Please note that RUN Property was acquired by Little Real Estate in April 2014.
Reviewer Photos & Videos
Little Real Estate managed my property from new build 8 years ago until now. I have recently taken back the property. Since doing so I have had to completely repaint, re-carpet and repair the property. The routine inspections they say they did was either a lie or a tick and flick. They did not care for or have my interests at heart at all. So far I have spent 10K and counting. Things they did not report on include damage to walls, doors, scratches to floating floor boards and ceiling including marks, chips and food stains. Moisture to one of th...e walls as a result of a leak, this could not have been missed if inspections were done properly as it was causing the skirting to swell, They had the split system air con replaced due to faults, this must have been installed by a shonky handyman as the quality or lack there of was deplorable.They let the tenant install internet, they installed a box that was countersunk into the wall. I would never ever use Little again and certainly would not recommend them. All they're good for is collecting their bill every month. Whilst on that they never did a rent increase, Ihave since found that I could have been charging up to $50 a week more for the past year or so. When you contact them you get ignored. I couldn't be more annoyed at them.
If I could I could give them no stars...
Little is the worst organisation I have ever dealt with and I have traveled the world and dealt with pretty undesirable companies!
Very quick with responses, except they are very confusing! manipulative and sneaky so be careful as they ask you to design lease then extend it to a year without telling you about the change! Then inform you to change there are extra charges involved. Change of rent on the lease but then say it was a mistake... so much for double standards when something wasn’t right on the lease! Also be prepared to become your own handy man as house faults will never get fixed! If it’s the last option you have, avoid and live on the streets instead!
Worst Real Estate I have Dealt with
Kallangur Little Real Estate Office is the worst I have ever dealt with. Took more than 3 weeks to get bond refunded and after 4 weeks, I am still waiting for rent that is owing. Correspondence is by email only. When you call, you get a call centre who never put you through to property manager or office manager. Leave a message but they never return calls.never use this real estate. You will regret it.
Beyond terrible. 0 stars.
Springwood branch. Bunch of liars and cheats. Have illegally taken money out of our account AFTER the lease had ended and we are STILL waiting 2 months later for our $700. After emails, calls even going to the RTA nothing has been rectified and we keep getting snarky responses from the property manager saying its 'in the hands of the accounts team' which isnt a good enough reason after 2 months of waiting for our refund. In the last year of our lease upwards of 15 inspections were cancelled the day of with no warning or reasoning. Very unprofessional company we will not be recommending to anyone.
My daughter was renting through the Kallangur branch of this real estate. The lease was solely in her name and because of a domestic abuse situation and her ex partner stealing her house keys this real estate changed the locks on the property and refused to let my daughter back inside even though her rent was up to date and no notice to leave given to her. They then gave her less than 24 hours to find a removalist and the property manager only giving her 90 minutes to pack up a 3 bedroom house. A tenant has rights and should never have been ...deprived of a roof over her and her childrens head and her possessions locked away from her. This incident will be going to the Tribunal. This real estate should not be trading as they do this to take the bond illegally whilst still getting rent on a property that the tenant cannot access.
If I could give no stars I would.
Do not use little real estate.
I am extremely disappointed in the service the Preston branch provided.
My main point of contact was useless. When she was at work.... Which seemed to be never. It took weeks to get a reply from her sometimes over a month. Other team members would replace my main poc for a certain period of time but not one person ever knew anything about my property.
On numerous occasions I would ask for a maintenance request/update with no action taken. I requested maintenance to the property be complete and it took over 6 ...months and numerous follow up emails before maintenance was completed. At the end of the lease contract I did not renew with little real estate as there was an intention to sell my property. Due to personal circumstances I pulled the house from market and did not sell the house. Upon another real estate agent taking on my property to let, there was numerous issues found with the property.
If you are looking for the worst real estate agent in Australia, you have simply found it!!!!
AVOID AVOID AVOID! Unprofessional, nasty and far from being honest.
Ended up in court against them and they managed to lie exceptionally well.
Zero customer service
Applied for a few rental properties with these guys in Brisbane. Very slow in processing and refused to communicate about the process or give updates. Every time I called they took 10 minutes to answer, flatly refused to put me through to the relevant property manager or give their mobile number. For days after I submitted all I could get was "your application is being processed". Every other agency was much more helpful and efficient.
awful and bad
These people truly don't care about you. They will rent out unsafe houses and avoid telling you everything you need to know. They just want your money and they make immoral bucks.
Terrible property agent
Worst real estate agency ever met! Took threes days to send electrician to fix the hot water. Did not have bath for 3 days! Took two weeks for repair on the skyline (broken and can see through sky), still not fixed now! I really feel sry for the landlords, the agency didn't take care of their properties at all and by acting this way, they are driving away the good tenants.
- Verified customer
I have to go to the tribunal in order to get my bonds back because the irresponsibility of this company.
I'd tried to get my bonds back since 2019 November after the tenant transfer. But the property manager seems vanished after that. I made several phone calls and sent emails to ask the progress of the RTBA transfer but never get a response since December.
I also made several phone calls and emails to customer service.
Telephone: Customer Care 03 8809 5888
They only said my property manager will contact me. (Still, never get any response after that) So the only way I can do is to go to th...e Victorian Civil and Administrative Tribunal (VCAT) and ask for arbitration. I strongly suggest any property owner or tenant whoever considers using their service. Please choose another one. This is the worst renting experience I'd ever had in the world.
Very disappointed with this company. Tried to arrange 2 inspections for 2 different properties and the same agent didn’t show up to either inspection. Did not pick up his phone, did not return my calls, did not call me back after I left a voice message, did not respond to my emails where I explained what happened. The agent even confirmed he was going to attend but never showed up. When I finally got him on the phone, it clearly sounded like he was lying about his attending the inspection. He offered to call me back with another inspection but ...did not although I tried to call him again. No apologies or clear explanation whatsoever. Very frustrating to work with this company especially when you’re pressed for time to find a place to move in to before you start work
- Verified customer
Rented through this agency last year. They promised (in writing) for a rent reduction due to sale of property, then just changed their mind. Now i have to pay legal fees to fight for my money back. Never use this agency!
Liar liar pants on fire
Maroochydore little real estate. FIRST send insulting group emails about Christmas payment dates. Secondly can't follow simple instruction to change from fortnightly to weekly rent debits. Thirdly try taking payment when not authorized to from your bank account. Tell you money is being put back in your account only to find the day prior to Christmas it is not done, despite being told it would be 3 days prior. Because of their dishonesty there is no Christmas food as they try taking more rent and don't refund anything. Worst Christmas, worst real estate. Haven't even fixed door that was reported last December as swollen due to weather and stuck
RUN, RUN as fast as you can.
Questions & Answers
Does anyone ever answer the phone at the helensvale office? Been rinibg for 2 days and it rings, music on hold, rings, music on hold etc for around 15 min then they hang up on you... i did actually leave a message but of course no one has returned my call
They don'y like answering phones or assisting people. They love to send e-mails as they just write and tell you when you can see properties or in the very rare incidence they call you, its only to be rude and abuse you. My advice is don't call them, don't leave messages - e-mail them.
I complained and finally I had some one e-mail me and ask me to call them to respond to my complaint.
They are aptly named "Little real estate" as they do little to help anyone with their real estate needs
Little R.Little Real Estate
Hi Louiseh, thank you for reaching out, we are sorry to hear this. Please private message or email your details to email@example.com, so we can look into this for you. Your feedback is valued.
Hello my name is Leeann Wilson and I'm very interested in renting the property at 1/43 Mortimer Street Caboolture and I was wondering if it is still available and if so then can you please email me a rental form? my email address is [email address removed] Thank you
Good luck and god bless you with your journey with these uncommunicative, disrespectful, uncompasionate people!!
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