Kogan Agora Smart 4K LED KALED65UHDZA (65") Questions & Answers

In my experience you're going to need a remote

Talk to the supplier

Same thing here Gaston but I couldn't get a helpful answer from Kogan.

I’ve got same problem

I need help plz

Hi guys I have a KALED65UHDZA 65" no remote control. I'm trying to find a way to connect to wifi. I don't knw where or how to find it please help

Hi, thank you for your question. Unfortunately, this model of TV does not have alternative control methods available and requires a compatible remote signal or the use of the physical controls on it to be operated.

In future, if you have any questions or concerns about our products, please contact our Help Desk for assistance here: external link 

Thank you for your response. As this series is an Android device which is open platform it maybe a real advantage to KOGAN if the source code was released and made available to the Android developers community to add the appropriate code required to make this level of control possible. I have no doubts that the feature would put the KOGAN TV's in a very advantageous position as remote control flexibility is the single biggest issue for all domestic and commercial devices everywhere. Plus it would be free. I am sure you can imagine how that feature could relate to sales. There are so many great developers out there that would relish this opportunity as home automation is a huge prerequisite for the exploding automation market. I recommend you pass this on to product development and marketing as a suggestion for consideration of the entire KOGAN range of Android devices. I would like to know their response. Thank you for your message. Regards Rod

Sorry- but once again, I cannot help you as I have so much trouble with this TV. You will need to contact Kogan Customer Care, but good luck with that! My TV was clearly advertised as Netflix compatible. Yet Kogan had to send me a code to connect for this as it wasn't on TV! Worst waste of money this TV..

Done4 good is right

Hi Steve, thank you for your question.

We can confirm that your TV is definitely compatible with 4K UHD inputs. Please contact our Help Desk for technical assistance here: external link 

I have same tv and getting the same thing when connected to IQ4 box, Did you get an answer to this problem??

No bill

But keep in touch if either of us sorts it out

Cheers stevr

Did you ever get the 4k to work? I just hooked up my ps5 directly into HDMI 4;with a HDMI 2.1 lead but it's still 1080p

Hi guys I have a KALED65UHDZA 65" no remote control. I'm trying to find a way to connect to wifi. I don't knw where or how to find it please help

Yes. Agora Smart TV.

I don't have the same TV as you do, mine only has 3 HDMI ports.

Hi Mike, As the Kogan TV does not support HDR, this will need to be switched off to enable 4K mode on the Xbox One X. To do this, press the Xbox button on the controller and go to System > Settings > Display & sound, then choose Advanced video settings > 4K TV details.

Please feel free to use the following Xbox Support guide for more information on confirming that the correct video settings are selected: external link 

If you need some further assistance please get in touch with us on 1300 304 292 or by submitting an online inquiry here: external link