30LG NeoChef MS4296

LG NeoChef MS4296

 Verified
30LG NeoChef MS4296
3.6

402 reviews

PositivevsNegative
63% · 253110 · 27%
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Build Quality
2.9
Value for Money
2.9
Ease of Use
3.5
Cleaning & Maintenance
3.7
Noise Level
3.5
Reheat, Soften and Melt food functions
Spacious cooking capacity

Reviews

402 reviews
Michael A.
Michael A.
  MS4296OBSS

Nice thing to have

Easy to use. Can manage easily and warm my food every time. So cool to have this.
fer1805ea
fer1805eaPerth, WA2 posts
  MS4296OWS

I wouldn't buy this microwave again

I bought it on Boxing Day in 2022 and died on 03/05/2024; hence it lasted less than 2 years. I bought it from JB Hifi with their extended warranty. When it broke, I took it back to JB HIFI, and they asked me call Square Trade to claim the warranty. They then asked me to take it to Camtec in Perth, which is a 45-minute drive one way for me. 2 days later, they said I could have the money back. I went back to my previous Westinghouse, which lasted ten years. Show details
Build Quality
Value for Money
Ease of Use
Cleaning & Maintenance
Sarah
SarahSouth Australia
  MS4296OWS
Build Quality
Value for Money
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JP
JPbrisbane2 posts
  MS4296OSS

Broken and 2-4 weeks to be repaired

Microwave worked but very occasionally did not heat food. Stopped heating after 8 months. nearest repair centre is a 2 hour return drive and advised it would be 2-4 weeks to repair. Left without a microwave so will have to purchase a new one as it is an essential item and inevitably be left with a repaired or refurbed one in a months time that I have no use for. Will never buy LG again as their attitude is that this is our standard terms. Disappointing Show details
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Value for Money
Ease of Use
Cleaning & Maintenance
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Sammy
SammyMelbourne7 posts
  MS4296OBS

Misleading warranty, poor quality repair, costly product

The magnetron failed after 2 years and 3 months and LG advised we need to take it to an authorised repairer. Had to take time off work to take it there and it cost me $72 to fix, plus $23 parking in the city.
When I took it home, I realised it had not been re-assembled correctly and does not sit flat on the bench. So now i have a wobbly microwave.
The 10 year warranty sticker on the front is misleading and I would expect a premium product to last longer without the need and cost to have it repaired a few months after the "standard" warranty expires.
Do not recommend this product or supporting a company that misleads consumers. Show details
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Value for Money
Ease of Use
Cleaning & Maintenance
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Richie R
Richie RGold Coast2 posts
  MS4296OSS

Don’t waist your money

Worked well until it stopped. We got just over 12months thank god I got extended warranty. Show details
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Value for Money
Ease of Use
Cleaning & Maintenance
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emmanuel f.
emmanuel f.
  MS4296OSS
Build Quality
Noise Level
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Amanpreet S.
Amanpreet S.Sydney, NSW
  MS4296OSS
Value for Money
Noise Level
JWharton
JWhartonAU4 posts
  MS4296OMBB

Great marketing for a rubbish product

The advertisements for this microwave look great. Unfortunately this would be the worst microwave I have ever owned. Doesn't heat food evenly. Some parts boiling hot some parts cold. After heating a couple of meals amount of time it takes would approximately double to get food at same tempreture. Rubbish overpriced product.
Noise Level
GREG
GREGGreater Melbourne (Inner), VIC3 posts
  MS4296OSS

Poor quality and customer service. Fake warranty

Last 3 years max. Service centre is in Asia somewhere, no chance to get call back and replace ment. Poor customer service. Do not trust their fake warranty and ads slogans. Show details
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Value for Money
Ease of Use
Cleaning & Maintenance
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JDG
JDGMetropolitan Adelaide, SA9 posts
  MS4296OBSS

Worked well right up until it died (3yrs)

Was a fantastic microwave oven and easy to use. the auto cook/defrost functions were reliable. Suddenly after 3 years stopped heating which is disappointing. I would have liked a reputable brand to last much longer. My replacement will not be this model.
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Value for Money
Ease of Use
Cleaning & Maintenance
Gagingi
GagingiSouth East Queensland, QLD4 posts
  MS4296OSS

Hated this microwave and now it's died (3 years old)

We found this microwave annoying, to say the least. You cannot accurately select the time (10 second increments minimum), it doesn't heat food evenly, when it did heat food it burnt the edges, and it's very slow. It also wasn't cheap. Guests also complained that it wasn't intuitive and couldn't work out how to use it. Now after three years of normal/minimal household use it's given up entirely. I would never buy this again and recommend others don't either. Show details
Cleaning & Maintenance
Noise Level
Rud
RudPerth16 posts
  MS4296OBS
Build Quality
Value for Money
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Angie
Angie14 posts
  MS4296OMBB
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BVL
BVLSydney, NSW
  MS4296OBSS

2nd one in 3 years - continually gives out with normal usage, great when it works, but just tired of changing it

Purchased 1st one 3 years ago and it gave out just after the 2 years warranty. Couldn't find receipt so gave up and purchased a new one, new one gave out in 9 months. Both have exactly the same issue they turn on but just stopped heating anything, however did notice with the 2nd one since the first time using it that it already made a weird sound comparatively to the old one. Getting a refund and going with something else abit more reliable (both time purchased retail from a major brick and mortar store - not some online reseller).

When it works its great, looks sleek, easy to adjust heat, and does the job heating things up.

Going to go back to paying more for Sharp or Panasonic, but unfortunately they do not look as sleek or modern. Show details

Build Quality
Value for Money
Ease of Use
Cleaning & Maintenance
Noise Level

Questions & Answers

Niyati P.
Niyati P. · NeoChef MS4296

Is there a way to power off this microwave from the front, instead of using the switch to turn on and off ?

Niyati P.
Niyati P. · NeoChef MS4296

Is there a way to turn off the microwave from the front ? The power cord is at the back and we have no space to put our hand at the back to switch it off

Davcare
Davcare  

No . I don't recommend lg as they have not responded to several emails regarding my concerns and problem with my current one . They basically just have ignored me. I'm now going to fair trading about it. Get another brand is my advice.

Essex R.
Essex R. · NeoChef MS4296

what is an inverter?

DMW
DMW  

Yes

The Reviewer
The Reviewer  

Basic google question

See all LG NeoChef MS4296 questions

Details

Features

  • The NeoChef’s 42-litre capacity provides a generous amount of cooking space, which is suitable for households of four people or more.
  • When it comes to cooking functionality, this microwave has a number of built-in cooking modes that can make cooking easier. This includes: 8 reheat cooking modes for specific foods, which are: beverage, casserole, dinner plate, muffin, pie, pizza, rice and soup.
  • There are 3 Melt cooking modes, made for butter, cheese and chocolate.
  • 3 ‘Soften’ cooking modes can help make more palatable butter, cream cheese and ice cream.
  • There’s also a Proofing mode, which helps to make yoghurt.
  • This microwave has inverter technology, which heats food evenly, allowing for more precise temperature control.
  • All models in this LG range have an in-built child safety lock to help prevent accidents.

Extra options

The LG NeoChef MS42960MBS is this range’s most premium option. It has a Sensor cook option for 8 types of food: bacon, casserole, fresh vegetables, frozen vegetables, frozen meat pies, jacket potatoes, rice/pasta and risotto.

For $389, the top model features sensor cooking, a glass touch function to open the door rather than a pull handle, and a matte black finish. The other models are slightly cheaper, and vary slightly in price based on their colour.

Compare all LG NeoChef MS4296 listings
CategoryMicrowavesMicrowavesMicrowavesMicrowaves
Price (RRP) $339$349$339$389
Type ConventionalConventionalConventionalConventional
FeaturesChild Safety Lock and InverterChild Safety Lock and InverterChild Safety Lock and InverterChild Safety Lock and Inverter
Capacity42L42L42L42L
Dimensions 434 x 540 x 310 mm434 x 540 x 310 mm434 x 540 x 310 mm434 x 540 x 310 mm
Turntable Diameter360 mm360 mm360 mm360 mm
Door MechanismPull HandlePull HandlePull HandlePull Handle
Power1,200 W1,200 W1,200 W1,200 W
Manufacturer Warranty2 year(s)2 year(s)2 year(s)2 year(s)
Colour / FinishBlackStainless SteelBlack/WhiteBlack Stainless Steel
Awards 2018 and 20192018 and 20192018 and 20192018 and 2019

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