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Latitude Financial Car Loans

Latitude Financial Car Loans

3.2 from 62 reviews · View Statistics
See the Best Car Loans in 2021 as rated by Australians on ProductReview.com.au.
Listing monitored by Latitude Financial

Reviews

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Matt bell
Matt bellMetropolitan Adelaide, SA

Criminals

published
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Customer Service
Jess
JessGreater Melbourne (Inner), VIC
  • 2 reviews

Penalty for paying loan earlier

published

Decided to pay car loan earlier and rang latitude to ask if we can request earlier termination fee be waived or sort something to get a the fee to a reasonable amount..all i got is out right NO. Manager is not very helpful, NO Customer skills, like talking to a brick wall and very unprofessional.

Why do customers have to be penalized if loan is paid off earlier when you have income derive from monthly interest..NEVER or DO NOT apply for Loan with this company

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Customer Service

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(1,234)

Loan Statement Reluctance

published
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David J.
David J.Greater Melbourne (Outer), VIC

Stay away from this company.

published

Last year I went threw a broker to get a car loan and this was the company she recommended to me, anyway the costumer service is horrible! Nothing against internationals but every person u spoke to is Indian and rude. They have 0 knowledge of what they represent and looks like they are answering questions of a sheet of paper.

Terrible! Would not recommend do someone that I hate. Go threw someone one else.

Incentivised Review No
Loan TypeFixed Rate
Lara S.
Lara S.
  • 3 reviews
  • 6 likes

I received bad credit rating and never used this company

published

Never ever heard this company before I found out I have a car loan under my name with them and now have a bad credit rating.
Never even taken out a car loan in my life.
Tried to contact the company sort out the mistake but can never get through to anyone

Incentivised Review No
Loan TypeFixed Rate

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Steve T.
Steve T.
  • 2 reviews

Good service initially

published

They were great to start with and easy to work with, but after 3 phone calls asking for details to pay extra like there bsb and account numbers or b pay details im still waiting
Not saying there a bad company im extremely happy with them and would use them again but they need to step up and supply information to help the customers

Transparency
Customer Service
Steve T.
Steve T.

Still waiting i hope there ready for my next bloody phone call
Beyond disappointed!!!!

DO NOT USE THIS COMPANY

published

Stay clear of this financial company. Do not lend responsibly will talk you into a loan you can not afford. Th customer services in non existent, can not talk to anybody in Australia their call centres are all in India. These guys are financed by Deshue bank and were the old GE finance (NEED I SAY ANYMORE), STAY away from this company they are true rip off and act unlawfully.

Application Process
Timeliness

Friendly

published

I couldn’t be happier with customer service my contact was very friendly and helpful and kept me informed about the whole experience as soon as all the paper work was submitted the money was paid immediately

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Peter
PeterGippsland, VIC

Great to deal with. A1 customer service

published

Great customer service. Always got a response when needed. Easy to deal with. Couldn’t ask for anything better. Friendly staff. Got the best interest-rate I could get without having a home loan.

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Customer Service
Car Loans

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Caileen N.
Caileen N.Sydney Surrounds, NSW

Very happy with service love my Jeep

published

Great service
Quick turn around
Happy with loan %
Friendly staff
Access to apply on line was easy to work out
Repayment options are perfect and for my budget
Very happy will use again

Transparency
Customer Service
Gregory K.
Gregory K.South East Queensland, QLD

Worst customer service (0 Star)

published
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Customer Service
Jewell
JewellMetropolitan Adelaide, SA

Happy Customer

published

The service was excellent the person helping us through the whole experience beginning of the loan till the end was always very polite and professional, will defiantly go through Latitude Finance again. ☺

Transparency
Customer Service
Anna
AnnaSouth East Queensland, QLD
  • 3 reviews

Aproval in no time.

published

Had the best experience with Latitude. Aproved in no time. No silly questions asked. Friendly and fast service. What a pleasure it was. Thank you Addy for everything and Latitude for my car loan.

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Customer Service
Sarah
SarahNorth Western Region, NSW

I love my new car thanks to you guys!

published

Absolutely love dealing with Latitude Financial ,so easy to deal with ,very understanding! And great interest rates,very competitive,thank you for helping me get into my dream car, I love it !

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0.0
(1,234)

Friendly and courteous

published

Application was simple and acted on quickly. Dealings with staff was friendly and efficient. Nothing seemed to be too much trouble either with my changes along the way or any explanations given.

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Customer Service
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