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Kresta
2.6 from 951 reviews · View Statistics

Reviews

  • Product Quality
    3.5 (230)
  • Return Claim MadeYes (22) · No (254)
  • Customer Service
    3.1 (282)
  • Warranty Claim MadeYes (21) · No (264)
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Reviewer Photos & Videos

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stunning blinds and curtains

published

Stunning stunning stunning :) I absolutely love my curtains and blinds from Kresta. They make my apartment look stylish. We had such a pleasant experience with Kresta. From the quote and measurement through to the final installation everything went really smooth. Mary is such a talented designer her idea and level of customer service is just exceptional ! I strongly recommend their curtains they are just a class!

  • +1
Product Quality
Customer Service
Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeNo
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Professionals work. Best experience.

published

I was going to DIY but find it not easy. Kresta save me time and trouble. The blinds work smoothly.

Incentivised ReviewNo
Nick

NickSydney, NSW

Perfect and credible products

published

Kresta has been the best blinds company I have ever come across.Great variety to choose from,good quality, easy measuring,easy installation. I have had numerous blinds and curtains made by them and they have always been a perfect fit.
Very helpful & friendly staff if you need to get in touch, I strongly recommend Kresta to my family and friends.

Product Quality
Customer Service
Incentivised ReviewNo
Store LocationNSW
Warranty Claim MadeYes
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Maria

MariaIllawarra, NSW

Happy with curtains and blinds

published

I'm happy with the curtains and blinds and the deal I got from Kresta Blinds Wollongong. The quality was superb and speaking to the service team Patricia and Mary also helped me get exactly what I was looking for.
I definitely recommend Kresta Blinds in Wollongong.

Product Quality
Customer Service
Incentivised ReviewNo
Return Claim MadeNo
Store LocationWollongong
Warranty Claim MadeNo
See all answers
Chanel Finney

Chanel FinneyIllawarra, NSW

Curtains look amazing

published

I’m very happy with my curtains for my apartment and all my friends comment how stunning they look thank you to Mary sales representative from Wollongong she was very professional knew her products helped me with colour and design and also to Patricia from the show room on her excellent customer service and keeping me up to date on my order. I recommend Kresta Wollongong to anyone looking to buy new curtains for their home

Product Quality
Customer Service
Incentivised ReviewNo
Return Claim MadeNo
Store LocationWollongong
Warranty Claim MadeNo
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Excellent Service

published

I am so happy with my blinds & curtains.
I asked for my curtains to be installed before Christmas, Kresta went out their way to make that happen. Thanks to Mary & Pat and head office.
Happy customer
Linda Kezovska

Incentivised ReviewNo
Miryana

MiryanaIllawarra, NSW

Excellent product and service

published

The product and service was extremely professional. Mary did an excellent job quoting and made us feel very comfortable. Pat provided consistent updates for us on payments and installments. The shutters were installed by Shane. He was quick and efficient. Well done Kresta.

Product Quality
Customer Service
Incentivised ReviewNo
Return Claim MadeNo
Store LocationUnanderra
Warranty Claim MadeYes
See all answers
No Happy

No HappySouth East Queensland, QLD

Can I give les than one star?

published

They give a warranty that is worthless. I had blinds installed. On one of then the cord broke. The warranty covers parts, but the workman call out is $83. I can fix it myself for less than $10! Never going back to them!!

Incentivised ReviewNo
Warranty Claim MadeYes
2 comments
Kresta
Customer CareKresta
No Happy
No Happy

Order number LN277058

Terrible and worst ever customer service. Please do not go to them as we being an existing Kresta customer.

published

Worst customer service ever I have seen. Ordered shutter in May 2020 and still haven’t got them installed. Repeatedly called and no actions taken. Full of promises given and nothing happens. They won’t give proper discounts or take accountability of their service but keep delaying the order. Never ever ever go with them. Even if other blind company are expensive please go with them as I have personally seen the orders delivered. We are being treated terrible.

Product Quality
Customer Service
Incentivised ReviewNo
Return Claim MadeNo
Store LocationACT - Canberra showroom
Warranty Claim MadeNo
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1 comment
Kresta
Customer CareKresta
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AVOID AT ALL COSTS!!!

published
Product Quality
Customer Service
Incentivised ReviewNo
Return Claim MadeNo
Store LocationCaringbah
Warranty Claim MadeNo
See all answers
1 comment
Kresta
Customer CareKresta

I would NOT recommend Kresta

published
Product Quality
Customer Service
Incentivised ReviewNo
Return Claim MadeNo
Store LocationNo sure....I think Caringbah
Warranty Claim MadeNo
See all answers
2 comments
Kresta
Customer CareKresta

LN878388 is the order. After fitting, I discovered that the WRONG curtains were supplied. Not the BLACK OUT Curtains I ordered OR were delivered.

Sandra

SandraPerth, WA

  • 2 reviews

Terrible service

published

DO NOT purchase anything from Kresta. No communication whatsoever. I ordered blinds in October I had to wait 10 weeks then I got an email saying my order is on its way and they wanted remainder money. Told them not paying for nothing until my blinds are installed which would make it 3 months waiting. Asked for a refund and I was refused they now have my deposit, I have no blinds and I am now going elsewhere. BUYER BEWARE Kresta are dodgy avoid at all costs

Product Quality
Customer Service
Incentivised ReviewNo
Store LocationMandurah Wa
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3 comments
Kresta
Customer CareKresta
Sandra
Sandra

I don't want you to look into my order i would just like my deposit back now at this stage waiting 3 months for blinds is ridiculous

Kresta
Customer CareKresta

Hi dear Sandra,we do need your order number to get more details about your case, and also we will pass your case to the related staff, they will get back to you ASAP to solve your issue. Kind regards,Kresta.

Poor service - go elsewhere

published

Ordered curtains on the premise that they would be installed in 6-8 weeks, given that we currently have no curtains in our home. 8 weeks passed and i had heard NOTHING from Kresta. I called multiple times following and was promised installation would be before Christmas (10 weeks). Then was called and told installation wouldn’t be until January 7 (12 weeks). The customer service from Kresta is next to none, they were less than apologetic for the delays and were totally unwilling to come up with any kind of solution. They are happy to take your money and tell you what you want to hear when ordering but that’s about it. Go elsewhere for curtains and blinds.

Customer Service
Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeNo
See all answers
3 comments
Kresta
Customer CareKresta
Carmen
Carmen

Order number is SN233917

Kresta
Customer CareKresta

HI we have passed your details to the related staff and they will get back to you ASAP,please feel free to contact us if you still have any problem!Kind regatds,Kresta.

Uy N.

Uy N.Canberra 2600, ACT

What service

published

Didn’t provide any helpful service, just left me with curtain fabrics and walked off. The fabric variety is very limited, just a very small handful.

Incentivised ReviewNo
Store LocationCanberra
1 comment
Kresta
Customer CareKresta
LewM

LewMSydney

  • 2 reviews

Great service by the staff at the shop; Bad service from the warehouse

published

Purchased vertical blinds in early Oct to install in existing fittings. After delays, we received the blinds on 17 Dec 20. It was disappointing re the time taken to deliver but service by the Caringbah staff (specifically Lenda) was great who actually in her own time picked the blinds up from the warehouse who were delaying delivery for no good reason.

Product Quality
Incentivised ReviewNo
Return Claim MadeNo
Store LocationCARINGBAH N.S.W
Warranty Claim MadeNo
See all answers
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Dee

Dee

  • 2 reviews
  • 3 likes

Empty Promises

published
Customer Service
Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeNo
See all answers
1 comment
Kresta
Customer CareKresta
Lee

LeeSydney

  • 8 reviews
  • 1 like

I should have read the reviews before I had them quote.

published
Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeNo
1 comment
Kresta
Customer CareKresta
David M.

David M.South East Queensland, QLD

Kresta blinds and curtains- Excellent service, great product

published

Service was second to none. Fast, efficient and extremely knowledgeable. Great communications. Product was as-described. Installed literally within half an hour, with a smile and extremely courteous. Looks beautiful. Thanks Peter!

Product Quality
Customer Service
Incentivised ReviewNo
Return Claim MadeNo
Store LocationLoganholme
Warranty Claim MadeNo
See all answers
C Marshall

C Marshall South East Queensland, QLD

Ipswich/Loganholme sets the bar

published

First made contact in 2016 with Ipswich store and was disappointed to hear the store closed. The service however has not suffered. We have had Kresta products 3 times now. Cannot fault the service. Initial contact, to the installers, Brenton, Frankie and Matt. The amazing Stephanie is priceless. Can't go wrong if Stephanie comes to your home. She knows her stuff and was the main reason we went with Kresta initially. Excellent service, all go that extra mile and very happy with the product.

Product Quality
Customer Service
Incentivised ReviewNo
Return Claim MadeNo
Store LocationNorth Ipswich (now closed)
Warranty Claim MadeNo
See all answers
Sam

SamSouth East Queensland, QLD

Money grab!

published

Placed the order in October. Received a notification 2 days ago saying “in the country but sitting a customs and won’t be ready until New Year”. Had Diane ring demanding payment - can’t make an appointment to install until paid and have to pay in 7 days or breach contract. Paid - now waiting another 4 weeks to be installed even though paid in full! They just want your money

Product Quality
Customer Service
Incentivised ReviewNo
Return Claim MadeNo
Store LocationAspley
Warranty Claim MadeNo
See all answers
5 comments
Kresta
Customer CareKresta
Sam
Sam

LN880296

Kresta
Customer CareKresta

HI we have passed your details to the related staff and they will get back to you in 48 hr,please feel free to contact us if you still have any problem!Kind regatds,Kresta.

Page 1 of 48

Questions & Answers

Louise

Louiseasked

Kresta

I had Kresta install roller blinds last year. I now cannot open a blind. I took down the blind because the chain mechanism looked to be broken. It is spring loaded. Is there a manual that will show me how to repair?
Thanks

No answers
Ann A.

Ann A.asked

NSW, Broadmeadow

When will broadmeadow Newcastle open please, as I have some tracks that needs to be replace on my vertical blinds. I would like to do it before summer
Thankyou

2 answers
Kresta
Customer CareKresta

Dear Ann, sorry for hearing about the inconvenience experienced, Could you please kindly provide your order number, such as SNxxxxxx or LNxxxxxxx, we will help to look into your order urgently and get back to you at earliest convenience. Kind regards, Kresta

Ann A.
Ann A.

I don't have order number.
I am taking it to "Amazing Clean" & repair.

Rach

Rachasked

Kresta

I'm interested to know if those with negative experience ordered online or went through a rep?

1 answer
Leonie A.
Leonie A.

Sales lady came from Kresta came to my house, measured & quoted then & their, had samples with her.

Get an answer from our members and Kresta representatives

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