LG NeoChef MS4296

I like being able to quickly select 30 seconds And make incremental changes. Also great that I can turn off sounds. Disappointed that it interferes with the wifi. Not good.

We've had this microwave for 2.5 years and it has stopped heating. As it's out of the shop warranty, we now need to take it to a registered LG repairer which is 30mins away and then be without a microwave for however long they take to repair it. It was very annoying to use, even when it did work. It always needed to cool before heating the next item and the second item never heated through properly. Complete waste of money and not at all reliable. Don't buy!!

We had this microwave for just over 3 years. Frankly, I don't know why we kept it that long. It doesn't do what it is meant to do: heat food. If we heat a second item after the first, for longer than a couple of minutes, it simply doesn't properly heat the second item. It needs to cool down way too often. We think it actually cools down during the heating of a food item, resulting in the food being cold, or still partially frozen. It also keeps a lot of steam and moisture in the microwave, so when the food item has "finished", you open t...

I’m over this microwave. Like others, I experience it not heating a new item, after finishing a previous one. Had enough. Will throw it in the bin and not buy another LG again.

LG NeoChef MS4296OSS (Stainless Steel) ITs rusty and broken . over 2 years and its broken and rusted. This not good at all. Food was cooking ok. Microwave built quality is not good at all. Its rusted already over two years, i have a pld microwave from samsung still working and over 7 years old. I had every thing from LG TV , fridge, washing machine except Microwave. what a shame, its not about the money , i didnt expect it from LG.

We bought this microwave due to it having a 10 year warranty
We’ve had it for 3 months and now no longer heats anything up
There is no answer on Google nor the online manual
Should have looked at the reviews before buying one ☹️

Machine is rusting out inside, LG said misuse. I believe product is not fit for purpose. Suggest Ceramic/Enamel interior like Samsung. We have a non LG Microwave in the family which is still performing after 12 years. LG say not a manufacturing fault. So who is responsible for quality of cavity metal and or coating. LG is not making my life easier with a smart product as it is useless.

We purchased this today from Good Guys (note this was actually the MS42960MBB version which isn't on here) - we found that the microwave just slid across the composite stone counter-top... thinking that something had fallen off, we checked the foot, but it seemed to be as intended. The front right foot(rubber ) was solidly connecting, the back middle foot (rubber) seemed also to be connecting properly. The front left foot (rubber) was barely touching - as was the rear left (metal). The rear right was about 2-3mm from the surface. This meant tha...

I was sceptical at first about buying an inverter microwave but I'm never going back to anything else because this unit is AMAZING!!! I bake cakes in it, cook bacon, boil eggs, heat porridge, cook chicken, cook steaks and stir-fry the list goes on. It was an absolute steal of a price on eBay as a factory second, uses little power, easy to clean and most of all after reading and understanding how inverter technology works it cooks food very evenly. It's never dry or unevenly cooked. I can't believe I could ever go back to a regular microwave again. LG has done an excellent job on the layout, features and warranty of this unit

We bought this microwave 12 months ago as part of a kitchen renovation. The size was right and it matched in well with our oven.

Reading other reviews, there seem to be some concerns about longevity. After a year of using multiple times per day we haven’t had any problems - touch wood!

Things I love:

Big size, sleek design (no buttons on the front), great touch pad controls. Nice solid opening and closing. Easy to clean the inside, we wipe out each day and it takes seconds. Cute tune when it finishes cooking. Seems to cook evenly and quite ...

love the microwave, very satisfied. Have had no problems with it at all. Easy to clean, cook and heats up very well. But how do you turn off the music as very frustrating and annoying

Have a lot of LG products in the household, unfortunately the microwave has not lived up to the hype. It doesn't heat the food after 2 years of medium to low use... Microwaves have been around for a long time for brand name to die after 25 months is what I would expect for a budget no name brand microwave. Been quoted $66 to get it looked at without any repairs with a 15 day backlog.

Some of the auto cook options are way off - could never get decent rice cooked, compared to other microwaves I've owned.

Biggest issue has been with random errors and faults, typically due to a failure between the controls on the door and the unit. Based on this, I could not recommend it and wouldn't buy another one like it.

Obviously this model is faulty but even prior, the unit was unresponsive at best. The "Touch" buttons are a nightmare and should be discontinued. The microwave from the 70s (yes 50 years old) from panasonic is better. Seriously bad equipment. 10 Year warranty? Needed it in 2. Such poor quality.

2 added stars for LG assistance via email. Would rate this 4 stars only as they could not send a replacement out themselves which is reasonable.

Loud explosive sound after owning this microwave for 18 mths. Sent for repair, which took weeks and it never seemed to heat things as quickly as it use to after we got it back. Now at the nearly 3 yr mark it smells like burning plastic and has stopped heating. Given that I’ve always owned LG microwaves this is disappointing to say the least. Certainly won’t be sending it for repair again and am contemplating another brand as a replacement.