Review your last buy on ProductReview.com.au
20Koala SE Mattress

Koala SE Mattress

 Verifiedau.koala.com
20Koala SE Mattress
4.9

309 reviews

Positive vs Negative
99%1%
  • Thumbnail
  • Thumbnail
  • Thumbnail
  • Thumbnail
  • Thumbnail
  • Thumbnail
  • Thumbnail
  • See allThumbnail
Sleeping Position
  • Side
  •  · 
  • Back
  •  · 
  • Front
Pre-existing Neck / Back Issues ?Yes · No
Value for Money
4.8
5  BJP  · great bed, matress is the right mix of firm and soft. Super easy deliery and organisation.
5  BJP  · Great delivery, terrific mattress, great nights sleep. Loving the softness and right amount of firmness
5  Joanne D.  · I love my koala mattress. It is so comfortable, I have not had a lower back ache in the morning since I purchased it. Thank you
5  kylie  · Very happy with the SE mattress, super comfortable. Bought 2!
5  Alex  · Best purchase of my life. No more back pain waking up. Would buy 10 times over
5  Kristy  · Fast easy delivery. Feels so comfortable to sleep on, my daughter loves it, so have to get one for her now.

Reviews with attachments

  • Thumbnail
Rhys Norman
Rhys Norman WA
   Fair Incentive  Verified  King

Extremely comfy mattress, like sleeping on clouds. Would highly recommend to anyone looking for a new mattress Show details

  • Thumbnail
Mike
Mike WA 2 posts
   Verified  SE Mattress

BEST mattress ever. We have a charter boat and have 2 in the charter boat and 2 in the house at home. LOVE them, particularly as I have a bad back, they are the best. Show details

  • Thumbnail
Ellen
Ellen WA
   Fair Incentive  King

Quick delivery, excellent mattrass. Was quick and easy to unwarp , fill up and be put on the bed, ready to go Show details

  • Thumbnail
Carolyn C.
Carolyn C. QLD 3 posts
   Fair Incentive  Double

I upgraded my sons Double mattress to the koala Se mattress. He enjoys his sleeps too much….I can’t get him out of bed for school….He loves it thank you. Great price Good delivery time Very comfortable Show details

  • Thumbnail
Platinum05
Platinum05 WA 3 posts
   Verified  King

Great mattress very comfortable and even better delivered to my door in a Regional area of WA I have a lot of neck and back issues and this mattress is so much better than my previous one, which was quite a bit more expensive! My sleep and body is so much better now!! Show details

Latest follow-ups

Hari S.
Hari S.
   Single

Once I got one 7-8yrs ago, can’t go with any other mattress Even my little one love it Very comfy Show details

 Follow-up  · Still same since I bought, don’t feel any difference Everyone have different choices but they are good

In-depth reviews

Tahlia
Tahlia QLD
   Fair Incentive  Verified  King

The ultimate koala-ty sleep with the SE mattress – If you're tired of tossing and turning, the Koala mattress might just be your *dream* come true. From the moment it arrives at your door (and trust me, the delivery is quicker than counting sheep), you'll be amazed. Unboxing it feels like a magic trick — it expands instantly, and so does your comfort level. The Koala mattress delivers on its… Read more

promise of instant great sleep. The first night on it felt like a cozy cloud cradling me to sleep, and I woke up without the usual aches and pains. It’s firm without being hard and comfy yet supportive, the SE mattress is the perfect balance.

The whole purchasing process was a breeze. Koala's website offers all the information you need to make a confident decision. Their easy-to-follow guides and comparisons let you find your perfect fit.

So, if you're in the market for a mattress that ticks all the boxes at a price you can’t pass up. Koala SE is a no-brainer. You'll rest easy knowing you’ve made the right choice — and the only thing faster than their delivery will be how quickly you fall asleep!

Bobby
Bobby NSW 2 posts
   Verified  Queen

Great Company, Great Product! – Finding the perfect mattress was long and filled with trial and error until I stumbled upon the Koala SE mattress. Right off the bat, I was impressed by the exceptional quality that this mattress offered. It struck the perfect balance between comfort and support, making every night's sleep feel like a restorative retreat. What truly set the… Read more

Koala SE mattress apart for me was the incredible value it offered. The price point was unbeatable, especially considering the high-quality it provided. It's not often you find a product that exceeds your expectations without breaking the bank.

Dealing with the company was an absolute breeze. Their customer service was responsive, friendly, and genuinely committed to ensuring my satisfaction. The purchasing process was straightforward, and the mattress arrived faster than I anticipated. The ease of unboxing and setting it up was the cherry on top of an already delightful experience.

In an industry often complicated by overwhelming choices and aggressive sales tactics, the Koala SE mattress and the company behind it were a breath of fresh air. I wholeheartedly recommend this mattress to anyone in search of a high-quality sleep experience paired with hassle-free customer service and an unbeatable price.

Fiona
Fiona QLD 4 posts
   Single

My teenager has abandoned me in the name of education. It’s fine. Honestly – It’s not the most upsetting thing, having your only child move out of home, but it’s not been my favourite. She’s off to uni, gotten her self a share house, and left her poor mother flailing about and weeping in the dust. Don’t worry. I’ll be fine. Eventually. This growing up business is overrated. “adulting is not fun mum” and “mum, groceries… Read more

are expensive!”

Yeah kid, I know.

The time came to start getting all of her grown-up stuff together. Very difficult decisions were made. Yellow towels, not green. The obligatory trip to ikea for fairy lights, a desk and a chair. And I even got the chance to get rid of my old toaster and kettle (got a shiny new set for myself too). One of the easiest things about this whole process was the Koala mattress. We both sleep on them at home and when the time came to buy a mattress and pillows for her there was no easier decision. Click, pay, delivered. I worry about her not getting enough to eat but I don’t worry about her getting a good nights sleep. Koala takes care of that for me.

Positive reviews

Tbb
Tbb 2 posts
   Fair Incentive  Verified  SE Mattress

Customer service was excellent when needing some help with delivery. The Mattress was easy to unbox & install The Mattress is sooo comfy, & it feels like it supports my back & hips. Love it!

Bitpart
Bitpart SA 15 posts
   Fair Incentive  Verified  SE Mattress

I needed a mattress quickly, and saw that this mattress rated well in Choice, plus it would be delivered next day. And it was, and easy to manage once delivered because it is compressed in a box. The first night I used it, it did have a strong smell, as they advise, but this had largely gone by night 2 and then disappeared by night 3. And it is… Read more

super comfy, I’ve had ensemble spring mattresses previously, but I feel like this is actually more comfortable - and heaps cheaper. So I would definitely recommend this mattress. I would buy it again. My only suggestion is you unroll it and let it rest for a few days before use if you can.

Brian
Brian 2 posts
   Fair Incentive  Verified  SE Mattress

Delivery was fast, and the mattress saved our backs! We have had this mattress almost 2 months now and it is still very comfortable and just the right firmness. Will be looking to purchase another in the near future! Show details

Find out how Koala SE Mattress compares to other Mattresses

Know better, choose better.

Compare all

Negative reviews

Prima
Prima
   Fair Incentive  Verified  Single

Mattress is softer than expected. Feels not like a medium firm, maybe more of a medium.

Koala
Koala    

G'day Prima, We are absolutely gutted to hear about your… Read more

Anthony
Anthony 2 posts
 Published  · Edited   Fair Incentive  Verified  Double

Very uncomfortable, often waking sore and in pain. Wasn't able to return as it would cost more to return it due to living in a regional area. Do not recommend. Show details

Koala
Koala    

G'day Anthony, We are absolutely gutted to hear about your… Read more (+2 replies)

Lalith M.
Lalith M. NSW 6 posts
   Queen

Terrible experience! – Purchased a Koala mattress from Amazon it was a terrible mistake. Mattress was so uncomfortable and we experienced body aches. we wanted to return but couldn't as Amazon only has 1 month warranty!! Koala says there return policy is better but cant help!! Show details

Koala
Koala    

G'day Lalith, We are sorry gutted to hear about your… Read more (+3 replies)

Recent reviews

Elle
Elle
   Fair Incentive  Verified  SE Mattress

Really nice user experience on the website. The design is lovely and there are only a few mattresses to choose from, which I appreciate. Delivery was super smooth and it's so cute how each mattress comes with a little koala. Unfortunately the king mattress we bought didn't work for us (I woke up with back pain every morning), but the return process was super easy and we're ordering a new Koala mattress to replace it. I'd recommend them. Show details

Salli F.
Salli F. 3 posts
   Fair Incentive  Verified  King

I can't argue with the quality of the mattress, it's comfort and the super speedy delivery (considering I am in rural NSW). It is all above excellent. The only thing that brings my review score down is the sickly chemical smell that comes with the mattress. I'd read the reviews and knew there would be some odour, but after airing the mattress for… Read more

a week before putting it on the bed, and then vacuuming the mattress as advised by Koala 3-4 times over a series of days, the odour remained. It was pretty strong and filled the room for 2 months. Even now at 3 months I can still smell it when I take the sheets off which makes me think it will always be there. Such a shame they can't find a way to address this as the product/service is otherwise pretty amazing.

Maryann
Maryann
   Fair Incentive  Verified  SE Mattress

This is the second Koala mattress we have bought for our home, with this one was for my daughter. She loves the firmness and support it gives her and after two months of sleeping on it she has said it hasn't "squished" or been uncomfortable. I appreciate Koala's quick delivery, and its compact packaging as it makes it easier to carry upstairs.

ALS
ALS
   Fair Incentive  Verified  King

I got this mattress for my parents, after buying one for myself and loving it. They are loving it too. The only feedback or suggestion would be to add some handles to the sides of the mattress to make it easier to rotate, as king and even queen size mattresses of this kind are quite heavy and difficult to move when there is nothing to grip on to. Show details

Avishek P.
Avishek P.
   Fair Incentive  Verified  Double

No more sore back and absolutely comfy. Was worried it wouldn’t fit in the kids IKEA Malm double bed frame but fit snugly. Just a tiny gap on the long side but after putting on mattress protector and sheets, it fit very well. Show details

Charlotte
Charlotte QLD 2 posts
   Fair Incentive  Verified  King

Best mattress I’ve ever bought. Comfy, supportive, top quality item. Supportive, I don’t even wake up with back pain anymore! Wish I had bought this much earlier!! Absolute 5 stars, wish I could give 10!! Show details

Find out how Koala SE Mattress compares to other Mattresses

Know better, choose better.

Compare all
Melissa
Melissa NSW 2 posts
   Fair Incentive  Verified  King

I had to convince my husband that we needed a new koala mattress … now he wakes up every morning and tells me how much he loves this new bed! Fabulous purchase 10/10 Show details

Tarun R.
Tarun R. NSW
   Fair Incentive  Verified  SE Mattress

Absolutely love this mattress. It strikes the perfect balance between comfort and support – soft enough to feel cozy, but firm enough to keep everything aligned. I’ve been sleeping deeper and waking up without any aches, which has made a noticeable difference to my day-to-day energy. It also feels really well made and holds its shape nicely, even… Read more

after consistent use. Setup was straightforward and the overall experience has been seamless.

Highly recommend if you’re looking for a reliable, high-quality mattress that genuinely improves your sleep.

Daniella
Daniella WA
   Fair Incentive  Verified  King Single

Very happy with the bed, it is so sturdy and great quality for the price. My delivery did take about 6 weeks longer than it was supposed to take, I knew it was on back order but three times I received a text message saying it would be a few weeks late etc. This was disappointing but the bed was still worth the wait. Show details

Waz
Waz 2 posts
   Fair Incentive  Verified  Double

Very comfy. Quick to deliver. Last one lasted 10 years.

Matthew B
Matthew B
   Fair Incentive  Verified  Double

Bought for guest bedroom. A great mattress in terms of firmness - not too hard, very comfortable. Solid price for quality. Show details

Pam
Pam
   Fair Incentive  Verified  King Single

Unbelievably fast and easy delivery, and amazing comfort. Never buying another brand mattress again!

Vivi M
Vivi M VIC
   Fair Incentive  Verified  King

Beautiful comfort. Plush and supportive. Much better than my old bed!! Show details

Lauren
Lauren
   Fair Incentive  Verified  King

This mattress is very comfortable and we are very happy with it. Delivery was easy and the purchase was no fuss. Show details

ProductReview.com.au has affiliate partnerships. These do not influence our content moderation policies in any way, though ProductReview.com.au may earn commissions for products/services purchased via affiliate links.