Good product when working. But...first one lasted a month and was replaced immediately, second one lasted a week and a half out of warranty. Store said to contact LG directly due to 2 failed units now and got a first response from LG customer support where they admitted “it’s unusual for these to fail after only 2 years”, sent info they requested and now they are not answering my emails at all. Poor form.

Microwave stopped working/heating the food after using it for 5 months.
It was working fine before but one day stopped working.
Wouldn’t recommend it to anyone we are in process of getting a replacement

Microwave stopped heating after only one month of use. Need to return and will be without a microwave for weeks while it is repaired. Very disappointing.Turntable was very noisy and rattled from day one also.

it worked really well for the first 12-14 months then started playing up, taking long time to cool down, not heating well, took it to local good guys (purchasing store), got it fixed, it lasted for 1 week then stopped heating with loud bang noise and burning smell. poor quality.

It worked fine for 13 months. Does the job ok until that point.
LG Customer Service terrible, frustrating & difficult. Waited for 1 month for repair & then couldn't get part. I only received a replacement after complaining on social media!

So far I love our microwave. It is powerful, very fast at reheating and the best quality it is very quiet for a microwave. We haven’t had it for long but extremely happy with our choice.

We have always had Panasonic microwaves but recently have had bad experiences with them so decided to purchase a different brand, This LG microwave is very different to use but very easy to use once you’ve learnt how to use it, I like the LED light inside and it is very quiet while operating.
No complaints from us we are very happy with this product.

The "chime" mentioned in the manual is actually a stupid tune... And it repeats... And you can't turn it off.

The reviews for this product must be fake.

Do not buy!

To set the clock, unplug the microwave and plug it back in. You have about a minute to do this after which the clock function is not available. I kid you not, we have to remove the LG microwave from its recess to get to the power plug behind, to turn it off and on, in order to reset the clock EVERY time we get a momentary power cut. Then during the defrost cycle you get a series of annoying tunes as it goes through the process.

I never knew buying a better microwave will impact my foods texture.
Control features are easy to use and it looks fancy in my kitchen. The finishing of the microwave as an overall is a 10/10

I purchased this microwave exactly 2 years and 1 month ago, and today it has stopped heating. All the buttons and functions work fine, it starts spinning when your food is heating but when you take your food out it is still COLD even after 4 minutes. The heating has completely stopped.

I purchased an LG Microwave due to it's sleek design and hidden touch controls and the modern colour that would suit any kitchen. The LG microwave has alot of options to choose for cooking temp control, it also has several quick cook options for snacks/reheats the food is cooked evenly when placed correctly. The microwave will automatically cool down your plate, if it is to hot too handle for safety reasons. I would recommend this product.

We recently purchased this microwave following a dud purchase of a different brand. It is brilliant. The whole technological layout is so easy to use, easy to clean and practical. Heats quickly and well. Love that the door opens without a button but by pulling open door (to reveal additional controls), and especially love that you can press on the start button while the microwave is operating to add time in 30s units. Seriously, this microwave is amazing, particularly for the price. If you need a new microwave, just buy it.

great design makes the kitchen shine and it is simple to use and no finger print stain remained on the surface. I highly recommend this product to customer finding simple and great design in any kinds of kitchen.