Laser Clinics Australia - NSW

It was another great experience and I had my botox fourth treatment with Joyce. She is professional and focus on my current situation (as I do different part) Serves were good, price was reasonable. Now I completed my treatment over three weeks. I am looking good. I’ll keep coming back as I know I’m on a good hand. Show details

Highly not recommended. I visited the Bankstown clinic and was deeply concerned to discover that an unqualified laser therapist was permitted to perform treatments. This raises serious questions about safety, professional standards, and the clinic’s duty of care to clients.

Very disappointment . Feel like I was scammed. I purchased 3 x laser pigmentation removal for face online on 21/11/25( Already paid for 2 treatment online) and make an appointment today. I was told that treatment is not available in Dubbo just when I got there .I purchased and made an appointment 2 weeks in advance. Both online and Dubbo clinic… Read more

didn't mentioned about that when I purchase online. If I have known earlier , I wouldn't have purchased that. Want my refund. Also my friend had similar experience. The one she purchased is not available and got different treatment that she didn't prefer.

Love seeing great results for my fine lines – This would be my 7th or 8th needling treatment with laser clinics in Nowra and I’m impressed yet again with their treatment. I’ve been complimented a few times recently on my skin and I’m 35. It’s a great treatment for fine lines and scaring if you prefer to avoid Botox. Love the friendly atmosphere at the Nowra clinic. Show details

Great Skin needling advice – Thank you once again laser clinics I think I’ve nearly had every staff do my treatments ? I had a younger lady do my skin needling at my last appointment and she did a great job. Very professional, clean and I had great results. Show details

Great customer service and results – Have been going to LCA for treatments for years and really happy with the service and results. Everyone is so lovely and the products and treatments work! Show details

Biggest waste of energy, time and money of my life After 7 sessions my hair growth is exactly the same as prior to starting treatment meaning the $700 and about 20 hours spent getting to the clinic and the treatment itself was a complete waste of time and money. I wasted the last summer because you can't be in the sun 2 weeks after and prior to… Read more

your treatment which means never, it was so stressful and honorees as you always have to go out of your way as we live on the beach.

I discussed this with my laser therapist at the last session, and the response was, it does not work for anyone and never will all hair be removed, it will just become lighter [?!?]. In my case not even that.

Needless to say the photos and what's advertised is very different.

For my 7th Laser session, settings as follows for a non-sensitive area [Underarms and Legs]: 10 J/cm² (Fluence) 5 ms (Pulse Duration) 2.0 Hz (Repetition Rate) Its the middle of winter hence no risk of sun exposure. I am not fair skinned [nor olive or dark] just middle of the road, I have had no issues with the first 6 sessions hence no risk of adverse reaction.

From doing research these settings are extremely conservative, not to say useless, especially taking into account the number of sessions I had, zero sun exposure or risk thereof and zero adverse reactions. Other reviews also state a similar experience, that at Laser Clinics you need a lot more sessions as each session uses extremely low settings.

Disclaimer here is that I am on Hormone Replacement Therapy, and have been on the exact same treatment for about 3 years, hence my hormones are stable, and blood tests confirm that my hormones are a) stable and b) no higher than a healthy 35 year old. Of course, this was disclosed in great detail when I purchased the package. We then moved interstate, thankfully the clinic where I bought the packages transferred, however in hindsight it would have been better not to waste all this time and energy.

When I started my first session at the new clinic, there was immediately a concern raised about the Hormone Replacement Therapy and that the treatment might not work. Of course, I asked for a refund as no point wasting time and money on something which is not going to give results. The clinic where I purchased, mentioned that there is never a guarantee [red flag!!], however where happy to take my $700 and did not consider the HRT a big enough deal.

No refund was provided by the clinic raising the concern and administering the treatments, which is outrageous as I disclosed my situation in great detail PRIOR to payment.

Result: $700 gone, 20 hours and a wasted summer I never get back in addition to the stress of it all.

On a positive note, the laser therapist was always really friendly and she was knowledgeable, which was appreciated.

Beware! I was left with blistering and third degree burns as the "therapist" didn't know how to use the laser properly. Over 18 months later and many remedial treatments later and I still have scarring. Criminal. Show details

Staff need serious training. They have no clue what they are doing. They do a few zaps don’t even cover the area and send you out. They don’t analyse the skin or ask how you went from last session or about the hair growth. How they are still in business shocks me. Show details

Worst Dysport Experience – I went to lasers clinics for dysport in 3 areas. Either too much was injected, or it was incorrect placement. I have lowered, uneven eyebrows, which has resulted in further hooded eyes, and has affected my peripheral vision. It’s aged me 10 years and I’m embarrassed. Would not recommend Laser Clinics for Dysport. Show details

Terrible service, will not refund – I purchased a treatment online for a Christmas gift to only be told when going in store that I cannot gift this as I opened an account in my name. I did this to avoid the recipient finding out. Most places online you add your details and the person who it is for details. I’ve been told they do not refund for “change of mind” even though this… Read more

does not reflect my situation. I was spoken to very poorly by the manager and accused of being passive aggressive for not “understanding”. Turns out a lot of people I have spoken to have had similar situations with this business.

Excessive Pricing at Caringbah Laser Clinic – I am writing to express my deep dissatisfaction with the service my wife recently received at the Caringbah branch of your clinic. She was referred to the Caringbah branch by Miranda Laser Clinic because they were unable to accommodate her booking on her day off. For the exact same service she regularly receives at Miranda, she was shocked to… Read more

discover that the price at Caringbah was an outrageous 141% increase.

To make matters worse, after raising the issue, Miranda Clinic later confirmed that the price charged was indeed excessive. While we appreciate that Miranda has agreed to compensate for this on her next visit, this incident has left us extremely disappointed with the experience at Caringbah.

Refused prebooked service as lunch time break – Parramatta branch (not in Westfields) DISGUSTING customer service. Refused to perform my 10min prepaid treatment (made and booked online) as it was her LUNCHBREAK. I was ontime, she said the system shouldn't provide her lunch break times as available. WOW glad its not my business. Show details

Prepaids are a scam! – They are a scam! I prepaid services and they closed shop! Now I can’t get a refund-for services that I paid for or get any form of resolution! Stay away. Show details

Not reliable! – I bought a prepaid sessions (total of 10) from Albury NSW. I was planning to move interstate the next year so I asked them if I can transfer my remaining sessions to their branch in WA. I asked in 2 different occasions and 2 different staff told me it is POSSIBLE. I just have to request the branch in WA to call them and they can do the transfer.… Read more

Now that I moved in WA, they said they are not allowing transfer! I tried calling different branches but they told me the same. Now I cannot use those sessions and will expire soon! They did not even told me that there is an expiration. My money just got wasted like that!

Never Purchase any pre paid package from Laser Clinics Australia – do yourself a favour and stay away from this company. if you have to deal with them, never pre purchase any package or be prepared to lose your money. I purchased 5 treatments package from them earlier this year and booked my upcoming appointments in one of their clinics. when time comes for my appointment I was told that clinic was closed down.… Read more

so I contacted Laser Clinics Australia head office to either refund my money or at least transfer it to another clinic. It's been 3 months now I am chasing them, sending emails and making calls without any progress.

Holding prepaid vouchers hostage and won’t provide refunds when they close their clinics – Was emailed on 11/2 informing me that my local Australian Laser Clinic was closing. As I had prepaid vouchers for this specific clinic, I was informed in the email to complete a survey to choose another LCA location to have my vouchers transferred to. I did this survey and have never heard back. I have now emailed the company 3 times asking for an… Read more

update, and now a refund and the response is always generic and vague. I still do not have access to my prepaid vouchers so cannot even use them at another LCA clinic and they have not offered a refund. My treatment timeline has now been affected as I was meant to have 2 appointments in the time since they originally emailed me. I will not be using LCA again and encourage others to not let their cheap prices fool you - they will probably rip you off and take your money too.

Laser clinic Rouse Hill laser hair removal – The staff are very ALWAYS friendly and professional. The facilities are always clean and hygienic Appointments run on time The process is virtually pain-free Show details

Very disappointed with cancellation charge – I have been going to Laser Clinics Australia for years and always thought they were great. Today however, I had to cancel my appointment due to a very sick toddler. I called before the store was open to leave a message about my cancellation and later received an email saying they charge for the service for any cancellation within 48 hours of the… Read more

booking. So basically, if you or your dependent become sick, and you cannot attend, you still need to pay?! I wilo no longer be going to LCA, I will find somewhere with more compassion.

Wonderful service and treatments – I would like to thank Sarah T. & the girls at Greenhills/East Maitland nsw clinic. Sarah T. has always being professional, knowledgeable and friendly. She has recommended treatments and products that have had a positive effect on my skin. I believe she is an asset to Laser Clinics company, and dare I say, whatever she is being paid, I suggest increasing her pay packet!! Show details

Competitive prices and wonderful staff – Tash and Ash did my skin needling and laser. They are so professional and welcoming. They clearly know what they are doing my skin is looking better than ever. I highly recommend this place to everyone. Show details

Buyer Beware – Buyer Beware As women our bodies and life are unpredictable at the best of times. Example, our cycles may come early and we may need to reschedule with 24hrs notice or possibly a family Emergency. Please note that Laser Clinic Australia's policy is that if you reschedule without 48hrs notice you will lose your money. In my instance, it was full… Read more

payment, as I had pre-paid. Cancellation last minute, I understand, but rescheduling considering womens needs at times should be considered.

Not only this. The system lets you reschedule within this 48-hour period and does not notify you that you have forfeited your money. So you are essentially making a new appointment without knowing it.

I showed up to my rescheduled appointment and was taken to the room told to undress and wait. The lady comes in and says I have not complied with the reschedule policy and I would be charged again for this appointment.

This was advised after the fact that I was already undressed, I had to re-dress and leave due to not being able to pay twice.

I did ask for her to talk to management as I already pre-paid and rescheduled with confirmation of rescheduled appointment and was hoping to still have my treatment due to the circumstances and she refused to call her.

I would not have attended and endured this embarrassment if I had been advised my payment was forfeited. The system says you have rescheduled for such and such date. Also very unprofessional of staff having not advised this before going into room. And no apology for the inconvenience.

Very apparent they are happy to take your money and not provide the service!