KitchenAid Stand Mixer
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Reviews
Wonderful mixer! A must for any avid baker
4.8L Stand Mixer KSM150I'm so glad I bought this sturdy quality mixer! I bought the beautiful pistachio colour which matches my kitchen and is so aesthetically pleasing! It comes with a dough hook which I'm so excited to use to start making bread in the Christmas holidays! I highly recommend this mixer for anyone who is serious about their cooking!
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Excellent Tabletop Mixer
4.8L Stand Mixer KSM195Absolutely love it! 10 speeds, multifunctional and very reliable. I am a chef and I always struggled finding home appliances capable of being also considered professional. It easily suits restaurants and cafe’s demands.
Expensive but worth it
4.8L Limited Edition Stand Mixer KSM180I have a limited edition pink KitchenAid mixer. Fantastic mixer, whilst expensive they are worth the money as they last years. Never had any issues with ours, easy to wash and keep clean, attachments and bowl can go in the dishwasher. Bowl is a good size for making small and large products and deep enough not to splatter when on high speed.
Biggest Piece of Junk - Don't waste your money
4.8L Stand Mixer KSM160They say you get what you pay for.... Yeah right!! This machine was not cheap but is the biggest piece of junk!
I bought the machine in 2022. My daughter was so excited she even did an unboxing video for herself. The first use was great. As lives get busy my daughter use this machine a total of four times and on the forth time being this year in June, it decided it didn't want to work anymore. The machine was less than a year old. You could hear the motor making noise but nothing no movement. I don't have the receipt so can't get it fixed under warranty. This is the biggest waste of money. I now see that I'm not the only one who has experienced this problem. Clearly there is a problem with these machines! Shame on you KITCHENAID... SHAME!
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Customer service
4.8L Stand Mixer KSM195Customer service is 0 star. They received a returned item a month ago. I still haven’t received my money back. Worst customer service ever
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Customer service what a joke.
4.8L Stand Mixer KSM195Purchased a stand mixer for a relative on 25 August 2023. On arrival relative (80) decided they no longer needed it and asked me to return it for a refund. Here is where the fun begins. GRAB A COFFEE you will need it. Online returns are down and phones are not being answered. They are doing a major website system upgrade. Put in an online email request and we will get back to you. Yeh right. Ended up going through kitchen aid Facebook page to get marketing email. Two days later they respond and send me return details and off to post office I go
... Read more - they refuse to accept return as it does not have correct return information to lodge in their system. Emailed marketing again -they did not have my details of my purchase in the new system and could not access past orders. I gave them this and they rang me. Very lovely people on phone and very helpful. Apparently l was given the wrong return authority the first time but parcel was successfully sent (visit 2 to PO). This is a 13 kg box and being disabled it is not easy for me to carry it. So I thought yay easy smooth sailing now. WRONG. l have heard nothing since sending the parcel back to them. So on 22 September l check tracking info and the package was delivered 14 September. Still no word from KitchenAid. So I finally get onto customer service. A 30 minute wait later l get told we can see you have made 2 return claims on this item and those cases have been closed. We need proof you have returned item. So I give them the return tracking number. We will go and look in our warehouse for it now. Well it is now 1 October and still no word or refund. This is beyond a joke. Why am I having to run around and chase this up. Where is my refund? Annoyed, frustrated and unimpressed with customer service received so far. UPDATE 16 October - 2 weeks ago I made a payment dispute claim with Afterpay. They investigated and gave Kitchen Aid 2 weeks to respond. No word was received from Kitchen Aid to the claim. Today the claim was closed and I am receiving a full refund. I have to wait another 2 weeks to be reimbursed. Message to Kitchen Aid your customer service SUCKS. I will NEVER recommend this company to anyone.
Used it 10 times and started leaking oil - no free repair offered
4.8L Stand Mixer KSM150I used this machine 10x times maybe and oil started to leak from the top of the machine right into the mixer bowl. I assume the motor oil is not very healthy...
I reached out for repair, KitchenAid wants to charge about $200 to repair it.
I suggest going with another brand that won't let oil leak into your brownie dough...
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6 Trips to Post Office and still going
Stand MixerAfter leaving work early to make 6 trips to the post office to collect and return 3 Kitchenaid Stand Mixers KSM192 (not the easiest to carry) in Mineral Water, I am about to be sent my 4th and I’m advised final replacement.
Mixer 1 - damaged in 2 places;
Mixer 2 - damaged (1 place) and extra black tint in colour on top;
Mixer 3 - Sent after “quality checked”, again extra black tint in colour on top.
As my birthday was nearing, my husband of 25 years said that I should order it as my birthday present.
First 2 returns no problem and wonderful s
Fuse Gear Failure
4.8L Stand Mixer KSM150Also have the same issue as alot of people have had. I've used it max of 20 times and while mixing dough on medium speed as per the recipe the fuse gear has failed and the attachments wont rotate and it makes a horrific whirring noise. The worst bit is instead of a replacement, Kitchenaid have decided they will fix it which means it has to be sent away leaving me without a mixer for probably a month or more. They have sent the below guidelines but these things used to get thrashed at all the cafe's I have worked at years ago hence I brought one
... Read more. Not impressed for the cost of this. Please refer to the following guidelines to ensure the longevity of your KitchenAid Stand Mixer: -Do not exceed speed 2 when mixing heavy ingredients such as dough or fruit cakes -Do not exceed a total weight of ingredient which is 1.15kg - including any water etc -5-6 minutes run-time for heavy mixtures (allow a 20 min rest period) -When mixing normal ingredients 8 minutes is the processing time (again 20 min rest period) -Always tighten the thumb screw (black screw near the attachment hub) after use & during use if required (this will stop the badge falling out)Find out how KitchenAid Stand Mixer compares to other Stand Mixers
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Mutton dressed as Lamb
4.8L Stand Mixer KSM150This mixer replaced a Kenwood. It worked for 10 years, cost half the price and had a bigger bowl. I used the Kitchenaid only a handful of times and the gears broke during dough mixing on setting 4. Returned to store for a new one, but Kitchenaid wanted to fix it. Clearly a dud as it broke so quickly. Just got it back after nearly 2 months of shenanigans and it broke again first use on setting 4. The great thing is I got it on video because it was making a terrible sound on setting 1. The repairer told me this happens a lot. There is a sacrifici
... Read moreal plastic gear that breaks to prevent damage to the motor. He said you should mix you dough a little at a time and let the mixer cool after them minutes of use to stop it breaking. Funny they don't put that in the instruction manual. Anyway, it only lasted 5 minutes this time. Interestingly, the repairer had about 10 kitchenmaid stand mixers behind the counter all waiting for repair. Sounds like a QA or engineering problem. I've asked for a replacement or a refund, but that doesn't take into account all the time I've wasted trying to fix this problem and driving all over the city to pick-up and drop-off this precious little mixer.
Fantastic machine, lousy quality control, poor attachments, and non-existent after sale service.
4.8L Stand Mixer KSM177Was given this as a gift. Thanks, fam! So far, so good. I am very happy with it.
The only major issue I had was not long after I started using it, a long bolt fell out of it!? Apparently it was a bolt that fixed the housing to the base or something. I tried to put it back, and of course it needed some obscure driver to screw it back in. A Robinson or Robertson head driver I think? Anyway, it’s a very popular driver in Canada, so I’ve learned.
I had to buy one of these drivers to put the bloody screw back. But now I have one of these special sc
Still Going Strong
Stand MixerI have had my mixer since 2011 and it's still going strong.
It's never skipped a beat. It does everything as described. The only extra attachment i own is the scraper paddle attachment which is the only paddle attachment I use. The attachment that doesn't get much use is the dough hook. But it's there if i ever need it.
After 10 years I did notice some oil leaking, but it's only minor and not something that bothers me too much. The 2 black knobs have snapped off but this does not effect it's use, more just the aesthetic.
I think this mixe
... Read morer is worth investing in. I have nothing but great things to say about quality and performance. It's a workhorse and can whisk meringue with ease. I understand the price point is high, which at the time was a big splurge and something I didn't take lightly. There has been 0 regrets.Find out how KitchenAid Stand Mixer compares to other Stand Mixers
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LEAKING AND EATING OIL-5 YR WARRANTY
4.8L Stand Mixer KSM160With little use, our Mixer has been leaking plenty of Oil, of which Service said was not harmful oil. After reporting the leak of over 5 tsp of oil in 5 days in described tests. Then asking for it to be serviced/repaired.
There is no service and we are now being ignored. My contact has only been by e-mail chat and evidence is held. It appears now that our next steps are only legal ones. Overall performance very poor. ***** Star reviews
can be discounted for NEW users. A 5year warranty is not worth having if not supported. In Australia the cos
Machine smoking on use
4.8L Stand Mixer KSM160Our 4.8L Artisan Stand Mixer started smoking while kneading dough on the second use, also the mixing bowl is practically fused to the machine.
Customer service are sending me down the "get it repaired" road which is fair enough I guess, I just really don't have the time to muck around with this and I've lost all confidence in the machine.
My Mum has this machine though and says hers is fine so I'm guessing we've just got a dud, I only wish they would refund or replace this outright as I've sent them a video of the smoking incident etc.
Kitch
... Read moreenaid just feels like a big waste of money and now time. It's also worth mentioning that majority of the reviews on their website are from incentivised users - I guess people like their products more when they don't have to pay $500+ for them.
Arrived faulty and KA hasnt followed up on 3 emails requesting assistance.
4.8L Stand Mixer KSM177Disappointed to be writing this review. I have always loved KA products and recommend them to all my friends and family who enjoy cooking/baking. Unfortunately, my new KA has had speed lever problems since DAY 1 of unboxing. I tested different foods/attachments to ensure it wasnt user error. It doesnt stop/turn off on 0, I have to turn power off at the wall. I emailed KA on 3 separate occasions, at least 6 weeks apart to allow for any delayed response. Each time I was told my email had been forwarded to a team that will be in touch, noone has ever followed up. Pretty disappointed in the customer service and quality of a product that cost near AUD$1000 at full price.
Show detailsQuestions & Answers
I want to buy a new wire whisk. What model do I buy for model 5KSM150SAWH
https://kitchenaid.com.au/products/wire-whisk-for-tilt-head-stand-mixer-k45ww?variant=21078213623862¤cy=AUD&utm_medium=product_sync&utm_source=google&utm_content=sag_organic&utm_campaign=sag_organic&gclsrc=aw.ds&&gclid=CjwKCAjwiJqWBhBdEiwAtESPaDBJ2bnnHw6L0IPqITOAc66U2Y3i-23XfFhEm4l1KCTi-wf8GbQwuBoCp7UQAvD_BwE
what is the equivalent to enable me to buy a second bowl
Not sure what the equivalent is - or if there is one as they have a very specific locking mechanism- however - genuine ones are on sale at the moment - https://kitchenaid.com.au/collections/stand-mixer-bowls
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Details
When it comes to the KitchenAid Artisan Stand Mixer, this iconic household brand doesn’t disappoint. With a powerful motor, 10 speed settings, and planetary mixing action, there’s a lot to love.
While KitchenAid stand mixers aren’t exactly cheap, the fact that they were the Product Review Award Winners from 2017-2019 makes a definitive statement about their quality.
The standard inclusions with these KitchenAid mixers are a flat beater, stainless steel wire whisk, dough hook and pouring shield. It’s also worth noting that the only difference between the KSM150 model and the KSM160 is this: the KSM150 only comes with a 4.8L bowl, while the KSM160 includes both a 4.8L bowl and a smaller 2.8L bowl.
Features:
- 10 variable speeds allow you to create a variety of textures, catering to both a slow stir and a fast whip
- Tilt-head design allows you to easily access ingredients and check on the mixing progress
- Planetary mixing action ensures ingredients don’t get stuck to the sides of the bowl and are mixed evenly and thoroughly
- Full metal construction and stainless steel bowl attest to this stand mixer's durable build quality.
 |  |  |  | |
|---|---|---|---|---|
| Category | Stand Mixers | Stand Mixers | Stand Mixers | Stand Mixers |
| Price (RRP) | $499 | $949 | $999 | $1,049 |
| Capacity | 4.8L | 4.8L | 4.8L | 4.8L |
| Number of Mixing Speeds | 10 | 10 | 10 | 10 |
| Bowl Material | Stainless Steel | Stainless Steel | Stainless Steel | Stainless Steel |
| Body Material | Metal | Metal | Metal | Metal |
| Splash Guard | Yes | Yes | Yes | Yes |
| Dimensions | 353 x 221 x 358 mm | 353 x 221 x 358 mm | 353 x 221 x 358 mm | 343 x 211 x 338 mm |
| Power | 300 W | 300 W | 300 W | 300 W |
| Weight | 10.6 kg | 10.6 kg | 10.6 kg | 11 kg |
| Planetary | Yes | Yes | Yes | Yes |
| Manufacturer Warranty | 5 year(s) | 5 year(s) | 5 year(s) | 5 year(s) |
| Colour / Finish | Empire Red, Almond Cream, Contour Silver | Contour Silver, Shaded Palm, White, Matte Black | Cast Iron Black | Almond Cream, Feathered Pink, Pebbled Palm, Matte Black, Candy Apple Red, Contour Silver, Dried Rose, Empire Red, Milkshake, Onyx Black, Pistachio, Blue Velvet |
| Release date |
Prices
Kitchenaid Artisan Stand Mixer Contour Silver KSM160PSACU
$499- $499
- $599
- $779
- $779
- $779
KitchenAid Artisan Stand Mixer - Matte Black
$849- $849
- $849
- $849
Kitchenaid 4.7L Artisan Stand Mixer Blossom Design Series 5KSM180LEALB
$849- $849
- $849
- $849
- $849
- $849
- $849
- $849
- $849
- $869
- $869
- $869
- $869
- $869
- $869
- $869
- $899
Extra Information
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Update on this one, after threatening to escalate the matter legally KA have now offered a refund.