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Low Cost Conveyancing

Low Cost Conveyancing

Low Cost Conveyancing
1.8

29 reviews

Positive vs Negative
17%83%
Rates and Fees
2.0
Job Satisfaction ?
2.3
Timeliness
2.6
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29 reviews
Farnam J.
Farnam J.3 posts
 

They changed their buisness name to "Conveyancing Victoria Melbourne" I was hoping to get a real low cost service, but at the end it cost so much more than usual quotes. They said they basic review is free and I sent them the contract and was told all good to go but later found an easement on property and for getting more info they asked me to pay… Read more

50% of the price. After payment they said it's minor. I was charged $9 per minite ($540 per hour) for 15 minutes to send an email for updating contract terms, They Charge $220 for first and $80 for each transaction for using their trust account!!!!!!!!!!! They Charged me about $300 for buying under trust! They don't fully respond to emails and you need to do follow up! At the settlement day, they even didn't tell me how much money is required for the settlement and I had to transfer remaining funds a few hours before. Not to mention I got a quote from them a few month ago and when I elected them as conveyancer they increased it $110!! Not recommended at all.

Kath L
Kath LVIC4 posts
 

Doggy business avoid at all cost – The worst doggy kind of buisness They are the same business as Conveyancing VIC Melbourne and trying to hide their identity by not having a proper google business setup on the internet to avoid people leaving real reviews that could warn people to stay away from them Hide costs and only work hard on create additional work to charge you extra,… Read more

terrible attitude once you’re onboard and very poor at attention to details I had to point out errors multiple times and no apologies from them Not holding up any professional standard at all, they should be feel ashamed by the doggy business setup and poor business ethic

Ilan
Ilan3 posts
  Verified

Extremely bad, unsettling nightmare – This conveyancer is the worst of all I've seen. They were rude all through the process. they overcharge. They will try to squeeze money out of you and the counterparty in any way shape or form. they are unethical, rude, and offensive. they are a con job in Melbourne. Please avoid these people like the plague. They sent a default notice to my buyer… Read more

without authorization, ripped money out of my buyer, and almost derailed the settlement. They overcharged me. Their billing process is very confusing and designed to fool people. I wish there was an option to give less than 1 star.

zeeshan p.
zeeshan p.2 posts
 

experience – Didn’t have a good experience dealing with them. Found the staff to be rude and not helpful. Won’t be using them again

Bruce
BruceVIC3 posts
  Fair Incentive

Efficient and cost effective – Efficiently done and all questions clearly answered. Costs were as expected with no surprises.

Private User
Private UserVictoria
 

DO NOT USE: Terrible service! – DO NOT USE: Terrible service! As a new client they didn't provide any 'understandable' information, just extremely confusing emails. They relied on actual $ amounts for division of assets from the owners, not the professionals involved or any signed agreement and made the whole process stressful in what should have been very simple. I was… Read more

constantly following up with what was required of me as this wasn't provided. The very simple documents that would be necessary to complete a house sale (financial agreement, any arrears etc) were never part of any initial request from the conveyancer, they only asked for this after they provided an 'adjustment' (this is a list of the funds and where those funds will be distributed after sale) were noted to be incorrect by myself. Again this still was argued by the conveyancer when there was a signed financial agreement by both parties and lawyers stating how the funds will be distributed. The conveyancer decided that they would 'postpone' the settlement time until they were satisfied that the parties agreed. The conveyancer seemed to make it personal after my lawyer had to step in and remind the conveyancer about the financial agreement that they were to abide by.

Neil Murray
Neil MurrayVIC
 

Great service and great price – Kim Borg is fantastic. She helped us out every step of the way. Could not have done this without her.

Matt
MattVIC15 posts
  Fair Incentive

Excellent service once again – This is the third time I have used the services of Low Cost Conveyancing and once again I am so appreciative of the work they have done in the sale of my investment property. Being time poor they simplify the paperwork and follow up. Communications were excellent and any queries answered in good time. Thank you once again to team at Low Cost

Grace S.
Grace S.
 

arrogant and rude – Haven't settled yet, but was supervised by their arrogant and rude attitude. I was ranging to ask a question, Kathryn was very impatient, interrupted me so much that I even could not finish my question. She just wanted me to sign the paper work, without any explanation.

powerbeck
powerbeck5 posts
 

WARNING 2 - DO NOT USE LOW COST CONVEYANCERS – I appeal with you do not use this company they rip you offer and add extra fees once the settlement is completed. They also charge you for a sale or settlement that doesn’t get completed. They just want to take your money. This low cost statement is rubbish and don’t be sucked in. There service is terrible and Kathryn the conveyancer is very rude. KEEP AWAY

Costas
CostasVIC4 posts
 

WARNING - DO NOT USE LOW COST CONVEY – Stay away, they are rude and dishonest to say the least. They have no idea and caused significant delays due to their incompetence. Read the other reviews first and find somebody else, they are not worth dealing with and will end up costing you more.

Andrew
AndrewVIC6 posts
 
Rates and Fees
Job Satisfaction
Timeliness

Avoid – Same as other reviewers; was quoted $770 inc GST including all likely incidentals, exactly what is on their website. Final quote over $1000. No attempt to explain discrepancies, instead they offered a small refund. This company is taking advantage of Victoria's weak consumer protection laws by stealing amounts of money small enough that most… Read more

people can't be bothered going to VCAT. Pretty disgusting.

Giving 2 stars as they did the job competently enough.

markt
markt2 posts
 

Very unprofessional – customer service is terrible.communication is terrible. Never call back. Sale of our house was delayed because of them not doing their job properly.Save your money and go somewhere else. Used them before but would never use them again

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Adam
AdamVIC2 posts
  Verified

Unable to provide assistance required. Ended up using someone else – I engaged Low Cost to assist with a simple transfer of property. The number of times I was referred to my bank when asking what I have since found to be simple questions was enough to make me cut my loses and use someone else.

ann
annVIC4 posts
 

Go some other place. save yourself a lot of anxiety – WOW, no customer service either phone or email. so bad with communication. so many errors cant even get the address on title correct!! expensive so use a solicitor to get the job done correctly first time round

MAD
MAD7 posts
  Fair Incentive

Great Experience – I actually had a great experience, it was straight forward and it was simple. They were easy to contact if I had questions and their cost suited my budget which was important. After I submitted the documents and info they required from me, I only heard from them when I needed to hear from them, and that was when settlement was drawing closer and… Read more

that's the important part. They double checked with me to ensure everything was in order, that I've ticked all the boxes to ensure a smooth settlement, and that's exactly what I got. It can be a stressful period when buying or building as well as expensive, so I wanted a conveyancer that was a great with cost and simple to use, and that's what I got.

Bernie
BernieVIC
 

NO Idea – Low cost have NO IDEA in handling SMSF in purchasing property , have to get a solicitor to fix there stuff ups at our cost !!! Will never use them again . Stay clear could be very expensive mistake ,best go direct to solicitor .

Andy
Andy
 

No good at all, Totally Unsatisfied – No good for service at all. Be aware and read all comments before making an informed decision. Poor communication most of the time. Terrible dealing. If you are dealing with them please don't expect red carpet treatment it is almost next DIY sort of service where you have to keep on your toes for the latest update and processing including… Read more

everything. Prices and quotations are a big surprise as they say up to upcoming disbursements in their cost disclosure. Practically I would recommend going for a dot price conveyancing services where you are pre-prepared about the final costs.

Salvino
Salvino
  Verified

Worst conveyer – They are the most unprofessional,expensive,unreliable and misguiding conveyer i have ever come across. My home buying experience was ruined because of their carelessness. Me being first home buyer i was eligible for stamp duty exemption not first time home buyer grant they got it all mixed up. They Ended up charging me triple amount then they… Read more

initially quoted, no invoice was send regarding breakdown of the charges neither before deducting it in my settlement day through bank nor after. I only got a letter from bank in a week time with all the cheques bank wrote on my behalf n there was conveyer charges that shocked me. How is that even fair to start up with???During the process poor communication, lazy, rude over the phone, my solicitor is looking after my case. They have done this to almost all their clients and I strongly believe this time i have to take actions so there is no another panic frustrated victim like me. They messed with wrong victim this time, it cost me sleepless nights, frustration, immense stress and huge financial burden and i am not going to stay quiet.

Dan
Dan4 posts
 

not satisfied with the result – The team at first days of the process was satisfactory but when unexpected issues arises I was left in the negative side of the process. I am not satisfied withe result I thought they will guide me thru.

Clayton
Clayton
 

Worst settlement agent ever – Unfriendly stuff, no contact no update, poor service, even day of settlement never had a call from them. Never ever use them again in future.

Mani
Mani
 

Poor Service – Advising and requesting additional funds a day before settlement is not only unfair but disgustingly wrong, knowing that the customer is not in a position to say no at such a critical point in time, It left me feeling backed into a corner without an alternative option a day before settlement. "additional charges" are almost always mentioned in a… Read more

contract however that does mean you do not have a responsibility to inform your clients when those additional charges are going to be made and put in writing to the client at the appropriate time, not the day before settlement. Clients rely on transparency and open communication from their conveyance lawyer.

When I had this experience, I had a look online to see the reviews of people where I discovered that I’m not the first person who has experienced this, there are other people as well.

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Jess W
Jess W7 posts
 

Beware – Was quoted $500 as I got a discounted price through a referral. In the end was charged over $1300 as I was told the $500 was only the professional fee and did not include disbursement and extras. Definitely not recommended as you do not get a service that is worth $1300.

Megan
Megan5 posts
 

Lovely staff who helped me immensely – After a lovely recommendation from my local real estate agent, I contacted Low Cost Conveyancing who were very professional from the outset. I might say that the ladies who work there were very professional in their approach with me and I found a lot of information they gave me to very helpful. I received quite a few updates from them by email… Read more

which was good. I personally like phone talk over emails which is the only reason I did not rate them higher. Recommended.

Nish
NishVIC6 posts
 

Worst Customer Service ever – Initial cost makes looks like low cost but these lawyers have so much hidden cost which makes your bill go up like Sundried cost worth $100, Settlement charge worth $80 and all the quotes provided are Ex GST so you will be more out of pocket in the end

KV123
KV123
 

BEWARE – I did had good experience in 2009 but BEWARE of HIDDEN FEES which you will get to know only after SETTLEMENT. Atleast 50% more than the QUOTED price - Very Unhappy

Unhappy Client
Unhappy Client
 

Shocking – Pricing is not transparent and not cheap. Beware of signing up if you are not 100% committed as there is a cancellation fee for just making an application. Don't be pressured by real estate agents who endorse settlement agents as there are kick backs. Company does not respond promptly to e-mails. Lack of communication and pricing structure

Spit bubbles
Spit bubbles
 

Epic fail – Don't even bother with them, we only went to low cost because the real estate agent we are selling with recommended them. Big mistake...They take your money as an up front fee because the form asks for your card details for work to begin then you get no response from anyone about where the contracts are. When we finally get a reply from them they… Read more

tells us they have the right to charge an extra $195 as a cancellation fee on top of the $250 they had already taken and they have done absolutely nothing. Not a well run business at all. Seems they have paid a few people for positive reviews since the post too...

dodo
dodo
 

Poor Service – I used Low Cost Conveyancing service for my property transfer and found them to be quite unreliable. There were long delays in getting responses to emails. Lack of transparency to what progress has been made with with your application/settlement.In terms of pricing, they are more or less equal to other conveyancers. Therefore, I would not use their services for any of my future settlements. Long delays to get responses, Delays in paperwork

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