Magnapool

Magnapool

 Verifiedmagnapool.com
Magnapool
4.0

26 reviews

PositivevsNegative
69%15%15%

Return Claim MadeYes · No
Warranty Claim MadeYes · No
Value for Money
3.8
Cleaning & Maintenance
4.0
Product Quality
3.7
Customer Service
3.1

Reviews

26 reviews
Iain
Iain2 posts
 

Pool is PERFECT, service not so much!

The pool is amazing, no regrets as the family love the feel of the water, in and out. When working pool maintenance is a cinch but what let’s the total package down is lack of customer support. Show details
Value for Money
Cleaning & Maintenance
Product Quality
Customer Service
Jason
Jason2 posts
  Fair Incentive Verified

Nothing short of amazing!

We use our Magnapool atleast 5 times a week and everytime without fail, we get in the water and it feels instantly soothing. The water feels soft to touch, and when out of the pool you feel refreshed. Absolutely love our decision to go with a Magnapool. Show details
Customer Service
Style by JulieB
Style by JulieBSydney, NSW2 posts
  Fair Incentive Verified

best decision made this year

Converting from Chlorine to MagnaPool was one of the best decision's I have made this year :)
The clarity of water is noticed by every person who sees the pool
The kids love if because they feel the water is 'softer'
Also the ongoing maintenance is so easy, and the timers and other functions are great
Thank you Magna Pool Show details
Hussein
HusseinGreater Melbourne (Metropolitan), VIC5 posts
  Fair Incentive Verified

perfect water for swimming

In summer used daily, maintained regularly with no problem nice water , no trouble in servicing it, we love it though bit pricey , it is worth it , will never go back to traditional chlorination Show details
Customer Service
Stuart
StuartPerth, WA3 posts
  Fair Incentive Verified

Beautiful clear water

We've used our pool almost daily through summer and it's always had fantastic water clarity and is easy on our kids skin. Glad we made the choice to use a Magnapool Show details
Drone My Roof
Drone My Roof5 posts
 

Mineral pool | Easy Maintenance | Low annual cost | Love our Magnapool

Our pool is used by a variety of children from all over the neighbourhood. They swim in our pool for hours and don’t show any signs of chlorine effects given through standard chlorinated systems. One family friend with eczema uses your pool as their own salt water chlorinated use needs to be monitored and limited. Besides all the positive reasons above, the annual cost of keeping our pool crystal clear is less than half of all our friends using salt water or chlorine options. We spend on average $40 per month (one 10kg bag) on our 7mtr x 3mtr pool. Approx 27000 litres. We don’t use anything else, once you have the hours of operation set and strength of system set it’s pretty much self sufficient ! Show details ·  1
Mick cunno
Mick cunnoSydney, NSW3 posts
 

Faulty sensors

Terrible product. The sensors have failed/broken 3 times in a month. Very frustrated and not happy. Have had a techiciam from Zodiac out three times and it keeps on failing... The only way you know it's not working is to manually test it regularly but this defeats the purpose of getting it in the first place. Great system in theory if it works.... But when it doesn't its a compete waste of money Show details
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Mark
Mark 2 posts
 

Magnapool

After having our magnapool here in NZ for 10 years our cell has finally stopped working. We love the feel of our pool which I call the fountain of youth. My pool shop recommends to replace the control and cell for some reason, should I have to do this or just the cell. Show details ·  2
Kate R.
Kate R.2 posts
 

Magna pool

We have had our pool less than 6 months. We have had our unit replaced once already. Our second unit is also faulty. Not a great product. All of these units were supposedly recalled??? Show details
Value for Money
Cleaning & Maintenance
Product Quality
Customer Service
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Kiaria
KiariaQueensland5 posts
 
Value for Money
Cleaning & Maintenance
Product Quality
Customer Service
Zodiac
Zodiac   DM   
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Zoltan
ZoltanSydney, NSW15 posts
  Verified
Magnapool
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Jan
JanSydney Surrounds, NSW
  Verified

Love the mineral water to swim in but it is destroying the Gel coat on our pool. The pool is only 2 years old

The water looks, tastes lovely, but just been told we should be using liquid instead of crystals nobody has told us this before. Apparently there have been tests done in Victoria by a Gel coat company and they are recommending liquid minerals.
This doesn't help us after 2 years of doing what the installer advised. Nobody knows where to get 'liquid minerals' from & we have never been told this before. We have only used the Magna minerals as these were used in the handover of our new pool.
We have a 2 year old pool that looks worse than our previous one that was 30 years old. Please help us, we are very disappointed & looking to pursue this further if need be. Show details
Value for Money
Cleaning & Maintenance
Product Quality
Customer Service
Zodiac
Zodiac   DM   
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Trudie
Trudie2 posts
 

Taste of the water

Hi,
We have had our Magna pool for a few months now and the water tastes disgusting, everyone that swims in the pool comments on how bad it tastes.
We had a Magna pool at our previous house and cannot remembering the water tasting like this??
Zodiac
Zodiac   DM   
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LouLou5111
LouLou5111Wide Bay-Burnett, QLD14 posts
  Verified
Value for Money
Mehmet
MehmetSydney, NSW4 posts
  Verified

Best Pool Ever

We had been reading about Magnapool for a while and thought we would set up pool to be Magnapool.

We thought if it does live up to expectations we can revert to back to saltwater.

However we cannot recommend the Magnapool enough. No chlorine smell, no sting of the eyes and just a great all round feel on the body. At first there was a slight different taste to the water, but this disappears after 2-3 weeks.

It is without a doubt the single best decision we have made in designing and setting up our pool, it was easy to set up as well.

You wont look back.

Questions & Answers

Quan P.
Quan P.

Hi
I have a fibre glass magna pool , it’s 12 years old now, last year I had to replace the hydroxinator, now the controller is dead, no power. I’ve talked to two pool shop, they said I’ve to replace both hydroxinator and controller as there is no controller to match the old one. Is this true? If I have replace both is that mean I have to change plumbing?
Thanks
Quan

Ethan z.
Ethan z.

Hi
I’ve just had an hydroxinator iq installed with a new magna pool and it was working fine but now for some reason the clock resets itself to 00.00 each day.
I now have to reset the clock to the correct time each day which is very annoying!
Kind regards
Richard

Andrew K.
Andrew K.  

Mine as well! i have just logged a support request to see what they say.

af.delaurier
af.delaurier  

The zodiac control unit has two batteries, one is memory for storing settings and surprisingly another for the clock. It's not in any manuals. Just I am luck that I have such skills to figure that out.

Michelle
Michelle

I recently had my magnapool water tested at a local pool shop, they told me i needed to add abag of slt to the pool. I have never been told to do this before & when i questioned him he said maybe just add a bag of minerals instead.
Does a magna pool ever require salt to added

Magnapool
Magnapool   DM   

Hi Michelle, Thanks for your inquiry. Please reach out to our LIVE CHAT for further troubleshooting assistance.
We can be reached at the live chat located on our website during 9am-5pm Mon to Fri: external link 

Regards,
Fluidra Support

Drone My Roof
Drone My Roof  

I have never been told to add salt, I’d get a second opinion or look up zodiacs help line and call them, sounds like a pool shop who has no idea what Magnapool is. The magnapool compound contains salt and magnesium ‍sounds like bad advice to me

Michelle
Michelle  

Thanks for you response, I think I need a new pool shop

See all Magnapool questions

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