LG 454L Bottom Mount GB-455PL (Stainless)
VerifiedMPNs: 14580, 757197 and GB-455PL25 reviews
Poor customer experience from LG. The linear compressor failed after 5 years and a matter of days. LG warranty on website stipulates 10 year coverage for "parts" however they have not honoured this and are claiming the warranty is only some parts… Read more
leaving me out of pocket. Follow up has repeatedly pushed back on this obligation despite the clear wording in their warranty.
Follow-up · Response to follow up questions: The warranty covered the compressor part (~$400) but not the new hoses, clamps and gas required ($260). No reason was given for not covering all parts despite the warranty stating parts plural. Labour isn't covered in the warranty and was $250.
Another honest review from me. Reading all the negative reviews on this product, I must have gotten lucky with our purchase. No issues so far since purchasing in 2022 (nearly 4 years old). Pros… This is a good size for a couple. Quiet, sometimes a… Read more
quiet hum which is normal. Good size freezer. Drawers come in handy. Runs more efficiently than our last small fridge half the size! Nice modern design, clean lines.
Cons… Being a 420L fridge, would recommend a larger fridge for a family.
From my experience with this product, I highly recommend and 5 stars.
Follow-up · Fridge is going well, no issues to date, cheap to run, seals are good
I bought this fridge in March 2020, it was ok, not easy to clean, crisper and freezer draws hard to maneuver and don't always close properly, with parts of the plastic shelving cracking after two years, but his week, it stopped working altogether (not 6 years old). I rang LG customer care who gave me a local tech number. As no motor noises were… Read more
audible (from a previously noisy fridge) and the temp inside fridge and freezer (after 12 hours) was over 20oC the tech diagnosed a failed compressor (over the phone) and said as the cost of a call out fee ($160) plus parts (which they would have to order), plus labour meant it was 'beyond economic repair' and they couldn't come till the end of the week anyway. LG is meant to cover the cost of a new compressor for 10 years. I called LG again to update, and they insisted the tech had come to the house (and I pay the $160), and for me to submit the written report, after which they would decide if they could 'remedy'. I asked what remedy, they refused to say. I asked what a compressor was worth and they refused to say. With 35oC January days they seemed not to care I might be without a fridge for weeks. I continued to ask (firmly but not rudely) what they could offer by way of warranty, but the customer care rep got annoyed and reminded me the call was recorded. I said fine but a fridge shouldn't fail after 5+ years. The conversation went in circles and it became apparent he wasn't saying anything of value. I decided I couldn't wait weeks without a fridge and not knowing if LG would honour the warranty. Overall this fridge has a short, noisy life and the LG customer care is very poor. I would never buy an LG product again.
Bought this fridge 4 years ago on the reviews stating quiet fridge. This is not a quiet fridge, it has high pitch sounds that have never stopped, it is so noisey. LG sent out a local technician maybe a year ago who did not solve any of the noise problems. Now the new noise is like a low rumbling motor bike engine...I am getting rid of this disaster purchase and will never buy anything from the LG brand after this. Do not buy. Show details
Looking Good with LG – After my 37 year old Kelvinator fridge passed wind then died. I bought an LG. Best decision after much research as this fridge really works as intended Show details
Terrible – We bought this fridge just less than 4 years ago. Over the last week we noticed the freezer was a little frosted but thought we may have left the door open. Used the smart app which noted the fridge was in working order. 2 days later the fridge and freezer have both stopped working, the freezer melted and our fridge is a balmy temperature (it… Read more
was quite a noisy fridge but is now silent).
The light and led display are still working which say the fridge is set at -1 degrees and freezer is at -20. Again, the smart diagnosis says the fridge is working perfectly. Bottom line - buy another brand.
Quiet and small, value for money – Slim size, perfect to get into narrow unit doors. The different compartments make organising easy. It is extremely quiet to run and have had no problems with it so far.
Broke down just after 2 years – For the last 2 years it has been an alright fridge, a bit noisy but was doing the job. Right after the warranty expired it broke down getting stuck in defrost mode and basically being useless, no hepl from the good guys where i bought it nor from lg. Very disappointing Show details
LG GB-455PL Fridge/Freezer (Bottom Mount) – Great design looks fresh and modern. Remember to measure the space your fridge is going into. Plenty of shelfs for storage Stays cool Easy temperature set for both fridge and freezer Door alarm (reminder to close) Runs quite not loud. I purchased an Extended Warranty - also with any new expensive purchase remember to buy a "Surge Protector" if… Read more
need to use warranty it's more than likely you'll be asked if your new fridge has been connect to a protector since purchase. Keep proof of purchase for the Surge Protector.
Too Noisy – Just bought - from first day the noise is unbearable for me. Otherwise it looks great and is cooling well. The noise coming from the fridge is a high pitched vibrating sound and much noisier than even my 20+ year NEC fridge on its way out. Don't buy if you're wanting a quiet fridge. Show details
Noisy, but I got used to it – The fridge has a good layout and is stylish. Super efficient It is in the kitchen near our Loungeroom. It was noisier when I first bought it and about every 10 minutes it makes a noise where it goes wooowooowooo just to remind you that it’s there. It could be heard over the tv for the first few weeks but after 12 months it is much quieter. … Read more
Still, a little louder than the 10 year old Samsung it replaces but ok. If the noise was reduced it would get 5 stars. .
5 month review - So far, so good – This fridge has made a huge difference to how long I can keep food fresh for - particularly fresh fruit and veg. It is a good size and the freezer drawers hold a surprising amount of food. The only negatives I have found so far is it is noisy. When the fan is on it is more than just a low background hum, it is loud enough for you to wonder if its normal or not. I am also not a fan of the non-adjustable fridge door shelves. Show details
Freezes vegetables in crisper – Bought this fridge and from the first week noticed it freezing vegetables solid in the crisper drawer with a lot of ice surrounding them. Upon contacting LG was told this is normal. Bad product and bad service. Show details
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Not even plugged in yet, but disappointed already – I needed the doors to be reversed due to my kitchen alignment, but was told that this needed to be done by a LG technician and was quoted $280. This is around 30% of the total cost of the fridge itself. It appears (to me) that LG is more keen to provide business to their partners and technicians than have satisfied and self sufficient customers.… Read more
I would have thought that since this is being advertised as a "Reversible Door Fridge", the customer is allowed to perform this task without voiding the warranty. Be upfront and why not advertise as "Reversible Door for Extra Cost".
Hi Ash, Thank you for taking the time to share your review… Read more (+1 reply)
Great looking fridge with beautiful stainless steel sheen – I'm actually very impress with how quiet the operation is with very even air flow. And the spacious compartments is ideal for our needs. The stainless steel finish is perfect and doesn't seem to mark at all. But then we always wash our hands before touching appliances. Show details · 1
Noisy – The fridge compressor makes a uncomfortable high frequency vibrating/buzzing sound for up to an hour. It will go silent for a short while then continues to make the vibrating/buzzing sound. It's not so much the loudness (though I do find it louder than other fridges I've had) but rather the frequency that it produces that makes it uncomfortable to… Read more
be around the kitchen area/lounge area.
I've tried everything on LG's website to reduce the noise, putting a mat under the fridge, leveling, moving it around and putting it in another area. LG Customer Care haven't been much help so far either.
Besides the noise the fridge works well and looks nice. I purchased the fridge based on the Choice recommendation but wish I didn't buy it had I known about the vibration noise that the fridge creates.
Hi Paul, Thanks for taking the time to write your review, We… Read more
Only 2 weeks old and really regret my decision – This is the noisest fridge I could have ever purchased only 2 weeks ago. My kitchen is in my tv/dining area and I am going crazy with the buzzing high pitched noise this fridge is constantly producing. This fridge is only quiet for a very short time span during the day. This fridge is noiser than my old 20 year Kelvinator fridge that was on its… Read more
last legs. Waiting for a technician to come and check it out. Not sure why some reviews state this is a quiet fridge and how I ended up with this noise machine that is driving me crazy.
BEST BUY EVER – LG Upside down fridge was our best purchase ever. Plenty of Room in the fridge (including at the door) and loads of excess room in the freezer. The crisper has plenty of room for fruit and vegetables and keeps products fresh for at least 2 weeks. The temperature has been reliable in all compartments. The product is easy to clean (and keep clean)… Read more · 1
If I had to change anything it would be the ice-tray as it is not very big and the springs snap easily when tipping the ice into the tray. Overall - very happy with this purchase.
Freezer drawer design terrible – We have owned one of these fridges for 4 years now and it is generally good, however, freezer drawer fronts either fall off when opening or they break. The design is terrible - there are only two little hooks, one on each side of the drawer at the top; the hooks are flimsy and the drawer front often unhooks and is a real hassle to rehook. Show details
Hey Martin, Thanks for taking the time to reach out, We… Read more
Excellent fridge and looks good too – I purchased this LG fridge after doing some research on energy efficiency and very happy! Love the stainless steel and layout is very functional with nice big doors that close quietly. Show details · 1
Perfect ! Exactly what I needed – Well designed , easy to clean , lots of space . Built with durable materials that won’t break easily . It was available with option of extended warranty already included in the purchase price . Show reply
Perfect Choice – My husband and I are extremely happy with our recent purchase of an LG 454 L Bottom Mount Refrigerator. We paid a little extra to have a very stylish Stainless Steel finish, which, with its clever concealed handles, always looks immaculate. The actual layout of the fridge is very functional. I absolutely love the drawers in the freezer bottom. It… Read more · 1
is so easy to store and retrieve items. The twist iceblock maker works like a dream. No more bending to get items from the refrigerator. The vegetable drawer holds such a lot. Thank you L G for such a splendid appliance.
Find out how LG 454L Bottom Mount GB-455PL (Stainless) compares to other Bottom Mount Fridges / Refrigerators
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If your worst nightmare was a fridge – Since buying new: circuit board replaced, compressor replaced, over cooling rusting out the bottom of the fridge x2. Customer service is atrocious, truely the worst product experience of my life. Show details
Bad design – Great refrigerator except, because of the way it is designed, too much air gets in fruit & vegetable compartment making my vegetables wilt and/or dry out unless I have them in a plastic bag. Very disappointing. Show details
So my new LG fridge and freezer – It's very very quiet it seem to look good as it's in black . but the only thing that I wanted and could not find was a chest freezer door not to swing door but there is nothing out there in a single fridge door with the freezer drawer so far I am very happy with this fridge as I've only had it a couple of days.
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Hi Ali, We are sorry to hear that you have had this… Read more