Reviewer Photos & Videos
More like **** kerb!
Could be good if installed right, guy who done ours did a shocking job and super rude! Going to pull up most of it and get it done properly by someone else. Lifting, cracking in the first month, uneven!!
The reviewer stated that an incentive was offered for this review
Poor customer service
The product is ok, but not perfect. It is uneven and wonky in places. I can't comment yet on longevity, we only had it for 3 weeks, it hasn't cracked yet but won't hold my breath.
The worse was the customer service and this would not make me engage with Will from Kwik Kerb ever again. At first things were ok but when a few smaller issues arose he was extremely un-accomodating. He wouldn't even engage in a simple chat about it, he went from zero to 100 where he aggressively demanded payment (we only had received the invoice a couple of hours b...efore and never threatened not to pay). We simply wanted him to amend a smaller corner that was not in line with the overall layout of the driveway, it was wonky and needed moving (approx. 1meter worth in length, a small job). We even said we help out and clear the area in question, we would have been happy to pay some money towards it too, even though he should have picked up on the issue in the first place. But that's also not the issue, his entire attitude was simply shocking. I would never speak to my own customers in such an aggressive tone. He then messaged continuously demanding payment, the payment wasn't even due until the next day. He continued to demand, he then also demanded proof of payment, all within the space of less than 12 hours. He was very unpleasant, he even said that his job is not to provide customer service but concrete only. I think that says it all and for that reason we cannot recommend him. Stay away from this business. We own a business ourselves and would never treat customers in this way. Even if we disagree we will always ensure that we can find a solution that works for both. Will does not care about anything but the money.
Our local Northern Rivers Kwik Kerb had done a lot of work for us. We always paid on time & in full. In the past we were genuinely pleased with the results even though he is somewhat disorganized. He was very polite & previously had good customer service.
However, his last job, he made a real mess of our driveway. His preparation was good but he proceeded with the sealing process on a very hot day & decided to spray water on the wet sealant to cool it down. This has left the driveway with huge white bubbles & patches. On the same day he did thi...
Very Very Ordinary
After 2 weeks, many major cracks and chunks falling out. Have called the installer, but my repairs have to happen after he finishes other jobs. Having paid for the work, repairs should be a priority. Photos below are just an example.
Kwik Kerb by Burgess (Brett Burgess)
Thankyou Brett for turning our dream into reality! Absolutely awesome job by Brett at Kwik Kerb by Burgess! On time, reliable, the job was immaculate not to mention affordable! Far better than we ever imagined Brett! Top job mate! We will be getting Brett back to do our front garden edging and recommending him to our friends and family! Highly highly highly recommend Brett at Kwik Kerb! Matt & Nadine
Very happy with Kwik Kerb
Brett in Brisbane did a fantastic job, he was thorough. Very happy with his workmanship and attitude. I'll be getting him back to do the rest of my garden beds.
Great service and product
It was an absolute pleasure working with Brett in Brisbane north side. Very professional and great service, and the end result looks amazing. I will recommend Brett anytime. Thank you.
Great service, great job
Paul in Adelaide was fantastic, he came and quoted when he said he would, was on time to do the job and went way above and beyond to create the finish that I wanted for my garden edge. It looks great and Paul was in and out in the timeframe he gave me and cleaned up all the mess. I’m so excited by the garden that Paul created for me.
Kwik Kerb by Burgess
Finally, a contractor who arrives on time, doesn't leave a mess and someone you can actually have a conversation with. We've had Kwik Kerb by Burgess help us out on two properties and on both occasions, they've never failed to disaappoint. Our neighbours are all asking "Who did your garden edging? Looks outstanding!"
HOPELESS SERVICE Get your act together
Try answering your head office phones
Get your franchisers to answer emails
Only one franchiser Adam answered the phone , he was helpful and understanding
Very terrible service not happy , I wouldn’t recommend at all
Your either to busy or don’t care about your customers
Get your act together
I live in south east vic
Kwik Kerb by Morgan (Paul Morgan)
The Kwik Kerb that Paul Morgan completed for us is absolutely fantastic! He is a true professional. The preparation work was very thorough and resulted in a perfect finish to our front garden. The attention to detail was impeccable and his work was very reasonably priced. I highly recommend Paul to anyone considering his services. Thanks very much Paul, the work you have done for us has had a ripple effect and we are now inspired to undertake more improvements around our home. Your an absolute top bloke.
Geoff & Sarah C, Berwick
Kwik kerb Maroubra
Steve Read was fantastic so professional in the way he explained the service and then doing the job. Nothing was too much trouble he was recommended by Flower Power and I’m glad I acted on this recommendation I would recommended Steve wholeheartedly job well done.
Kwik kerb by Paul Byrne - 5 stars
If you’re looking at getting Kwik Kerb, certainly give Kwik Kerb by Paul Byrne a call. My experience with Kwik kerb initially was not good, every operator I called wouldn’t pick up the phone or they came out to quote but couldn’t commit to a time to do the job. Even using the 1800 number was difficult to organise someone to complete the job. Before I found Paul, I had another operator lined up but he could never commit to the work, he kept saying two weeks, two weeks, two weeks. Before you know it 3 months had past. In the end I found Paul whic...h was a blessing, not only was he reliable, but friendly, helpful and offered plenty of advice. If you want Kwik Kerb done, there is only one person to call and that’s Paul. The completed work looks magnificent, both my wife and I are very happy.
Obviously too busy to make contact and quote
I have, on two occasions rung the 1800 number and requested Kwik Kerb in my area make contact with a view to quoting on garden edging. All I can say is, business must be booming - no contact whatsoever. If could've given a negative rating I would have.
We had our front garden edge border done, operators left mess everywhere.
End product the colour was uneven, contacted the contractor...he came back to fix it. Looked out the window and saw he’s spraying the concrete and the newly laid expensive mulch and the grass, so paint going everywhere.. told him that it was not good enough ...short discussion ...he packed up and left leaving it not finished. After putting in a complaint he returned yet again to paint it with a brush, this time ensuring that the husband was home he still failed ...partia...
Questions & Answers
Help!!!!! My partner started a curbing business but we can’t get the slurry right. It keeps peeling back the sand/cement mix
My partner has just brought a curbing business With no Previous experience. He is having massive issues with the concrete slurry peeling back the laid curb mix. Does anyone have any advice??? Would be greatly appreciated
How can I reseal my quick curb. I need to wash it first with just water and dish soap? And then when I reseal it to bring the color back what should I use
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