Reviewer Photos & Videos
Totally understandable they rate 1 star
Fake items sold under a respectable name in our case Smeg.
Only correct thing in the write up was where the item was damaged. So well done here.
Can’t understand how you can advertise as a brand name and hand over a fake product.
Got almost all our refund after hassling them but they still short changed us by $3.00
They are pathetic.
Will be reporting their actions to department of fair trade
Actual rating for them is
Items fake, not valuable
Items they sell are not valuable - these "evaluations" are not truth. I spent thousands excited about bargain - then it turned out they sell synthetic and fake staff.
When I called regarding the 2nd evaluation issues as I bought thinking its real (they publish fake evaluations - it all turned out to be fake) - staff turned to be abusive and threatening.
I was crying for half an hour after abuse by their Craig staff - all money lost.
Then it appeared there are multiple complains, but government can't do anything with them as what is bought o...
I love Lloyds
If you do your homework before bidding, read the description correctly, check items out and know if you are bidding on a reserved or unreserved item then I don't understand how people have issues.
I practically furnished my entire unit via Lloyds Auctions and have bought many other items also. I have almost always been happy with my purchases. The only time I was not was due to my own lack of not checking something properly.
Thanks Lloyds! I think you are fabulous!!! Sitting here in a pair of jeans I recently bought at a majorly discounted amount that stated they had minor imperfections. I had to sew something but knew I would because I read the description and i love my jeans!!! :)
Playing games, disabling your access. If something valuable - causing problems
When I got valuable item - Lloyds caused problems with payments. Didn't answer emails, their staff over phone is useless with over 40 min on phone at least each time and always same - "someone will call you".
Staff is rude, slow, unprofessional and keep making up things - each time you call they will make up new lies.
Items I received are also turned out to be not truthful description - it was assessed few times less (10 times less).
Was highest bidder on an item but didn't reach reserve. Didn't hear anything more from Lloyds.
Had to ring them to find out the actual reserve price. Lloyds never got back with a response to get a video inspection, or updates on price negotiation. After ringing them the fifth time were finally advised the item had been returned to the vendor. All they needed to do was contact me upfront with all the necessary info to decide whether to increase my bid. Poor communication!
Lloyd's auctions are selling counterfit Currency
The police question that is currently going on has items for auction that are illegal to own, sell, buy or even possess. The 2011 $100 gold coin from lot 36 is a counterfit coin. Lloyd's should be ashamed of themselves.
They allow you to bid amounts that they don't want to get paid for their items.
Even if you have the highest bid they will try to convince you to pay the same price that you can pay from a normal store. I was asked to paid more than twice the amount that I bid.
Doesn't make sense to bid, when you can go to the a normal store and buy items for a fixed price, where you can be sure you will test it, get a guarantee, and no hidden fees.
Its time Lloyds were punished
I was going to keep bidding however I was suspicious of two things. The First being that every time you click Freight Estimate you get the 0pps yak that the items freight cant be estimated and you have to email their freight department. I immediately smelt a rat. Then over three days ago I phoned them nobody answered during normal business hours. Rat smell increased. Then nobody returned my call after I left a clear message. Rat smell increased again. Then I started to read all the complaints here.
Large companies like this can get away with m...urder nicely. The solution is that everyone who has a complaint should lodge a complaint to the ACCC which if it finds misleading and deceptive conduct has occurred under S52 Trade Practises Act will smash the company silly with gigantic fines like $250,000 and disbar the managing director from operating any company. So they cant give an estimate of freight right?HOGWASH!!!!!!
I am very happy with the product I purchased and the fast delivery time. I bid on a leather Mimco bag and have just received the bag and it seems to be brand new. I am very happy with the price I paid for it, the excellent condition it is in and I received it within 3 days to an address in regional Queensland. I am very impressed and look forward to finding other bargains on their website.
Bad reviews are just from people who can't read descriptions....
Most are complaining about not hitting a reserve..
Possibly won a full gold ring for 50 dollars but didnt get it because the reserve wasn't met. That's just them being disgruntled. Listing's will state "unreserved" if they are in fact unreserved, Pay attention people!... my dealings with them were nothing but professional and items won were absolutely above and beyond expectations. I will be a repeated customer for sure. Came here to actually post a good review because people have a bad experience and will very easily bad review on a company but most who never even have a problem wont leave a good review. So here I am :)
Don’t use these people
auction site is deceiving .. Won a bid with a significant value only to find it didn’t meet reserve. The item was over valued nearly more than 20 times its real value! Deceiving to draw people in with unrealistic items to hope it draws attention to the cheaper items on the site.
- Verified customer
Deceptive conduct by Lloyds Auctioneers
I placed a winning bid on an item, which was supposedly valued at $120000. After receiving the item, I had same item revalued. This time it was valued at $21000. I have contacted Lloyds regarding such discrepancy, notifying them that the person whom initially valued the item does not possess the credentials cited on the valuation certificate. I sent through material that supported my claim, warning them that any further representations from them in regards to that person would amount to deceptive conduct. Lloyds have ignored my warnings and con...tinues to profit from the sale of goods that are grossly overvalued by a person who is not a member of the guilds she proclaims to be associated with. Surely Lloyds has a Duty of Care to its customers, especially if there are claims of deceptive conduct by vendors from whom Lloyds is profiting from. I have the paper trail to show that Lloyds has failed to act on the information I supplied to them in relation to deceptive conduct by one of its vendors. Consequently, Lloyds has failed in its Duty of Care to its customers and I, for one, do not intend to let it rest there.
When is a Reserve price, not a reserve price ?
Answer: When its a no reserve auction that actually has a reserve at Lloyds!
Lloyds do not operate on a reserve price, so you may well waste quite a bit of time on an auction that you have no chance of winning. We bid on a container shelter, won the auction, then had to enjoy the phone call from Lloyds to let us know that we were out by a factor of 2900%. Yes, we were short of the reserve (which was not mentioned), by 29 time the price they actually wanted. Car sale, real estate - it's always about the slight of hand.
7 Weeks to issue refund
I bought 3 items on 13 July 2020 , paid on 16 July 2020. Took until 25 Uagust to issue refund and its still not correct. endless promises of return calls , visits to Lloyds and no return emails have left us disappointed in Lloyds auction . Time was 'shipped " but no tracking number could be provided .
Inflated jewellery valuations
Please be careful if bidding on any jewellery with a valuation.
We had our jewellery valued again upon receipt, to be told the valuations lloyds provided us with are greatly inflated. Our valuer also pointed out gems were glued in the setting, not something that Karma gemmologist identified. Karma appears to provide cut price valuations to Lloyds so the items will sell,buyer beware.
I do not rate Lloyds st all. An honest auction room room would provide a proper valuation without hiding.
Lloyds were incredibly difficult to get hold of, with phone numbers scarce.
- Verified customer
Item Not Delivered
I have been emailing for 1 month since i paid for an item to find out where it is. They delivered it to another person by accident but wont tell me when i will get it, if i will get it, or give me a refund. They delivered it to Toowoomba and my address is in Brisbane yet say its delivered. I have dealt with a number of auction houses and they are the worst.
Questions & Answers
ust wondering how the postage can jump from 19.95 to 89.42 for item 302 and 325 in about 2 minutes in the freaky friday auction in SA. How is it possible for it to cost 89.94 to send 2 pairs of headphones? thanks
UNRESERVED Omega Altise Fan OAELITEC RRP $189 this is the description of an item I put a bid on this morning 26/09/2020. I was the highest bidder and expected to be the winner. but no I was informed I was under the reserve . I will just wait and see what happens as the word unreserved must have another meaning
Has anyone found there to be any discrepancies with the valuations accompanying jewelry on the Lloyd's website?
Thanks, Peter. I have written my own review: "Deceptive conduct by Lloyds Auctioneers". What I am wanting, though, is to hear from others that may have found there to be discrepancies with the valuations accompanying jewelry on the Lloyds' website. I want to try and get a class action going. Regards, Lee.
yes very inflated prices, bought some what they described as black diamonds stones , had them evaluated and told they were synthetic mosemite .. a had plastic and they valued them at $4000...sent details in and they refunded me .. bought some other stuff which they state Beats headphones original nothing like the original
now having issues with them now stating a parcel I won $600 jewellery was sent I signed for has been delivered , have been asking fro tracking number since 7th august still to this day no details - now I asked for sample of the signature and still waiting , stating Aust Post has lost it my parcel.
have contacted Office of Fair trade and lodge a QPS report for fraud
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