Laser Clinics Australia - SA

Their service and products are better than the other laser clinics – I have used few different laser clinics for laser hair removal and micro needling. I have visited the laser clinic (Marion Branch) and have never been disappointed with the staff services. Staff is very friendly and knowledgeable. Laser Australia products are much better and effective than other clinics. Show details

Outstanding service and results – Melinda (Marion, South Australia) was so nice and professional. She explained everything thoroughly and ensured I was comfortable at all times. The results are great, better than expected. Thanks Melinda. Show details

Hair removal – I’m about half way through my laser hair removal sessions and am so impressed with how well it is working. The laser aid and exfoliant is a god send post laser sessions

Extremely Positive Experience – From the consultation to the end of each appointment Katherine is highly professional as well as experienced. She is super friendly & genuinely cares about her customers. Highly recommend for a positive experience Show details

Disappointing – I bought 6 sessions of laser hair removal in 2017 which the manager at the time kindly extended as I found out immediately after that I was pregnant and then breastfed my baby. When I finally got back to the clinic to have my first session I mentioned I thought I may be pregnant again and the ladies there said if I wasn’t comfortable having the… Read more

treatment that they could extend them again which we did. I was so happy that they were so understanding and as it turned out yes I was pregnant again and I breastfed again. I went back to the clinic today as I am only now finally able to have the treatments only to be told by the girl at the front desk that my sessions had dropped off their system. She had all my details come up with a record of what I purchased yet she told me that I had lost $600 worth of laser treatments. I am SO upset. I understand that may be your policy however I was not aware that I could lose them after laser clinics Myer Centre had been so accommodating until then. A courtesy email to let me know that I was going to lose them would have been nice not to mention some empathy from the girl at the front desk who just said “yeahh sorry bout that” like it was just $50 of treatments. To say I’m disappointed is an understatement ☹️

Missing and Expired Treatments – Hi Adelaide branch staff. I made an online booking but called the branch to reschedule. During the phone conversation I've clarified with the staff that the online booking to be cancelled for future use. This is because I had a previous appointment dated 18th Sept but was moved to 10th Oct which I wanted to use first. When the 10th Oct appointment… Read more

arrived I wasn't able to attend. However, I expected that the remaining treatment that I cancelled and put on hold would still be available. But when I checked online booking- it was GONE. I'm extremely upset with this, as clearly that staff did not understand me over the phone. All staff are TOO FAST DO NOT CLARIFY THE BOOKING, just does not seem to care. I've been receiving treatments from LCA several years now and have been satisfied since but I just feel deceived. How can my paid treatments go missing or gone to waste. One more thing, LCA does not even remind or give customers update if their purchased services/treatments are expiring...why is that? We would appreciate if LCA go the extra step in keeping customers in the loop. They are good at selling and advertising though.

useless – Zip customer service misguide me..They mislead me doing start app..They didn’t told me about interest rate..Now taking alot of intetest from me. I put request about this bcz I am using this app first time..she said I can’t do anything..This is ridiculous…zip are fraud.I dot recommend to anyone  Show details

Amazing – Service was very professional and painless. Katherine was thorough in all areas and very friendly and super kind and gentle in her approach with laser and clear with what she needed. Highly recommend Show details

Great Experience!!! – My laser treatment was quick and painless, and my therapist(prue) was very helpful and professional. she answered some questions I had which made me feel at ease, thank you for a great laser experience Show details

Amazing! – Montana is amazing! Super friendly and is willing to changes the way she does her treatment based on what she thinks my skin needs on that particular day. She’s super gentle and is amazing with what she does Show details

Very happy and loyal customer! – Tracey Ballard is a lovely nurse. I had my lip fillers and botox done with her and she gave me the nice plump but natural look I was wanting. Getting injectables can be a scary experience but she made me feel very comfortable, and best of all I am so happy with the result. I have been getting my cosmetic enhancements and laser treatments through… Read more

Marion Laser clinics in SA for years now and have never had a bad experience. I wouldn't go anywhere else!

Excellent treatment - Great staff – Ash provides a professional Microdermabrasion treatment. Lovely personality combined with expertise: you can’t go wrong. I keep going back as I feel I am getting great value with her effective treatment . Show details

Great result – My adolescent child has had great results from only one Microdermabrasion treatment, with significantly less blemishes and clearer skin. He was made to feel comfortable in the clinic and the therapist Katelyn offered great advice for care of his skin at home. Show details

Couldn't recommend more! – Jo is a very lovely therapist with great customer service. Jo made me feel very comfortable and invited and was willing to help in anyway possible during my appointment. She took her time to ensure her treatment was thorough and to the best of her ability. I have already seen amazing results! Show details

Best thing I have done for my skin – I am very happy with the skin treatments I have had, my skin fells softer, smoother and looks more even. My lovely therapist, Mikalee is well informed and makes me feel confident in the treatments she is doing. All the staff are kind and efficient. Definitely recommend. Show details

Mel - West Lakes – The last few times I have visited Mel has been the person doing my laser treatment. She offers very good advice and is understanding of sensitive spots and my skin type. The sales are good at Laser Australia and skin products, easily Laser Aid are awesome. Thank you Show details

Excellent service and value for money – Mel was very friendly, gave excellent customer service and made me feel comfortable for my laser session. It was a great decision that i have made. The results were amazing. Show details

Excellent service and value for money – Tara was friendly, gave excellent customer service and made me feel comfortable for my laser session. All the girls I've encountered here have been fantastic. Always have great sales on! Show details

Awesome results, awesome service – Having laser treatment was one of the best decisions I've made. The results are amazing! For what could be an awkward experience, Bianca makes you feel very comfortable with her warm, friendly & professional mannerism. Have recomended her to a few of my friends. Show details

Fabulous Experience – Casey at Tea Tree Plaza has been wonderful from the time she took at my consult to my first injectable experience, no pressure at all to have treatment and an honest assessment given. Excited to return for my next treatment! Show details

customer service n laser treatments can’t live without it now – I am customer from 2 yrs now Love the customer service Westlake provides Very clean and very professional Staff is very helpful at all time I am a happy and satisfied customer Thanks Show details

Disappointed – I’m Customer for over 3 years now and I don’t feel confident going back for any treatment any more. Last treatment done laser treatment pigment removal, after only 2 treatments they stop - explanation better to go with skin needling. I honestly try that last and this year, no good response on my face. Two pigment treatment and I can see great… Read more

change on my face, but Laser clinic staff does not agree. They insist on needing. Soon I use my prepaid skin treatments I’m out of Laser Clinic.

Get you in and out with no smile and no respect – Purchased a calming package and went to do my first microdermabrasion yesterday at Rundle mall clinic. Everyone seemed depressed there. The receptionist didn't greet or smile. The girl who did my facial was kinda rush. No brief introduction about herself just went straight into the session. The whole session was fine but she wiped my face like she… Read more

was wiping floor. After it was done, she wrote me a card for the next appointment with only dates and time but no details on what to be done. And still I haven't received any emails regarding my next appointment which were usually sent right after. Maybe she forgot like she forgot to give my glasses back after the facial yesterday. The customer service at this clinic seriously needs improvement. Compared to other clinics or spas I've been to previously, this is by far the worst.

Laser clinics rundle mall /adelaide has gone down hill – Laser clinics rundle mall /adelaide. The staff are rude and recently I was burnt from [name removed] ( [name removed] said the last staff member that treated me didnt know her levels but yet [name removed] burnt me) said she was the manager, when i rang up and asked to speak to the manager it wasnt [name removed]. The Manager is [name removed]… Read more

that had no care in the world.

Ive been going for 2 years now and the last 2-3 Months its all new staff that have no idea what customer service is!!

IPL is the best!! – I have been to the West Lakes, SA store about 5-6 times over the past two years each time having a Brazilian and Underarm IPL treatment, I noticed the difference about a week after the first treatment, eventually after treatments I’d forget about it and the hair would start to grow back as usual but still after another treatment the differences… Read more ·  1

were there and continued to improve. I have had my last treatment about 2 months ago and have only needed to shave my underarms ONCE as little baby hairs were coming through. I can not recommend this enough, the staff are always so cool and make you feel really comfortable in a very what should be uncomfortable situation. And at only $39 for both treatments each visit! I can’t argue with that. (Please note I have thick black hair, which I have been told is the perfect combination for the best results for these treatments)

Laser Hair Removal has been a saviour – Emma with a W at West Lakes in South Australia, is lovely....have been happy with the way she does her treatments and has been very welcoming.  Show reply

Excellent treatment – I am so happy about the lazer treatment I received by Kara today. Also, Lauren (the injector) is not only skillful, but also nice and friendly. I am always happy when I see her. Overall, all the girls at the lazer clinic at Westfield Marion are friendly and skillful. I defiantly recommend this clinic. Leena  Show reply

brilliant – I saw Lauren at Marion for wrinkle treatments she was extremely professional explained clearly what results I could expect and she did an amazing job I came out looking and feeling great ! I would not hesitate to recommend her she is an asset to that company Thanks heaps  Show reply

Consultant was fantastic, treatment went well – Went to the West Lakes store. Had a fantastic consultant named Teagan. Was very patient with all my questions as I had had IPL before but didn't know the difference between IPL and laser. She also used a very systematic approach that saved time and ensured that as many hairs as possible were zapped. All the while, even though she was busy doing… Read more ·  1

the treatment, the consultant was really friendly and kept a good convo going. Even though this was just a touch up treatment for me, I would definitely return if necessary and highly recommend to others.

Do not get injectables here – Went into laser clinic in ttp Adelaide to get my top up of botox which I had done somewhere else 1 year ago. I was attracted my the lower price at roughly $15 per unit of botox on their website. I said verbally and filled out in my consultation that I have had 15 units of botox done somewhere else 1 year ago. I said I would like the same done… Read more

in between my eyebrows (11's).

So the nurse quotes me for roughly $190 (wow I'm thinking gee...that's alot cheaper I paid $300 at the other place).

And I was thinking how much extra would it be to do my forehead too? And she works out that it will be $256. So I think yeah why not?

So she picks up her ipad and skypes someone during my consult and says that its a doctor she's talking to via skype to get a prescription for the medicine then she can go ahead with the injecting. She assures me she's a fully trained nurse. While waiting for the doctor to pick up she types in my client form into the computer and makes me sign the form which I do. So the doctor still isn't picking up she goes that the doctor is very busy and that she takes care of 50 somethink clients Australia wide. Finally the doctor picks up so she's chatting to the doctor and says 'my client here has had it done before, she's taking no medication apart from the contraceptive pill and she has no questions'.

I hear the doctor said 'yes all good'.

She makes me frown and draws dots with a white pencil where the injection will go. So it's done...she's holding gauze over where I spot bleed. I walk out pay my $256 and the girl out front puts my payment through, hands me a receipt I shove it in my handbag and walk out feeling great.

So I go home take my shopping out my bag and find my receipt. I read it. It says I paid for 65x units of dysport!!! I'm confused I just had botox not dysport. So I google dysport and its the competitive product to botox and it's cheaper. I am so furious. So they injected a different product into me when I specifically ask for botox. I am annoyed. I also have a massive headache from the injection.

So day 2 to 3, I still have a headache. I have what looks like swelling the size of a 10cent piece on top of both my eyebrows and random swelling (that look like huge mosquito bites) so I research what it is cos I didn't get this reaction done with botox. I also have 6x pea sized purple/red bruises over that swelling where the needle went in.

Day 3-4 I still have a headache I notice the bruising is starting to go away and I'm not caking on so much concealer. I also notice the dysport kicking in. I also have droopy eyelids (they look lazy) and weird looking eyebrows. I went to the doctor and it turns out that dysport if not injected by an experienced technician travels. In my case it travelled half way down my nose and froze that way. It pulled my beginning of my eyebrows downwards and now the top of my nose won't move. Even if I try too. And also when I have any expression at all happy sad or angry my head muscles pull the higher points of eyebrows up and the dysport froze my nose and beginning of my eyebrows down. I look like I've had a BAD facelift and like I have a permanent 'joker' look.

Day 7 I still have a headache, bruising gone swelling is going down and have a joker face.

So I am really annoyed after a full consultation and forms filled and signed by my me that I didn't get the product that I wanted injected into me. If I knew this I would have said I preferred botox as I was happy botox. I am also unhappy that I have a joker face for the next 3+ months until it wears off. I did not even call the stupid clinic as since I've been reading online reviews of how crap you guys are with injectables and there is nothing I can do about my joker face until the dysport wears off. I will never go back your stores again.

Please DO NOT go here for injectables.

Disappointed with lip fillers - juvederm ultra plus – I went in-store to Marion Adelaide to get lip fillers done for the first time on 29 March 2016. I have decent lips already and wanted to plump them up. I went for the "juvederm ultra plus" lip fillers for $599 as I wanted a high quality product and was told they can last up to 12-18 months (18 months being a bit of an over exaggeration). I was… Read more

thinking they would last at least 6-12months of nice plumped lips. I didn't want to risk the cheaper option not lasting as long.

It had been 1 and a half months and they are back to my normal size lips. I am really upset and disappointed. I would like to know other girls experiences' and if this is normal then it is a waste of money and girls should be informed prior to procedure that this "may" only last up to a month or two months then you will need to do it again.

If I knew it would only last not even two months I would not have done the procedure of fillers.

I went and spoke to the girls at the clinic and they said depends on how your body metabolises. How much you move your lips, keep hydrated (which I drink up to 2 L a day, which is recommended 2-3L). They recommended doing the procedure again at 2-3months post. I do not want to risk doing it again and them only lasting again one month. As well as paying $599. I spoke to other girls at the clinic and they have not heard of lip fillers lasting this short of a period. It is expensive and I would like to resolve this issue. Unfortunately I will not be recommending LCA to anyone after my experience.

Nice. Easy. Clean – There seem to be a few bad reviews here. If you aren't prepared to do your research first, ask for a price match BEFORE a procedure not AFTER and you don't feel comfortable asking the questions you need answered then that may reflect on how you've gone about it rather than the company. A lot of people (not all) but a lot tend to right bad reviews… Read more ·  1

for things that aren't always the fault of the company they refer to. I'm not saying that this is the case for all reviews on here. If you have had a bad experience then I feel for you however I have had nothing but pleasant experiences with LCA. They answered all my questions, I had all the info I needed before I agreed or paid for anything and I noticed a difference in hair growth after my first session. Thank you Laser Clinics Marion especially Sam who was the first person I spoke to. =)

Great service – Always friendly and genuinely care about your skin health and well-being Show details