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Magnapool

Magnapool

3.9 from 20 reviews · View Statistics
See the Best Pool & Spa Shops in 2021 as rated by Australians on ProductReview.com.au.
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Reviews

  • Value for Money
    2.8 (6)
  • Cleaning & Maintenance
    3.3 (6)
  • Product Quality
    2.7 (6)
  • Return Claim MadeYes (0) · No (7)
  • Customer Service
    2.4 (5)
  • Warranty Claim MadeYes (3) · No (4)
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Reviewer Photos & Videos

  • Thumbnail
Mick cunno
Mick cunnoSydney, NSW

Faulty sensors

published

Terrible product. The sensors have failed/broken 3 times in a month. Very frustrated and not happy. Have had a techiciam from Zodiac out three times and it keeps on failing... The only way you know it's not working is to manually test it regularly but this defeats the purpose of getting it in the first place. Great system in theory if it works.... But when it doesn't its a compete waste of money

Value for Money
1/5
Cleaning & Maintenance
1/5
Magnapool
Fluidra AustraliaMagnapool
Mick cunno
Mick cunno
Magnapool
Fluidra AustraliaMagnapool

Magnapool

published

After having our magnapool here in NZ for 10 years our cell has finally stopped working. We love the feel of our pool which I call the fountain of youth. My pool shop recommends to replace the control and cell for some reason, should I have to do this or just the cell.

Value for Money
5/5
Cleaning & Maintenance
5/5
Magnapool
Fluidra AustraliaMagnapool
Mark
Mark
Kate R.
Kate R.
  • 2 reviews

Magna pool

published

We have had our pool less than 6 months. We have had our unit replaced once already. Our second unit is also faulty. Not a great product. All of these units were supposedly recalled???

  • Thumbnail
Value for Money
3/5
Cleaning & Maintenance
2/5
Magnapool
Fluidra AustraliaMagnapool
Kiaria
KiariaQueensland
  • 3 reviews

Lots of problems that no one wants to help us with

published
Value for Money
2/5
Cleaning & Maintenance
4/5
Zodiac
Fluidra AustraliaZodiac
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Zoltan
ZoltanSydney, NSW
  • 5 reviews
  • 1 like
  • Verified

Nice but VERY expensive

published
Incentivised Review No
Return Claim MadeNo
Magnapool
Fluidra AustraliaMagnapool
Jan
JanSydney Surrounds, NSW
  • Verified

Love the mineral water to swim in but it is destroying the Gel coat on our pool. The pool is only 2 years old

published

The water looks, tastes lovely, but just been told we should be using liquid instead of crystals nobody has told us this before. Apparently there have been tests done in Victoria by a Gel coat company and they are recommending liquid minerals.
This doesn't help us after 2 years of doing what the installer advised. Nobody knows where to get 'liquid minerals' from & we have never been told this before. We have only used the Magna minerals as these were used in the handover of our new pool.
We have a 2 year old pool that looks worse than our previous one that was 30 years old. Please help us, we are very disappointed & looking to pursue this further if need be.

Value for Money
2/5
Cleaning & Maintenance
3/5
Zodiac
Fluidra AustraliaZodiac
Zodiac
Fluidra AustraliaZodiac

Taste of the water

published

Hi,
We have had our Magna pool for a few months now and the water tastes disgusting, everyone that swims in the pool comments on how bad it tastes.
We had a Magna pool at our previous house and cannot remembering the water tasting like this??

Incentivised Review No
Zodiac
Fluidra AustraliaZodiac
Trudie
Trudie

Thanks so much for the info really appreciate it.

LouLou5111
LouLou5111Wide Bay-Burnett, QLD
  • 3 reviews
  • 4 likes
  • Verified

100 times better than a liquid chlorine pool

published
Value for Money
4/5
Cleaning & Maintenance
5/5
LouLou5111
LouLou5111
Magnapool
Fluidra AustraliaMagnapool
LouLou5111
LouLou5111

Done!

Mehmet
MehmetSydney, NSW
  • 4 reviews
  • 10 likes
  • Verified

Best Pool Ever

published

We had been reading about Magnapool for a while and thought we would set up pool to be Magnapool.
We thought if it does live up to expectations we can revert to back to saltwater.
However we cannot recommend the Magnapool enough. No chlorine smell, no sting of the eyes and just a great all round feel on the body. At first there was a slight different taste to the water, but this disappears after 2-3 weeks.
It is without a doubt the single best decision we have made in designing and setting up our pool, it was easy to set up as well.
You wont look back.

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Absolutely love Magnapool and wonderful for little one's

published
Zodiac
Customer C.Zodiac

Thank you so much for your 5 star review. Happy Swimming!

Deb C
Deb CRockhampton
  • 25 reviews
  • 25 likes

Magnesium part is fabilous. MagnaPool control centre failed after 3 years.

published
Zodiac
Customer C.Zodiac

HI Deb, Are you able to send a DM with your contact details? Thanks.

Deb C
Deb C

Hi there
What is a DM?
Deb

Deb C
Deb C

Hello
Thank you for your reply. Happy to send contact detaild but what is DM?
Deb

LJSyd
LJSydSydney
  • 6 reviews

Best Ever Pool

published

We've had our MagnaPool for a year now and can't get over how the water is amazingly stable and soft, least amount of salts/chemicals we've ever needed, considering it is in full west sun it is quite incredible and the water is crystal clear - best pool we've ever had!!! Best pool cleaner too.

The water is wonderful on skin, hair and eyes, the standard comment from everyone visiting is how amazing their skin feels and you don't need a shower or wash your hair afterwards, which is great for long hair. Regular swimming manages psoriasis as well. Just love it :)

Zodiac
Customer C.Zodiac

Hi there, Great to hear that you are loving your Magnapool. Happy Swimming!!!

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Johan
JohanBrisbane

Great pool system

published

We love our Magna pool. Wonderful soft water and never burning chlorine eyes. Don’t mind the taste of the magnesium either. Pool water is always clear and inviting.

Zodiac
Customer C.Zodiac

Thanks for the great Review. Happy Swimming!

John T Wilkins
John T Wilkinskatikati Bay of Plenty NZ

Just the best

published

After going from a old concrete chlorine treated pool to a new Maga-pool we have nothing but praise for this system.
Everything so simple to test and maintain,
We have many more spare hours now for swimming!

Zodiac
Customer C.Zodiac

Thanks for the Review John. Great to hear that your time is now enjoyed in the Pool

On balance - Fantastic!

published

Water feels great on the body but takes a little getting used to on the taste! Also less hassle with constant additives compared to the salt chemistry. Wish we had done it sooner.

Zodiac
Customer C.Zodiac

Hi David, fantastic to hear that you are enjoying your MagnaPool. Happy swimming!

Questions & Answers

James
Jamesasked

I have had a Zodiac Magnapool Hydroxinator and Cell for four years now and it has been awesome. In the last month however, it seems to intermittently indicate I have a cell problem and the electrolytic cell doesn't produce chlorine(?). However, when I press the boost function, the electrolytic cell operates as it should. I've removed and cleaned the cell today and also tried using a brand new cell - with the same result. All connections are fine and chemical and mineral balance within desired ranges. I spoke to our local pool shop after we tried the new cell and they suggest the Hydroxinator needs replacing. Any ideas why it works sometimes and not others, and why it does work on boost? What is the average life span of a Zodiac Hydroxinator and can they be repaired?

1 answer
Magnapool
Fluidra AustraliaMagnapool

Hi James,

Thanks for your inquiry. It could be the cell has reached the end of life, but one thing to observe is how often the cell comes on every 10 minutes. The output system works by activating the cell for 1 minute in every 10, for every 10% worth of output.. ie at 30% it will be on for 3 minutes and off for 7minutes every 10 minutes. So if you set the output for 10%, watch the cell and see if it is on for around a minute and then off for the rest of the 10-minute cycle

If you need further assistance, we can be reached at the live chat located on this page during 9am-5pm Mon to Fri: https://www.zodiac.com.au/contactus

Regards,
Zodiac & Astral Pool/Fluidra Support

James
Jamesasked

I have had a Zodiac Magnapool Hydroxinator controller and Cell for four years now and it has been awesome. In the last month however, it seems to intermittently indicate I have a cell problem and the electrolytic cell doesn't produce chlorine(?). However, when I press the boost function, the electrolytic cell operates as it should. I've removed and cleaned the cell today and also tried using a brand new cell - with the same result. All connections are fine and chemical and mineral balance within desired ranges. I spoke to our local pool shop after we tried the new cell and they suggest the Hydroxinator Controller needs replacing. Any ideas why it works sometimes and not others, and why it does work on boost? What is the average life span of a Zodiac Hydroxinator and can they be repaired?

1 answer
Magnapool
Fluidra AustraliaMagnapool

Hi James,

Thanks for your inquiry. It could be the cell has reached the end of life, but one thing to observe is how often the cell comes on every 10 minutes. The output system works by activating the cell for 1 minute in every 10, for every 10% worth of output.. ie at 30% it will be on for 3 minutes and off for 7minutes every 10 minutes. So if you set the output for 10%, watch the cell and see if it is on for around a minute and then off for the rest of the 10-minute cycle

If you need further assistance, we can be reached at the live chat located on this page during 9am-5pm Mon to Fri: https://www.zodiac.com.au/contactus

Regards,
Zodiac & Astral Pool/Fluidra Support

JenP
JenPasked

A question for the Reps - We are thinking of converting our Enviroswim pool system to a Magnapool system. We currently have a Waterco Sand Filter. I am wanting to find out approximately how much the equipment would be to convert to a Magnapool, such as how much does the Hydroxinator cost, how much to convert to glass media, etc.
Also how long should the Hydroxinator last? We are in Scarborough, 4020.

2 answers
Magnapool
Fluidra AustraliaMagnapool

Hi Jen

Thanks for your inquiry. The most extensive labour requirement is changing your sand filter to glass media (if its required). If it is already glass media, just a good backwash before and after adding minerals is all that is required. You will also need to add a Hydroxinator and electrolytic cell, then add the minerals to the pool, and you are good to go! The costs can vary greatly depending on the requirements, so best to consult with your local MagnaPool specialist to get an accurate figure. You can find your local MagnaPool specialist here: https://www.magnapool.com/locator/

Any other questions please feel free to let us know.

Regards,
Zodiac & Astral Pool/Fluidra Support

JenP
JenP

Thanks for your reply.

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