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Latex Mattress Australia Store
5.0 from 13 reviews · View Statistics
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Reviews

5.0
13 reviews
5
(13)
4
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Vanessa
VanessaSouth East Queensland, QLD

Patient, no pressure, attentive salespeople, for a quality product

published

Salespeople were friendly, patient, and knowledgeable. They took the time to answer every question and confirm all the order details.

  • Product Quality
  • Return Claim MadeNo
Latex Mattress Australia
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Hi Vanessa,
Thank you for taking the time to leave this amazing review. We have sent a private message to your inbox, could you please respond when you have the chance?

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Excellent service and fantastic products

published

Service excellent and staff very friendly and all the products are fantastic Love it all! Valued and Australian owned business

  • Product Quality
  • Return Claim MadeNo
Latex Mattress Australia
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Victoria M.
Victoria M.Far North Queensland, QLD

Sleeping Bliss

published

The service I received was excellent. The staff member was full of product knowledge and was able to answer all my questions and direct me to the right mattress for my body. My bed arrived exactly in the time they said it would and has been the most comfortable nights sleep ever. I don't want to go away from home now!

  • Product Quality
  • Return Claim MadeNo
Latex Mattress Australia
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Service and Knowledge

published

We were in the market for an adjustable bed base and latex mattress and did quite a bit of research online, visited some stores but once going to Latex Australia at Springwood all became clear. Jessica provided us with clear facts about the product and gave us exemplary service. Once ordered the mattress and base were delivered promptly and efficiently by an excellent delivery team.
We are so enjoying our new mattress and adjustable bed base. Thank you Latex Australia

  • Product Quality
  • Return Claim MadeNo
Latex Mattress Australia
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Victim
VictimFar North Queensland, QLD
  • 3 reviews
  • 2 likes

Great service and products

published

After purchasing two beds,two toppers and a hi low electric base were very happy. If your looking for genuine quality products your at the right place with super service.

  • Product Quality
  • Return Claim MadeNo
Latex Mattress Australia
Support ServicesLatex Mattress AustraliaSend a private message

Thank you for your review. We appreciate your ongoing support of our small Australian owned and made business.

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Kim P.
Kim P.Sydney, NSW

Outstanding Customer Service

published
  • Product Quality
  • Return Claim MadeNo
Latex Mattress Australia
Support ServicesLatex Mattress AustraliaSend a private message

Thank you for your review Kim - we appreciate the time you've taken to write such a detailed review about your experience. We will be sure to pass your feedback onto Sam at our Mosman store.

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Amelia Swift
Amelia SwiftSouth East Queensland, QLD

The Best Mattress I have every slept on

published
  • Product Quality
  • Return Claim MadeNo
Latex Mattress Australia
Support ServicesLatex Mattress AustraliaSend a private message

Thanks Amelia for taking the time to write us such a detailed review.

Amelia Swift
Amelia Swift

Your welcome, I appreciate you having such a great product to review on. I believe in giving a true & honest account.

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Elizabeth
ElizabethSouth East Queensland, QLD

Unbeatable sleep solution

published

Latex Mattress Australia have solved all of our sleeping issues, our new mattress is comfortable and beautiful to sleep on . Our thanks to Maxine and the team for changing our sleep experience. The new adjustable base and firm mattress have completely changed my sleep habits, and the massage function is not too bad either!!!

  • Product Quality
  • Return Claim MadeNo
Latex Mattress Australia
Support ServicesLatex Mattress AustraliaSend a private message

Wonderful to hear Elizabeth - we will be sure to pass your review onto the team.

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Dave
DaveSouth East Queensland, QLD
  • 3 reviews
  • 1 like

I now awake without a sore back

published

This is the first Latex mattress we have ever purchased in our 35 years of marriage. Although there was a 5 night adjustment period to the feel of the mattress compared to an inner spring, the outcome of our sleep quality has vastly improved. To now wake in the morning without back pain is amazing.

  • Product Quality
  • Return Claim MadeNo
Latex Mattress Australia
Support ServicesLatex Mattress AustraliaSend a private message

Thank you for the review Dave - it's great to hear your sleep has improved.

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Franco Pietropaoli
Franco PietropaoliSydney, NSW
  • 3 reviews
  • 4 likes

It’s like heaven in bed

published

After a very traumatic 2019, nearly spent all in hospital, I purchased a single mattress from Latex Australia. For many years I had known about how healthy a latex product would be. After sleeping on it for some time, all I can say it’s like heaven in bed.
Franco Pietropaoli

  • Product Quality
  • Warranty Claim MadeNo
Latex Mattress Australia
Support ServicesLatex Mattress AustraliaSend a private message

Thanks for the review Franco.

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Allambie Family
Allambie FamilySydney, NSW

Our 3 Latex Mattresses are wonderful, we are so happy with them

published

The help we received at the Mosman store was great, very informative, friendly and relaxed.
We were not hurried or pressured in any way, we tried out every mattress option as we were purchasing for the children as well as ourselves. We are all so happy with our purchases they feel different from other mattresses, they are firm and supportive yet at the same time soft and comfortable.

  • Product Quality
  • Return Claim MadeNo
  • Warranty Claim MadeNo
Latex Mattress Australia
Support ServicesLatex Mattress AustraliaSend a private message

Thanks Allambie Family for the lovely review.

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Tony W
Tony WSouth East Queensland, QLD

Amazing mattress

published

Amazing mattress It has really improved my quality of sleep, love the features of massage and changing positions. Lovely and knowledgeable sales staff and delivery people. Like sleeping on a cloud

  • Product Quality
  • Return Claim MadeNo
  • Warranty Claim MadeNo
Latex Mattress Australia
Support ServicesLatex Mattress AustraliaSend a private message

Hi Tony - it's great to hear that your latex mattress and adjustable base is improving your sleep.

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H Mik
H MikSouth East Queensland, QLD

Queen Pure Trio - Love it

published

Store easy to find but difficult finding park in New Farm area. Staff on site were all very friendly and happy to help - received follow up phone calls as I didn't initially know which mattress I wanted and they even helped organise delivery to the Sunshine Coast through a different company to accommodate a weekend delivery. Very satisfied with my Pure Trio mattress, bought 30/11/19. Not too firm or soft. Would definitely recommend to others.

  • Product Quality
  • Return Claim MadeNo
Latex Mattress Australia
Support ServicesLatex Mattress AustraliaSend a private message

Hi H Mik, thanks for your review and we love that you love our new mattress - the Pure Trio.

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Questions & Answers

Graham
Grahamasked
Latex Mattress Australia Store

Do you have any retail outlets in Tasmania, I am interested in a queen size latex topper
Regards
Graham

4 answers
Latex Mattress Australia
Support ServicesLatex Mattress AustraliaSend a private message

Hi Graham, we don't have a retail outlet in Tasmania but do deliver Australia wide. We have several Tasmania customers who just love our toppers. You can either call us or order via our website - www.latexmattress.com.au.

Graham
Graham

Could you please quote on supplying a Queen size latex mattress topper inc freight to Launceston Tasmania

Latex Mattress Australia
Support ServicesLatex Mattress AustraliaSend a private message

Hi Graham, yes we can supply you a quote. Please private message us your best contact details and we can provide you a written quote.

C.Anne
C.Anneasked
Brisbane - New Farm Showroom

We have a rooftop camper which came with 75ml (3") deep high density foam mattress which is as hard as concrete and we are looking for a mattress topper to provide more comfort and support so my husband and I do not get pins and needles in our neck and arms. The biggest thing is we do not want a mattress topper too thick that we cannot leave it in the camper when it folds up. Basically the topper would be stored folded in half on top of the other mattress. Just wondering how your latex topper would go being stored folded in half more often than not.

1 answer
Latex Mattress Australia
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Yvonne
Yvonneasked
Sydney - Mosman Showroom

I have a latex mattress that is possibly 25 years old. It is still very good, no problems in terms of the mattress except that it has started t smell of rubber. Could you please explain? thank you.

1 answer
Latex Mattress Australia
Support ServicesLatex Mattress AustraliaSend a private message
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