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Kogan Agora 5.0" (2013) has been discontinued and replaced by Agora. The most recent model is Agora 4G Pro.
7 reviews
Reece
Reece2 posts
 

Kogan Agora – We purchased this phone for my daughter a couple of years ago and after a couple of months the phone stopped charging, when contacting Kogan they asked for a video clip of what phone was doing so videoed with my phone plugging Agora in and booting up. Sent clip to Kogan then got a response saying clip was too large for them to view (Are you Kidding!), had no response since so will definitely not waste my money with their phones again.  Show details

Kogan
Kogan    

Hi Reece, Thank you for your review and I'm sorry to hear… Read more (+2 replies)

Rob G
Rob G4 posts
 

Unreliable & full of bugs. Choose something else – I've had a kogan phone for approx 6 months now and it has been a source of frustration. For a while, it would restart around 50% of the time when I tried to make a call, answer a call or open an app. A factory reset mostly fixed this issue. It is now constantly dropping out, showing full reception which then disappears when I try to make or… Read more

answer a call. Mobile data speed is frustratingly slow, if it decides to work at all. It is nearly unusable, can't wait to get a new phone. Don't be tempted by the price of these, choose something else.

Brisbane Boy
Brisbane Boy2 posts
 

Save more money and buy from a better company – I bought a kogan phone considering it is an Australian company and would back up their products. I also bought 3 years extended warranty. The phone started having jams and automatic going into airplane mode. I sent the phone and it has been many weeks I am with out phone now. The response I got from Kogan was very horrible and they did not help me… Read more

at any stage. I am still waiting for my phone repair. I do not know how long will I have to wait. I strongly suggest to save more money and buy a better one from better company.

poor screen, software issues, poor response from Kogan

Kogan
Kogan    

Hi Brisbane Boy. Please send your ticket reference number… Read more (+1 reply)

buildreview
buildreview8 posts
 

Bought 2 Agora HD+ Smartphones and after 4 months they are both not working!! – After reading the very positive Cnet reviews on the phone I am very disappointed that both of the phones have failed after 4 months. The first phone started having some issues with the screen after a month or so and the second phone started having charging issues after 2 months. 1 phone will not charge and on the other one the screen has stopped working.

Kogan
Kogan    

Hi buildreview. Your phones are fully covered under… Read more (+1 reply)

desmun
desmunVIC5 posts
 

hmm. don't bother – I found the computer to be quite good - except that so often programs would just 'fall off' whilst in the middle of doing something and often have to start over several times. Calls would drop out frequently, its so fragile that it falls apart even if dropped from only a foot off the ground. Its definitively the most fragile phone I've ever used… Read more

wifi - till it broke due to falling on it. all the android and Facebook functions very, very fragile, falls apart very easily, breaks easily, programs will stop and drop off the screen in the middle of tasks, calls drop out

Highlander
HighlanderNSW11 posts
 

You get what you pay for – We bought the Kogan Agora 5" smart phone for $165 or thereabouts and it lasted 3 months before it dumped the address book. A Telstra phone tech was able to retrieve the numbers and shortly afterwards the phone refused to turn on. The Kogan procedure for returning a faulty product is so complex, it discourages you from bothering. I'm persevering… Read more

with trying to return the phone but fast running out of patience. I'm just about at the point of cutting my losses and giving Kogan a miss. Last Kogan product I buy. The price Only lasted 3 months - complicated returns process for faulty items

Kogan
Kogan    

Hi Highlander. All Kogan products are covered by a 12 month… Read more (+1 reply)

Honest Matt
Honest MattQLD3 posts
 

Product failure - twice! – I purchased this phone with a 2 week delivery date. It arrived about a month later. It worked fine for 3 weeks than died. I sent it back and eventually received another one back. It died after 2 days. This phone has a serious manufacturers fault that, apparently is not their fault. They are "not responsible" for the disastrous quality of their own brand of products. Rudeness at their call centre doesn't help either. 100% failure rate.

Kogan
Kogan    

Hi Matt, please contact supervisor@kogan.com.au and we will look into this for you.

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