Locksmith Melbourne

I recently had a very concerning experience with this locksmith company. Without my consent and without providing any VCAT order or any form of written notice, they replaced the locks on my rental property simply because they have a “good relationship” with the real estate agent. In Victoria, a landlord or agent cannot legally change the locks… Read more

without the tenant’s permission or an official VCAT order. None of these were provided to me. As a result, I was locked out of my own home without warning, which is considered an illegal lockout under Victorian tenancy law. This situation caused significant stress and inconvenience, and I believe the company failed to verify proper legal authority before performing the work. Tenants deserve basic respect and proper legal process, not being locked out without notice. I hope this review encourages future customers and locksmiths to ensure all actions comply with Victorian rental laws and proper authorisation protocols.

Replacing window lock – I used Dome Locksmiths to replace a window lock. Donnie arrived on time & waited patiently when I told him I was running late. He did a terrific job and was very polite & helpful. Also his price was good.

MK locksmith – I lost the chip out of my car key whilst in Melbourne at training clinic for my son. I called MK locksmiths,on a Sunday. Within half an hour they came out, had a new chip programmed and I was on my way home to Torquay. Great service

Hamana locksmith – Sam from Hamana locksmith was punctual, kept to his word in arrival time. He was polite and respectful and completed the job efficiently. If you use Hamana ask for Sam

OVERPRICED AND RUDE! – **OVERPRICED and RUDE!** Customer service was terrible. The representative on the phone, [Name Removed]/[Name Removed], was extremely rude and hung up on me before I finished asking my questions. They couldn't provide sufficient reasons for why the technician gave an overpriced quote. The technician, [Name Removed], seemed complicit in this rip-off. I will NEVER USE this SERVICE AGAIN. Please improve your service!!!

Likely Scam or Criminals! – Scam or criminal. Demanded address before anything else, rude AF and hung up after resufing to give address. Seriously do not use these people, sounds sketchy as!

Un-professional and dodge – Called to get key re-keyed. Said we’ll need new cylinder $450 + $35 call-out. Then it ended up being the old cylinder re-keyed and it was still $450 +. Left the whole mechanism wobbly. And he got pissy.

Late and too expensive – They say they arrive within 15 minutes but they arrived three and a half hours after I called them. The locksmith called me and acted like it was my fault he got lost and wanted me to send him a pin of my location. When he finally showed up he put in a mock key and kept banging it with a mallet instead of actually picking the lock (and saving the lock). Then he charged me over $300 when I know a normal price is more like $100-$150.

RIP OFF PREDATORS-report to authorities ! – RIP OFF Melbourne- based company t/as M&E Locksmith p/L in Brisbane pretending to be local wherever you live. Low prices for call out quickly rise as they unashamedly take advantage of people in vulnerable situations- lockouts etc . Exorbitant price only revealed when job is done. No office number available only mobile of technician. Typical… Read more

scamming strategy.Reporting to the Dept of Fair Trading. Please do likewise to stop them scamming more people!

Do not use – Quotes me at $250 which i thought was sort-of-reasonable. Guy had (no fault of his own) a thick accent, didn't quote me the full price obviously because he had apparently been saying that it was $250 + $100 + $35 callout + 10% GST...$410. Ridiculous pricing - been locked out a few times over the years, all at night time and outside hours, and all… Read more

under $250 for a callout fee. I wasn't exactly scammed but that is a ridiculous amount to charge anyone. I would have slept in my car and called the real estate, broken a window etc. Extortionist practises because the full fee only came out after the door was opened, but this is how they make their money.

Oh, and while the door was opened, I don't think using a pickgun that sounds like a machine gun is healthy for the lock on any door.

Terrible – We had a terrible experience with M&E Locksmiths in Brisbane. We employed them recently to repair/replace a couple of locks. Very little went right with this and I would recommend avoiding them. - Weekend and credit card fees were not communicated in advance - The tradesman barely communicated with us and did several things that were not… Read more

reasonable and that we wouldn't have agreed to: replacing the existing locks with items of a different type including replacing a deadlock with a lockable door handle on a door that already had a handle, and using hardware that wasn't compatible with our existing keys and couldn't be key-matched. - One lock was installed badly in the door (it was loose) - The cost was 3 times what it cost us to have another locksmith completely redo the work later as well as rekeying the locks. - Prices were quoted without making it clear they were exclusive of GST.

When we contacted the main phone number they were unable to provide any certainty or information at all about how issues would be resolved, they couldn't even find our invoice, they simply said they would pass the info to the locksmith who had been out.

The only thing that did go right was that the tradesman came back and resolved some of the initial issues, but in the end the new locks were still incompatible with our existing keys and it was clear he had no idea because he said he could do re-key in a third visit for an additional fee (or he was just having us on).

M&E Locksmiths are operating in Brisbane with a website called locksmithservicepaddingtonbrisbane.com

Over charge under performance – Very expensive $1400 for 4 keys. Another guy came in to check job saying this job was done badly. In the end I had to change them all, which cost me only $450

Total lying service provider – Promised 20 to 30 mins and showed up after 1.5 hrs. The office lied and lied in each follow up calls. 1st the locksmith was not thier staff and was a subcon. Wasnt given the job on time. And then was asked to be redirected to another job which came later on.

EXTORTIONISTS – I locked myself out around 6pm on a Sunday evening. Asked my neighbour to ring a locksmith, unfortunately he found M&e Locksmith Pty LTD... AVOID LIKE THE PLAGUE!!!! The young guy who came in a small unmarked car was pleasant enough, it was a SIMPLE handle unlock, not a deadlock. He said it would cost 418 dollars. I could not believe my ears, and… Read more

I was stupid enough to relent and say I had no choice - everything was inside the house, phone, car keys etc. I had nowhere to go and no money, it was dark by then. The guy would have worked maybe 10 minutes flat and in we were. He insisted on me paying via bank transfer and proceeded to give me a phone number: 0478180824. Of course, no invoice or anything to help justify the pricing. I am kicking myself I gave in and let him do the job at that exhorbitant, totally ludicrous price. The price does not match the job in any way, shape or form, even after 10 percent Sunday surcharge (fair enough) and GST. Today I tried calling that number numerous times, but of course... no answer. I would like to put in a formal complaint. This has to stop. They seem to be continuing their racketing with noone stopping them. I am contacting ACCC tomorrow.

Beware of scam – Operating in Brisbane under local locksmith. Nice gentleman came with another “trainee” and did a 2 min job to grind my lock and charged $450 for that. Asked for price reduction and became aggressive. Will not receive bank transfer and can’t provide invoice on the spot. Only asking for cash or payID. Totally got scammed

M&E Locksmiths are Dodgy – This is what I wrote to M & E when their receipt asked to rate my experience. I got no reply! The young man you sent was very nice and tried his hardest to fix the problem I had with my security doors. I think he was under qualified as he appeared to be on the phone a lot trying to work out what to do. One of the locks that was working when he… Read more

got here now doesn't work. He pulled the lock apart and has obviously not reinstalled it properly as the snib that manually locks the door just falls out, doesn't work and nor does the key anymore. Your worker tried to say it didn't work when he got here but it did, I was standing next to him when he was locking and unlocking the door with the key, however I was not going to enter into an argument with him, as I am elderly and felt uncomfortable. I believe I have overpaid you, as all the young man did was spray 3 x sticking mechanisms with some WD40 and reinstall one doors mechanism incorrectly after having pulled it apart. He asked for $200, I said I'd give $150 but feel that that is excessive given the circumstances. I will now have to call in another contractor to fix the problem that your worker has created. The young man said he'd come back but I don't have any confidence that he could fix the issue. Your opinion on the matter would be appreciated. Thank you

SCAM Your Local Locksmith 24/7 – These guys are operating in Brisbane under Your Local Locksmith 24/7 but payments are processed under M&E Locksmith and they run Victorian license plates. Certified scammers - they tried to charge me $450 to unlock my side door which was a 30-second job. Upon refusing to pay such an amount I called my husband who quickly told the technician he was… Read more

coming home from work. Upon hearing this the technician quickly dropped his price to $100 and literally ran back to his van.

Scammers – Contacted them on line and they rang within minutes. “Technician” arrived within an hour, great. Batteries had gone flat in small jewellery safe and we had also lost the keys. Yes stupid on my part granted. Guy said he would drill the lock out and it should take 10 minutes. Drilled the lock out and still couldn’t open the safe which should… Read more

have sounded warning bells to me. Said he needed to cut the lock pins with a grinder and it would be $1400 (the safe is $50 from Bunnings). I told him the was ridiculous and I wouldn’t pay anywhere near that and he said the bill was already $750 for the drilling. I told him I was prepared to pay $200 once he opened the safe, like others he rang his boss and negotiated a special price of $850 all up. I told him to go and I was paying nothing as he was a con. He angrily completed the job I paid him $200 and he left.

Overcharged than the agreed upon – Also knows as M&E LOCKSMITH PTY LTD Stay away from them. They will try to exploit you based on how desperate you are. Will just waste time calling around.

Complete rip off merchants – Took 3 mins t o open my car and charged $350 after saying it would be $250 which is nothing like what there web site says they charge. $45+ Use someone else. Also would only take cash no card no invoice receipt. Also don't believe there Google 5 star it is not theirs belongs to another company Melbourne CBD Locksmiths . Total crooks. Show details

I got ripped off! Don't make the same mistake as I did! – They sent out a guy who seemed friendly, but after a 10 minute job he charged $230 plus the $35 call out fee. I had to pay $265 and all he had to do was move up the latch on the opposing side to the sliding door. I should have refused to pay but I was in a rush and didn't need the confrontation, and I had so many other things to do that day… Read more

running my own business that I just paid. Big mistake! I should have been rude and not allowed someone to rip me off like that. I called up Locksmith Melbourne and they said the price has nothing to do with them, it's up to the technician. I tried to put in a complaint about this technician but they wouldn't allow it. They then hung up on me. The name of the technician company is M&E Locksmith. Do not make the same mistake as I did! DO NOT USE THEM! Complete rip off! I tried to contact the technician again to ask if he can be reasonable and return some of the money (as if, haha) but he wouldn't respond to texts or phone calls. "Take the money and run!!!" Absolute jerks, the lot of them. We don't need dishonest businesses like this in Australia.

Also - on their website they claim to have a 5 star rating on ProductReview and as you can see this isn't the case! Talk about false advertising! Plus they have a "Satisfaction Guaranteed" sticker. I again called them up to say I ain't satisfied so please give me the guarantee, and the guy said "I didn't put the website together so I don't know". I asked to speak to his manager and he said he didn't have one, then proceeded to hang up on me again.

Rip off – Locked myself. They told me would cost about $80 to get in plus $35 call out. They arrived 30 minutes late. Looked at lock and said it’s going to be $280 including call out fee. I explained that isn’t fair or reasonable and we were tricked. He said maybe I can do $200 but I’d need to check with boss. After we regrettably agreed he just started… Read more

picking lock. Obviously calling boss was another story. Very unprofessional, no uniform, working out of a Corolla hatch. Didn’t seem very experienced or qualified. Never use these locksmiths. Still waiting on my invoice. Dodgy locksmith hidden behind facade of a fancy website. Also come under LOCKSMITHS IN MELBOURNE