LG NeoChef MS4296

Just under a year ago, went looking for a microwave online to replace older one. Thought I'd give this LG one a try as seemed well reviewed. 11 months on, it has just died i.e., made buzzing sounds and just stopped heating. I'm in Brisbane, and suprisingly now have to travel at least an hour up/down the coast for warranty, which is a hassle. I see some other reviews saying it just stops heating after 1-2 years. Got it cheap which is a plus I guess, though I wasn't looking for cheap at the time. It is a case you get what you pay for here. If I could go back I'd gamble on an alternative brand. If looking to buy, do your best to research and best of luck!

Love this product . Very easy to use and the new look is fantastic. Would recommend this for sure . It works without a problem unlike my old one that was stalling

This is my second microwave, same model. First one stopped heating after a year and a half. Returned and wanted to replace with exact same as I like the look and generally it was a good.microwave, while it worked. Thinking that the first was just a once off, second dosent heat after half the time. Must be a common problem with the neochefs. It heats when it wants to. Would not buy another to replace it.

I bought this microwave based on the positive reviews, so thought it was important to share my not so positive experience.

At just outside 2 years old, and conveniently outside out of warranty period, our microwave has rusted on the inside. It started as a small patch and now spread to the complete ring under the turntable where the wheels go. I think it relates to 3 of the wheels being fixed and scratching the base, but I’m no expert.

Very disappointing as this microwave is not one of the cheapest but I was happy to spend the money if it provided good value, unfortunately it hasn’t.

Would definitely not recommend this microwave to anyone. I’ll be going back to my previous brand that lasted 15 years.

@LG, Please explain how this microwave is compliant with AU/NZ electromagnetic regulations. Every time this unit comes on, my 2.4Ghz wireless and Bluetooth communications would completely stop. You never mentioned a feature of RF jamming in your fantastic marketing brochures.

Having tested in a faraday cage, there's clear evidence that this microwave emits a significant amount of radiation mostly through its power cord.

My test showed it peaking at -40 dBm throughout the whole 2.4GHz frequency band. After covering the power cord up in a few f...

Works ok when heating one item but if you want to heat anything after you need to wait minimum 30 mins before it will work again
If a suggested heat time for a food is 8 mins you need to allow 12-15 and test and add more heat time - is never heated through consistently - usually cold in the middle - and then wait 30 mins before putting the next food in to heat … wish I had never bought it. Waste of time - have reverted to using stove top as it is quicker!

This microwave worked well for about 3 months, then it just stopped heating. The light goes on, the turn table spins, but no heat whatsoever. Very disappointing. This seems to be a common problem looking at the reviews.

Horrible microwave ,bought it brand new , paid almost $300 and doesn't even heat up any thing .Horrible service as well from LG , called for help and said you have to take it to our repair shop,$60 microwave from Kmart works better then this overpriced hunk of junk.

Never again I will buy from LG.

Microwave looks great, when it's working its great.

Negatives:
- touch screen stopped working so had it replaced within a year
- in the 2nd year, 3 months out of warranty , an F3 error occurred a couple of times where the whole microwave stopped working , this error was intermittent. We took it in for service, and they couldn't find a manufacturing fault so we were charged $55 for service as they couldn't replicate it. We had a video but they didn't even look at it and told us it didn't matter. They said the screen was dirty ? This occurred a...

I’ve had this microwave for a couple of months now and in the beginning it was great, couldn’t complain but now after using a lot, heating bottles for 2 little kids, food etc it sometimes doesn’t heat at all, so I have to persist and eventually it will heat whatever I’m trying to heat. I luckily still have the packaging so over the weekend I will be taking it back for a refund.

I don’t like that you can only do the timer in 10 second increments, I do miss having a microwave I can put the exact time on and not have to watch it to stop it.

Th...

Purchased this microwave in November 2017 (had it for 3.5 years now). Looks good. The internal design is excellent. Controls are good but can be hard to see. Noise level is low. Comes with a 2 year and 10 year inverter warranty. We use the microwave several times a day so we are not casual users of this product. The unit would intermittently become unresponsive (about maybe 4 times a year) but a power reset would bring it back to life. It has been an excellent microwave although the reminder beep can be a bit annoying. Today it gave a little po...

We recently had to upgrade our fridge because it had died, and we then needed a new microwave because the colors of the appliances no longer matched, apparently. Our new fridge is an LG in Matte Black, so we decided to get the LG Microwave also in Matte Black to match, and it turns out to be a very good microwave.

I'm a simpleton when it comes to cooking, so the thing I love most about it is the quick-start buttons on the front. Put in your leftovers and press the start button for increments of 30 seconds - job done. My wife however likes to u...

Purchased LG Neo Chef MS4296 on 24th November 2020. Extremely disappointed with the sensor cooking. Frozen peas came out burnt, like bullets and jacket potatoes like dried prunes. Not happy at all with this model. Friends say that they only use microwaves for heating up. This one did that well but I use the microwave as it is designed to be used and this one does not measure up. Cleaning is extremely easy and there are some good features.
So unhappy, we purchased another brand and gave this one away!

My wife and I were given an LG microwave oven as a wedding present 20 years ago. Over that time, the microwave worked exceptionally well and never needed to be serviced or repaired. We decided to upgrade to a new microwave for our 20th wedding anniversary and purchased the LG MS960WS. The microwave worked perfectly for 6 weeks and food heated evenly until we noticed that the ovens electrics would operate but the food wouldn’t heat up. The microwave was still under warranty so I contacted the LG help line for advice. The assistant was very h...

We bought this microwave from Harvey Norman to replace our previous one which was heating food unevenly. Even after assurances from HN that this would be better it heats food so unevenly that you have to do it twice or thrice. It seems to heat the plate the food is in more than the food itself. It's not a good appliance at all. The only thing this thing has is the looks and stops at that...