15 photos
LG NeoChef MS4296
3.8 from 363 reviews · View Statistics
See the Best Microwaves in 2022 as rated by Australians on ProductReview.com.au.
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Pros

Reheat, Soften and Melt food functions
Spacious cooking capacity

Reviews

  • Build Quality
    3.3 (122)
  • Value for Money
    3.1 (125)
  • Ease of Use
    3.6 (124)
  • Cleaning & Maintenance
    3.9 (118)
  • Noise Level
    3.6 (114)
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Sher
SherCanberra
  • 13 reviews
  • 1 like

Works well but knocks out wifi

published

I like being able to quickly select 30 seconds And make incremental changes. Also great that I can turn off sounds. Disappointed that it interferes with the wifi. Not good.

Purchased in for $220.

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Jacinta
JacintaPerth, WA
  • 4 reviews
  • 1 like

Absolute Rubbish - DONT BUY

published

We've had this microwave for 2.5 years and it has stopped heating. As it's out of the shop warranty, we now need to take it to a registered LG repairer which is 30mins away and then be without a microwave for however long they take to repair it. It was very annoying to use, even when it did work. It always needed to cool before heating the next item and the second item never heated through properly. Complete waste of money and not at all reliable. Don't buy!!

Purchased in for $299.

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Happy Gardener
Happy GardenerSouth Australia
  • 8 reviews
  • 3 likes

Worst microwave we've ever had

published

Purchased in at Harvey Norman for $329.

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Penny
PennySydney Surrounds, NSW
  • 2 reviews

Heading out to buy a new microwave tomorrow

published

I’m over this microwave. Like others, I experience it not heating a new item, after finishing a previous one. Had enough. Will throw it in the bin and not buy another LG again.

  • Incentivised Review No
LG
LG A.LGSend a private message

Sorry to hear this has been your experience. I have sent you a Private Message through Product Review to look into this.
—Raymond/LG Australia

Similar opinion? Write a review on ProductReview.com.au!
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Noyon
NoyonSydney, NSW
  • 2 reviews

DO NOT BUY LG NeoChef MS4296OSS (Stainless Steel) .

published

LG NeoChef MS4296OSS (Stainless Steel) ITs rusty and broken . over 2 years and its broken and rusted. This not good at all. Food was cooking ok. Microwave built quality is not good at all. Its rusted already over two years, i have a pld microwave from samsung still working and over 7 years old. I had every thing from LG TV , fridge, washing machine except Microwave. what a shame, its not about the money , i didnt expect it from LG.

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Purchased in at Bing Lee for $299.

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LG
LG A.LGSend a private message

Sorry to hear that's been your experience. Please reach out to us via email at lgau.socialmedia@lge.com so we can look into this.
—Raymond/LG Australia

Similar opinion? Write a review on ProductReview.com.au!
Belinda
BelindaSydney, NSW

Broken after 3 months

published

We bought this microwave due to it having a 10 year warranty
We’ve had it for 3 months and now no longer heats anything up
There is no answer on Google nor the online manual
Should have looked at the reviews before buying one ☹️

Purchased in at Harvey Norman for $499.

  • Build Quality
  • Value for Money
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LG
LG A.LGSend a private message

Sorry to hear that's been your experience. Please reach out to us via email at lgau.socialmedia@lge.com so we can look into this.
—Raymond/LG Australia

Similar opinion? Write a review on ProductReview.com.au!
Pat K
Pat KHunter Region, NSW
  • 2 reviews
  • 2 likes

Rusting Out, Not 2 Years Old

published

Machine is rusting out inside, LG said misuse. I believe product is not fit for purpose. Suggest Ceramic/Enamel interior like Samsung. We have a non LG Microwave in the family which is still performing after 12 years. LG say not a manufacturing fault. So who is responsible for quality of cavity metal and or coating. LG is not making my life easier with a smart product as it is useless.

Purchased in at Domayne NSW, Kotara for $299.

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Ben
BenGreater Melbourne (Metropolitan), VIC
  • 2 reviews
  • 1 like

Doesn't even sit flat

published
  • Incentivised Review No
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Yoshi
YoshiCentral Queensland, QLD
  • 27 reviews
  • 11 likes

Best microwave EVVVERRR

published

I was sceptical at first about buying an inverter microwave but I'm never going back to anything else because this unit is AMAZING!!! I bake cakes in it, cook bacon, boil eggs, heat porridge, cook chicken, cook steaks and stir-fry the list goes on. It was an absolute steal of a price on eBay as a factory second, uses little power, easy to clean and most of all after reading and understanding how inverter technology works it cooks food very evenly. It's never dry or unevenly cooked. I can't believe I could ever go back to a regular microwave again. LG has done an excellent job on the layout, features and warranty of this unit

Purchased in at eBay for $259.

  • Build Quality
  • Value for Money
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LG
LG A.LGSend a private message

Thanks for the 5* review, Yoshi! Great to hear you've had a good experience with the inverter microwave. :)
—Raymond

Similar opinion? Write a review on ProductReview.com.au!
Microwaves

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JosieJo2000
JosieJo2000Perth, WA
  • 82 reviews
  • 55 likes

Used multiple times per day, no issues

published
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Purchased in at Appliances Online for $347.

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tanya.butler.00
tanya.butler.00North-West & West coast, TAS
  • 2 reviews
  • 3 likes

Annoying sound

published

love the microwave, very satisfied. Have had no problems with it at all. Easy to clean, cook and heats up very well. But how do you turn off the music as very frustrating and annoying

Purchased in .

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Bowzer
BowzerGreater Melbourne (Metropolitan), VIC
  • 2 reviews
  • 3 likes

Look elsewhere if you want something that last more then 2 years

published

Have a lot of LG products in the household, unfortunately the microwave has not lived up to the hype. It doesn't heat the food after 2 years of medium to low use... Microwaves have been around for a long time for brand name to die after 25 months is what I would expect for a budget no name brand microwave. Been quoted $66 to get it looked at without any repairs with a 15 day backlog.

Purchased in at Harvey Norman for $270.

  • Build Quality
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Microwaves

Find out how LG NeoChef MS4296 compares to other Microwaves

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Compare all
ShootsWithFilm
ShootsWithFilmAdelaide
  • 2 reviews

Tech for tech sake spoils what should be a decent appliance

published

Some of the auto cook options are way off - could never get decent rice cooked, compared to other microwaves I've owned.

Biggest issue has been with random errors and faults, typically due to a failure between the controls on the door and the unit. Based on this, I could not recommend it and wouldn't buy another one like it.

Purchased at JB Hi-Fi Retail Stores.

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LG
LG A.LGSend a private message

Hi,
Sorry to hear of the random errors and fault you have been getting with this microwave. Could you send me your phone number and additional information at lgau.socialmedia@lge.com so I can look into this for you?
—Raymond

ShootsWithFilm
ShootsWithFilm

OK, how do I know the above account is legit?

LG
LG A.LGSend a private message
Similar opinion? Write a review on ProductReview.com.au!
JcM.
JcM.Sydney, NSW
  • 12 reviews
  • 10 likes

Unresponsive, counts UP instead of down, burns food.

published

Obviously this model is faulty but even prior, the unit was unresponsive at best. The "Touch" buttons are a nightmare and should be discontinued. The microwave from the 70s (yes 50 years old) from panasonic is better. Seriously bad equipment. 10 Year warranty? Needed it in 2. Such poor quality.

2 added stars for LG assistance via email. Would rate this 4 stars only as they could not send a replacement out themselves which is reasonable.

Purchased in at the good guys for $344.

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JoT
JoTSouth East Queensland, QLD

Disappointing

published

Loud explosive sound after owning this microwave for 18 mths. Sent for repair, which took weeks and it never seemed to heat things as quickly as it use to after we got it back. Now at the nearly 3 yr mark it smells like burning plastic and has stopped heating. Given that I’ve always owned LG microwaves this is disappointing to say the least. Certainly won’t be sending it for repair again and am contemplating another brand as a replacement.

Purchased in .

  • Incentivised Review No
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Questions & Answers

Essex R.
Essex R.asked
NeoChef MS4296

what is an inverter?

2 answers
DMW
DMW

Yes

The Reviewer
The Reviewer

Basic google question

C.Ram
C.Ramasked
NeoChef MS4296

Each time I turn this microwave on there is a very high pitched sound only for a few seconds then it goes away. Is it the magnetron working? Is this normal? Or should I have it looked at?
I have only had this microwave for a few weeks

3 answers
Sue
Sue

Mine does not make that noise, so would suggest giving customer care a call.

C.Ram
C.Ram

Thanks for your response, I thought it didn’t seem right. I will contact customer care and the store I purchased it from.

NoAnswer
NoAnswer
Margaret
Margaretasked
NeoChef MS4296OSS (Stainless Steel)

I have had this microwave for 3 years. It just has stopped heating. I don't want to throw it into landfill - what can be done?

No answers
See all LG NeoChef MS4296 questions

Get an answer from our members and LG representatives

LG NeoChef MS4296

Details

Features

  • The NeoChef’s 42-litre capacity provides a generous amount of cooking space, which is suitable for households of four people or more.
  • When it comes to cooking functionality, this microwave has a number of built-in cooking modes that can make cooking easier. This includes: 8 reheat cooking modes for specific foods, which are: beverage, casserole, dinner plate, muffin, pie, pizza, rice and soup.
  • There are 3 Melt cooking modes, made for butter, cheese and chocolate.
  • 3 ‘Soften’ cooking modes can help make more palatable butter, cream cheese and ice cream.
  • There’s also a Proofing mode, which helps to make yoghurt.
  • This microwave has inverter technology, which heats food evenly, allowing for more precise temperature control.
  • All models in this LG range have an in-built child safety lock to help prevent accidents.

Extra options

The LG NeoChef MS42960MBS is this range’s most premium option. It has a Sensor cook option for 8 types of food: bacon, casserole, fresh vegetables, frozen vegetables, frozen meat pies, jacket potatoes, rice/pasta and risotto.

For $389, the top model features sensor cooking, a glass touch function to open the door rather than a pull handle, and a matte black finish. The other models are slightly cheaper, and vary slightly in price based on their colour.

Compare all 6 LG NeoChef MS4296
LG NeoChef MS4296OMBS (Matte Black)
  • Award Winner 2019
  • 2018

LG NeoChef MS4296OMBS (Matte Black)

3.6
(8)
LG NeoChef MS4296OWS (White)
  • Award Winner 2019
  • 2018

LG NeoChef MS4296OWS (White)

3.9
(48)
LG NeoChef MS4296OSS (Stainless Steel)
  • Award Winner 2019
  • 2018

LG NeoChef MS4296OSS (Stainless Steel)

3.8
(90)
LG NeoChef MS4296OBS (Black)
  • Award Winner 2019
  • 2018

LG NeoChef MS4296OBS (Black)

3.8
(154)
CategoryMicrowavesMicrowavesMicrowavesMicrowaves
Price (RRP) $389.00$347.00$349.00$319.00
Type ConventionalConventionalConventionalConventional
FeaturesChild Safety Lock, Inverter and Sensor CookingChild Safety Lock and InverterChild Safety Lock and InverterChild Safety Lock and Inverter
Capacity42L42L42L42L
Dimensions 310 x 540 x 434 mm310 x 540 x 434 mm310 x 540 x 434 mm310 x 540 x 434 mm
Turntable Diameter360 mm360 mm360 mm360 mm
Door MechanismTouchPull HandlePull HandlePull Handle
Power1,200 W1,200 W1,200 W1,200 W
Manufacturer Warranty2 year(s)2 year(s)2 year(s)2 year(s)
Colour / FinishMatte BlackBlack/WhiteStainless SteelBlack
ManualDownload manual
Compare all 6 LG NeoChef MS4296

Extra Information

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LG NeoChef MS4296 is a ProductReview.com.au Awards Winner for 2019 and 2018. Learn more

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