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I have no hesitation recommending this company
We had a pool installed as part of a large renovation. Without a doubt the pool install was the easiest part of the build. The pool is perfect. The after-sale service and trouble-shooting is exceptional - two years later I still get helpful advice when I have a question.
Great pool company that offers so much
It's hard to find a pool company that has a display area to showcase it's pools. Local is one of them! We had a great experience at the display centre and was put in contact with Grant who helped us no end to getting the right pool to suit our KDR design. There were delays from us due to the COVID-19 conditions but they were so understanding and appreciative that we were keeping them in the loop and the time was fast approaching for the installation. When it did come around they were prompt and completed it before time and it looks great! We can't wait until the sleeper lid is removed and the connections are complete when the house has been built.
Step 1 - Result 100%
We have just started the process and signed our contract tonight. I can happily and comfortably say that Mick has been such a huge help and always contactable no matter what time of the day or night. Very transparent and explains everything thoroughly. No question of mine was ever stupid. I 110% recommend Local Pools. I will post reviews on every step of the way
Great pool, great company, highly recommend
We are so happy with local pools, they were fast and efficient when installing our pool. The team were all super friendly and helpful whenever you needed them. I have friends building pools with other companies and they have had issues I will be telling everyone to go with local pools from now on after having such a good experience with them. 5 stars for sure !!!
We had a wonderful experience with Local Pools, the whole experience went quickly and smoothly and we are thrilled with the end result! The in-floor cleaning system is well worth the extra $$.
Great pool & brilliant follow up support
We chose Local Pools because of the in-floor cleaning system which meant we didnt need an annoying vacuum hose or robotic cleaner in our pool. The in-floor jets mean that our pool cleans itself with very little input from us. Its brilliant and so worth the bit of extra expense. One of the best decisions we ever made was to choose Local Pools. Our pool is great and so is their follow-up support. Highly recommended.
Excellent costumer service and stunning pool!
We always dreamed of a pool for our kids and after a lot of research we decided to go ahead with Local Pools. Being very busy with very little time to spend cleaning the pool, Local Pools were a lot more attractive than Narellan Pools or the other pool companies we reached out to. My husband's cousins have the Vogue model pool and they told us that they have never cleaned it since they installed it and it looks amazing, so we were sure that a pool like that was what we wanted. Unfortunately we had an easement running next to where we wanted to ...position the pool and several other things didn't comply. It was not easy but Local Pools team never gave up on us and helped us to the very end. The pool got excavated and installed within two days! We could not believe how quickly it all happened once we received Council approval. Kathryn and Renee helped us to obtain the Construction Certificate and did all the paperwork for us. Justin, the owner, was always there for us from the installation to the handover. Nothing was ever a problem for Justin, he always replied to all my many messages and phone calls with patience and professionalism. His patience is highly commendable! Justin was and still is always happy to help and for this reason I strongly believe that he needs to be praised all he does. Even after handover he came to our house to help us with the cleaning of our pool (lots of dirt from landscaping went inside the pool) and we were extremely grateful. The entire Local Pools team really care about their products and we highly appreciate everything they have done for us. I would never hesitate to recommend them to anyone. We love our beautiful pool and we look forward to enjoy it, without cleaning it so much, for the next many years to come.
Best company I have dealt with during and after install great people to deal with first rate service
Great company from the time I went through the sales team to install and then after sales and install the service when required was first class best company I have done business with
Local Pools installed our pool recently at our new home in Mulgoa based on a recommendation from friends who had their pool installed 10 years ago and the result is amazing. The installation team headed by Justin are obviously well trained and very professional. The whole process was seamless and we look forward to enjoying it with our family as the weather warms up. We don't regret installing the self cleaning and self dosing equipment as the pool literally looks after itself and I am sure the Grandkids will enjoy the dicso lights! We would have no hesitation in recommending Local Pools to anyone. Les and Anita Roberts
We are very happy with the quality and service you received from Local pools and spas. Highly recommended. We get to much use out of our pool and its very easy to maintain.
We used Local Pools to install our pool just over 3 years ago. We were quite apprehensive about putting in a pool because of all the horror stories we had heard from other people and negative experiences we found online. We couldn't fault Anita during the planning stage and Justin and his team were great during the installation process.
Local have been great with their aftercare but handover could've been more detailed as we had never had a pool before and it's disappointing as we seem to be having issues once things are out of warranty. The ti...
Loving my Local Pools
Love hot summer days swimming & lounging around the pool making memories with family & friends thanks to Local pools & Spa's.
I would highly recommend Local Pools as the quality is nothing but the best.
Thank you Renee,Justin & team for the outstanding service you all provided.
PS: Love the disco lights at night.
If you want the best, you need to hire the best!!
Local Pools and Spas are a family business and for this reason their reputation is built from trust, honesty and 100% the best quality. We were nervous putting in a pool in our newly built home as we had not ever done it before and had heard some scary reviews about peoples experiences. We didn't want to be pushed into anything and we didn't want to go over our budget. We were only ever recommended products never pushed into having them. From the moment we met with the Renee and Justin the owners, nothing was too hard, there were no dumb questi...ons, the pool from start to finish was extremely quick, and it is beautiful and everything we wanted. Our builders even commented on how professional Justin was on site. Our biggest fear was something going wrong and having no access to anyone for answers which is one of the biggest complaints we had heard about other companies, and this was never the case with Local Pools as Justin is onsite daily and their office staff are always in the know of what jobs are going on. I cannot recommend them high enough.
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