Very rude customer service. Misleading delivery times. Condecending, rude and arrogant response to delivery inquiry,
belittled and lectured when the initial delivery estimation was weeks over due. Very expensive. Appalling Customer Service. Apparently the customer is always wrong. Don’t be fooled by the estimated delivery when purchasing.
Fast, efficient and no dramas
I've used these guys for a few orders now and have had really prompt postage and no problems as at all. Everything was well packed and everything arrived on time. They even had a couple of hard to get titles. I'd looked everywhere for them with no luck.
Would certainly recommend them.
Same story as the others. Advertises item then claims it was a pre-release even though official release date was before it was advertised. Waited 4 weeks. Then claims it was sent from Melbourne. 5 weeks later (that's 9 weeks from the order date) item still has not arrived at Click and Collect destination but seller claims it is there. I've checked twice. Ebay transaction doesn't show up on my orders. Response sent to my email has Swiss address NOT AUSTRALIAN. Something dodgy going on here. Password changed. Avoid and buy elsewhere.
Item not sent - proceeded to lie about shipping
purchased 2 copies of an album off ebay from KisKash. Only one copy was sent. Still have not received the item, nor a refund after contacting them multiple times. Disputing through paypal resulted in reassurances that the item is being sent, so i (unwisely) closed the dispute. order date was 24 Oct, 2018. there is still so resolution as at 18 Jun, 2019.
- Verified customer
Great service and hard to find products
Have been buying products from Kish Kash entertainment for at least 10 years. Products have always been delivered quickly and in excellent condition. I also find they stock some hard to find items that I cannot order from other companies in Australia.
I've never had a problem with kishkash !
Kishkash I've dealt with them since 2009 they have always been honest & patient with me prompt in delivery as well. I was very new to ebay & they helped me over the phone with what to do in placing my order with them as i was house minding in a subburb in Melbourne & i lived in nsw's back then. Tripple A in my opinion
Fantastic dvd place to shop
I've been buying dvds from this seller for about over two years now and I haven't got any fault with them. They are very efficient and very prompt. I've always been treated with politeness and has always help me with getting the dvds that I want without any fuss. Deliveries have always been on time and at times I would receive the dvds earlier than what the seller said. Their promise have always been kept. I'm also impress with the way this seller pack the dvds as so much care is taken to do just that. Communication with this seller has always been a breeze. I have always been very happy shopping with this seller and I will certainly go on doing so.
Great new release dvds
An excellent seller with fast and efficient service. Great new dvds with some that are released much earlier than other stores. Some still being shown even in the cinemas. I highly recommend this seller. Not once has any of my many orders not been delivered. Can't fault this seller. Punctual delivery and delivers what they promise. Easy to communicate with makes shopping with them a pleasure. I am a fan of online shopping so I only buy with trusted sellers such as this one. I will continue to buy many more dvds/blurays books from this seller.
Incompetent and rude.
After waiting almost a month for a product from KishKash's eBay store, it still hadn't arrived. So i made a formal complaint, and this guy then claims he sent me the product but provides no evidence of having done so, and then gets all rude and sarcastic about the whole business. He basically just tried the old run-around, claimed it's someone else's fault, made me ring up the store it was supposed to have been sent to and so on.
Luckily, eBay found against him and he had to give a refund. There are so many other sellers on eBay, virtually all of whom are trustworthy and provide a good service. Do yourself a favor and avoid Mr. Kishkash.
- Verified customer
Liars - waste of time - AVOID!
Made purchase from Kish-Kash via eBay of an expensive limited release LP vinyl record.
Listing stated it was a pre-order and orders would be shipped 5 days after release date.
When I placed the order it was more than 5 days AFTER their stated release date.
The next day the order was marked as shipped.
2 weeks passed and I had not received anything.
So I made an inquiry and was told there was a delay in getting the stock and I should have been advised.
I was never advised about a delay and their listing on eBay had not been changed to in...
Awful Awful Awful
Poor disabled sister housebound sent three out of four disc set and the trouble to have it returned. The guy refused to send a return postage label and promised refund of postage once item received. Didn't happen. Beware. This person works thru another selling site also where they say he is responsible for return postage but becuase he refuses to pay it, he only ends up refunding the $ for the item that is faulty or deficient. He told me to make trouble for myself and to "go ahead", and now it is going to the ACCC. Look for negative reviews elsewhere and do not waste your money. Incredibly hard to work with, though we tried to be really nice, it was for my sister after all, but he was pretty nasty. Others say the same.
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