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2Kresta

Kresta

 Verifiedkresta.com.au
2Kresta
4.2

2,130 reviews

Positive vs Negative
71%29%
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Warranty Claim MadeYes · No
5 Suzie  · Kresta service, quality, workmanship is exceptional. Extremely happy with my blinds and sheer curtains.
5 Jill B.  · Fabulous service especially from the installer Rafael. Nothing was too much trouble.
5 Leigh Smith  · The service from quote to installation, from office to installers was prompt & professional.
5 Deb M.  · Blinds look fantastic charlie has done a wonderful job Connor the Rep was great
5 Peta Griffin  · Our installer Charlie was great. Punctual, friendly and went above and beyond. Thank you!!
5 stuart heath  · Shutters are great Mark was fantastic service top shelf thanks you Mark
maxwell b.
maxwell b.SA
  SA, Mile End

the curtains we purchased from Kresta exceeded our expectations and the help we received from their consultant liz dukker on colours and fabrics was spot on . thank you Kresta

Karen Salkowski
Karen SalkowskiQLD
  QLD, Aspley

Emilian Jayakody has been superb to work with. He has measured up 13 blinds in our home over a period of almost two years. He has always been so thorough, professional and on time. He is an absolute gentleman. I would recommend his services to anyone wanting a sincere representative from Kresta. Karen & Gary Salkowski Show details

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Paula
PaulaVIC2 posts
  VIC, Mentone

We had a fantastic experience with Kresta from start to finish. The quote from Sonya came through straight after she had come to discuss our needs. The quote was a little difficult to work out, but after a simple explanation, we understood the products and the process. The process to order was straight forward - the ordering to installation time… Read more

was a bit long but acceptable. The products are amazing. We needed a few different blind types for windows and staircase etc, others could not deliver all products. Kresta could manufacture and install all of them which was a big relief to us. The installation was excellent in my opinion. Highly recommend.

Reviews with attachments

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Ron L.
Ron L.
  QLD, Loganholme

We had Plantation blinds installed by Damien and they look fantastic! Clean and professional work done quickly. Definitely would recommend. Show details ·  1

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Lynette N.
Lynette N.
  VIC

Jay the Kresta technician said he will help me in a few days to repair my blinds but his promise was better - he came back sooner with two new motors and installed the motors within minutes. He is an Australian of Maori descent and a champion. A man of his word. Kind and reliable. On repair day I was too sick to answer my mobile but he came… Read more

anyway. Most techs would just have said the client didn’t answer her phone. This man listened when I told him I was disabled. So once he had the new motors and I didn’t answer the phone he used his judgement. He came through for me and for that I will always be grateful. We need people who love their jobs and Jay certainly does. He is an asset to Kresta. I felt comfortable in his presence and he was engaging. Jay if you get to read this I want to say thank you to you and keep up that brilliant smile. After service is what makes a return customer and you’ve converted me hook line and sinker. Kresta all the way for me.

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Gary James
Gary JamesQLD3 posts
  Verified QLD, Burpengary

Absolutely love our new curtains the installers were friendly and professional, definitely recommend Kresta to anyone needing curtains

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katcnyc
katcnycNSW
  NSW, Belrose

Excellent price and service. I would highly recommend Sam. The blinds are good quality and a great addition to our home.

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Christine Joan Watts
Christine Joan Watts
  WA, Joondalup

Extremely happy with our shutters and curtains. I can’t remember our fitters name , he did a fantastic job. Show details

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Haigaz benliyan
Haigaz benliyan
  Verified NSW, Belrose

I thankyou sam being honest punctul making sure that the job is done perfect i recomend him highly anybody dealing with kresta blinds.Thankyou again Sam regards Ben. Show details

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Kym
Kym
  Verified WA, Cannington

Great communication from initial quotation to install. They provided recommendations on configuration of shutters and customised it to fit around our new tiles and windows. The shutters look beautiful and really finish our kitchen renovation. Very happy. Show details

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Loryn
Loryn
  SA, Mile End

Very happy with our curtains and the service we received. The team are attentive to detail and communicate clearly throughout. The curtains are of high quality and have completely transformed our home. Show details

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Sharlene L.
Sharlene L.
  QLD, Aspley

From start to finish we were very happy with Kresta. Emilian, who came to our home, measured our job and answered all our questions, to the staff in store keeping us informed of progress to Damien, who installed our plantation shutters perfectly.

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Robyn
Robyn2 posts
  NSW, Belrose

Sam gave us clear ideas about what to expect and available in blinds. He measured and let us know when to expect installation, which because of Christmas, was likely not to be until February. To our delight, they were in fact installed efficiently 2 days prior to Christmas and we are very pleased with them. Show details

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Kristine
Kristine
  QLD, Kawana

Cassandra was amazing, professional and a pleasure to work with. She couldn't have be more helpful. I love my new curtains and blinds. I highly recommend Kresta and Cassandra. Show reply

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meticulous
meticulousWA
  Verified WA, Subiaco

Requested an obligation free quote just for some ideas and met a fantastic guy who was friendly, trustworthy and prompt. We ordered the blinds on the spot and got something like a $1000 discount. Blinds came earlier than expected, installation was fast and fuss free. We love our new motorised blinds and have already recommended Kresta to my brother and others. Easy to use and intuitive remote control. Show details

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Anne M
Anne MQLD
  Verified QLD, Kawana

Our Kresta experience has been very positive, from Cassandra’s expertise (interior designer). She absolutely knows her craft to the smooth installation. They were efficient, on time, price competitively and top quality. Show details

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Janet Hooper
Janet HooperVIC
  Verified VIC, Camberwell

My curtain installer Zack arrived on time to install my bedroom sheers and was an absolute delight to speak with, explaining and checking with me on everything. The install is perfect and I am so happy with the job he has done. I wish all trades were as professional as Zack! Show details

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Carmel Purcell
Carmel Purcell
  NSW, Belrose

We had dual roller blind and plantation shutters installed. The quote, measurement and installation process was easy, timely and handled well. Sam was a pleasure to deal with and we are delighted with the outcome Show details

Latest follow-ups

David
DavidQLD
  QLD, Burpengary

Mark was punctual and service was great. Makes house do much more modern Show details ·  1

 Follow-up  · Shutters seamlessly installed on windows by Mark and is really good quality

Usually Happy Buyer
Usually Happy Buyer8 posts
  NSW, Newcastle

I was sold a dud of blind but also curtains that did not meet expectations. They did not open...like normal curtains are supposed to do. I was assured on the phone that they could take it away and split it and BE A NORMAL CURTAIN. after months of… Read more

waiting, the came and said not worth it, won't do it. thought they might especially as a good faith gesture as I had they sold me the utter dud blind. (see my other entry). The fact they gave me some hope makes me even angrier. Please do not use Kresta as their product are sub par, they do not give good advice but which blinds to get in their store, their products are misleading and their customer service is not good. Save yourself the pain.

 Follow-up  · at the end thety offered to divide terrible curtain, but it would void my warranty. i didn't want to take that risk. Just don't use kresta. i wish i had gone another way.

KateA
KateAVIC11 posts
  Verified VIC, Mentone

A disappointing first (last and only) impression with Kresta Mentone. In early March, I arranged a quote and the consultant was knowledgeable, efficient, and provided written documentation on the spot — a great start. However, when I requested a… Read more

single contract amendment a few days later, communication stopped entirely. I followed up by phone, leaving a direct message with the consultant, and by email to the office - no response. I have since engaged another provider. The silence is telling: If a business cannot respond to a straightforward request during the sales process, it raises serious concerns about how they would handle issues after installation/warranty.

 Follow-up  · Kresta said that they would follow up this complaint and two months later, still nothing

Kresta
Kresta    

Hi Kate, thank you for your feedback, it is appreciated. … Read more (+2 replies)

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In-depth reviews

Gigi
GigiNSW8 posts
  NSW

Please run and stay away from this company !!!! I recently installed curtain from them and spent few thousand dollars on it . First : sales person [Name Removed] is extremely rude , unhelpful person , all he wants is sell you crappy product and get the money from you at one point he’s pushing me signing the contract and verbally caused me too… Read more

too long to decide , I signed contracted under pressure then he took my living room curtain order out from the quote and said I didn’t want curtain for my living room , he measured and it’s on original quote ! I didn’t check second quote paid few thousand and missed curtain for the main living room !! He told me I can’t win this as I signed contract ! He’s very doggy ! Second problem, My concern with the bedroom was blocking the light , yet the curtain they installed can’t block the light , it’s too short light comes in from above and below ! I have toddler in that room , she’s still complaining about light in the morning ! My problem didn’t get solved! [Name Removed] said light will be blocked 100% but now this is absolute cr#p ! I contacted him he doesn’t want to reply my email or pick up my phone ! He cut me off completely after I paid full amount of money!! I called customer crevice ! They also don’t care ! They only forward my Email to [Name Removed] , who is never been helpful ! Unable to reach him I’m desperate to fix the problem , curtain comes with 2 year warranty yet no one can help with this problem ! I’m calling fair trade ! Please stay away from this company ! They always have discounts to attract people , they got me this way ! But it really doesn’t worth it ! I wish I never used them !! It’s absolute garbage!! Nightmare!!

Grace

Gigi
Gigi   

They completed ignored me ! Curtain installed faulty , didn’t block out light and has 7 years… Read more

Carole a
Carole a
  QLD, Loganholme

Thankyou Kresta for my Beautiful Curtains . I was so Happy with all the great Service I received from All your Staff . My first contact was with Margaret, where I phoned and advised her that I needed to have Curtains installed , so I could have more Privacy in my Unit . Margaret was very helpful and Careing . She arranged to have your Sales Rep.… Read more

Peter to call and give me a Quote re my new Curtains. Peter was so Professional and helpful . He showed me all the beautiful Fabrics . I chose a lovely colour in Azure Blue . It was such a great experience dealing with Peter , He was such a gentleman and was a great in helping me choose The colour and Fabric . Margaret kept me up to date right through the process , giving me updates regularly. The Gentleman , who installed the Curtains name was Carl . Carl was a great help and did an Amazing job with the installation . He was very Polite and helpful . Kresta should be proud of all of their staff , who looked after me . They were “ Simply The Best” ! Please thank them all , on my Behalf . ⭐️⭐️⭐️⭐️⭐️ I will be recommending Kresta to all my Family and Friends . Thankyou Carole Anne O’ Brien, unit 50, 91 Tryon St, Upper Mt Gravatt. 4122

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Len
LenQueensland7 posts
  QLD, Loganholme

I got my blinds done by Kresta. Peter Zamostny who is the consultant has been so amazing from start to end. We’ve had him out twice now as we are doing our blinds in stages. I can’t say nothing but the best things about him. Peter measured all my windows and got the ball rolling so quickly, thank you so much. My husband is hard to impress and he… Read more

was very impressed when he came home. I can’t wait to do the rest of the house, hopefully it will be sooner rather than later. He also gave us some awesome advice and I can see why, Peter knows his stuff. The reception staff are lovely, Mina who booked in our installation and Carl who came out and installed the blinds is so nice and did a fantastic job. I’ve sent pictures to family and friends and they are so impressed. Thank you to everyone from Kresta Loganholme. If you are thinking of getting window fittings I highly recommend this guys. They are so professional, friendly and always there to answer any questions you have. Thank you so much ❤️

Recent reviews

Rochelle
Rochelle
  VIC, Mentone

Had to get Kresta installer back to close a 10cm gap between the curtains which is letting quite a lot of light in even when it’s fully shut. Customer service wanted to charge a call-out fee as the curtains were installed 7 months ago and I had to explain and prove that it’s an ongoing issue and was last seen by another installer 3.5 months ago.… Read more

Suggest better record keeping for customer service. Ultimately the call out fee was waived and Jay the installer came very swiftly, was very helpful and managed to resolve the issue. Overall I think Kresta stands by their product and workmanship, and provides good after care service.

Rob Johnston
Rob JohnstonVIC3 posts
  Verified VIC, Mentone

My wife and I have recently had a large "Santiago" Awning installed, which was purchased from and installed by Kresta. Sonya Oberstar was the specialist product advisor who was very professional, knowledgeable and a pleasure to work with. The installation was carried out by Kresta's installer, Rath, in difficult conditions, but he finalised the… Read more

installation at 7:30 on a Saturday evening. He did an excellent job, cleaned up the site, and took all the rubbish with him. I'd highly recommend both Sonya and Rath to anyone keen to get excellent product advice (Sonya) and a professional installation (Rath). All up, we're very happy with the installation and the quality of the product.

Sarah oliver
Sarah oliver3 posts
  QLD, Aspley

We are so happy with our new roller blinds. The service was amazing throughout including the very helpful staff member Emililan who came to do the measure and quote and assisted us throughout the process. On arrival of the ordered blinds the blinds were installed within one day which was so impressive. Thankyou so much for your assistance. I would highly recommend. Show details

Debbie
DebbieQLD2 posts
  QLD, Aspley

Just had my S fold curtains installed by Charlie and I couldn’t be happier. Michael my sales rep was a pleasure to deal with initially. He outlined all my options and had heaps of pictures to show what the products would look like once installed….really super helpful. I had a mixed up installation time but it was easily fixed with one phone call… Read more

and Charlie worked to ensure he’d be finished on time……he even wore white gloves when handling my curtains so they wouldn’t be marked!!!!!!

Richard
RichardNSW
  Verified NSW, Newcastle

KRESTA – NEVER AGAIN! The quote we received was based on the salesperson’s onsite measurements which turned out to be very different from the installer’s onsite check, leaving us with higher costs for our blinds and curtains. How could the salesperson’s measurements be so far off? Is this how Kresta operate—offering cheaper quotes that end up costing more in the end? Show details

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