Life Changing Beds
26 reviews
Notice to Reviewers: Please note that as of January 2019, Sleep Doctor Hawthorn has recently rebranded to become Life Changing Beds.
We purchased a roto bed from this company, the service ,advise and the delivery staff are excellent. The bed has helped me so much and I only had for 3 days. Andrew the business owner is a lovely guy , very helpful all the way from start to finish Show details
The best bed/mattress we have ever slept in! Andrew and Ryan were so helpful and kind when we were choosing our new bed. My wife and i wanted to invest in a really good bed for ourselves. The showroom in has so many different options to tryout, the mattress technology they have is incredible and we went for the ensemble base. BUT we could also… Read more
customise it as well. This is the new Darling range i believe, we were able to source a custom fabric from Domain Textiles but Andrew and Ryan handled all the logistics of the fabric from wholesale to bed maker.
As you can see in the photos, we elected for the 3 draw combination for extra storage. The delivery was super easy and even though we live in a 2 bedroom apartment, you can see that the size of the king bed is not intrusive to the room at all. The whole bed comes in 3 sections that is so simple to put together.
Sleep and personalisation is really important to us so we knew that life changing beds was the only option for us. We didn't want to shop around and nothing compares to them once you consider the mattress technology, base options, customisations, prices and customer service!
Thanks Andrew and Ryan!
Fantastic service from all from sales to service will recommend to anyone looking for a new bed Show details
Andrew was amazing and talked me through all of his mattress's. I chose the Seville mattress and super comfy and I sleep all thru the night. Andrew is very knowledgeable and knows his mattress's. Highly recommend his business looking for comfortable mattress's. Show details
Thankyou Andrew for your wonderful service about what bed we needed Thank the boys who delivered the bed and put it together The mattress is just right All the best Chris Show details
Follow-up · Thankyou Andrew and your staff for caring about the needs of your customers Returning the bed and receiveing credit at a emotional time for our family is so appreciated Chris brownbill
A year on and Life Changing Beds has certainly changed our lives. This company treat customers as individuals taking into account their personal well being, and will point you in the right direction. So many beds to try but rest assured you will know which one is the right one as soon as you lie on it. Having a daughter in Sydney with hubby in the… Read more
Defence Force with 3 boys under five (including identical twins) we often go to give her a break and help in the small way as both disabled. We stay 4 to 7 days and have to fly up which is painful for me, but can never wait to get home to crawl into out Life Changing Bed. Ahhhh…the bliss, some sleep, it’s the highlight of coming home going to bed! Thanks to Andrew for his ever personal and over the top customer service. Nothing is too much for this company. You are treated like royalty and when disabled he makes you feel like a VIP. Joghly recommend.
I couldn’t recommend Life Changing Beds highly enough! The showroom is simply stunning, the diverse range on display is second to none. What truly sets Life Changing Beds apart is their outstanding customer service. Every staff member I dealt with was knowledgeable, attentive, and genuinely passionate about helping me find the perfect bed. They… Read more
took the time to understand my needs, explained the differences between each option in detail, and made sure I felt confident in my choice. Their patience, professionalism, and warmth made the whole experience effortless and enjoyable.
If you’re in the market for a bed, Life Changing Beds is the gold standard, absolutely couldn’t fault their service in any way.
Andrew is very helpful and friendly during the whole purchase process. The after sales service is also great. His experience and knowledge about mattresses and bed frame helps a lot. He can even do pressure mapping to ensure good pressure management and sleeping comfort. Highly recommended! Show details
LIFE CHANGING BEDS ARE DANGEROUS I nearly died due to the fall. I decided to remove label from. underneath the bed. It had life changing beds underneath life changing beds label was ICARE label MEDICAL GROUP ICARE homecare BEDS BPNS- A46751 IC333 date on label 26/12/2022 ICARE When you buy a bad you expect the manufacture name, not another… Read more
company’s brand. ICARE BEDS. life changing beds 624 Burwood Road, Hawthorn East VIC 3123 (03) 9041 4765 sales@lifechangingbeds.com.au
I contacted life changing beds for response. They said.
Life Changing Beds is a licensed distributor of iCare Medical Group products, including the adjustable bed you received. As part of our distributor agreement, we are responsible for customer service, warranty, and support for iCare product purchased through us not iCare. The Life Changing Beds label is placed on the equipment to help avoid confusion – particularly in urgent situations. If an issue arises, such as a fault, this ensures carers and clients contact us directly, rather than iCare, who would ultimately refer them back to us.
I paid $13,000 18 months ago for electric Bed when you press to go down at the same time the bed goes down on angle without pressing the angle button. you have to take the bed to the bottom to cancel and start again. $16,000 Bed & modifications. Andrew said it needs service it squeezes. I paid for the service. there is problem with Bed frame.
The first footboard and handrail measured 4 inches to long he sent it back to the manufacturer. The second one 2 inches thick could not grip that went back. Then He put metal handrail in the middle of the bed should have been the full length. The third headboard 2 inch thick. I cancelled headboard and informed him to send it back.
Life Changing Beds does exactly what it advertises! The team here works incredibly hard to make sure that each customer’s specific needs and requirements are met. “Rest” assured you will be looked after by Andrew, Ryan and the rest of the amazing team for whatever you need to have the best night’s sleep ever. For myself in particular, the Natural… Read more
Soy Seville mattress is the best mattress I’ve ever slept on. As someone who has always struggled to get a good night’s sleep, this mattress has solved this problem! I would highly recommend to all.
I recently purchased a Medisleep bed & adjustable base from Life Changing Beds, and I couldn’t be more pleased with both the product and the overall experience. From the very beginning, the customer service was exceptional. Ryan was incredibly kind, patient, and attentive. He took the time to thoroughly understand my specific health concerns and… Read more
carefully explained the different types of beds available, helping me choose the one best suited to my needs.
The delivery team was also highly professional and courteous. They arrived on time, handled everything with care, and ensured the bed was set up perfectly before leaving.
As for the bed itself—it's been truly life-changing. It has significantly improved the quality of my sleep, and I wake up feeling more rested and comfortable than I have in years. The therapeutic features are exactly what I needed to support my health and well-being.
I highly recommend LCB to anyone considering a therapeutic bed. The combination of outstanding service and a high-quality product makes them a standout choice.
Truly Life-Changing experience! Thank You Andrew and Team! We recently purchased a mattress from Life Changing beds for our son who is currently undergoing medical treatment due to a serious illness and spends most of his time in bed. From the very beginning, Andrew and his incredible team went above and beyond to provide us with personalised… Read more
advice tailored specifically for our son’s unique needs. Their care, compassion and knowledge made a world of difference during what has been a very difficult time for our family. The mattress itself has been nothing short of Life - Changing. Our son is finally getting the restful , pain-free sleep he needs. He no longer wakes up with body aches, and it’s made a noticeable improvement to his comfort and wellbeing. The delivery team was also outstanding , they were punctual, professional and friendly . They carefully removed the old mattress and replaced it with the new one, making the whole process seamless and stress-free. Nothing was too much trouble and their kindness really stood out. Thank you again Andrew and everyone at Life Changing Beds. Your support and dedication have made a meaningful difference in our lives. We’re so grateful and would wholeheartedly recommend your beds and service to anyone, especially for those with specific health needs
By far the most pleasant experience I have ever had when choosing the right bed for our home. Andrew and staff couldn’t do enough for us, they went well and truly out of their way to make sure that we had made the right decision. I highly recommend Life Changing Beds as being a store that is out there helping those of us who are struggling and incapacitated. Andrew thanks for all you did for us. Show details
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Andrew and his team were a delight to deal with...showed incredible patience with our project and went beyond the call of duty to assist in any manner they could...we cannot fault their product or service Show details
Great company to deal with – Great service! Patient and helpful advice from Ryan in the showroom. Professional and thorough installation by David and Jamison. Bed is great!
The best !!! – Myself and my wife have very unique health issues and we also needed our bed delivered to the Gold Coast whilst we were traveling there. To say that Andrew and his team were amazing is an understatement So understanding and very communicative during the process. Thank you Andrew ‘Life Changing Beds’ We love our: King Size Sunset Bed with adjustable bed bases and Natural Soy Madrid Mattresses
What bed is best? – Andrew spent time with us to ensure we got the bed that was the right one for us. Once the order was placed, it was a fairly quick turn around. Our old bed removed. The guys who delivered the bed were polite, kind and willing to share information about the bed, setting it all up for us and showing us how to use it. Mind you I've forgotten some of… Read more
that, and need a refresher course I think. We purchased the Long single Medisleep MK4 - Royston Base and mattress. It is so comfortable. We are so happy and delighted we went to Life Changing Beds. They have so many beds to try, that will cater for all health problems. Give them a go, you won't regret it.
Always is an absolute pleasure – I’m really in state of shock right now as I normally don’t bother with writing reviews but when it comes to Life Changing Beds and everybody that works for them and with them words just don’t do it justice I mean the company itself it’s just amazing go out their way to literally please other people all day every day day and day out. What more… Read more
could you want and they do it with the biggest smile going. I ring up Andrew with a bad neck what Pillows have you got and need I say more with that ANDREW and team have me sleeping on a cloud again absolutely love this Company the morals. It has very rare exactly what Australian needs.
Thankyou Life Changing Beds ! – I purchased for my 80 year old mum, a Single King size Dormirse 27cm mattress and Royston Hi-Lo adjustable base, in addition to some of the accessories like bed head, pillow, mattress protector, etc. from Life Changing Beds. Andrew looked after my mum very well and really understood what my mum needed, so Andew was able to show her all the options… Read more
that suited her whilst we were in the showroom. My mum really liked the products Andrew had available and was made very comfortable throughout the whole process of choosing the best option to suit her needs. We did visit 3 other companies to try their products, but the quality and service was not comparable with what Andrew had available and was able to deliver. The whole delivery and handover process was very professional, and the delivery team ensured my mum was comfortable with how everything worked properly. Overall, Andrew and his team run a very professional and caring business and my mum, and I were very satisfied and made very comfortable throughout the whole process. My mum and I would recommend anyone to go see Andrew and his team.
We finally found our perfect bed!! – Incredibly happy and thankful to Andrew and his team at life changing beds in the Hawthorn location. I would like to give five star review to a very professional organisation who was able to provide the latest technology in helping us to find the mattress as Well as the electric bed that we have been looking for for so long. We have been looking… Read more
for more than four months trying to find The bed that would suit our needs as I live with fibromyalgia and my husband lives with chronic back pain and osteoarthritis. We were able to do The pressure mapping at life changing beds and they helped us to provide a bed that now offers total pain relief while we are in bed. I cannot thank you enough for the time you have spent with us and the patience that you offered , I’m sure anyone who lives with pain should try this company. Thank you from the Nguyen family. We are so lucky to have met you and your team.
Once again a perfect result – Thank you Andrew and all the team, my third bed with Life Changing Beds and even this one ended up to be custom made. Nothing was too much trouble even when that queen base just wouldn’t go up the stairs in my new home. They tried and tried but just by inches. Not a problem, you just had a split base made and weeks later I am sleeping in my… Read more
beautiful new bed. My visitors have come to see my new home and have commented on the height of the bed(just perfect, not too high) but that was all discussed in my appointment. I got exactly everything I wanted we discussed all options. The new bed is as was my last bed beautiful, so so comfortable even my Apple Watch tells me I am sleeping much better! It’s like sleeping on a cloud, nothing aches in the morning. I love it. On the day Jameson and David made sure I was happy with the positioning of the bed and they even rang a week later to make sure everything was perfect. Nice to have people in my home on a wet rainy day that were very careful of walls and carpet. Many thanks Andrew, I do recommend all my friends to Life Changing Beds.
Absolute bliss – Thank you, I just received my bed from life changing beds today 10/11/2020 Andrew and Peter were amazing, not only did they dismantle and move my old bed for me, Andrew even swept the dust from under the bed. Im a paraplegic 30 +years now an sadly got diagnosed with a rare cancer Feb this year, after a 13+ hour operation sadly still have cancer… Read more
and having chemotherapy treatments every week. The fatigue this has caused me to transfer is much harder and now sleeping a lot more, as a paraplegic can be prone to pressure areas and more so now with cancer. My new bed is height adjustable so transfers are much easier and safer, the mattress helps relieve pressure areas and a much better sleep with this new mattress. The whole bed together looks amazing. I couldn’t be happier, after having a sleep on it for the first time it has been amazing, the team also threw in some much needed linen as my old bed was a queen size :) thanks all at life changing beds ❤️ I recommend them to anyone needing a new bed from start to finish, has been more than I imagined. Www.brendanmystory.com
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Great service and product at Life Changing Beds, Hawthorn – Great service from Di when I rang to enquire if they were open during the lockdown’. Greeted by Frank who answered all my questions and took me through the range of beds and mattresses suitable for my condition. Delivered by Andrew and David. Bed set up efficiently after arriving at the agreed time and use of remote well explained. It’s now a delight to go to bed and sleep well. What’s even better I wake up feeling great. Show details
Amazing products and service! – Frank and Andrew were extremely helpful in the process of choosing the right bed for my grandmother. They were super accommodating, patient and were able to explain the features and benefits in great detail which made us feel very comfortable with our purchase. I cannot commend Frank and Andrew enough for their impeccable service and will most… Read more
definitely only be purchasing beds from them in the future.
Highly recommended - my grandmother and I thank you very much, you guys are outstanding!!
Amazing people & products excellent combination :) – Purchasing was easy at sleepdoctor in hawthorn and service was great. Our mattress buying experience was easy, we met Andrew & Antionette and they quickly determined what type we needed. Delivery ended up being earlier and my time frame was accommodated. The mattress is the EcoSleep and somehow It's a soft/firm feel but feels silky every time… Read more
we get into bed. First night was an adjustment for the back with new pillows but so far so good!
I'm a light sleeper, there's no disturbance its awesome! Just slept at a hotel and can’t wait to get back to our bed..thought we would tell you all.. Glad we got the King Size. :)
Excellent customer commitment – My aged mother purchased a few months ago, a hospital style King Single bed and mattress for her room in an Aged Care hostel. We encountered two problems both which were resolved by Andrew and his team at Sleepdoctor in Hawthorn. Andrew agreed to replace her bed base ( wrong model was ordered due to incorrect advice from Head nurse) at no extra… Read more
cost AND also replaced and also upgraded her mattress which was not giving her enough edge support.
She is now sleeping more comfortably and securely on her new mattress.
Andrew stated from the very beginning that he and his business are very much customer focussed.
This truly is the case, based on my recent experiences.
To find a business today which listens and responds to its customers concerns is refreshing.
A truly satisfied customer,
Gloria Bower
Mitcham, Victoria
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