Value for money and quality are A Plus.
The Moscow Plus would have to be the top choice for this class, the frame is built very well coupled with quality gears. The hydraulic brakes are definitely worth the extra cost as is the control panel. I found the bike to ride smoothly with the front suspension. I did add a pack rack and mud guards. The sale at the Leon cycle centre was fun, I highly recommend the product and supply company.
Wrong wheel with wrong rotor installed on my Moscow Plus
Unfortunately I am still waiting for a tyre and tube for Moscow Plus to be sent out after 5 weeks (Smart Sam Tyre 27.5 + tube).
Moreover as I was cleaning my brake pads to the rear brake caliper I realised that it has a smaller rotor (160mm) rather than a 180mm as in my original wheel.
A wrong wheel with a different older tyre and smaller rotor was mounted on my Moscow plus e bike when a 500w motor was installed at their premises in Laverton North. This has caused a fast deterioration of my rear brake pads and has increased the risk of injury whilst riding my bike.
Inexcusably Bad Warranty and Support
I have had my NCM Moscow Plus for a month now and it certainly delivers in terms of riding. It was great until 2 of the rear wheel spokes snapped.
It is now my view that Leon Cycles backup and warranty is appalling, there was no warranty information with the bike and it took me quite a while to find warranty information on their web site. When I did find the warranty information it only lists the battery and electrical warranty for 1 year and the bike frame warranty for 2 years are covered. Apparently the rest of the bike such as the brakes...
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Warranty for battery.
I contacted Shane st Leon and promptly went through the claim, mailed my battery and had a new battery sent to me. Leon paid freight both ways, who does that? Still rode my bike without battery, very smooth and no resistance from motor. Great service, would recommend to buyers.
best value for money on the market
We bought 2 Moscow Mountain bikes after being allowed to test ride.
After extensive research we have found these bikes great value for money. Their battery capacity is enormous and we are regularly getting over 100ks on a full battery charge and haven't fully exhausted the battery yet.
Sturdy construction and quality parts have been used.
I was allowed to test one at the show room before I purchased. This made my decision easier.
The service was good from start to finish.
I am enjoying the bike very much.
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