61 questions from our users
How do you open the cover on the lint catcher?
Cant get hot water to clean the tub. LG not helpful, I think the installers have the inlet hoses connected wrong. HELP!!
Hi we have the LG WTG8532WH machine, the amount of lint on our washing is ridiculous, this is the worst washing machine we have bought, we have cleaned the inlet filters and the lower drain plug filter, which is being done weekly, we do the tub clean monthly but nothing is working, we are still getting lint on our washing, the washing machine has on it filter free symbol, how do clean this washing machine out and stop the lint covering our washing, not a happy LG customer, maybe consumer affairs can help us as the washing machine isn’t performing correctly, NOT HAPPY LG IN YOUR PRODUCT
Looks like alot of people with this 8.5kg model are reporting a lint problem. I guess it is not scrud (which is caused by soap powder build up with cold washes). Scrud can get on clothes. I always warm wash to prevent scrud. If it is lint then I guess if the machine is not working in this dept. Only way is to wash lint type items together e.g. towels and other items separately. I have had a terrible run with several LG WTG7532W (7.5kg). No lint problem but repeat DE faults on lid caused by either the magnets or hinges. No help at all from LG. call centre.. They do not care about their customers or faulty products at all.
Bought the machine in April 2016. Lint! Lint! On everything. Lint filter no don't one. Wash the clothes then go outside with a lint brush before bringing the clothes inside. Where does all the lint come from? Previous loads. As for service in Canberra act. One company only. One other Company want service call fee over the phone when you book. The other is sooooo busy can't service for at least another week. As for the LG Care centre, don't think the staff are in Australia. For future reference don't buy it unless it has a lint filter. LG products are good. Question - why no lint filter in this model?
I have issue with this model become Error P E
I have an LG inverter top loader 6.5kg a few years ago. Does this machine have a lint filter. Cant find any evidence . Thank you.
Hi Kristine, yes it does. Should be on the barrel on the inside on the side somewhere. Don’t know how to explain it sorry. But that where mine is. You have to like pop it open.
no lint filter, hence I posted about dirty washing, impossible to get clean sheets, the lint sticks to the sheets and gets in the creasers, the sheets come out dirtier than when you put them in. Of course you can do a drum clean of two, which uses up 3+ hours of electricity, not good for reducing our carbon foot print. I asked about the lint filter at the time or purchase and was told the machine doesn't need it as it washes all the lint away, which is absolutely not true.
How to clean this washing machine?
Is there any lint filter??
We have been generally happy with our machine, except for the erratic timer. It seems to reset the amount of time to go without any human input. We can check the time to run and it may be, for example a few minutes, when we go back five minutes or so later, it has changed to 20miutes or more to run. It has always done this but at first only occasionally, now it is with almost every wash. Any suggestions?
Ooh,no sorry. The only thing I can think of maybe its adding time according to the load? You may have to contact LG. I have always found them to be really helpful.
How do you replace a outlet hose, it seems to be inside the machine??
How do I set a favourite cycle ? I've looked through the manual and lots of online sources. We have the thinq app but favourite won't open...
I have a LG WTG7532W washing machine. How do I activate the Air Spin function? The machine will only let me select Low High or Ultra.
Hi, I think it depends on what wash setting you have it on,it doesnt work with all of them. I know to use it by itself you just press the spin button until it gets to the one you want and then press start... I know you cant use it on delicates or quick wash,the others Im not sure,will have a look at mine later and let you know!
I have an LG T8582/EAP (8.5 kg)
I have cleaned filters in machine and the filters on the back water hoses are completely clean.
I get scum on my sheets and clothes frequently and have never had this problem with other brands in the past.
I have never had a problem like that with either of our LG machines. Could it be fabric softener? I was getting a bit of build up in my front loader (Electrolux) and I have just switched to using vinegar instead and its fixed the problem,,it works just as well,its far cheaper and it cleans the machine as well! I know if you wash in cold water the fabric softener goes thick and gunky, especially in a front loader. Otherwise it could be too much detergent? Have you tried a tub clean?
I stopped using fabric softener ages ago,The scud on clothes started happening not long after I bought the machine
Where is the lint compartment
Can dial washing machines still be bought as I don't want an automatic
Excessive lint on clothes. I use the double rinse but still lint remains. A lot of excessive water use if a triple rinse is required. Is there a solution or a reason why this is happening?
The soft close lid is no longer a soft close what is the problem.
Is it easy to remove the lid of this machine for cleaning? If so, how do you do it.
I have not attempted to remove the lid for cleaning. I use a soft cloth to run along the hinged area which is a difficult area to clean. I had the message again today when washing that the lid wasn't closing properly however my usual clean fixed it up.
what cycle does the sprayer come on while the machine is washing.
Hi. I bought the 7.5kg top loader but am having an issue with adding detergent. Whenever I add liquid detergent, it just leaks onto the clothes. I feel like I am missing a part for the detergent section. Can anyone confirm?
Same here. It seems that is the way it works. A bit stays up in the tray and when the machine is started the water washes the rest in. I suspect you can just add it directly. The softener is a different story. It comes in at a point in the cycle.
My washing machine is leaking while going through a wash cycle, is there an over flow drain in them?
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