28 reviews
Changed our pool over to a Magnapool 12 months ago. To get it up and running required 20 bags costing $1100. After 2 months I had the water tested and was told another 4 bags, stabiliser and algaecide another $390. After a month or so of on and off rain and having to drain the pool a couple of times the next test I was told 10 bags but I got 5… Read more
bucks off per bag for 10 bags $450. Over winter I used another 4 bags plus algaecide and stabiliser. As the weather warmed up I started to get ready for summer and had the water tested, surprise, 6 bags, I bought 2. My cell was starting to indicate Low Salt on and off so I put 2 bags in and it stopped flashing. The next week I had the water tested and everything was OK. Why did I need 6 bags? We have had a lot of rain in the last couple of weeks and now green algae is starting to appear so I'm guessing another pallet of Magnapool minerals is required to get it back. Total for the 12 months of being a magnapool an being used by 3 people around 8 times so far is over $2000. I was very nice to be in without all the chlorine and salt but just not worth the cost. As for the statement that you won't need to spend money on all the other chemicals so it will cost less?? When it was salt if I spent more than $300 it was a big year.
Can’t adjust production – We have had our Zodiac hydroxinator for 3 years and no problems. I’ve just tried to adjust the production % using the ^ buttons but it won’t change the production. Have tried turning off and on. Have tried boost mode and it appears to up the output of the cell ok. But still can’t adjust production normally. Any clues? Show details · 1
Pool is PERFECT, service not so much! – The pool is amazing, no regrets as the family love the feel of the water, in and out. When working pool maintenance is a cinch but what let’s the total package down is lack of customer support. Show details
Nothing short of amazing! – We use our Magnapool atleast 5 times a week and everytime without fail, we get in the water and it feels instantly soothing. The water feels soft to touch, and when out of the pool you feel refreshed. Absolutely love our decision to go with a Magnapool. Show details
best decision made this year – Converting from Chlorine to MagnaPool was one of the best decision's I have made this year :) The clarity of water is noticed by every person who sees the pool The kids love if because they feel the water is 'softer' Also the ongoing maintenance is so easy, and the timers and other functions are great Thank you Magna Pool Show details
perfect water for swimming – In summer used daily, maintained regularly with no problem nice water , no trouble in servicing it, we love it though bit pricey , it is worth it , will never go back to traditional chlorination Show details
Beautiful clear water – We've used our pool almost daily through summer and it's always had fantastic water clarity and is easy on our kids skin. Glad we made the choice to use a Magnapool Show details
Mineral pool | Easy Maintenance | Low annual cost | Love our Magnapool – Our pool is used by a variety of children from all over the neighbourhood. They swim in our pool for hours and don’t show any signs of chlorine effects given through standard chlorinated systems. One family friend with eczema uses your pool as their own salt water chlorinated use needs to be monitored and limited. Besides all the positive reasons… Read more · 1
above, the annual cost of keeping our pool crystal clear is less than half of all our friends using salt water or chlorine options. We spend on average $40 per month (one 10kg bag) on our 7mtr x 3mtr pool. Approx 27000 litres. We don’t use anything else, once you have the hours of operation set and strength of system set it’s pretty much self sufficient !
Faulty sensors – Terrible product. The sensors have failed/broken 3 times in a month. Very frustrated and not happy. Have had a techiciam from Zodiac out three times and it keeps on failing... The only way you know it's not working is to manually test it regularly but this defeats the purpose of getting it in the first place. Great system in theory if it works.... But when it doesn't its a compete waste of money Show details
Magnapool – After having our magnapool here in NZ for 10 years our cell has finally stopped working. We love the feel of our pool which I call the fountain of youth. My pool shop recommends to replace the control and cell for some reason, should I have to do this or just the cell. Show details · 2
Magna pool – We have had our pool less than 6 months. We have had our unit replaced once already. Our second unit is also faulty. Not a great product. All of these units were supposedly recalled??? Show details
Hi Kate, We are sorry to hear that this has happened.… Read more
Lots of problems that no one wants to help us with – As far as the feeling f the pool water it is glorious and I truly love it but we have over a period of 6 - 8 months noticed that our grey pool is turning blue in places and white hole marks are appearing on surface of pool. Narellan were the installers of the pool and they say it is the chemicals the has caused it. The pool cleaning and chemical… Read more
services are adamant it is not the chemicals but the finish of the pool. We have had the pools just over 2 years and are deeply disappointed as Narellan won't inspect the pool even though we have asked. We are aged pensioners who love our pools and as this is our first Magna pool are bewildered by the lack of concern. We have reached a dilemma as "He said She said" mentality and we seem to be going around in circles. We would like to take this further but where do we go from here. I wish we had just purchased a standard salt water pool so we would have not had these problems.
Hi there, We'd like to help. Please paste this review… Read more
Nice but VERY expensive – The overall feel and clarity of the water is nice and it really does not irritate my eyes but, with the amount of rain that has been falling in New South Wales, and the storms that have been getting more intense by each year, I am seriously thinking of switching back to plain salt. I have a 45,000 litre pool. With every 7cm of rain that overflows… Read more
from my pool, I lose about 1 bag of Magnapool salt (10kg) at the cost of $38. I have come to realise that I have been paying an outrageously inflated price for this mix of potassium and magnesium chloride, which in the current weather is causing me to pour my money down the stormwater drain. It cost me around $700 to fill up my pool with Magnapool salt just 3 months ago. Since then, I had to buy 10 bags of salt, just over 3 months, because of the storm we had in February, and the slow but steady rain we have experienced since. Paying $38 for Magnapool salt, instead of around $5 for the same amount of regular pool salts now seems absolutely crazy to me. IF overflow due to rain would not cause me to lose so much salt, I would be willing to tolerate the roughly 1 bag of salt ($38) I lose with each month's backwash. But, in the current weather pattern, I feel I am being a fool owning a Magnapool.
Hi Zoltan, Thank you for taking the time to share your… Read more
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Love the mineral water to swim in but it is destroying the Gel coat on our pool. The pool is only 2 years old – The water looks, tastes lovely, but just been told we should be using liquid instead of crystals nobody has told us this before. Apparently there have been tests done in Victoria by a Gel coat company and they are recommending liquid minerals. This doesn't help us after 2 years of doing what the installer advised. Nobody knows where to get… Read more
'liquid minerals' from & we have never been told this before. We have only used the Magna minerals as these were used in the handover of our new pool. We have a 2 year old pool that looks worse than our previous one that was 30 years old. Please help us, we are very disappointed & looking to pursue this further if need be.
Hi Jan, Could you please paste your review into an email… Read more (+1 reply)
Taste of the water – Hi, We have had our Magna pool for a few months now and the water tastes disgusting, everyone that swims in the pool comments on how bad it tastes. We had a Magna pool at our previous house and cannot remembering the water tasting like this??
Hi Trudie, Have you had a salinity and pH test done at… Read more (+1 reply)
100 times better than a liquid chlorine pool – I've had the magnapool with magnesium for just over a month and I swim in it every day. The water is so much clearer and silkier to swim in than the previous liquid chlorine set up. Our local pool company installed it and comes once a month to check chemicals and do any top-ups, so apart from cleaning the leaves out of the creepy-crawly basket,… Read more · 4
there is nothing to do but enjoy the pool. I hated having to test the water all the time and add liquid chlorine, so this is very easy-care and pleasant to own. It might be my imagination, but I think my skin is actually softer as well, which is lovely. I can't recommend this highly enough. I know others have said the hydroxinator will only last 3 years, but even if mine does I'll still be happy with the use I've had out of it. I feel like I have a Health Spa in my own backyard!
Best Pool Ever – We had been reading about Magnapool for a while and thought we would set up pool to be Magnapool. We thought if it does live up to expectations we can revert to back to saltwater. However we cannot recommend the Magnapool enough. No chlorine smell, no sting of the eyes and just a great all round feel on the body. At first there was a slight… Read more
different taste to the water, but this disappears after 2-3 weeks.
It is without a doubt the single best decision we have made in designing and setting up our pool, it was easy to set up as well.
You wont look back.
Absolutely love Magnapool and wonderful for little one's – We installed our Magnapool system in January 2017 and it has been awesome. The water absolutely sparkles, and everyone that visits comments on it. It's soft and silky and leaves no chlorine smell or residue on your body and/or swimmers. No red/burning chlorine eyes either - it's the best. We had our little one in the pool at 3 months, and it… Read more · 1
was absolutely wonderful not having to worry about harsh chemicals - I truly believe that a little float in the pool before naptime, soaking up the magnesium helped her sleep during the early months...and probably still today at 2 years of age. We are also finding that the Magnapool is helping with her eczema, flair ups disappear after a few swims in the pool - which is just wonderful. From a maintenance perspective, it's been super easy. I would absolutely recommend Magnapool to anyone with a pool it's well worth the investment and the support from Zodiac and our Zodiac dealer has been fantastic.
Magnesium part is fabilous. MagnaPool control centre failed after 3 years – We converted our saltwater pool to a magnesium pool in July 2015. Very happy with pool. Water feels soft and silky, leaves no sticky residue on your skin and pool has been easier to maintain. However, the MagnaPool control centre and cell are another story. The equipment was more expensive than other brands but we chose to install the complete… Read more
MagnaPool/Zodiac system. The equipment warranty is 3 years. Toda y - 3 years and 5 months after installation - the control centre failed and needs to be replaced. Yes product worked well - until it failed - just outside the warranty period. So if you have a spare $2500 to spend on your pool every 3 years, choose MagnaPool. We have complained to MagnaPool and are waiting for a response. However, we are one of many in this area whose MagnaPool equipment failed around the 3 year mark. Any product that just makes its warrantied period before it fails is not good. Would recommend you look around at other brands of controllers.
HI Deb, Are you able to send a DM with your contact details? Thanks.
Best Ever Pool – We've had our MagnaPool for a year now and can't get over how the water is amazingly stable and soft, least amount of salts/chemicals we've ever needed, considering it is in full west sun it is quite incredible and the water is crystal clear - best pool we've ever had!!! Best pool cleaner too. The water is wonderful on skin, hair and eyes, the… Read more · 1
standard comment from everyone visiting is how amazing their skin feels and you don't need a shower or wash your hair afterwards, which is great for long hair. Regular swimming manages psoriasis as well. Just love it :)
Great pool system – We love our Magna pool. Wonderful soft water and never burning chlorine eyes. Don’t mind the taste of the magnesium either. Pool water is always clear and inviting. Show reply
Just the best – After going from a old concrete chlorine treated pool to a new Maga-pool we have nothing but praise for this system. Everything so simple to test and maintain, We have many more spare hours now for swimming! Show reply
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On balance - Fantastic! – Water feels great on the body but takes a little getting used to on the taste! Also less hassle with constant additives compared to the salt chemistry. Wish we had done it sooner. Show reply
Everything I dreamed of – Works fantastically and very easy to use and it’s nice to know that a simple check of water once a week is all that is needed. No of this adding extra chemicals or salt once a week to get the ph right. Show reply
magnapool control centre and cell – As a past magnapool customer I've had my fair share of issues with the original equipment (OEM) to the point where the 2nd Cell within 5 years stopped working recently. After conducting a market scan there are now many different salt / mineral compatible units available at competitive prices to consider however the latest magnapool zodiac control… Read more · 1
centre and cell are top of the range in terms of value for money, easy to install and straight forward to operate. I strongly recommend considering the new magnapool zodiac system especially if you have children where the magnapool chemicals provide advanced health advantages (to all ages). Thanks to Zodiac for keeping such a great product going with the advanced innovation and technolgy and making our job as pool owners easier having peace of mind in a solid product. Great work! Regards Tyson
Fantastic system – We love our new pool and love the Magna pool system even more. It's the best and we highly recommend it Show reply
Magnesium is your friend.. eczema gone – I've been using magnesium as a recovery tool after hard training. Now I just jump into the pool and I feel relaxed. My daughter suffers from eczema and with our salt water system it would flare up. With Magnapool we've never had a drama. The water appears so much clearer too. Great product.
So much better than salt water – We had our pool upgraded to a Magnapool 9 months ago, and it's the best thing you can do for your body. The feel of the water is smoother, it is far more refreshing. Honestly the best thing you can do for your pool. For me and my family, we have found that it has made an outstanding difference when it comes to the enjoyment while we're in there. It just feels better!!
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Hi Mick, Thanks for reaching out and we’re so sorry… Read more (+3 replies)