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- I never got used to it!
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Reviews with attachments
Amazing - first time sleep ins! – I’ve had a number of sports related back, shoulder and knee injuries that I have to carefully manage. Up until this point, if I ever slept on my side or not directly on my back, I’d aggravate those injuries. As soon as we received the “koala calm as mattress” and “koala pillows”, we noticed a considerable improvement in my sleep and ability to… Read more
wake up pain free. The first week I was mindful of the placebo effect but it has been almost 3 weeks and fingers crossed, it continues to have a positive effect on my sleep and pain. Not claiming that it fixes injuries, more so that you can sleep without the fear of further aggravating an injury due to a dodgy/unsupportive mattress. Oh, and we’ve managed to sleep in consistently the last couple of weekend!
Keeping my Koala – A very comfy sleep, firmness was spot on, why get up! Show details
Slept better than ever! – Got the cool as calm queen mattress and paddington bed base as a bundle and what can I say! Best decision ever! Fast shipping and assembled in no time! I just wish they can take the boxes back if you purchase again with them. Show details
So comfy and fast delivery – This mattress arrived within the day I ordered it! It was so easy to unpack and I also appreciate that it didn’t come with unnecessary packaging so less waste! The bed itself comes with 2 firmness option and I love how convenient it was to swap between the two. I had an amazing sleep especially with the medium-firm. Definitely recommend highly!
In-depth reviews
Exceeds expectations! – I have researched for a while for a memory foam mattress. There is so much to choose from and so many different prices around. I came across Koala when I narrowed the search by looking for a more sustainable option. I really like that about Koala, every little step towards a cleaner earths is important. I was a bit worried about the mattress.… Read more
Being to hard or to soft as reviews are rather mixed. I have tried the first three days on medium-firm (as suggested) and swapped to firm after that. It is soooo comfy. It is the perfect firmness. You still feel the softness of the mattress without the deep sinking. And incredible mix of support and comfort. I like the materials used too. It doesn’t seem like it’s been made cheaply. I read people complaining about the smell but it wasn’t that bad and only lasted for few hours. The set up is easy but you do need some space. The mattress needs to expand fully before the topper gets out on. I wanted to topper to have time to expand at the same time and my bedroom is small, but I made it work. The topper was tricky to get into position because of the weight. But I folded it up and it worked.
I would 100% recommend the mattress. But be mindful of the delivery time. Items did a little trip across to another state before coming back and being delivered. Nobody could explain why that happened. But it all got here ok and now I am sleeping in my much appreciated new bed. Thanks Koala.
My sleep has vastly improved in quality – This mattress has made a difference already - The firmness is perfect for a stomach sleeper like me 10/10 - The Edges of the mattress are very well made and offer wonderful support no drooping or sagging from sitting on the edge, 10/10 - The way it was packaged made it nice and easy to unpack and put together 8/10 sourcing more sustainable… Read more
packaging would make this a 10. - there is a little bit of movement in the base as it settles together but no sharp edges and easy to manouever 10/10 -The wood of the base had a slight humid smell but dissipated after second day 7/10. - No new mattress plastic or foam smell 10/10 -Hassle free delivery and full transparency on times with live gps tracking. 10/10 -The was a chance I could get a voucher for this review, however this is legitimately how I feel about this mattress and would have written this review regardless, plus it came with two plush koalas!! 11/10 After a few nights on this mattress my back felt better than it has in a long time. And my sleep quality has vastly improved, I highly recommend this mattress. My overall rating as a person who has been sleeping nearly every day for 30 years is 9.5/10
Best impulse purchase yet! – Like other reviewers of this mattress, this mattress purchase was very much an impulse purchase. Don't get me wrong, I had been looking at it on and off for a while until one night I'd had a terrible sleep with lower back ache (I've had back aches from my old mattress for over a year now) and I woke up in the morning and I'd had enough! I knew I… Read more
had to buy a new mattress. And so I did . And true to other testimonials I received it that very same day. I am so glad I took the leap of faith as I get a way more comfortable sleep with way less lower back pain (I've had the mattress only 2 weeks so far). After trying both sides, I have now settled on the firm side of the mattress and it's super comfy for me. I was worried it might get too hot at night, but it does not. I also recommend getting the pillow too... It's so nice to sleep on (only downside is the plastic smell that sticks around for a while, but it's not a huge bother). As a side tip, don't throw out the pillow box... you'll get a lovely musical surprise. All in all I am very happy with my purchase and am looking to invest in the bed frame next. 2024 EDIT... 18 months on, still no complaints and still find it very comfy. No sore back.
Positive reviews
What a mattress! – We upgraded to the Calm As from our original Koala mattress that was reaching the end of its life. We honestly couldn’t be happier with our decision. It’s easily the most comfortable mattress we’ve ever slept on, firm but not too firm yet still soft as a cloud! We are both sleeping deeper and waking more rested than we have felt before. The same day delivery service is also mind blowing. Thanks Koala. Show details
As name as work – The perfect mattress for us, easy and quick to snooze. Very helpful for the different posture sleep. We loved it so far and highly recommend for everyone. Show details
Not too firm not too soft – I'm so happy with this mattress. My partner moves around all night but with no springs, I don't feel her move about at all. I tried the medium side but for me, a 6'4 90kg guy, it that too soft but I just easily unzipped and flipped the top cover to the firm side and it's perfect. Its a great feature so you can get the right softness for you. I wake up with no back pain now and am getting better quality sleep. Show details
Negative reviews
Jury still out – The first night I slept on this mattress I wanted to cry, I think I did! It was like sleeping on concrete. But you can turn the topper over and it’s softer, a little bit. Anyhoo it seems to be getting a little better a little at a time or I’m getting used to it not sure. Show details
Have never really been happy with this mattress – Ever since I got this mattress about a year ago I've never really had a solid sleep on it. I've tried using both sides of the mattress but nothing seems to work. I also wake up a lot during the night as I can't get comfortable and I feel sore. Probably wouldn't use this brand again.
G'day John, This is so disappointing to hear :( we want… Read more (+1 reply)
Find out how Koala Calm As Queen compares to other Mattresses
Know better, choose better.
Mattress okay, but quality of topper and customer service not great – This is our second Koala and we are disappointed. Like many businesses it seems Koala have allowed the quality of their product and customer service to drop. First, at our last purchase the team arrived and even set it up for us and took the box etc away. This time, they sent a delivery guy on his own for a two person lift box (x2), and he… Read more
couldn’t wait to get out of there. Second and worse, the topper is meant to zip onto the base mattress, however the zip keeps pulling apart as it is missing some teeth on the topper. Have followed up customer service who emailed and were supposed to send a link, but failed to include it, so now I am chasing them again.
Hi there, It doesn’t sound like you’ve had the warm and… Read more
Recent reviews
LOVEEEEE IT – I had some difficulties zipping in the topper with the mattress but love love love my Koala mattress! My favourite is the firm top. Definitely would recommend! Show details
Amazing! – Wow! Not only was delivery super fast and easy, but the mattress itself is the most comfortable I’ve ever slept on. I’ve had the Koala pillow for a couple of years, so it pairs amazingly with the mattress! Show details
Comfy and supportive – I sleep well every night since I got my mattress. I chose this one for the firm side. It is very supportive. Highly recommend. Delivery was super fast too. The delivery guy was very polite and helpful. The whole experience with Koala was great! Show details
I love my new mattress – I decided to upgrade my mattress and it has really improved my sleep so much! The mattress itself is pretty firm so probably not for everyone, but I have found that I’ve gotten used to it really quickly and now love it. I’ve paired it with the Kirribilli bed base and it is the perfect combo ! Super easy delivery and assembly. Show details
Great for restless sleeper – We sleep wonderfully well on the new mattress. It took just a couple of days to adapt. My partner is sometimes restless in the night and often gets up early for night. I don’t feel the movement and sleep right through! Show details
Amazing quality and service! A Koala lover for life! – The service from start to finish was outstanding. The bed, mattress and bedside tables arrived on the expected delivery date and took less than 10 minutes to put together!! The mattress is firm yet comfortable to sleep on, just what we were after! The quality is amazing for the price. We will definitely continue to purchase furniture from Koala. Show details
Game changer – Like Alex Chidiac playing for the Matilda’s, you don’t know you need this mattress (or player) until you have it (her on the field). How good’s a thorough nights sleep? Honestly sorted some aches and pains, particularly in the shoulders and hips. Big fan. Show details
Best sleep I've had in years – For someone with fybro it can be very hard to find a mattress that doesn't feel like you're laying on concrete. I've been through countless mattresses to find the right fit and here we are. If you have fybro and find it hard to get a good nights sleep try this mattress and the topper! 10/10 for comfort Show details
Find out how Koala Calm As Queen compares to other Mattresses
Know better, choose better.
Next level comfort – After looking and trying numerous in store beds and being hopelessly unsold on anything we looked at, it was an easy decision to go with a koala. We bought a sofa bed earlier in the year which is very comfortable so when it came to buying a new bed we decided to try the calm as mattress and Balmain bed base. It is beyond comfortable, we are so… Read more
happy with our purchase. I highly recommend this mattress and bed base. A good firm mattress that feels luxuriously soft at the same time. We have slept so much better since getting the new bed.
Super comfy and seamless delivery – We needed a good firm mattress in a short time frame. Koala could do all that. Next day delivery (to your door) and the delivery team kept you updated on location and eta so you did not waste time waiting around. The mattress was easy to fit together (after we watched the video). We let it rest overnight before sleeping on it the following… Read more
night and we’re so happy with the comfort. It feels like a high quality mattress. I’m a hot sleeper but it did not make me hot at all. Just comfortable and provided a great nights sleep. We chose the medium firmness for the mattress topper.
Love the new mattress – Was constantly having hip pain when in bed, tossing and turning half the night, that has now gone, and my husband has stopped snoring most night. Win win for both of us. Show details
From maybe to a good choice – Straight forward on purchase and delivery was lightening fast, next day. I wish all things in Oz where delivered this quickly. Both the wife and myself had question marks about comfort for the first few day but after that it was just like we had not changed and could not tell if we had changed. Like anything new takes a few days for you to adjust to it. The set up was as per instructions so all straight forward. All in all a good purchase. Show details
Nice mattress – Haven't had a sore back since sleeping on it. I did however imagine it was going to be a bit more softer. Otherwise really good mattress, speedy delivery and the Koala Staff are great to talk to. Show details
New generation super comfort bed – Great comfort bed! Loving it. Fast delivery, easy assembly. Nothing more than I can say, believe people's comments and grab it immediately! Show details
Very comfortable – Super quick delivery - ordered around lunchtime and delivered around 6pm! Easy to unwrap and zip mattress and topper together. Topper had a bit of a chemical sort of smell but that has lessened over the week. Nicely comfortable, no complaints. Show details
Sleeping on a cloud! – I got this with the Paddington bed frame from Koala a few weeks ago and I have never slept better. It is so comfortable. I sleep on the med-firm side and it is incredible how quickly I have been able to fall asleep each night compared to my old bed. Well worth the investment! Show details
Extra Information
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G'day Saphron, While we're gutted to hear your first… Read more (+1 reply)