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Kinsman Kitchens

Kinsman Kitchens

3.8 from 263 reviews

Reviews

(159)
(27)
(7)
(12)
(58)
  • Customer Service
    4.3 (80)
  • Timeliness
    4.0 (71)
  • Job Satisfaction
    4.1 (55)
  • Rates and Fees
    3.9 (67)

Reviewer Photos & Videos

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Dean d.

Dean d.Sydney, NSW

Kitchen

published
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Monica

MonicaSouth East Queensland, QLD

new kitchen

published

kinsman team of tradies were exceptional everything done on the exact days allocated , boyd cabinetry (steve ) helpful and very courteous .. i’m happy with the results , definitely recommend kinsman kitchen and the cost was as quoted no hidden surprises.

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The reviewer stated that an incentive was offered for this review

MIchael

MIchaelGreater Melbourne (Outer), VIC

Very satisfied customer! Great design and easy installation

published

I chose Kinsman based on a recommendation from a friend (something I normally do). I was not disappointed! Great service and attention to detail from start to finish. Elise was a friendly, patient and talented designer. Michael the installer was fantastic. His communication and advice was fantastic as well his co-ordination of the trades. One slight hiccup in delivery date but this was due to Kinsman’s quality control picking up error in components prior to delivery which is a lot better than identifying error upon delivery. A very satisfied customer who would recommend Kinsman without hesitation.

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1 comment
Kinsman Kitchens
Kinsman G.Kinsman Kitchens

Thanks Michael. If you would like to share your job number, we can can let Elise, Michael and our team know how happy you are. Regards, Kinsman Kinsman

The reviewer stated that an incentive was offered for this review

Kylie Brisbane

Kylie BrisbaneSouth East Queensland, QLD

Love my kinsman kitchen

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I would absolutely recommend Kinsman Kitchens. Staff were always friendly, polite and helpful. The online communication portal was convenient and easy...and the best part is, my new kitchen looks great!

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Kinsman Kitchens
Kinsman G.Kinsman Kitchens

Thanks Kylie Brisbane. If you can share your job number, we would like to share this with our team. Regards, Kinsman Kitchens


Laura

LauraSouth East Queensland, QLD

Great kitchen

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Installation went smoothly and the installers were prompt and cleaned up every day before leaving.
Highly recommended. Regardless of reward, we would definitely recommend Kinsman Kitchens to anyone who is having a new kitchen

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1 comment
Kinsman Kitchens
Kinsman G.Kinsman Kitchens

Hi Laura, Thank you for your positive feedback. If you would like to share your job number, we will pass this on to those involved. Regards, Kinsman Kitchens

The reviewer stated that an incentive was offered for this review


Great kitchen design

published

Excellent guidance during our nervous time of designing our kitchen renovation. Our designer took the time to consider all our thoughts and ideas of what our dream kitchen would look like and has created a kitchen design that we are very pleased with. Thanks.

Customer Service
1 comment
Kinsman Kitchens
Kinsman G.Kinsman Kitchens

Thanks Gary! If you could let us know who your designer is, we will be sure to pass this great feedback on. Regards, Kinsman Kitchens

The reviewer stated that an incentive was offered for this review


psalms

psalmsSouthwest, VIC

High quality kitchen product & service at a great price, thank you Kinsman!!!

published

Jessica from Kinsman Essendon is a great designer and managed to deliver a fantastic design for what was a for very difficult space in my new Yurt, i.e. with absolutely no right angles for walls.

I must mention I was impressed with the quality of the Xpress range and the fact that it’s all Australian made.

With some basic tools like a hammer and battery screwdriver I was able to assemble and install the kitchen all by myself, just by following the supplied instructions.
Top quality, thanks team.

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1 comment
Kinsman Kitchens
Kinsman G.Kinsman Kitchens

Hi psalms. Thank you for sharing your feedback and pictures of your new Kinsman Kitchen. We will be sure to share these with Jessica. Regards, Kinsman Kitchens.


Sandi

SandiSydney, NSW

  • Verified customer

A great design

published

Kinsman kitchens were extremely helpful in the design of our kitchen. Our designer Isabella was very efficient, listening to our needs and creating a kitchen design that has great storage and easy movement around the space. Leanne and Praj also helped with the selection of our stove, oven and exhaust, making the whole process very streamline. We have yet to have the kitchen installed, but if they are as efficient in this area as they were in the design etc, then we will have a great kitchen and the process would have been a great experience....we’ll have to wait and see!

Customer Service
1 comment
Kinsman Kitchens
Kinsman G.Kinsman Kitchens

Thanks for your review Sandi. We will be sure share this with Isabella, as well as Leanne and Praj. Regards, Kinsman Kitchens

Johhno

JohhnoSouth East Queensland, QLD

  • 2 reviews

Unfinished kitchen

published

I commenced the process of installing a new kitchen by Kinsmans Kitchens in August 2019 and to date cannot use the kitchen. The stove was also supplied by Kinsman (never agree to do this) and as supplied, could not be installed in any fashion. Contacted them but in the end would not assist. After many calls by me which were never answered, even though they said they would, I had to deal direct with the manufacturer of stove and at my cost for the parts not supplied by Kinsman with the stove. Not happy at all

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1 comment
Kinsman Kitchens
Kinsman G.Kinsman Kitchens

Good morning Johhno. We are sorry to hear you've had with your stove installation. We have sent you a private message to follow this up and see how we can help. Regards Kinsman Kitchens

Linda

Linda

  • 2 reviews

Fantastic design. It’s my new favourite room!

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1 comment
Kinsman Kitchens
Kinsman G.Kinsman Kitchens

Hi Linda. Thank you for your feedback and the beautiful pictures of your new kitchen. We will be sure to share this with your designer and installer and all those who were involved in your job. Regards, Kinsman Kitchens

The reviewer stated that an incentive was offered for this review


Katherine

KatherineNew South Wales

Perfect

published

Everyone we dealt with was very professional and they went of their way to assist us in building our dream kitchen. We didn’t have any issues, and when we changed designs they were really helpful and accommodating. Highly recommend

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1 comment
Kinsman Kitchens
Kinsman G.Kinsman Kitchens

That's great to hear Katherine. we would like to wish you many happy years in your new Kitchen. Regards, Kinsman Kitchens

The reviewer stated that an incentive was offered for this review


great finish

published

really liked the 2 pack miami gloss finish on all doors and handle free with j-pull on all draws and cupboards no drilling or handles to go lose and grimy only thing is I would go for professional installation next time

Customer Service
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1 comment
Kinsman Kitchens
Kinsman G.Kinsman Kitchens

Thank you for your feedback Mr Mrs N Brisbane. We have sent you a private message so we can grab more info and share this with our team. Regards, Kinsman Kitchens


Ricardo E.

Ricardo E.Greater Melbourne (Outer), VIC

What a wonderful Kitchen

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Kinsman kitchens were very professional, helpful would listen to any concerns and the work they did was fantastic highly recommended. I would definitely recommend Kinsman kitchen to anyone wanting a new kitchen.

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1 comment
Kinsman Kitchens
Kinsman G.Kinsman Kitchens

Hi Ricardo E. Thank you for your review and we hope you have many wonderful years in your new kitchen. Regards, Kinsman Kitchens

The reviewer stated that an incentive was offered for this review


Kim

KimSouth East Queensland, QLD

My fabulous kitchen

published

Quality quality quality!!! From design to install to completion everything went as planned. Trades came on time they were friendly neat and tidy. We could not of asked for more. Highly recommend.

Customer Service
Timeliness
Job Satisfaction
1 comment
Kinsman Kitchens
Kinsman G.Kinsman Kitchens

Thanks Kim! We wish you many happy years in your new kitchen. Regards, Kinsman Kitchens

vcruz2000

vcruz2000Illawarra, NSW

  • 2 reviews

Too many times that we had to order missing parts thus delaying the kitchen for at least another month. Not happy at all

published
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1 comment
Kinsman Kitchens
Kinsman G.Kinsman Kitchens

Good afternoon vcruz2000. We would like to discuss this further as we are disappointed to hear this has been your experience. We have sent you a private message to follow up. Regards, Kinsman Kitchens

Maria

MariaSouth East Queensland, QLD

Very happy

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Andrew

AndrewSydney, NSW

In store Consultation

published

Visited two The Good Guy stores at Tempe and Alexandria and and received wonderful service from two lovely ladies katina and Yvonne in the Kinsman Kitchen section,very knowledgeable and helpful

Customer Service
Timeliness
Job Satisfaction
1 comment
Kinsman Kitchens
Kinsman G.Kinsman Kitchens

Thanks Andrew. We will be sure to send this feedback to our team at Tempe and Alexandria

The reviewer stated that an incentive was offered for this review


Expensive and rude

published
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1 comment
Kinsman Kitchens
Kinsman G.Kinsman Kitchens

Rebecca

Rebecca

  • 2 reviews

Terrible service and quality

published

My wardrobes were installed last October and I would not recommend the mirrored panel doors as where they are screwed on the mirror warps and gives a distorted reflection. Another panel had a very obvious smudge in it. A month after installation the runners on a door flew off and it’s now 7 months and I am still waiting for all this to be fixed. Poor communication between everyone involved and simple bad service

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1 comment
Kinsman Kitchens
Kinsman G.Kinsman Kitchens

Hi Rebecca, We are disappointed to hear this has been your experience and would like to arrange one of our Supervisors to attend to complete an inspection. We have sent you a private message to arrange this. Regards, Kinsman Group


Steve  Gold Coast

Steve Gold CoastDarling Downs, QLD

Awesome Jono

published

Jono attended our house to provide a quote. He is a very personable young man and a thorough professional. He understands the design aspects having previously worked in the manufacturing area and his grasp of colour selection and symmetry is a credit to him.

Customer Service
Rates and Fees
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1 comment
Kinsman Kitchens
Kinsman G.Kinsman Kitchens

Thanks for your feedback Steve. We will be sure to share this with Jono. Regards, Kinsman Kitchens

The reviewer stated that an incentive was offered for this review


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Questions & Answers

Barbara MAY

Barbara MAYasked

do you have a contact in Darwin

2 answers
Deb S
Deb S

I actually found them through a Good Guys store near my home. Maybe you could ask at your nearest Good Guys if they offer the same service :)

Kinsman Kitchens
Kinsman G.Kinsman Kitchens

Hi Barbara MAY. Unfortunately we don't service Darwin at the moment, however we will let our Marketing team know of your interest. Apologies for any inconvenience. Regard, Kinsman Kitchens


Lisa M.

Lisa M.asked

How much does it cost to install an express kitchen

No answers

Justine

Justineasked

Who is responsible to be organising the tiler for splash back in kitchen. Is the contractor hired by kinsman kitchen who calls and organises with tiler installation of tiler.

1 answer
Sandy
Sandy

The installer; who kept it all together and offered good advice. However, in our case, the usual tiler had a death in the family and had to go overseas. We easily found a replacement


Get an answer from our members and Kinsman Kitchens representatives

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