install. The admin team and Carl were so helpful and even made some changes for our unique requirements that made the whole installation so easy. Thank you very much and price wise they are an incredible reasonable price as well as great quality.

Customer Service
Product Quality
Job Satisfaction
Return Claim MadeNo
Store LocationTamworth
See all answers
1 comment
Trend Windows
Trend Windows and DoorsTrend Windows
Page 1 of 8

Questions & Answers

edwardare

edwardareasked

Hi, we have new Trend double glazed wood windows that are difficult to close. It is a two person job as each pane will not stay in the closed position. The technician sprayed them but it made no difference. These windows are terrible. What are the options?

2 answers
Jacqueline S
Jacqueline S

Contact Trend again and ask that the windows be looked at again and fixed or replaced. Persistence is required with this company.

Trend Windows
Trend Windows and DoorsTrend Windows

Hi Edwardare,

I apologise for the frustration this issue has caused and I’d like to look into this further for you so we can resolve. Could you please email info@trendwindows.com.au with your name, address, builder name and contact details and I can follow this up.

Regards, Mel - Trend Windows & Doors.

Maur O

Maur Oasked

4 years ago we had 3 large doors installed and 1 bifold door. 1 of the internal glass door panes has shattered for no reason. would this be covered under a warranty and what guarantee is there that there wont be a problem with the other doors?

1 answer
Trend Windows
Trend Windows and DoorsTrend Windows

Hi Maur O,
Generally speaking, glass is only covered by a 3-year warranty. However, I'd like to look into this situation further for you. Could you please email info@trendwindows.com.au with your name, address, builder name and contact details and I can follow this up.

Regards, Mel - Trend Windows & Doors.

Bob

Bobasked

I have a trend sliding door which I want to move to a new location. I'd like to have a new frame for it but use the existing sliding glass doors.Do Trend just sell the frame by itself without any sliding doors?

4 answers
Trend Windows
Trend Windows and DoorsTrend Windows

Hi Bob,

Yes, we are able to supply a door frame without panels. However, we would need to find out a bit more about the product you currently have in your home to determine whether or not this is possible for your situation - How old is your door roughly so we can ensure that the current frame is as per your one on-site? Is the sliding panel on the inside of the fixed panel when opened or to the outside? Our current door is with a sliding panel on the inside and screen to the outside.

We would need to know the overall size of the frame (H x W) to ensure the correct measurements were supplied to you. We are a supply only company so if you have a builder it would be best if they can give you/us the measurements required if you don't have a builder yet let us know and we may be able to refer you to someone.

Please submit an enquiry via our website and a local team member will follow up directly with you. You can submit an enquiry here: https://www.trendwindows.com.au/contact/

Bob
Bob

Hi
The current door is around 2 years old. The sliding panel is on the inside of the fixed panel.The frame size is 2100H x 3585W.
Thanks

Bob
Bob

Is there a shop which i can visit to check this product in Brisbane ?

Get an answer from our members and Trend Windows representatives

ProductReview.com.au has affiliate partnerships. These do not influence our content moderation policies in any way, though ProductReview.com.au may earn commissions for products/services purchased via affiliate links.