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Part of Liberty Financial 3.8 
Liberty Financial Personal Loans

Liberty Financial Personal Loans

 Verifiedliberty.com.au
Liberty Financial Personal Loans
3.9

13 reviews

Positive vs Negative
70%30%
Loan TypeFixed Rate
Average Loan Term5.5 years
Transparency ?
3.8
Customer Service
4.0
Application Process
4.5
Timeliness ?
4.0
Lisa N
Lisa NVIC
  Personal Loans

Thank you Jack! – A massive thank you to Jack from Liberty for going above and beyond and providing a fantastic experience. Timely communication with our application, respectful and professional every step of the way. We have always used Liberty and have always had positive experiences. Thank you Jack and the team at Liberty. Show details ·  1

Trent B.
Trent B.TAS
  Personal Loans

Loan Experience – Liberty was a pleasure to deal with, Nothing was a stress for them. Maddi was very prompt in everything and even better seemed like she was genuinely happy to deal with people. It was great to not to talk to a robot as you do with a lot of the big banks. Thanks again Maddi for the ease of progress of this. Show details ·  1

nathan l.
nathan l.
  Personal Loans

Great experience getting finance – I dealt with Lauren O'Neil at liberty who was just amazing, so patient and extremely helpful, the whole process was stress free and comfortable. Would highly recommend liberty, and especially recommend Lauren O'Neil to work with for a great financial lending experience. 12 out of 10 Show details ·  1

Toni G.
Toni G.
  Personal Loans

No funds forthcoming and none existent customer service – Extremely disappointed- cant believe how bad the customer service is - I was approved and I accepted my loan but I am still waiting on the funds - repeated emails - phone calls and portals not working when i finally speak with a human nothing eventuates: will be taking this to the financial ombudsman - warning the whole process seems stress free at the beginning but that is not the case - be warned! Show details

Liberty Financial
Liberty Financial    

Hi Toni, Thank you for your feedback. Can you… Read more

Kristy
Kristy
  Personal Loans

Amazing customer service – Mackenzie was fantastic! She communicated with us throughout the entire process and got our loan processed as quickly as possible. Show details ·  1

SJS
SJSWA3 posts
  Personal Loans

Awesome service, easy process – Third loan with Liberty. Always an easy and quick process. Just recently helped by MacKenzie​​​​ Morrissett who assisted when some documents wouldn’t upload. The interest rates are half of what the big banks quoted so I wouldn’t bother going anywhere else. Show details ·  1

Niva
NivaVIC
  Personal Loans

Zac was very Helpful – Zac was very helpful and followed things up for us so quickly. Thank you for your excellent customer service. Show reply

Andrew
AndrewWA2 posts
  Personal Loans

Rip off!! Disgusting!! – WARNING!! If you are thinking to borrow from this lender I suggest don’t do it! They will rip you off a billion times. As long as you can pay on time it will never end. If you want to to get out and ask for a payout quote triple of your total balance will be charge on you. Really disappointed! Show details

Liberty Financial
Liberty Financial    

Hi Andrew, Thanks for reaching out and sharing… Read more (+2 replies)

Very sad
Very sadVictoria2 posts
  Personal Loans

Awful – I finally got my discharge mortgage title transferred after 2 months and a week and $468.00 later!! They told me it will only take 20 days and i need to pay my loan of first?( I finished paying my loan of 3 years ago with them!!) The lady I'm currently going through at Commonwealth Bank couldn't believe what was happening !!!Please, please,… Read more

please do not go through this Liberty Financial, they are liars and very extremely unprofessional!!! you will definitely regret it!!

Liberty Financial
Liberty Financial    

Hi Very Sad, Thanks for taking the time to… Read more (+1 reply)

Michelle J.
Michelle J.VIC5 posts
  Personal Loans

Quick and Easy thank you!!! – Fast and quick approval, special thank you to Brett for the quick approval and no hassle process. I have had several loans with my current bank and always paid them out early but they declined me when I applied recently with no justification for the decline. Liberty were able to match my banks interest rate and with less fees. Many thanks Show details ·  1

Carla
Carla3 posts
  Personal Loans

Thank you so much Liberty! – I am so impressed with Liberty Finance and so thankful. Your application process is easy and stress free. Thank you for being approachable and for your very friendly efficient team. Show details ·  1

Michelle
Michelle5 posts
  Personal Loans

Shocking company to deal with – Called this company so many times today. Spoke to different ones, who kept transferring me, in between being on hold, hung up on. Told to press all these different options, also told something different each time. A new customer who is now going elsewhere. Absolutely HOPELESS

Liberty Financial
Liberty Financial    

Hi Michelle, Thanks for taking the time to… Read more

daveaustralia01
daveaustralia01SA3 posts
  Personal Loans
Customer Service
Application Process
Timeliness

High rate but exceptional service – Went with them cos had heard good comments from friends who dealt with them previously. Application was easy, the follow up good and settled within 4 days. Rate was high but expected that as my credit score was lower than national average. However in saying that hsr, the big4 banks want 13% so for a few extra percent, I’m carefree on the flight… Read more ·  1

extra especially when my now former credit card wants 39%. But service from Broker Brett was exemplary. Applied Tuesday, money in account by Friday night. What more do you want.

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