Washing Machines Buying Guide
Our buying guide will explain which type of washing machine would suit you most, how much you can expect to pay for one, and which features are worth looking out for.
Cant be balanced despite many efforts
This machine is only 12 months old and various people including an LG service person has tried to balance it.
I vibrates across the floor and we cant stop it.
Purchased in April 2018.
Discontinued for a reason no doubt
This machine came with a label saying it had a 10 year warranty. It has only lasted 4 years. LG customer service is so poor they offer no assistance at all. Located off shore in Manilla. They pass you from one person to the next and conveniently loose your call if you want to speak to a Manager (who have no authority to help whatsoever). LG should be building machines that last and they should provide economical parts and repairs. They don't do this at all and expect you go buy a new machine. WHATEVER you do DO NOT invest in this company.
Works OK but why does the door stay locked for so long?
When it finished the wash cycle, it plays the (sily) tune, but the door doesn't unlock for around 10 minutes. Just long enough for you to often forget the cycle had finished, so you forget to empty it!
This must be in the programming? LG denied it does this and that was that.
Purchased in February 2013.
These Cycles are Perfect!
This was my second LG WD series purchase. It washes clothes really well... better than most, but I just love the cycle options in this series of front loader washers. In particular, its many relatable cycle options, the fact that you can opt for a pre-rinse, you can set your preferred temperature to most cycles and you can also set the spin intensity, but mostly because it has a separate spin cycle.
I’ve shopped around for years trying to find a front loader with this option and haven’t found many at all. I genuinely cannot live without it, i...t’s very handy at times and it’s quiet and uncomplicated. Yes, it does crawl around a bit on the spin cycle (which needed a decent, but inexpensive rubber matt beneath it) but the pro’s of this little unit far outweighs the matt needed to keep it grounded. I highly recommend this LG unit.
Purchased in May 2019.
Excellent machine , no trouble in nearly 9 years
This model has handled everything from overalls, doonas etc down to very delicate (wash bagged) items for nine years without missing a beat. There are three adults that use it, one of whom also washes four grandchildren's clothes, floor runners and dog jackets. It is used almost every day and hasn't missed a beat except for a clogged filter now and then. It does tend to dance across the surface it's on but I fixed that by mounting heavy plastic tubing around a stainless steel wire and wrapping it round the two rear feet and anchoring to the floor. There is about 50 mils of play and that's fine. My next machine is going to be the same or similar.
Purchased in August 2010 for $799.00.
Great washing machine
Good quality washing machine
•great range of cycles and options
•tub clean program
•inverter direct drive motor
•load detection adjusts wash time and water level
• hot and cold water inlets
•built in water heater
•dirty clothes come out spotless washes very well
Purchased in January 2019.
Still going after 9 years of service.
This machine does a good job at washing and is still going strong after 9 years except for the startup and finish chimes.
The only issue with this machine is that it’s noisy, vibrate the house while on spin cycle and to stop it from walking across the laundry we had to use non-slip stair tread (self adhesive coarse sandpaper) under the feet,
Purchased in January 2010 for $999.00.
Brilliant wouldn’t hesitate buying another.
This is a fantastic washer never misses a beat, it’s on it’s 6th nearly 7th year and still as good as the day we got it. We won’t hesitate in getting another LG washer when we eventually upgrade and I’m expecting to be able still sell this for something especially with the 10 year direct drive warranty.
Bought new in 2014. Does general washes OK and very good with water consumption. And it is very gentle on clothes compared to other machines. But it is quite noisy, and vibrates very badly. Seems to easily go out of balance, particularly with towels etc and we are always relevelling it. Have it sitting on rubber pads now and it’s a bit better. The normal wash takes far too long. There are other wash options, but at the cost of not washing quite as well. It’s good just for day to day clothes, but if you have a tradie in the house, not so good on...cleaning grease/oil etc. Had 2 problems so far. The main pump failed after 3 years - wasn’t an expensive fix but hard to get to. And the door latches break and a regular basis. These are easily replaced and aren’t too expensive. But as with our last front loader, the front latch broke and none could be bought anymore, so hopefully this doesn’t happen with this machine. It’s OK, but would not buy another LG. Would look for another brand.
I purchased this in 2010 and its still going strong
The best washing machine I have ever owned. I am trying to think of one thing I don't like about this washing machine and possibly a little too noisy. In saying that I wouldn't hesitate purchasing the newer model. It gets so much use, and never fails us. Occasionally something will get stuck in the filter but its easy enough to get it out.
Great washing machine
Bought new in late 2009 and its still going strong now in late 2017. Never had a single problem with it. I'm very impressed LG and will be buying another when it finally bites the dust. Due to poor planning on my part It has been outside for the past 5 years in full sun and covered in all sort of crap and it still hasn't missed a beat! The 13 in the model number means its spins at 1300 RPM which seems to work well; the clothes are not very wet when they come out and drying time is short.
Its not perfect of course; as noted elsewhere it doe...
Shakes the house down
Have run out of patience with this thing - have had it for many years, and whilst it washes well, & is economical with water, you can only spin it on low speed lest it walk out the room & down the path. Seriously - it walked across the laundry door & I had to break-in thru the window!! Bizarre. And you cannot even open the washer door to re-distribute the load once it is apparent that it's horrendously out of balance.
A load of towels shakes the whole house.
I can't think of anyway to resolve the problem - LG couldn't advise anything, they just offered to send a serviceman......like he's gonna help me.
Trustful LG as expected
Works good as we are big family and not all wash clothes together due to hygiene and also lot many clothes. Selected this considering everyone washes separate or me and my partner in same wash at most works good and also less power and water consumption than our previous top loader machine.
Doesn't clean as good anymore and we are a retired couple which we do not have heavy soiled clothes.
Have had this machine since 2011 now its doing what everybody else is complaining about...walks across the floor and it doesn't matter what you are washing and also has become very noisy, it seems all this happens straight after extended warranty. I dont thi k anything is built to last over five years.
Great value for money machine.
Clothes always come out smelling clean and dirt-free, even on heavily soiled items. It has a variety of settings for different types of loads, but I usually stick to the 60-min cycle which seems to clean most medium sized loads well. It is relatively quiet - my machine sits inside my bathroom & can't be heard from outside if the door is closed.
Was good, now can't wait to ditch it
Have had this machine for about 5-6 yrs I guess, was good to start with and didn't roam when spinning but now it shakes so much I thought it was moving out yesterday. It is also very loud now which is annoying as we are family of 5 and very sporty so I need to be able to put a load through at night but it keeps the kids awake. Bits of random rubber have started appearing at the end of the load and it's not from the door seal. I think one of my shirts got 'pinched' somehow & I know it wasn't in the door but it is now a rag due to a big tear in t...he right shoulder. I am not sure what to buy next, it has turned me off front loaders but top loaders seem to use so much more water and don't clean as well. Would appreciate any comments/suggestions from people who have gone from FL to TL.
Much more reliable than the previous Bosch
Does everything well, It's quiet, it washes well and it doesn't seem to unduly wear out the washing as tall. It's fairly quiet and love the 30 minute wash option. I wouldn't look at another brand in a hurry. Had this for over 5 years now and it just keeps on going. Our previous machine (Bosch 800 Maxx if I remember rightly) needed a new pump at about the 2-3 year mark and new suspension when we replaced it.
Sometimes get a door not closed error but not if that is our fault or the catch/switch wearing. A little push and it is on it's way. That's the only issue we've ever had and that doesn't happen if we remember to firmly close the door.
This is the best washing machine ever. It is quiet and washes clothes perfect and I love the quick wash feature too. I have had this machine for over 5 years now and it's faultless in every way. I wouldn't hesitate in buying another LG washing machine for sure. Another real good thing about it is the amount of water saved each wash.
Disappointed with life span.
A major part of the machine needed fixing and replacing after only 5 years. The drain pump motor needed replacing and was not covered under warranty. We have only three people in the house, so we didn't have to wash every day. Very disappointed with inconvenience, longevity and cost of $257.
This machine actually stinks
Good for the first year, then it started walking around, was over adjusting the feet all the time. Then purchased the laundry cabinet for it to stand on (having trouble bending down to place clothes in) also thinking this would help the machine from walking around....Big mistake....don't bother. Hence we then took it off the cabinet. Now we are getting foul smells from the machine, so after every wash, we now have to empty the residue of water that doesn't get pumped out. Also, have to pull out soap dispenser between washes as this goes mouldy....Thought we were purchasing quality not crap....after reading all these reviews it's certainly not helping LG.....maybe LG should read them and do something because we have bagged this machine big time to all our friends.
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Questions & Answers
My wd13020d1 front loader won’t stay on. It turns on but then switches off after a few seconds then the PF (power failure) code shows up on display.
I’ve tried all of the recommended resets etc but still doing same thing. Please help!
The clip on the door has lost its spring, so now cant use it. I've managed to fet the door off, but looks like the whole assembly is sealed. Does that mean the machine us junk due to one dodgy spring?
I bought a new clip and spring for our washing machine earlier this year. I just boight ours from one of the online appliance parts.
There are four screws that hold the front and back sections of the door together. Just remove these and you get access to the spring and door clip. Maybe take photos of it coming apart to know how it goes back together.
If you have one of the very early model front loader LGs, those clips are no longer available.
Oh thanks. Ive now got the door off and apart and have ordered a new part. Looks like its the plastc part that broke, allowing the spring to fall out. Handle Part was $19 plus $15 postage.Just hope I can get it back together again! You tube helps. I found the french video more helpful than the english. There is a whole door assembly available for $125 if i cant re-assemble.
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