Ironing is a treat with the latest Laurastar(S4a)
Our last Laurastar lasted 13 years, we were going to get it serviced - but told it needed a big repair($650 approx) from the technician at Laurastar.
Decided to trade it in and get the latest one - S4a, shown all the features about it in the show room, great!
Bought it, used it the next day and it was a treat to use it and very easy ironing, all different types of materials - great, as well the steam operation perfect.
So a great purchase again, and hopefully it will last a long time again as the previous one.
Purchased in February 2019 at Laurastar for $1,874.00.
This is our second Laurastar
Had one for 14 years. The darned thing would not die and I so yearned for the latest model. The new one has been a pleasure and the latest innovations have meant delicates and hard to iron items are now even easier to make perfect. Once you have had one of these irons with its easy to fold and store board you can never go back.
Too early to tell
I bought this as I do a lot of ironing of bed linen for my Airbnb's so it has been awesome using the Laurastar for that purpose. It has cut down my ironing time by half and so far I am pleased with the results. It is a little cumbersome to maneuver but only time will tell the rest.
Great ironing machine but be careful it can be dangerous.
Just bought a new machine and the first thing I did was crush my fingers badly when trying to work out how it folded. We also thought it was a steam only machine like the Philips we replaced and left the iron flat down on the cover while reading the instructions, exit one cover. It is also incredibly heavy so if you don't have a permanent position for it erected you're not going to be able to lift it out of a storage cupboard on your own. I still don't know how to collapse it without wrestling with it for a few minutes. Not sure what causes it but it miraculously and without warning collapses (mind you fingers !!). Also the power cable has no home and uselessly drags along behind (beware of trip hazard) Having said all that it would have to be the best home ironing system ever and produces spectacular results easily and quickly.
A great product UNTIL you require a spare part, and you do not live next door to the so-called facto
No our first Laurastar but given current events it could very well be our last. True, the unit was purchased in 2005 and apart from returning it to the Melbourne address twice in the first twelve months since purchase it has always worked very well, provided you look after it.
The unit is used very lightly and after 13 years it is not unreasonable to expect a part to wear but what we did not expect was the 'Flat iron unit' to develop a serious safety water leak which if unattended could very well lead to electric shock danger and a consumer concern.
Getting the unit from a remote location (say Tasmania) is not an cost efficient option and there do not seem to be any service agents listed except for Ironing Systems Australia who trade as Laurastar Australia.
Not a problem (I thought); as a licensed Electrical Engineer, with more professional experience than is worth listing here, and an equipped workshop - A quick email to Laurastar requesting cost and availability of a replacement unit / spare part should not be a problem - Oh but it is; a rather curt and very unhelpful reply from the person who signs themselves as the Customer Service Manager informed me that a I require a spare part, and as I am not a Laurastar service agent (seems like they do not have any anywhere) they Ironing Systems Australia would not supply / sell me the required part.
Unfortunately based on current example of service standards: A report to the Australian and Victoria Consumer Affairs department citing potential electrocution dangers seems like the next step along with a concern re restrictive trade and Monopoly concerns - That is best left to the legal fraternity.
Laurastar is a great product - Unfortunately concerns seem to arise when seeking service inaction and efficient customer relations should it develop a fault in Australia and you are not next door to a service centre.
We had our S4 for about 4 years before we handed it down to my brother and purchased a Laurastar Lift. When they tell you that the product cuts your ironing time in half, it really does! Not only that, but I can quickly steam a suit jacket before I head out without having to actually stuff it up :)
Amazing ironing system! Couldn't work with anything less...
The ironing system works extremely well on all fabrics, even the most delicate, thanks to the protective soul plate which is super easy to put on and pull off. I love the 2-speed blower and vacuum system. Very satisfied with the streaming capabilities. The only thing I think needs improvement is the capacity of the water tank. It seems to run out quite frequently.
The wife has fallen in love...again
Versatile,proficient,does the job in one stroke without having to double back as you often have to with more standard irons.
The reverse airflow provides additional applications and looking forward to cutting down on some of the dry cleaning bills.
It’s expensive but if you’re going to take time to do a chore you may as well have a really good appliance to work with
Best Ironing I have ever done
I love my Laurastar, it is the best ironing machine I have ever used and is great across a number of fabrics.
I see some other people have mentioned that the board is heavy, this is to be expected as it is a steam station so it has to make large quantities of steam and hold a lot of water. I leave mine up all the time so that I can iron at any time. It heats up very quickly and the tank lasts a long time before refills. Excellent for pure cotton sheets, pillow cases etc and also delicates such as silk.
Superbly better than conventional irons
This is our second unit my wife loves it. Negative would be the unit is very heavy and not as easy to manage as demonstrated. Having said that it's ironing capabilities are great. Good steam flow and takes all the work out of ironing. It's cut our ironing time in half.
My 2nd best friend
Good iron but not always get perfect result
Unit very heavy
Good for tshirts with logo
Good size ironing board , accessories over priced
Not sure if I have to have unit serviced
Sometimes heavy fabric eg jeans do not always get out wrinkles l may be doing something wrong.
Seeing myself ironing every thing I can find !
I found Fantastic results with the Viscose trousers, Cotton work craps, Hemp shirts and Brushed cotton pyjamas I ironed. It is certainly gentle on the garments that I have ironed so far and I found incredible results with the steam and the sucking feature made the seams so crisp !
Papa Bear of 3
It’s more than just an iron!
Great on all fabrics and makes ironing a real pleasure. Steaming capabilities are impressive, easy to maintain and clean. All round awesome unit!
Easy to operate and and only need two fingers to iron! I think I’ll find it hard to go back to a conventional iron after using the Laurastar.
I love that you can iron anything without having to change settings all the time. The finish is always crisp. I don't think I could go back to a normal to a normal iron. In fact this is my second Laura Star iron. They are a pleasure to use. Love it!
This is perfect
I love it to bits, wouldn't have anything else. Best thing ever invented. For anyone that has to iron a lot of men's shirts, go and buy one of these machines, they are a must have ! It is great for delicate items, just use the protective metal cover. Makes Ironing a dream.
Great combination of iron and steam, ease of operation and simplicity amazing. The time saving along with the range of garments that can be accommodated makes weekly ironing and preparation for work a breeze. What did we ever do without it. The set-up, storage and versatility of the Laurastar makes the difference.
I just love ironing
I went into the Laurastar Blackburn showroom early last month with the intention of buying the Lift plus, however I just fell in love with the S6 and Pulse models. Unfortunately, they were a bit pricey for me but I looked at the S4 and thought that the price/value was fantastic. I got a great deal and the sales lady Ada even threw in a few extras. Of course she made ironing look like fun rather than a chore. No doubt she has one of her own and has been using it for years. She showed me how I could basically dry clean a suit and iron shirts in half the time of a normal iron. My husband takes his suit jackets to the dry cleaners every week but he won't need to now because it is just so easy to run the the iron up and down the back of the suit to take out those creases.
The steam just continues on and on, it just doesn't let up. I know there are some negative reviews on here but seriously how many happy customers can be bothered writing a review to say how good a product is?
I read through the reviews before buying and actually discussed this with Ada. She said that there are unfortunately some faulty irons but considering they sell hundreds of irons a month that around 5-10 systems might be faulty. Nevertheless, she re-assured me that if I had any problems within 2 years that they would fix or replace the iron. From what I've read here and the responses from the company they are more than willing to find the right outcome and in most cases it seems either a repair or straight out replacement.
What more could anyone want in after sales service?
I'm at a loss as to why some people here bag this product. All going well after a month.
I love this iron.
2nd one wouldn’t get another
This is our second Laurastar steam station. We replaced the first one because it would have been too expensive to fix. I didn’t want a second one but husband really wanted another. It went well for a while but then the fan in the board stopped working properly, and now it keeps blowing out our power in the house. We have 3 phase power so it shouldn’t happy unless there is a fault which sets off the safety switch. The other downside is that it is too heavy to move around so I have to have it set up all the time. Not a problem if you have a spare room like we do but certainly a consideration.
I love my Laura Star ..but
My Laura Star just stops making steam after about an hour of ironing I clean it our religiously
It was serviced at 6 months for the same reason but they didn't find an issue....It is very frustrating. As I really do love the iron but feeling disappointed at the moment.
Purchased in August 2015, went well for the first year although it ruin some of my delicate clothes, after that it all went down hill. Emailed Head Office, they did call and said someone would come pick it up for servicing, nearly a year later I'm still waiting. I don't want it at all now and regret spending my hard earned savings that I haven't been able to use for nearly a year now. Ideally I would like it collected with some reimbursement but don't like my chances.
- ‹ Prev
- Next ›
Questions & Answers
ProductReview.com.au has affiliate partnerships. These do not influence our content moderation policies in any way, though ProductReview.com.au may earn commissions for products/services purchased via affiliate links.