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2Laser Clinics Australia - TAS

Laser Clinics Australia - TAS

 Verified
2Laser Clinics Australia - TAS
4.7

166 reviews

Positive vs Negative
96%4%
Rates and Fees
3.4
Value for Money
3.4
Job Satisfaction ?
3.0
Customer Service
4.0
5 Gail A.  · Fantastic clinic – Laser Clinic Rosny is a great place to go to have treatments done,All the staff are so friendly and helpful
5 Cached  · Always professional and inspiring confidence – Find staff professional. Not trying to oversell. Doesn't matter who I see, they're all professional and good.
4 Dee  · Very knowledgeable – The consultation was very informative and I was very pleased with the treatment. I would highly recommended the Launceston LCA
5 Brooke  · Another fab visit! – My 4th visit to Laser Clinics Australia, in a week and a half! So excited to finally have a clinic here in Launceston.
5 Chloe  · Amazing !!! – So Happy laser clinics has come to Launceston!! My skin already looks so much better than it ever has after one treatment !!
Kristie
KristieQLD2 posts
  TAS

Tired to change my package after i paid. Went from 3 areas 6 times To one area 4 times and was forced to pay more for the other two areas. Because when i paid it was in sake, then they changed it the sale was over. Back and forth arguing with… Read more

the staff, they finally just give me my treatment back i paid for, . . . So i thought.

Went in, they said they dint have tune for my full treatment and will be only doing a part of it.

I asked for my money back, they wouldn't pay me back for that days treatment, due to short notice, BUT TOOK THE FULL TREATMENT OF THREE AREAS OUT. IF THEY JUST DID MY FULL TREATMENT OF THREE AREAS I WOULDN'T OF ASKED FOR MY MONEY BACK

 Follow-up  · Bookings process Was told to buy a certain package. After i paid they tried to change My package giving me way less treatment. Partially refunded. Will not go back

DJB
DJBTAS
  TAS
Value for Money
Job Satisfaction
Customer Service

Expensive and Pretty Much a Big Failure – I attended a consultation in Launceston regarding 'marionette' lines. I was quoted $2835. I went ahead with the treatment. It hardly made any difference. In fact, my beauty therapist thought I had decided not to have it done, that's how much difference it made and she was shocked at the lack of result. So, when contacted by the therapist as a… Read more

follow up, I was told to come back in, which I did. The therapist told me it would cost another $850 for further treatment. I intend to call and try to speak to whoever is in charge, my point being I paid in good faith for a procedure and that procedure did not give me the result promised. I fail to see why I should be charged another $850 on top of almost $3000.

Reviews with attachments

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Trudy
TrudyTAS2 posts
  TAS

I absolutely love the outcome I get from my appointment's I will never see anyone else – Before and the day after I absolutely love them .sarah is amazing this is my second time seeing Sarah she is a wonderful woman she explains everything and you get exactly what you are waiting every time. Show details

Positive reviews

Jackie
Jackie
  TAS

Love these guys – The guys at Laser Clinics in Eastlands are the best, always ready to help and give the best advice and always put you first! Thank you guys for always being honest and doing a great job.  Show details

Ms Mcknight
Ms McknightTAS
  TAS

Great informative free assessment – As I’ve never done anything like this I wanted more information they booked me an appointment with a great nurse who explained everything I was wondering about. No push to go ahead with treatment and all free of charge. I’ve now had time to really decide what suits me and couldn’t be any happier with this business. Great staff and so welcoming Show details

Kelly
KellyTAS2 posts
  TAS

The results speak for themselves!!! – I had anti-wrinkle injections at the Eastlands, TAS store and the injectables Nurse went into great detail and ensured I was well informed and comfortable throughout the whole process. Best of all, I am absolutely loving the end results and will be back for sure!!! Show details

Negative reviews

Susanna
SusannaTAS
  TAS

Disappointed – Showed up for my appointment and representative said it had been cancelled. I DID NOT cancel my appointment. Apparently computer issues - so they said. Another client waiting in the waiting area stated that this had happened to her twice. I will not be going back to Laser Australia. Show details

Jess.
Jess.TAS4 posts
  Verified TAS

Botched lips. Still haunting me – I had lip injections over a year ago. [name removed] put in too much filler, completely did her own thing, didn’t ask what shape I wanted or anything. They are completely lopsided with weird indents and LCA refused to dissolve them, offer refund or any type of support/ advice and were actually very defensive when I showed concern. I’ve had them… Read more

done at Victoria’s before and they turned out perfectly! I totally took that for granted. It’s been over a year now and they haven’t returned to normal. It’s been the worst mistake I’ve ever made. I’m not into the fake uneven look but if that’s what you like, this place is fine.

Affie
Affie4 posts
  TAS

Non transferable pre purchased package – Watergardens- Vic. Manager Shannon dismissive and aggressive about transferring last half leg session from Watergardens When told manager may approve. Go elsewhere with customer service as not professional. Not happy. Show details

Recent reviews

Andrea
Andrea2 posts
  Fair Incentive TAS

Enjoyable experience – Just received my third laser hair removal treatment today. So far amazing results and amazing well trained staff. Thanks Kaitlin and Sam Show details

Megan A
Megan A2 posts
  Fair Incentive TAS

I was so impressed by the staff – I was a walk in and had my laser started 10 mins later. Staff talked me through the process and any other questions I asked. Great service so I bought 6 hair removal treatments for half price. Even the full price was cheaper than elsewhere. Also quicker with great equipment. M.Albion Show details

crystal c.
crystal c.Tasmania2 posts
  TAS

Very pleased with results. Exceeded my expectations – Nurse Jenna is a highly skilled and qualified professional, she clearly explains all aspects of procedures and products. There are packages and products to suit all budgets. The follow up by staff and their caring nature is something I love. Can't wait for my next skin treatment Show details

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K.Taggart
K.TaggartTAS2 posts
  Fair Incentive TAS

This Clinic is just what I was looking for – I had the best microdermabrasion I’ve ever had at Laser Clinics Australia, Hobart CBD. The service was fantastic, very friendly and helpful. Information was clear and concise with planning my skin goals. With the added bonus of buying treatments in bundles which makes it very accessible. Show details

Catherine
CatherineTAS14 posts
  Verified TAS

Pleasing result after first treatment – Having waxed my legs for years I decided to try laser hair removal at Launceston Laser Clinic Australia and purchased a 6 treatment package. I had my first session of laser hair removal on my legs and I can’t believe the sparseness and the little hair regrowth after 6 weeks. Shannon was extremely friendly, professional and thorough. Can’t wait to see the results after my next treatment. Show details

Sarah B.
Sarah B.
  TAS

Excellence in Cosmetic Injectables – Recently I took the plunge and underwent chin fat dissolving injections with the delightful Nurse Jenna at the Eastlands LCA. Jenna's attention to detail, best practice procedure and most importantly - my comfort and safety, were extremely impressive. I am definitely returning soon for my follow up treatment and ongoing injectable needs. I highly recommend Jenna, and the wonderful team of therapists at the Eastlands/Rosny Park LCA. Show details

Emily
Emily
  TAS

Laser hair removal! – I had my first laser hair removal app today. Was quite worried going in but Bec was amazing! Super friendly and made me feel comfortable. Also working out the best prices, deals and skincare. Excited for the results.. Was also pain free! Show details

Hayley
HayleyTAS
  Fair Incentive TAS

Great, caring team, great treatment! – I had the Kleresca skin treatment done. All the ladies were lovely, respectful and genuinely caring. I felt safe and comfortable in the hands of professionals. All of the treatments went well and I saw some results. I'm still in final stages however so expecting to see some more yet. Show details

Helen Koulmandas
Helen KoulmandasVIC2 posts
  TAS

Amazing – Louise is an absolute asset to the company, Laser clinic are very lucky to have her as a manager. Louise is very knowledgeable, friendly and professional. I highly recommend her and will defiantly be back Show details

jetty
jettyTAS3 posts
  TAS

Respectful, caring culture of service – I was very pleasantly impressed with the service. Information about the treatment I was having, plus additional services was excellent. The warm and friendly atmosphere was great and the personel exceptional. Show details

Erin
Erin
  TAS

Better communication required – Disappointing that my appt today was with someone I didnt know. When I made it I asked for the date & with a certain therapist it was booked and nothing different was said.

Taylor
TaylorTAS
  TAS

Excellent service! – Bernadette who did my laser treatment today was AMAZING! So friendly, bubbly and helpful, she made me feel very comfortable. She was so easy to talk to and honestly could not have been any better! All the girls there are lovely but she really stands out for her amazing customer service. Show details

Laser Clinics

Find out how Laser Clinics Australia - TAS compares to other Laser Clinics

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Jillian
JillianTAS5 posts
  TAS

Microdermabrasian appointment – Laser clinic's, Eastlands TAS. Bernadette was amazing, so lovely and knowledgeable. She made me feel so comfortable and informed me of what she was doing and why, each step- but not overdoing it. Very relaxing environment and vibes.. this was the best micro I've had yet. My skin feels amazing- SO much better. I walked away feeling great & refreshed. Show details

Lee-Anne D.
Lee-Anne D.TAS
  TAS

Awesome service – Melissa is fantastic, she makes sure you are comfortable and happy through the whole procedure and is great to talk to. I would recommend family and friends to attend the Launceston clinic. Show details

Large
LargeTAS2 posts
  TAS

Loving the results – Always greeted with a smile and always on time lovely atmosphere. Looking forward to the final results still a few more sessions to go I cannot wait . Well done amazing job Show details

Hobart Gal
Hobart Gal
  TAS

Wonderful service, great prices and top class products – This is a wonderful salon and the employees are so friendly, honest and helpful. They won't 'oversell' like some other local clinics do (which end up costing a fortune). And their products and services are top quality, but half the price of local clinics. Great to have some competition in Hobart! And always with a smile. I wouldn't go anywhere else. Show details

Julie
Julie
  TAS

Very lovely young people, really pleased with result so far – Great service, love that I can have an appointment late night and Sundays! Wonderful young people! Limited waiting time, lots of offers of advice on products. Easy parking later in the evening Show details

Marni
MarniTAS
  TAS

Amazing service – I have had many laser appointments and this one was by far the best. My consultant (I cannot remember her name sorry) was so attentive and caring. She ensured I was comfortable and applied laser aid and spf after my treatment she even fixed my eye makeup. She was a star Show details

Lizzie
LizzieTAS2 posts
  TAS

Been a fantastic choice – The laser treatment I have been receiving has seriously been fantastic! I encourage all to book in, you won’t be disappointed. Melissa, my consultant was fantastic with her knowledge & treatment. Thoroughly recommend Launceston Laser Clinic. Show details

Sarah
Sarah
  TAS

Fabulous experience – The team at Rosny are fantastic - so accommodating, friendly, efficient and professional. Advice on the process and also follow up care is terrific, and the results are amazing. I have recommended these services to all my friends. Show details

Sally S
Sally STAS
  TAS

excellent – Great service and such friendly staff. Deanne answered all my questions and made me feel comfortable. Very happy with the result so far. Looking forward to seeing the end result Show details

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