M&B

M&B

 Verified
M&B
4.4

91 reviews

PositivevsNegative
86% · 7813 · 14%
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Return Claim MadeYes · No
Product Quality
4.6

Reviews

91 reviews
Elly S.
Elly S.
 

Scam, Fraudulent website

This website is a scam. They take your money and do not send the product. Currently in dispute over the money. Do not purchase from here. Shocking they exist. Show details
Mitchell S.
Mitchell S.
 

Terrible Customer Service

The bag was good at first, zips completely damaged and unusable with the first year. Tried multiple times to contact for a return, very slow and poor responses. Had to pay yo return the bag for repair myself and now they have lost the bag all together and refusing to replace it. do not purchase from this company. Show details
Product Quality
SUZIE
SUZIE
 
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sophbelli
sophbelliPerth, WA
 
Ms.Bee
Ms.BeeSydney, NSW
 
Lynne
LynneHobart, TAS6 posts
 

Very poor Customer Service and Quality Bag

Bag 3 months old and falling apart.
The order was incorrect , my daughter contacted M&B several times with very poor response,( at least 4/5 emails later) they then sent the incorrect bag and would not send out the correct bag, after many conversations pointing out their error, they finally they said they would send it, it still hasn’t arrived. ( child now 3 months old) My daughter has had to use the bag received due to birth of child. Product received also very poor quality and definitely not leather, very poor smooth “leather” (not textured as ordered) Looks and feels more like vinyl. Definitely not what was paid for. Disappointing start to having a first child.
Georgia
Georgia2 posts
 

Good customer service

Good customer service and resolved problems in regards to stock levels in a professional manner
Lia R
Lia R
 

I love everything about it!!

I ordered the Chloe bag and I love absolutely EVERYTHING about it!! I love the fact that it can fit dozens of baby stuff inside and it looks very stylish. Also, the customer service is SUPER helpful and responsive I could literally hug the person(s) behind the emails (they went way and beyond to help me get my Chloe asap). Overall, my buying experience is just wonderful and the Chloe bag is the most beautiful nappy bag Ive ever seen. Go get one I promise you wont regret it. Show details
Amy
Amy
  Verified

Perfectly Functional

I started looking for the ideal baby bag as soon as I learned I was expecting my second child this year. I had already purchased another baby bag from a popular brand, but wanted something more sophisticated this time. Finding M&B. changed everything, without a doubt. I bought the Lyla in Black after seeing it on their instagram, such a gorgeous bag!  I've already started stocking it with hospital essentials in preparation for bubs arrival. A beautiful bag that I will be using for a very long time. Show details
Sabri1989
Sabri1989
 

My best new mum purchase to date!

The bag and the service that wen't with it was outstanding. I was hesitant to purchase at first from an online brand, there's so many out there which makes choosing one without seeing in person pretty tough.
I am however so glad I went with M&B. I asked like a million questions of the support team and they answered everyone and really helped me find the perfect bag for me. As a new mum there is so so so much on the wish list and some of it is trial and error, I'm just glad I was able get my perfect baby bag first time!
Maddy
Maddy2 posts
 
M&B
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Bec F
Bec FNorth Western Region, NSW
 

Super Spacey!

So far it’s been great! Super spacey, fits everything (I have 3 kids)! Lots of zips and pockets. I love the floral pattern inside the bag and the accessories it comes with! Show details
Jessie
Jessie2 posts
 

Amazing quality and space!

My M&B bag is so beautiful and so practical. I can fit everything I need for my bubba to take on the day. The quality and little extras are next level. Thank you so much for such a beautiful product xx Show details
Janine
JanineSouth East Queensland, QLD2 posts
 

Great little bag

Very happy with this little (not so little) bag ;) I was worried that it would turn out to be a bigger bag than what it looked like online but was pleasantly surprised. I love how you can just keep adding things to the bag and it never seems to get full! I do find the side pockets a bit awkward though and perhaps M&B could consider making them elastic in future for a bit more stretch to a fit a water bottle and the wipes in more easily. I chose this bag because you can wear it as a handbag and it actually looks like a handbag and not a typical oversized baby bag. It's also so much more affordable than the other luxury baby bags. Thank you M&B :) Show details
Jade
JadePerth, WA2 posts
 

What a bag !

I purchased the “Summer” bag, and As a mum of 4 with a 12 month and 1 week old, this bag has been a life saver. I have a lot of essentials to take around and there is space for everything. I keep organised with all the compartments and it looks and feels amazing ! The added accessories are a major bonus too :)
Also the customer service I received from Lucy before and after purchasing was amazing ! I would highly recommend to my family and friends, and wouldn’t hesitate to purchase again

Questions & Answers

Tanya U.
Tanya U.

Dishonesty to the consumer via purchasing through this website. Understandably companies are stuggling with shippment however this should have been made mention on their website, so the customer understands their product will not arrive on time. I will never recommend this company. unhappy customer

Jenna
Jenna  

Just FYI Still no bag.

Caitlin S.
Caitlin S.  

Has the bag arrived yet?

Tanya U.
Tanya U.  

No bag! Poor communication and understanding from the company

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