4LG NeoChef MJ3966

LG NeoChef MJ3966

 Verified
4LG NeoChef MJ3966
3.0

44 reviews

PositivevsNegative
45% · 2021 · 48%

Build Quality
2.8
Value for Money
2.7
Ease of Use
3.2
Cleaning & Maintenance
3.9
Noise Level
3.4

Reviews

44 reviews
Lifinia H.
Lifinia H.Central Queensland, QLD
  MJ3966ABS

Great while it lasted

It worked great untill it was 3 years old, then started sparking and stopped heating Show details
Build Quality
Value for Money
Ease of Use
Cleaning & Maintenance
Noise Level
susanb
susanbMallacoota, Victoria10 posts
  Verified MJ3966ABS
Ant M
Ant MGreater Melbourne (Inner), VIC6 posts
  MJ3966ABS
Build Quality
Value for Money
Ease of Use
Wayne
WayneSouthwest, VIC5 posts
  MJ3966ABS

Very happy

I have just received my new microwave from Harvey Norman after the one I originally bought stopped working.
I rang LG and told them about it.
I couldn't fault the service I received from Alicia who helped me with the replacement.
Thank you so much for your help and support, I can't fault LG it's the easiest process I have ever experienced from a major company.
I was very excited to use my microwave again.
Regards Wayne Show details ·  1
Ease of Use
Noise Level
Carlton F.
Carlton F.Southwest, VIC22 posts
  MJ3966ABS

Faulty product

I've had this unit back to the repairers 4 times & set for 5th. When it runs its fine, but every 6 months it just stops heating or has some other fault. Repairers probably replace with cheapo parts? Absolute disgrace. Don't ever buy an inverter microwave (obvious tech is flawed) if this is what happens. My old 1990's Pana lasted 30 years but I can't this POS to run for 12 months. Its not heavy use - we only use once or twice per day. The magnetron just packs up & its stops heating. Kaput. Show details
Build Quality
Value for Money
Ease of Use
Cleaning & Maintenance
Noise Level
LG
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Nic
NicAU17 posts
  MJ3966ASS

Oven Doesn’t Work!

Terrible. Convection oven doesn’t work. It takes far longer than a cheap convection oven from Kmart. No better than a standard microwave & not worth the money. Very disappointing by LG, a brand I trusted. Show details
LG
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Hopeless
Hopeless Greater Melbourne (Inner), VIC
  MJ3966ASS

LG convection microwave is hopeless

Repairs to electronics required twice within 2 year free warranty period but now it has died 3.5years old. Never buying LG again. The LG 10 year warranty is a scam. Show details
LG
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Burt
BurtBrisbane8 posts
  MJ3966ABS
Build Quality
Value for Money
Ease of Use
Cleaning & Maintenance
Noise Level
Mortishia
MortishiaMetropolitan Adelaide, SA188 posts
  Verified MJ3966ABS
VinT
VinT5 posts
  Verified MJ3966ABS
Build Quality
Value for Money
Ease of Use
Cleaning & Maintenance
Noise Level
LG
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Hi VinT, Thanks for taking the time to share your review and the experience that you have had with your microwave, We would like to have a look into this for you and have sent through a PM via Product Review.

Thank you,
LGA Social Media Team

peejaybee
peejaybeeSouth East Queensland, QLD9 posts
  Verified MJ3966ABS
Build Quality
Value for Money
Ease of Use
Cleaning & Maintenance
Noise Level
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mr.sneezy
mr.sneezy51 posts
  MJ3966ASS
Build Quality
Value for Money
Ease of Use
Cleaning & Maintenance
Noise Level
LG
LG   DM   
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ARK
ARK2 posts
  MJ3966ASS
Build Quality
Value for Money
Ease of Use
Cleaning & Maintenance
Noise Level
LG
LG   DM   
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James R.
James R.4 posts
  Verified MJ3966ABS
Build Quality
Value for Money
Ease of Use
Cleaning & Maintenance
Noise Level
Fran
FranGreater Melbourne (Metropolitan), VIC
  MJ3966ASS

I wish I’d got the add-on warranty offer

12 months and 2 weeks old and the inverter error code started. Inverter needs replacing. This is an expensive appliance and should be indestructible. Don’t buy one. Looks can be deceiving. Show details

Questions & Answers

Mark L.
Mark L. · NeoChef MJ3966

Can anybody tell me how to use it?
I though an Inverter is a microwave but when I select an Inverter Cook pre-program I use the metal racks and it browns the top. So, what is it doing?

meresse
meresse · NeoChef MJ3966ABS (Black)

We had a power failure, when it can back on, re set time etc., but microwave fails to operate, oven and grill feature work, but turntable rotates but no microwave heating, tried different power setting but nothing happens

Wayne
Wayne  

Same happened to my oven, LG was amazing and replaced it, i did buy the same one again I am very happy with this oven !!!

Carlton F.
Carlton F.  

Your waveguide or your control card have failed & as a result your magnetron is cooked. Ask for 10 year warranty replacement of the magnetron.

meresse
meresse  

Thanks for the info

PeterC
PeterC · NeoChef MJ3966

my microwave, intermittently doesn't heat food properly or at all. Can have reheat food in the microwave, turn on for 50 sec, still cold?

Carlton F.
Carlton F.  

Magnetron is cooked!!

See all LG NeoChef MJ3966 questions

Details

Compare all LG NeoChef MJ3966 listings
CategoryMicrowavesMicrowaves
Price (RRP) $709$829
Type ConvectionConvection
FeaturesChild Safety Lock, Grill Function, Inverter and Sensor CookingChild Safety Lock, Grill Function, Inverter and Sensor Cooking
Capacity39L39L
Dimensions 325 x 540 x 523 mm325 x 540 x 523 mm
Turntable Diameter360 mm360 mm
Door MechanismPull HandlePull Handle
Power1,100 W1,100 W
Manufacturer Warranty2 year(s)2 year(s)
Colour / FinishBlackStainless Steel
  • MPN: 36527833 and MJ3966ASS
  • GTIN13: 8806087857610

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