Had this Unit for about 18 months now and like a lot of people here I got the reset issue after a few months of use. I read all the reviews here and I cannot believe that LG hasn't still figure out that the problem is in the little 24 wire harness that goes from the inside board to the outside panel in the door.
I fix mine few months back, I even wrote a blog(pictorial) of the fix, but I'm not sure I can post the link here..

Nonetheless, it has been working flawless since.

If you take your unit back, tell the technician that the unit does not...Read more

A new edition for our home. This is an upgrade from our general microwave. Personally, it has taken a little while to adjust to the concept of being a convention oven. Will start with the design of the LG, may look like any other microwave, yet the added edition of door opening down as opposed to side was 1 of the selling points for me. I don’t need to place the LG in a position in the kitchen where i need to accomodate for the door opening to the left, simply pull door down as per normal oven.
Pros to LG NeoChef - rotating plate support has ...Read more

The variety of things it can do is pretty awesome here a quick one liner for the few items of used so far:
- The microwaving of the items stuff is a hit and miss sometimes, for the costs though it would have expected better to be honest.
- Steamer is great and works, albiet a bit small so you can't steam much at any one time, normally enough for just 1 person
- Convection ovens works like a charm..but make sure you preheat it first, also takes a bit of time
- Healthy free works great too, no hassle there
- Its absolutely great for a place that ...Read more

This microwave looks great and up until a couple of weeks ago was doing exactly what it was supposed to do. It microwaves well and convection cooks well also. We love the steamer function and have cooked dim sims and that kind of thing lots and it does them well. The sensor settings - cooking and defrosting are good. It doesn't finish cooking with a cavity full of water like our last two Panasonics.

But, it doesn't have a sensor reheat option like our Panasonics either. We've overcome this by using lower power and entering time but would much...Read more

Performance.
Great microwave, enough power for domestic kitchen no problem.
Convection oven worked great too for crisping.

Controls.
Easy to do regular microwave tasks, not quite so easy to use convection. Disappointed that you can't mix both functions in the same cycle for what we wanted to cook.
Deeper control functions had me often referring to the manual as it was not intuitive to me.

Reliability.
Great reliability for 9 months or so. ...Read more

Random turning off and resetting issue. Sent back from Repairers broken as before-said they couldnt find the problem. Got a new one on warranty from the good guys and the replacement unit developed the same problem-WTH?!! Couldnt be bothered with returning it for almost a year and then became unusable with multiple shut downs/resets during cooking cycle. Returned and sent to be fixed again under warranty, yep under warranty as product not of merchantable quality and 12 month warranty cut off does not apply. 6 weeks to wait for repair and w...Read more

Purchased this product just over a year now. Was working good. Cooking well (both microwave and convection). Only negative feedback during this time is the noisiness of it. Then, started to see the F-11 error appear at random time during cooking. Have to turn unit off and back on to have a guess how long was left on the cooking time to restart. Then the simple shut down started to happen. Completely turns its self off and back on. Now this is happening daily which is extremely frustrating. Twice I have also had the issue where the time would fr...Read more

Owned for a bit over two years. It’s versatile, cooks well and evenly. The downward opening door is great. But like the other reviewers noted the control board was faulty so that needed to be repaired under the 2 year warranty (good). That process was overly painful as LG should offer to repair a microwave at this price point and size with home service, especially since the flaw appears to be pretty common. The repairer was far away, it was inconvenient and took 10 days. However seems to be working ok now. It’s possible this issue has been sinc...Read more

I purchased this Microwave with the hope that because it was a Microwave, Inverter, Steamer, Convection and Grill it would mean I did not have to cook in my oven/stove. Unfortunately, this Microwave is so complicated and difficult to use that I find I really only use the Microwave feature for thawing and heating up. The instructions are vague (to say the least) and do not give enough example/instructions. So most of the time it is pure guesswork on how to cook everyday foods, for how long and under which function.
For example, it tells you ...Read more

My microwave switched off mid cooking and display reset occasionally, i cotacted lg call centre who told me to take it to someone 70 km away. This repair centre has not handled lg for years. After telling the call centre i need to find another service agent they still tell me to go to the same place. I gave up but the problem got worse so i found a repair agent eventually who claimed the problem was something to do with the wiring moving when door opens,/closes. Happy with the fact they found intermittent problem and solution so quickly. This...Read more