Little Real Estate

Little Real Estate looked after my rental in Northcote for 10 years, really great service. Then in September they transitioned my rental to Nelson Alexander. The service dropped immediately. I had to request a photocopy of my rental keys 3x, then didn't get the full set. Just got a lame excuse. Now I have found out that they didn't pay the… Read more

September instalment of Rates for Darebin Council?? Or inform the Nelson Alexander that these were due. WTH so I have to pay a penalty because they were too busy. Thanks for nothing Little by name.

The treatment by this real estate is nothing short of disgusting, they have stolen 2 weeks rent from me after I hand in keys and finished the lease and they are also trying to get their hands on my bond. The house was always kept clean but would complain about a little dust on a fan blade , I will never recommend them to anyone, there is so much more I could say that they have done , they are criminals should not be allowed to be in business

I had the most harrowing experience with these guys and wish I had read their reviews earlier. LRE has many franchises and some are good which confused me, but Forest Lake is really bad experience. 1.Inefficient Prop managers leading to bad service. There was a roof leak and I got a quote of almost $10000. I asked PM to re-check multiple times but… Read more

she was firm. Then I contacted the BDM who realised it a was quote for a different property. Finally it was a small repair of $350. Just imagine if I would have agreed on the $10000 repair on someone else's roof. 2.Another inefficient and novice mistake to ask tenant to vacate in NOvember. I had asked to extend for 6 months as Christmas time is lean season. But again PM insisted it wont be a problem, resulting in ultimately getting a tenant at rent much lower than market rent. On top of that, there was one prospective tenant who verbally accepted but didn't pay bond and PM didn't follow up and then later they withdrew, resulting in another 2 weeks of rent loss for me. 3.I sacked the agency after only 3 months and during this time a number of maintenance request was raised and every time PM came back with only 1 quote which was expensive and wont look for other trades. Then pressurise me to accept saying its emergency or safety issue, etc. I suspect the agency gets kickback from the trade's expensive quotes and hence does not want to look for other options. 4.Another thing is ever changing PMs. In 3 months I had 2 PMs and 2 temporary PMs filling in. Every time I had to explain each PM for the ongoing issues and repairs required and in 3 months I have over 100 emails exchanged with them. So this agency was not only costing me lot of money but my time as well! This is a delayed review and I have been with the new PM agency for 6 months now and during this time not a single issue has occurred. I hope LRE Forest Lake change their working style and till then I would suggest new or existing clients to stay away from them!

Little Real Estate - Carlton – It's so rare these days as a tenant to have a good agent, we recently vacated our apartment and we were there for 2 years with the same property manager the entire tenancy. If any issues arose they were prompt to get someone out to repair/rectify, if we had any questions they always communicated within 48 hours, they have a great FB Messenger… Read more

chat bot where you can self serve with a lot of questions such as rental payments.

The smoke alarms were regularly checked as well and an annual electricity safety check. Inspections were done on time and when I had a critical (and contagious) infection they were very understanding in post-poning my inspection until I was well again ensuring both my mental and physical well being was okay, and their agent was safe. Which shows they must also be a good workplace because I would not be suprised if a real estate forced their employees to be at risk just to tick a box.

Honestly have nothing to fault with Little RE as a tenant and would rent through them again.

Amazing Real Estate – LRE has been nothing but Amazing to us during the 7+ years being looked after by them. Always fast responses, never had any issues and they have always followed up with us for any concerns. We are very grateful

Rental excellence – My son and I have rented a property through Little Real Estate and we have found that their property managers are very friendly, welcoming and easy you talk you. We are now looking at renting another property and our interactions with Little Real Estate representatives have been nothing short of exemplary. I would highly recommend them if you are looking to rent a property.

Unprofessional and incompetent – Andrew McCalman from the Hawthorn office, is the most unprofessional, unethical, misogynistic and incompetent real estate agent I have come across. From arranging last minute inspections that contravene the legal notice periods required for renters, to leaving the property in a different state to which it was handed over in, to even attempting to… Read more

bully renters, Andrew is the type of agent which give real estate agents a bad name, and should be avoided when looking to buy or sell a property.

Bunch of butt hats – I should have read this product review page before attempting to do business with the hats of butt! They led me on for a week making me think my offer to pay 6 months rent in advance would get me approved for a flat i really wanted . I almost gave these idiots $13,000 but then I saw the reviews and I'm lucky I didn't lose all that money. If the… Read more

rude A-hole at Mt Waverley office had have bothered reading my email offering all this money he'd have probably bought a new BMW with it.. Long story short they gave the rental to someone else but failed to tell me so failed to get my money ... Haha

You're a landlord and need to be taken care of – Very disappointed that the bulk of the property management is either part time of just starting out. This means that there is a huge lack of experience and worse, a huge gap in customer care. We have left Little after many years of being asked by the supervisor to be patient with the 'new starts'. But when we a case was allowed to go to VCAT after… Read more

we did our best as landlord and we were penalized for nearly $800 that was it for us. Little explanation, I had to request a manager's call, it all gets too hard and no support I'm afraid. Do not recommend when your life's savings are invested in a property and need good management. We use Holland Price now and they are just awesome.

Do NOT use Little Real Estate! – Absolutely the worst managing agent (for a rental property) I’ve ever used. Eventually we actually caught the agent out having lied about services they'd provided, but hadn’t delivered. Despite showing evidence, they, and their management went on ‘business as usual’, and not even an apology, which speaks volumes towards their toxic culture and poor service. Do not use little real estate. You will pay for it!

SHAME ON YOU! – Photos taken of a rental were when it was new which was probably over 10 years ago. The photos were also produced using lenses that grossly exaggerated inside and outdoor spaces. (A typical misrepresentation by RE.) Worse, the rental could only be described as extremely filthy, grossly untidy, and junk lay everywhere. The condition of what lay… Read more

beneath all of it one would never know, but it was certainly entirely opposite of what Little Real Estate depicted in their ad. SHAME ON YOU LITTLE REAL ESTATE. Shame on you for willfully misrepresenting the property and shame on you for wasting peoples time.

Renter Beware – Absolute worst property managers in my 40 years of renting. Waited over 5 months for routine repairs and 90 days for urgent repair on a door that would not lock. Didn’t do inspection for first 2 years which was okay for me but what was the owner paying them for? Complained about the old crusty blinds I don’t know how many times that kept… Read more

breaking. When I broke lease is when the trouble started. I had advertised, held inspection and got multiple applications on the property to take over the rest of the lease (6 months). They wouldn’t accept that as wanted to be greedy and advertised it for an extra $40pw (second raise in 5 months). Then slogged me for marketing fees. In exit report told me the lawn needed mowing which it did not. Shrub needed cutting back to what it was when I moved in (of course a plant is going to be bigger 3.5 years later). Sent me a photo of a thread in crummy carpets that actually need replacing through the whole property that I needed to fix. Sent me a photo of the griller with a piece of food or something in it. Luckily I had taken photos and videos of everything and there was absolutely nothing in the griller so that was a set up. Told me I had to patch up marks on the walls and paint matching the paint throughout the whole place. I did nothing to the walls. The entry report photos clearly showed light and dark patches on walls and on entry report I had written “marks” against every wall in every room. The whole place needs a full paint job. When I moved in the place was dirty and a whole list of things that were left broken by previous tenants. They also broke the law with a smoke alarm not connected and sat on kitchen bench and I chased them three times and it took over 3 weeks to get it fixed. I lodged bond refund online giving them the break lease fee and one week’s rent that was owing. I received an email saying they were disputing the bond and that I had to pay the break lease fee and rent ASAP and not come out of bond which I did. It was only 3 weeks later when on phone to Residential Tenancies that I found out they also took the bond money so in actual fact they got paid twice and stole my bond money. Ended up going to conciliation conference. Interestingly they had dropped everything including painting and at the end of the day monetary wise, the dispute was $5. Yes that’s right……… five dollars. What a complete and utter waste of everyone’s time. Anyway they had to refund me money and they didn’t get the $5 from the remaining bond!. I am not the first person apparently according to different reviews that they have stolen bond. Please if you end up renting from these crooks keep all your emails and all your records and take photos of everything as you never know when you might need them. If they try to dispute your bond then fight them because they will try their hardest to get whatever they can out of you. I would never rent again from them even if they were the last real estate agent on earth. Horrible horrible experience. I had 8 property managers in 3 years. Apparently they keep leaving. If they treat their staff the same way they treat their tenants then no wonder.

Better to be safe than sorry – My experience with Little real estate Carlton is based on truth and I suffered a lot. My buying experience with [Name Removed] is full of lies, I had the unfortunate experience of dealing with [Name Removed] from Little Real estate Carlton and it was a nightmare from start to finish. They portrayed themselves as trustworthy and professional, but… Read more

it quickly became evident that they were anything but.

[Name Removed] lied about conducting safety checks, assuring me that the property was compliant during final inspection. However, after purchasing the property, I discovered numerous safety issues that had been overlooked or intentionally ignored. It's appalling that they would misrepresent the condition of the property just to make a sale. [Name Removed] was managing this property, and she didn't manage the tenants well. House was uncleaned and not managed properly.

Their dishonesty and lack of integrity are truly disappointing. Selling a non-compliant property is not only unethical but also puts buyers at risk. It's clear that their priority was their commission rather than the well-being of their clients. I have lodged a consumer affair and VCAT complaint. I will also talk to REIV and discuss about my complaint there too.

I strongly advise anyone considering working with [Name Removed], [Name Removed] or Little real estate to proceed with extreme caution. Don't be fooled by their smooth talk and promises; they cannot be trusted. Save yourself the headache and find a reputable agent who values honesty and professionalism.

Worst Brisbane Real Estate Experience Ever – Do not engage with this Real Estate. Recently, advertising in Brisbane a property of offers of $410,000 then price was driven up to $530,000. Not transparent. Manipulation. Do not Engage. April 30th, 2024. Worst Real Estate Experience We've Ever Had. Don't Be Fooled.

Totally dissatisfied – So disappointed with the management of my rental property. After pleading with the agent for the tenants to maintain the garden - a discussion that has gone on for more than two years, without warning I was charged $1,400 for this gardening expense without clearance or warning.

Terrible! – I had the worst experience with Little Real Estate as a tenant while they were the property managers on my rental. 5 months to fix a MAJOR shower leak into a bedroom, 15 months with perimeter fence rotted and falling down (still not fixed when I vacated), mouldy carpet that was 24 years old! All the while my rent increased by 68% during my… Read more

tenancy and I was treated appallingly when I'd finally had enough and broke lease. They then used a single photo they had me take on an iphone as their advertising campaign! I do not recommend them in any capacity.

Communication from property manager lacking – Communication and follow up from property manager is non existent. For Three months I have been trying to get things fixed for my tenants based on the last inspection and I can’t get any action from the property manager.

One star is generous – I've rented for 15 years and this company is hands down the worst I've ever encountered. They will not answer your calls or your emails, they will make mistake after mistake, they will fail to provide basic necessities, promise to rectify these egregious oversights, and then just never do it. You will have to nag them relentlessly in order to get… Read more

anything done. I would never recommend them to anyone. Completely incompetent and totally unprofessional. Not all, but many of these people are awful at their jobs and have no business being in rental management. Avoid at all costs.

LITTLE REAL ESTATE STEAL YOUR BOND – After putting my rent up by $150 I decided not to stay as I could not afford 550 a week. I contacted the little and a date was agreed for me to vacate. My sister an I spent 3 hours cleaning a room which was not even a proper unit only to be told that it was not clean enough and took some o f my bond. It became too stressful and from what I… Read more

have read here no one should rent or buy from them, I only wish I read these reviews prior to moving in!

Honestley I want give -1 rating – Not a single positive comment i have to say about them. I am very patient person and hardley get upset with anyone. We dont get respond for our emails no management respond to our concerns and specifally hoppers crossing point cook branch are shocking. Please people save your time, money and energy and go somewhere better. God bless all.

Never rent through these people – The only people who know what they are doing are the reception people. The amount of phone calls I made is disgusting. Poor communication. The property mangers are joke to the real estate. Through renting off them, they did not repair one thing. When we decided to leave they were horrible to deal with. They tried to take most of our bond through… Read more

damages that were there already there. Thank god we had kept documents to show that they were lying. These people were horrible to us while moving. They did not tell us about the open house. They showed up with 20 people on a random day. The poor guy who was there to show these people the house had no idea that I was not told. This place does not deserve to be in business. I lived at 7 perkins avenue during this time. I would like to mention I broke the lease and they had no record that we had even resigned the lease again. Very unprofessional and incompetent.

Worst “real estate” – I have tried to get in contact with different agencies of this real estate by emails and phone calls not one has ever got back to me, if you’re thinking of going with them and getting updates, do yourself a favour and go with someone else. I have ended up going with Ray White and they were completely different, I receive continues updates and help… Read more

immediately from them in regards to my property now. It is definitely an extra stress that is not needed when trying to manage your property or looking for a future one.

Only if the last agent on earth - and then I’ll just take my property off rental and move in instead – This agency did not undertake any inspections of my property while it was rented out, and a year down the track handed me the property with broken tiles, a destroyed dish washer and water-logged carpet (plus broken blinds) as well as some goods left behind by the tenant. When I asked if they had done a six monthly inspection was told that it… Read more

hadn't been done, and then proceeded to carry out a last/exit inspection a week AFTER the keys were handed back. This was probably a benefit to the agency as they then handed back the keys and left the problem to me. Rent was constantly late, with confusion on who was managing my property from time to time during the 1.5 years with them. Also mis-understood my request to have them manage the remediation works on the property prior to handing back the keys to me saying that I had asked them not to worry about it. My biggest regret is not reading the warning signs earlier (6 months in to the contract), and for just staying with sub-optimal service and paying a management fee, as well as not getting things in writing (for NO management until the last week - and even then with no outcome). My property was handed back dirty, unclean and with old tenants good still on site, oil all over the kitchen, nothing cleaned, and nothing repaired. Stay away from this real estate - no matter how much you think a 'virtual' agency is beneficial - it is not at all! The agency does not hold their agents accountable, there is no management hierarchy, there is no remediation process, there is no responsibility and worst of all, there are a lot of excuses made. The agent spent hours on phone explaining away why they didn't run any inspections as well as to explain why they were still charging me management fees during the time they were supposed to be remediating the damage done to my property (which was never carried out anyway). The bond does not cover the damage done - and tbh I don't think this agency gives a damn about that. Clearly, these guys should not be in the property management business.

ENJOYING MY NEW HOME – Have been with this real estate for almost twelve years. The owner of the rental property was not renewing the lease..The idea of having to move after twelve years of been in the same place was extremely stressful and daunting..I would like to thank the staff at Little Real Estate for making my move into a new property as smooth as possible..they… Read more

replied to my emails promptly and kept me constantly updated of what needed to be finalised in order for me to transition into another home. The staff are very helpful and professional and are happy to respond to any enquiries you may have. I am glad I was able to stay with Little Real Estate so thank you for making my transition to my new home easier than expected.